Samsung SM-R500NZKAXAC User Manual Download | Manualshive

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Galaxy Watch Active.

Your Galaxy Watch Active does not turn on

When the battery is completely discharged, your Galaxy Watch Active will not turn on. Fully
charge the battery before turning on the Galaxy Watch Active.

The touchscreen responds slowly or improperly

•

If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.

•

The touchscreen may malfunction in humid conditions or when exposed to water.

•

Restart your Galaxy Watch Active to clear any temporary software bugs.

•

Ensure that your Galaxy Watch Active software is updated to the latest version.

•

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

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Summary of Contents for SM-R500NZKAXAC

Page 1: ...www samsung com USER MANUAL English CA 02 2019 Rev 1 0 SM R500 ...

Page 2: ...device 23 Installing the GalaxyWearable app 23 Connecting the GalaxyWatch Active to a mobile device via Bluetooth 25 Remote connection 26 Using the GalaxyWatch Active without a mobile device 27 Controlling the screen 27 Touchscreen 30 Screen composition 31 Turning the screen on and off 31 Switching the screen 33 Lock screen 34 Watch 34 Watch screen 34 Changing the watch face 35 Activating the watc...

Page 3: ...ather 92 Alarm 93 World clock 93 Gallery 93 Importing and exporting images 94 Viewing images 95 Deleting images 95 Find My Phone 96 Find MyWatch 97 SOS messages 98 Email 98 Galaxy Store Apps and features 49 Messages 51 Phone 51 Introduction 51 Receiving calls 53 Making calls 53 Contacts 55 Samsung Pay 56 Samsung Health 56 Introduction 59 Daily activity 60 Steps 62 Floors 63 Calories 64 Exercise 71...

Page 4: ... my daily life 133 Using dual clock when you are abroad 133 Using a convenient reminder Appendix 134 Troubleshooting 138 Removing the battery Health and Safety 99 Settings 99 Introduction 99 Watch faces 100 Vibration 100 Display 101 Advanced 102 Connections 106 Apps 107 Security 107 Account 108 Accessibility 108 General 110 Battery 110 About watch 111 Connect to new phone 111 Connect to phone Gala...

Page 5: ... to ensure safe and proper use Descriptions are based on the device s default settings Some content may differ from your device depending on the region model specifications or device s software Content high quality content that requires high CPU and RAM usage will affect the overall performance of the device Apps related to the content may not work properly depending on the device s specifications...

Page 6: ...ot work as described in this manual depending on the maker and model of the mobile device you connect to the GalaxyWatch Active You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment Due to the nature of the GalaxyWatch Active displaying fixed graphics for extended periods may result in afterimages scre...

Page 7: ...do not follow these instructions the device s performance and appearance may be affected If the device is dropped or receives an impact the water and dust resistant features of the device may be damaged Do not disassemble your device The water and dust resistant features of the device can be damaged Do not expose your device to a dramatic change in air temperature or water temperature Do not dry y...

Page 8: ...ature Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information Cleaning and managing the GalaxyWatch Active Follow the points below to ensure your GalaxyWatch Active functions correctly and maintains its appearance Failure to do so may damage th...

Page 9: ...ctive for noxious materials through internal and external certificate authorities including the test for all materials that contact with skin skin toxicity test and the GalaxyWatch Active wearing test The GalaxyWatch Active includes nickel Take the necessary precautions if your skin is hypersensitive or you have an allergy to any materials found on the GalaxyWatch Active Nickel The GalaxyWatch Act...

Page 10: ...ior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the GalaxyWatch Active before purchase Some accessories such as the wireless charger may not have the same water and dust resistance certification as the GalaxyWatch Active Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfun...

Page 11: ...Getting Started 11 GalaxyWatch Active Back key Home key Power key Microphone Touchscreen GPS antenna Atmospheric pressure sensor NFC antenna Light sensor Heart rate sensor Band Pressure vent ...

Page 12: ...evice with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre Make sure the GalaxyWatch Active s microphone is not obstructed when you are speaking into it The pressure vent ensures that GalaxyWatch Active s inner parts and sensors work correctly when you use the GalaxyWatch Active in an environment where the at...

Page 13: ...ng Started 13 Wireless charger Wireless charging surface Do not expose the wireless charger to water because the wireless charger does not have same water resistance certification as your GalaxyWatch Active ...

Page 14: ...mproperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and be easily accessible while charging 1 Connect t...

Page 15: ...may not charge properly Prevent the GalaxyWatch Active and the wireless charger from coming into contact with sweat liquids or dust When the battery power is low the battery icon appears empty If the battery is completely discharged the GalaxyWatch Active cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the GalaxyW...

Page 16: ...g it to cool down by removing it from the wireless charger If the GalaxyWatch Active is not charging properly take the GalaxyWatch Active to a Samsung Service Centre Avoid using a bent or damaged USB cable If the USB cable is damaged stop using it Wireless charging The GalaxyWatch Active has a built in wireless charging coil You can charge the battery by using a wireless charging pad or another de...

Page 17: ...at or the Galaxy Watch Active and the cards may be damaged Use Samsung approved wireless charging pad If you use other wireless charging pads the battery may not charge properly For more information about available wireless charging pads refer to the Samsung website Charging the battery using PowerShare 1 Place the centre of the GalaxyWatch Active s back on the device that functions as a wireless ...

Page 18: ...t available devices that functions as wireless charging pads refer to the Samsung website Power saving mode Activate power saving mode to extend the battery s usage time Displays colours on the screen as grey tones Deactivates theWi Fi network Limits all functions except for call message and notification features Notifications for apps that require a network connection are not received when your G...

Page 19: ...heart rate more accurately with the GalaxyWatch Active wear the GalaxyWatch Active firmly around your lower arm just above the wrist Refer to Wearing the GalaxyWatch Active correctly for more information When certain materials come into contact with the back of the GalaxyWatch Active your GalaxyWatch Active may recognize that you are wearing it on your wrist If your GalaxyWatch Active does not reg...

Page 20: ...eat for long periods In this case stop using your Galaxy Watch Active and wait 2 or 3 days for the symptoms to ease If the symptoms persist or worsen immediately call your doctor Make sure your skin is dry before wearing your GalaxyWatch Active If you wear a wet GalaxyWatch Active for a long time your skin may be affected If you use your GalaxyWatch Active in the water remove foreign materials fro...

Page 21: ...Getting Started 21 2 Pull the band away from the GalaxyWatch Active s body 3 Insert one end of the spring bar s new band into the GalaxyWatch Active s lug ...

Page 22: ...irst time or reset it on screen instructions will appear to download and install the GalaxyWearable app on your mobile device Refer to Connecting the GalaxyWatch Active to a mobile device for more information To turn off the GalaxyWatch Active press and hold the Home key Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of w...

Page 23: ...rom the following places Samsung Android devices Galaxy Store Play Store Other Android devices Play Store You cannot install the GalaxyWearable app on mobile devices that do not support GalaxyWatch Active syncing Ensure that your mobile device is compatible with a GalaxyWatch Active Connecting the GalaxyWatch Active to a mobile device via Bluetooth GalaxyWatch Active 1 Turn on the GalaxyWatch Acti...

Page 24: ...he connection an on screen tutorial will appear on both the Galaxy Watch Active s screen and the mobile device Follow the on screen instructions to learn the GalaxyWatch Active s basic controls Connection methods and screen may vary depending on your mobile device and software version When you connect your GalaxyWatch Active to a mobile device for the first time after resetting it the GalaxyWatch ...

Page 25: ...tically enter Bluetooth pairing mode 2 On your new mobile device launch the GalaxyWearable app to connect to your Galaxy Watch Active If the mobile device you want to connect to is already connected to another device launch the GalaxyWearable app on your mobile device and tap Add new device to connect with a new device Remote connection Your GalaxyWatch Active and mobile device are connected via B...

Page 26: ...connection mode for the first time 1 Turn on the GalaxyWatch Active and swipe upwards from the bottom of the screen 2 Tap and select a language to use 3 Tap scroll down the screen and tap here 4 Check the notice and tap Continue 5 Read the compulsory terms and conditions and tap Agree 6 Read the additional terms and conditions select the terms and conditions that you agree to and then tap Next 7 L...

Page 27: ... It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The GalaxyWatch Active may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen The touchscreen may not be available when water...

Page 28: ... Started 28 Tapping and holding Tap and hold the screen for two or more seconds to access the edit mode or to view available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 29: ...Getting Started 29 Double tapping Double tap on an image to zoom in or out Swiping Swipe to the left or right to view other panels ...

Page 30: ...ifications Watch Widgets Add widgets Available widgets and notifications and their arrangement may vary depending on the software version Adding widgets You can add more widgets on the Home screen Scroll left on the screen tap and select a widget The selected widget will appear in a new panel Moving widgets Tap and hold a widget and then drag it to the desired location Removing widgets Tap and hol...

Page 31: ...ith your palm Also the screen will automatically turn off if the GalaxyWatch Active is not used for a specified period You can also turn on the screen using the wake up gesture feature On the Apps screen tap Settings Advanced Wake up gesture and tap the switch to activate it Switching the screen Switching between theWatch and Apps screen To open the Apps screen press the Home key on theWatch scree...

Page 32: ... tap Recent apps on the Apps screen Alternatively swipe the screen to the left on theWatch screen and select the recently launched app or frequently used app from the App shortcuts widget to launch the app To add an app you want to the App shortcuts widget tap and add the app If there is no space to add the frequently used app tap and hold the screen tap EDIT and then tap on the previously added a...

Page 33: ...enting others from accessing your GalaxyWatch Active After activating the screen lock feature the GalaxyWatch Active will require an unlock code whenever unlocking it Setting the screen lock On the Apps screen tap Settings Security Lock Type and select the lock method Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with four numbers to unlock the screen ...

Page 34: ... to theWatch screen Changing the watch face Tap and hold theWatch screen and swipe the screen to the left or right and then select a watch face You can also customize the watch by tapping Customize To download more watch faces from the Galaxy Store app tap Galaxy Store You can also change the watch face On the Apps screen tap Settings Watch faces Watch faces ...

Page 35: ...2 Tap the screen and tap Add photo 3 Select a photo to apply as a watch face and tap OK OK You can zoom in or out of the photo by double tapping the image quickly spreading two fingers apart or pinching on an image When the photo is zoomed in swipe the screen to make a part of the photo appear on the screen To add extra photos swipe the screen to the left and select Add photo Up to twenty photos c...

Page 36: ...tery to open the battery management menu Then select Watch only and tap To deactivate watch only mode press and hold the Home key for more than three seconds Notifications Notification panel Check a notification such as a new message or a missed call on the notification panel On the Watch screen swipe to the right to open the notification panel When there are unchecked notifications an orange dot ...

Page 37: ...e or the time you received it will appear on the screen If more than two notifications are received swipe the screen to the left or right to view more notifications Tap the notification to view details Access additional options Deleting notifications Delete a notification by swiping upwards on the screen while viewing a notification ...

Page 38: ... and tap the switch next to apps to receive notifications from them on your GalaxyWatch Active Quick panel This panel allows you to view the GalaxyWatch Active s current status and configure settings Swipe downwards from the top edge of the screen When there are more than nine quick setting icons swipe the screen to the left or right to move to the next or previous quick panel Quick setting icons ...

Page 39: ...et connected Wi Fi connected Battery power level Checking quick setting icons Quick setting icons appear on the quick panel Tap the icon to change the basic settings or launch the function conveniently Refer to Editing the quick setting icons for more information about adding the new icons on the quick panel Icon Meaning Activate goodnight mode Connect the Bluetooth headset Activate vibrate or sil...

Page 40: ...tivity feature Editing the quick setting icons You can edit the icons on the quick panel Adding a quick setting icon Tap and hold a quick setting icon on the quick panel and tap then select a feature you want to add on the quick panel The icon for the feature you select will be added on the quick panel Removing a quick setting icon Tap and hold a quick setting icon you want to delete on the quick ...

Page 41: ...etooth headsets list will be searched If the previously used Bluetooth headset is available it will be connected automatically Activating vibrate or silent mode Activate vibrate or silent mode On the quick panel tap or Activating do not disturb mode Set the GalaxyWatch Active to mute all notifications except for alarms and not turn on the screen when notifications are received On the quick panel t...

Page 42: ...ure and watch always on feature will be deactivated automatically Launching the Settings app Launch the Settings app to configure the GalaxyWatch Active s various features On the quick panel tap The Settings app will launch Activating power saving mode Activate power saving mode to restrict some GalaxyWatch Active features and reduce the battery usage Colours are displayed on the screen as grey to...

Page 43: ...t automatically On the quick panel tap or TheWi Fi network will be connected or disconnected TheWi Fi network will connect automatically when appears When you use the GalaxyWatch Active without connecting to a mobile device does not appear and theWi Fi network does not connect automatically Activating the location information feature Activate the location information to use GPS data and location d...

Page 44: ...ture On the quick panel tap The NFC feature can be used conveniently with the NFC antenna Refer to NFC for more information Playing or pausing music Play or pause music On the quick panel tap or Music is played or paused on the GalaxyWatch Active or the connected mobile device You can also listen to music after connecting the Bluetooth headset Activating the touch sensitivity feature Activate the ...

Page 45: ...e GalaxyWatch Active is connected to a mobile device via Bluetooth the language settings applied on the mobile device are applied to the GalaxyWatch Active Use the voice input Insert emoticons Insert a text template Open handwriting input mode or the keyboard Using the voice input Tap and speak to enter your message To change the language recognized tap Input languages Recognizing voice input Acce...

Page 46: ... speaking in dialectal accents The GalaxyWatch Active may not recognize your spoken message depending on your surroundings or how you speak Using emoticons Tap and select the category The emoticon list of the selected category will appear To draw a picture tap Doodle at the top of the screen and draw your message Tap to delete the input stroke by stroke To recover a stroke tap ...

Page 47: ...you want You can switch between text mode emoticon mode number mode voice input mode punctuation mode and handwriting mode Handwriting input mode may not be available depending on the region Changing the input language Drag the space key to the left or right while tapping and holding it to change the input language in text mode To add more languages switch to number mode punctuation mode or emotic...

Page 48: ...d select The keyboard will appear in text mode Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages The keyboard layout may differ depending on the region Delete a preceding character Enter uppercase For all caps tap it twice Enter a space ...

Page 49: ...essages on the Apps screen Or swipe the screen to the right on theWatch screen to open the notification panel and view a new message 2 Scroll through the message list and then select a contact to view your conversations To view a message on your mobile device tap swipe upwards or downwards on the screen and then tap Show on phone To reply a message select an input mode and enter your message ...

Page 50: ...s list 3 Add a recipient and tap Next 4 Select an input mode enter your message and then tap Send When you select a text template tap When you select an emoticon the message will automatically be sent to the recipients When you enter text by voice you can select between text and audio for the message format If the message format selection screen does not appear on the Apps screen tap Settings Apps...

Page 51: ...e message will be deleted from both the GalaxyWatch Active and the connected mobile device Phone Introduction You can make calls or check incoming calls and answer them However you can have phone conversations only through the connected mobile device Receiving calls Answering a call When a call comes in drag across the screen You can have phone conversation through the connected mobile device with...

Page 52: ...message when rejecting an incoming call swipe upwards from the bottom edge of the screen Missed calls If a call is missed a missed call notification is displayed on the notification panel Swipe the screen to the right on theWatch screen to open the notification panel and view missed call notifications Alternatively tap Phone on the Apps screen to view missed calls ...

Page 53: ...saved to your GalaxyWatch Active after you connect them You can make a call or send a message to a contact Tap Contacts on the Apps screen The favourites list contacts on the mobile device will display on the top of the contact list Use one of the following search methods Tap and enter the search criteria on the top of the contact list Scroll through the contact list When you swipe upwards or down...

Page 54: ...mation Up to four contacts can be added on the widget Adding medical information to my profile Add medical information to your profile for the rescuer to quickly see it in an emergency situation On your mobile device launch the Contacts app select your profile and then enter your medical information To view your medical information on your GalaxyWatch Active on the Apps screen tap Contacts and sel...

Page 55: ...ay vary depending on the region or service provider The procedures for the initial setup and card registration may vary depending on the region or service provider Making payments 1 To make a payment on your GalaxyWatch Active press and hold the Back key 2 Scroll through the cards list select a card and tap PAY 3 Place your GalaxyWatch Active close to the card reader When the card reader recognize...

Page 56: ...ging message When the GalaxyWatch Active recognizes inactivity for more than one hour it will notify you and show you some stretching motions to follow When your GalaxyWatch Active recognizes you are driving it will not display an encouraging message or stretches Tap Samsung Health on the Apps screen Samsung Health features are intended only for leisure well being and fitness purposes They are not...

Page 57: ... you fasten the GalaxyWatch Active too tightly skin irritation may occur and if you fasten it too loosely friction may occur Rear Heart rate sensor Measurement conditions and surroundings may affect the accuracy of the heart rate sensor Use the HR feature only for measuring your heart rate Do not look directly at the heart rate sensor s lights Doing so may impair your vision Make sure children do ...

Page 58: ...urements may be inaccurate Users with thin wrists may receive inaccurate heart rate measurements when the device is loose causing the light to be reflected unevenly If heart rate measurement is not working properly adjust the position of the device s heart rate sensor to the right left up or down on your wrist or wear the device on your inner arm so that the sensor is in contact with your skin If ...

Page 59: ...h it Activity Check your daily calories burned through activities you did throughout your day Workout Check your total workout times for activities you did throughout your day Times for various exercises will be recognized automatically and the times for manually started exercises will be included As you approach your workout goal the graph will increase Move hourly Check how long you were active ...

Page 60: ...E Setting up notifications To receive a notification when reaching a target you set swipe upwards or downwards on the screen tap Settings and then tap the Notifications switch to activate it Steps The GalaxyWatch Active counts the number of steps you have taken and measures the distance travelled Measuring your step count and distance you walk Tap Samsung Health on the Apps screen swipe upwards or...

Page 61: ...ay before the pop up window indicates that a certain goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count Setting the step target 1 Swipe upwards or downwards on the step tracker screen and tap Settings 2 Tap Step target 3 Tap the target input field and swipe upwards or downwards on the screen to set the target 4 Tap DONE Setting ...

Page 62: ...es The floors measured may not match the actual floors you climb The floors measured may not be accurate depending on the environment your movements and the conditions of buildings The floors measured may not be accurate if water shower and water activity or foreign materials enter the atmospheric pressure sensor If there is any detergent sweat or raindrops on the GalaxyWatch Active rinse it with ...

Page 63: ...can check your calories burned by day or week Tap Samsung Health on the Apps screen swipe upwards or downwards on the screen and then open the calories screen The total calories you burn includes your basal metabolism calculated based on the profile you registered When you launch the Samsung Health app for the first time the basal metabolism you expend until the time you launch the app will be dis...

Page 64: ...professional If you have just purchased or have reset the GalaxyWatch Active create your profile Be aware of following conditions before exercising in cold weather conditions Avoid using the device in cold weather If possible use the device indoors If you use the device outside in cold weather cover the GalaxyWatch Active with your sleeves before using it Starting the exercises 1 Tap Samsung Healt...

Page 65: ... target you can work out as much as you want without a limit on time or distance 5 Tap Workout screen to customize the workout screen Refer to Customizing the workout screen for more information The workout screen cannot be changed during a work out 6 SSet the various options for each exercise type Location Set the GalaxyWatch Active s GPS antenna to track your current location when you work out o...

Page 66: ...ng To measure your heart rate more accurately with the GalaxyWatch Active wear the GalaxyWatch Active firmly around your lower arm just above your wrist Do not move until your heart rate displays on the screen so it can be measured more accurately Your heart rate may not be visible temporarily due to various conditions such as the environment your physical state or how the GalaxyWatch Active is wo...

Page 67: ... will be disabled The screen will change automatically and you can check your exercise information When you select Swimming pool or Swimming outdoor the recorded value may not be accurate in following cases If you stop swimming before reaching the completion point If you change your swimming stroke midstream If you stop moving your arms before reaching the completion point If you use a kickboard k...

Page 68: ...rds on the screen after finishing the exercise and view your exercise information Doing multiple exercises You can log various exercises and go straight through an entire routine by starting another exercise right after finishing the current exercise 1 Press the Back key to pause the current exercise 2 Tap Finish New workout 3 Select the exercise type and start the next exercise Starting repetitiv...

Page 69: ...an work out as much as you want without a limit on time or repetitions 5 Tap Workout screen to customize the workout screen 6 Set the various options for each exercise type Rep counter Count the number of repetitions with beeps However you can only listen to the beep sound through a connected Bluetooth headset Wrist worn on Select the wrist that you wear your GalaxyWatch Active to improve the coun...

Page 70: ...iew your exercise information Customizing the workout screen Customize the workout screen that appears while exercising with the information that you want to preview The workout screen cannot be changed while working out 1 Tap Samsung Health on the Apps screen 2 Swipe upwards or downwards on the screen open the exercise tracker screen and then tap Work out 3 Tap on the exercise type you want from ...

Page 71: ...r of walking exercise routines and lifestyle Sleep Analyze your sleep pattern and record it by measuring your heart rate while you are sleeping The sleep pattern will have its four states Awake REM Light Deep analyzed by using your movement and changes in your heart rate A graph will be provided with recommended ranges for each measured sleep state If your heart rate is irregular your GalaxyWatch ...

Page 72: ...ring the GalaxyWatch Active The GalaxyWatch Active will start to measure your sleep pattern 2 Tap Samsung Health on the Apps screen after you wake up 3 Swipe upwards or downwards on the screen and open the sleep tracker screen 4 View your sleep pattern and information ...

Page 73: ... taking measurements If the measurement is very different from the expected heart rate rest for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate...

Page 74: ...d open the heart rate tracker screen Check your heart rate on the screen You can also check the time information for each activity section Swipe the screen to the left on theWatch screen and check the measured heart rate directly from the Heart rate widget To view weekly records with a graph swipe upwards or downwards on the screen ...

Page 75: ...r heart rate and reduce your stress by following the breathing instructions that GalaxyWatch Active provides You can get more accurate stress level results when your stress level data accumulates by measuring your stress levels automatically Your measured stress level is not necessarily related to your emotional state Your stress level may not be measured while you are sleeping working out moving ...

Page 76: ... screen and check the measured stress level directly from the Stress widget To view weekly records with a graph swipe upwards or downwards on the screen Alleviating the stress You can reduce stress with a deep and slow breathing by following the GalaxyWatch Active 1 Tap BREATHE on the stress tracker screen Alternatively swipe the screen to the left on theWatch and tap BREATHE in the Stress widget ...

Page 77: ...r current stress level will be displayed on the screen Food Record the calories you eat in a day and compare with your target or the daily recommended calories to help to manage your weight If you have just purchased or have reset the GalaxyWatch Active create your profile The GalaxyWatch Active will let you know your daily recommended calories based on the age gender and the physical conditions y...

Page 78: ... records with a graph swipe upwards or downwards on the screen Deleting logs 1 Tap on the food tracker screen swipe upwards or downwards on the screen and then tap Delete today s log 2 Select the data to delete and tap DELETE Setting your target calories 1 Swipe upwards or downwards on the food tracker screen and tap Set target 2 Tap the input field swipe upwards or downwards on the screen to set ...

Page 79: ...oal weight in the Samsung Health app on your mobile device to check information on your GalaxyWatch Active This feature is not available when you use the GalaxyWatch Active without connecting to a mobile device 1 Tap Samsung Health on the Apps screen 2 Swipe upwards or downwards on the screen and open the weight management tracker screen 3 View the information on the screen and adjust your exercis...

Page 80: ...nk a glass of water If you accidentally added an incorrect value you can fix it by tapping To view weekly records with a graph swipe upwards or downwards on the screen Setting your target consumption 1 Swipe upwards or downwards on the water tracker screen and tap Set target 2 Tap the Daily target switch to activate it 3 Tap Daily target 4 Tap the input field swipe upwards or downwards on the scre...

Page 81: ...nk a cup of coffee If you accidentally added an incorrect value you can fix it by tapping To view weekly records with a graph swipe upwards or downwards on the screen Setting your caffeine consumption limit 1 Swipe upwards or downwards on the caffeine tracker screen and tap Set target 2 Tap the Daily target switch to activate it 3 Tap Daily target 4 Tap the input field swipe upwards or downwards o...

Page 82: ...ng Health app on your mobile device to check information on your GalaxyWatch Active This feature is not available when you use the GalaxyWatch Active without connecting to a mobile device 1 Tap Samsung Health on the Apps screen 2 Swipe upwards or downwards on the screen and open the together screen Tap the screen to view detailed information such as your or your friends challenges status or your o...

Page 83: ...service that you have requested including providing additional information to enhance your wellness back up sync data data analysis and statistics or to develop and provide better services But if you sign in to your Samsung account from Samsung Health your data may be saved on the server for data backup purposes Personal information may be stored until the completion of such purposes To delete any...

Page 84: ...pacing around Only records from the past 28 days are saved You can view previous data on the mobile device where the Samsung Health app is installed GPS The GalaxyWatch Active has a GPS sensor so that you can check your real time location information without connecting to a mobile device When you are using your GalaxyWatch Active without connecting to a mobile device the GPS sensor in your GalaxyW...

Page 85: ...ly playing song and playlist and arrange music by tracks albums and artists Skip to the next file Tap and hold to move forwards quickly Change the device used to play music Adjust the volume Restart the currently playing file or skip to the previous file Tap and hold to move backwards quickly Pause and resume playback Importing music Import music saved in your mobile device to your GalaxyWatch Act...

Page 86: ...rough a connected Bluetooth headset 1 Tap Music 2 Tap to play the music saved in your GalaxyWatch Active The icon appears 3 Tap Playing music with your mobile device Play music saved on your mobile device and control it with your GalaxyWatch Active Mobile device 1 Launch the music player app GalaxyWatch Active 2 Tap Music 3 Tap to play the music saved in your mobile device The icon appears 4 Tap T...

Page 87: ... up notifications to receive reminders at specified times Creating a reminder 1 On the Apps screen tap Reminder Add If you have a saved reminder tap Create on the top of the reminders list 2 If your GalaxyWatch Active supports voice input speak a schedule to create a reminder When you are finished tap Done Or tap Write memo enter text and then tap Done 3 Tap Set time to set a notification 4 Tap th...

Page 88: ...fter viewing the reminder s details To delete the reminder tap swipe upwards or downwards on the screen and then tap Delete Calendar You can check the schedules of events that you saved on your mobile device or GalaxyWatch Active on your GalaxyWatch Active All events scheduled on your GalaxyWatch Active will be synced with the connected mobile device automatically and receive alarms from the mobil...

Page 89: ...are speaking into it To use Bixby connect aWi Fi network or mobile network to your mobile device or connect aWi Fi network to your GalaxyWatch Active Launching Bixby Launching with the Home key When you quickly press the Home key twice Bixby will launch Launching by voice You can launch Bixby using your voice You can only use this feature when your GalaxyWatch Active s screen is turned on 1 Tap Bi...

Page 90: ... GalaxyWatch Active recognizes the command the GalaxyWatch Active will perform the corresponding action To repeat a voice command or say a different command tap Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The GalaxyWatch Active may not recognize your commands or may perform unwanted commands depending...

Page 91: ...nformation on the GalaxyWatch Active for locations set on the connected mobile device Tap Weather on the Apps screen Alternatively swipe the screen to the left on theWatch screen and select the Weather widget to launch it To view the current day s weather information tap the screen and swipe upwards or downwards on the screen To add another city s weather information swipe the screen to the left t...

Page 92: ... the screen to set the alarm time and tap Next 4 Select the days for the alarm to repeat and tap Save The saved alarm is added to the alarms list To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Drag across the screen to stop an alarm If you want to use the snooze function drag across the screen Deleting alarms In the alarms list tap and hold and...

Page 93: ... the map You can also tap All cities and search for a city or select a city from the list 4 Tap the city name representing the selected time zone Deleting world clocks On the world clocks list tap and hold a world clock and then tap Delete Gallery Importing and exporting images Importing images from your mobile device 1 Launch the GalaxyWearable app on your mobile device 2 Tap Home Add content to ...

Page 94: ... hold the image again to export it 3 Swipe the screen to the left or right and select any images to export more To select all images tap Select all 4 Tap Send to phone You can view the exported images in apps like Gallery on your mobile device Viewing images View and manage the images saved on your GalaxyWatch Active 1 Tap Gallery on the Apps screen 2 Swipe the screen to the left or right to scrol...

Page 95: ...place the connected mobile device the GalaxyWatch Active can help you find it This feature is not available when you use the GalaxyWatch Active without connecting to a mobile device 1 Tap Find My Phone on the Apps screen 2 Tap The mobile device emits sound and turns on the screen Tap and drag Dismiss on the mobile device or tap on the GalaxyWatch Active Viewing the location of your mobile device T...

Page 96: ...g outside the large circle on the GalaxyWatch Active or tap on the mobile device Controlling the GalaxyWatch Active remotely If you cannot find your GalaxyWatch Active launch the GalaxyWearable app on your mobile device and tap Home Find MyWatch Get location to check the current location of the GalaxyWatch Active When your GalaxyWatch Active is lost or stolen you can control it remotely Launch the...

Page 97: ... Contacts to add an existing contact as an emergency contact Setting the SOS message delay Set the GalaxyWatch Active to send an SOS message after a preset delay to allow cancelling the request when you quickly press the GalaxyWatch Active s Home key three times Launch the GalaxyWearable app on your mobile device tap Home Send SOS requests and then tap the Count down before sending switch to activ...

Page 98: ...at you connect to the GalaxyWatch Active Galaxy Store Search for specialized apps and watch faces on your GalaxyWatch Active not through the connected mobile device On the Apps screen tap Galaxy Store Swipe upwards or downwards on the screen to scroll through the list and select an app or watch face to download or tap to search for apps by keyword Tap swipe upwards or downwards on the screen and t...

Page 99: ...tch faces from Galaxy Store Watch always on Set the GalaxyWatch Active to display a watch when the screen is turned off The Watch always on feature only works while you are wearing the GalaxyWatch Active Watch face order Select how to arrange the watch faces Most recent first Set the recently used watch face to appear first Custom Arrange the watch face to your preference Notification indicator Se...

Page 100: ...tification vibration Select a vibration pattern for notifications Display Change the GalaxyWatch Active s display settings and the Apps screen On the Settings screen tap Display Brightness Adjust the brightness for the display Auto low brightness Set the GalaxyWatch Active to automatically adjust the brightness depending on the ambient light conditions Screen timeout Set the length of time the Gal...

Page 101: ...e before entering the water The touchscreen the wake up gesture feature and the watch always on feature will be deactivated Touch sensitivity Set the GalaxyWatch Active to allow use of the touchscreen with gloves on Do not disturb Set the GalaxyWatch Active to mute all notifications except for alarms and not turn on the screen when notifications are received Theatre mode Activate theatre mode in l...

Page 102: ... Bluetooth headset to your GalaxyWatch Active and listen to music Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or a...

Page 103: ...Fi network When you select the Always on option the battery will drain more quickly than normal The Auto option is not displayed and you cannot connect to aWi Fi network automatically when you use the GalaxyWatch Active without connecting to a mobile device 3 Tap Wi Fi networks and select a network from theWi Fi networks list Networks that require a password appear with a lock icon 4 Tap Connect O...

Page 104: ...app for using the NFC feature This feature may not be available depending on the region or service provider Using the NFC feature Before using the NFC feature with your GalaxyWatch Active you must register for the related service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections NFC and tap the NFC switch to activate it 2 T...

Page 105: ... Connections and tap the Alerts switch to activate it The Alerts option is not displayed when you use the GalaxyWatch Active without connecting to a mobile device Flight mode This disables all wireless functions on your device You can use only non network services On the Settings screen tap Connections Flight mode and tap the switch to activate it Follow the regulations provided by the airline and...

Page 106: ...e the apps to your preference Auto open apps Set an app to launch automatically by bringing it into focus without tapping the app On the Settings screen tap Apps Auto open apps and tap the switch to activate it Permissions For some apps to operate properly they may need permission to access or use information on your GalaxyWatch Active View your app permission settings for each app and change the ...

Page 107: ...msung account registered on your connected mobile device and set the customization service feature On the Settings screen tap Account Samsung account Check the Samsung account registered on your connected mobile device If you have not signed in yet enter your Samsung account on your connected mobile device Customization Service Set the GalaxyWatch Active to analyze your lifestyle pattern and provi...

Page 108: ...l Input Change the text input settings On the Settings screen tap General Input Default keyboard Check the default keyboard for entering the characters Keyboard settings Configure the Samsung keyboard s settings Text to speech Change the settings for text to speech features such as languages speed and more On the Settings screen tap General Text to speech Language Select a language to use Speech r...

Page 109: ...ime in 24 hour format Language Select a language to use on your GalaxyWatch Active On the Settings screen tap General Language The Language option is displayed only when you use the GalaxyWatch Active without connecting to a mobile device Reset Delete all data on your GalaxyWatch Active On the Settings screen tap General Reset Update watch software Update GalaxyWatch Active to the latest software ...

Page 110: ...y to view the watch Press and hold the Home key for three seconds to deactivateWatch only mode Optimize battery Close apps running in the background and change settings that have a large effect on battery consumption to extend the battery usage time On the Settings screen tap Battery Optimize battery About watch View the GalaxyWatch Active s additional information On the Settings screen tap About ...

Page 111: ...Settings screen tap Connect to new phone The Connect to new phone option is available only when the GalaxyWatch Active is connected to a mobile device Connect to phone Connect to a mobile device while you are using the GalaxyWatch Active by itself You can select whether to restore the GalaxyWatch Active s data that is saved on the mobile device On the Settings screen tap Connect to phone Connect y...

Page 112: ...ize your GalaxyWatch Active s various settings such as your notification settings Launch the GalaxyWearable app on your mobile device Some features may not be available depending on the type of connected mobile device Access additional options Recommended watch faces and apps Customize the watch face Home Watch faces Discover GalaxyWatch s Active status Launch apps that can be used by connecting t...

Page 113: ...automatically connect to your mobile device if you wear it on your wrist This option is displayed only when more than two devices that support the auto switch feature are paired to your mobile device User manual View the user manual to learn how to use your GalaxyWatch Active Contact us Samsung Members offers support services to customers such as device problem diagnosis and lets users submit ques...

Page 114: ...he Samsung Pay app by using a mobile payment service Launch the GalaxyWearable app on your mobile device and tap Home OPEN SAMSUNG PAY This option may not be available depending on your region or service provider Galaxy Store Purchase and download apps or watch faces that are specialized for the GalaxyWatch Active from the Galaxy Store app Launch the GalaxyWearable app on your mobile device and ta...

Page 115: ...ns Change settings for the notification feature Stay up to date with a variety of events such as new messages received on the mobile device Launch the GalaxyWearable app on your mobile device tap Home Notifications tap the switch to activate it and then activate items Manage notifications Select apps on the mobile device to send notifications to the GalaxyWatch Active Show only while wearing watch...

Page 116: ...GalaxyWatch Active when you pick up the mobile device Some mobile devices do not support the Smart relay feature The mobile device must be unlocked first to view details when the screen is locked Apps Customize the GalaxyWatch Active s Apps screen You can also rearrange apps Launch the GalaxyWearable app on your mobile device and tap Home Apps Uninstalling apps Tap Uninstall and tap next to the ap...

Page 117: ...Watch Active s last Apps screen Customizing apps Tap on the app to customize the basic settings related to the app Widgets Customize the widgets on the GalaxyWatch Active You can also rearrange widgets Launch the GalaxyWearable app on your mobile device and tap Home Widgets Adding or removing widgets Tap on the widget to remove it or tap on the widget to add it and tap Save The widget will be adde...

Page 118: ...n for notifications Display Change the GalaxyWatch Active s display settings and the Apps screen Launch the GalaxyWearable app on your mobile device and tap Home Display Brightness Adjust the brightness of the display Auto low brightness Set the GalaxyWatch Active to automatically adjust the brightness depending on the ambient light conditions Screen timeout Set the length of time the GalaxyWatch ...

Page 119: ...screen with gloves on Do not disturb Set the GalaxyWatch Active to mute all notifications except for alarms and the screen will not turn on when notifications are received Theatre mode Activate theatre mode in locations where you do not want the Galaxy Watch Active to produce sound or light like in a theatre All alarms and notifications are muted and the screen will not turn on when a notification...

Page 120: ...e take up more than 1 GB it deletes files that you have not set as your favourites in order from the music files you first added Playlists to sync Select a playlist to sync with the GalaxyWatch Active Playlists to sync is available only when the Samsung Music app is installed on your mobile device and it is activated when you turn on the Auto sync feature Images Copy images Select images and manua...

Page 121: ... Get location Check where the GalaxyWatch Active is placed Set security Remote lock Remotely lock the GalaxyWatch Active to prevent unauthorized access This feature can be used when your mobile device is connected to your GalaxyWatch Active via Bluetooth or a remote connection When your GalaxyWatch Active is locked connect your mobile device to the GalaxyWatch Active via Bluetooth The lock will be...

Page 122: ...le To use this feature sign in to your Samsung account Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Managing the data in the GalaxyWatch Active Keep your personal information app data and settings safe on your GalaxyWatch Active You can back up your sensitive in...

Page 123: ... phone settings Customize your GalaxyWatch Active sWi Fi network sync settings Launch the GalaxyWearable app on your mobile device tap Home Sync phone settings and then tap the SyncWi Fi profiles switch to activate it The mobile device is then set to sync with the list of savedWi Fi networks on your Galaxy Watch Active Accessibility Configure various settings to improve accessibility to the Galaxy...

Page 124: ...capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device RAM Check the status of the used and available RAM To speed up your GalaxyWatch Active by reducing the amount of RAM you are using tick apps from the apps list and tap CLEAN NOW Update watch software...

Page 125: ...st software version on your mobile device 4 Read the on screen information and tap INSTALL NOW The GalaxyWatch Active will copy the updated software from your mobile device and restart To automatically check for available updates and download them tap the Auto update switch to activate it Updates will be downloaded only when the device is connected to aWi Fi network About GalaxyWearable View versi...

Page 126: ...d watch type The watch face you selected will be applied on theWatch screen Tap Customize to change the background and set items to display on the watch face Discover You can download recommended watch faces and apps from the Galaxy Store app Launch the GalaxyWearable app on your mobile device and tap Discover Download the watch faces and apps you want Tap VIEW MORE to view more watch faces and ap...

Page 127: ... 127 ...

Page 128: ...ress level and sleep pattern You can also create a personal routine based on the profile data you entered You can use various other exercises and health managing features when you use the GalaxyWatch Active while connected to a mobile device Achieving your daily activity target Check your daily activity goal based on your target such as the calories burned exercise time or activity time and also w...

Page 129: ...four states Awake REM Light Deep analyzed by using your movement and changes in your heart rate A graph will be provided with recommended values for each measured sleep state based on results for people in your same age group Experiencing enhanced exercises Using the various exercise features The GalaxyWatch Active supports about 40 indoor and outdoor exercises and activities Exercise efficiently ...

Page 130: ...the My day watch face You can view your daily schedule and manage it on the My day watch face You can view the following information on the watch face Today s schedule you have set on the calendar Items you have saved as reminders Alarm times Refer to Calendar Reminder or Alarm for more information about registering a schedule or reminder or setting up an alarm You can only check schedule and alar...

Page 131: ...e pattern changes the GalaxyWatch Active will provide the service and feature based on the changed pattern Being briefed twice a day You can be briefed after waking up and before going to bed on useful information you need for the day On the Apps screen tap Settings Advanced Daily briefing Get briefings automatically and tap the switch to activate it After waking up the GalaxyWatch Active notifies...

Page 132: ...ortcuts widget Activating goodnight mode to sleep more comfortably Before bedtime the GalaxyWatch Active notifies you to go to sleep Activate goodnight mode optimized for sleep On the Apps screen tap Settings Advanced Goodnight mode and tap the switch to activate it When you receive the notification for activating goodnight mode follow the screen to activate it To activate goodnight mode automatic...

Page 133: ...ts the customization service platform 2 2 or later After making an agreement to use the customization service launch the Settings app on your mobile device tap Account and backup Accounts Samsung account Privacy Customization Service and then tap the switch to activate it Using a convenient reminder Register a reminder quickly with your voice and get briefed on today s reminders Registering remind...

Page 134: ...erly If you attach a screen protector or optional accessories to the touchscreen the touchscreen may not function properly If you are wearing gloves if your hands are not clean while touching the touchscreen or if you tap the screen with sharp objects or your fingertips the touchscreen may malfunction The touchscreen may malfunction in humid conditions or when exposed to water Restart your GalaxyW...

Page 135: ... the methods above do not solve your problem perform a factory data reset On the Apps screen tap Settings General Reset Before performing the factory data reset remember to make backup copies of all important data stored in the GalaxyWatch Active Another Bluetooth device cannot locate your GalaxyWatch Active Ensure that the Bluetooth wireless feature is activated on your GalaxyWatch Active Reset y...

Page 136: ...ding on the environment the devices are used in Restart both devices and launch the GalaxyWearable app on the mobile device again Calls are not connected Ensure that your GalaxyWatch Active is connected to a mobile device via Bluetooth If your GalaxyWatch Active is connected to your mobile device remotely you cannot receive incoming calls Ensure that you have not set call barring for the incoming ...

Page 137: ...ve for an extended period of time your GalaxyWatch Active may feel hot to the touch This is normal and should not affect your GalaxyWatch Active s lifespan or performance If the GalaxyWatch Active overheats or feels hot for a prolonged period do not use it for a while If the GalaxyWatch Active continues to overheat contact a Samsung Service Centre Your GalaxyWatch Active cannot find your current l...

Page 138: ... delete unused apps or files to free up storage space Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss ...

Page 139: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 140: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 141: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 142: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 143: ...evice can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery s lifespan Do not store your device in very hot areas such as inside a car in the summertime Doing so may cause the screen to malfunction res...

Page 144: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 145: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 146: ...rophone Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may ...

Page 147: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 148: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 149: ...All devices must meet the federal standard which incorporates a substantial margin of safety As stated above variations in SAR values between different model devices do not mean variations in safety SAR values at or below the federal standard limit are considered safe for use by the public The federal standard limits are 4 0W kg 10g of extremity SAR and 1 6W kg 1g of Head Wrist SAR The extremity S...

Page 150: ...e they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal This product is RoHS compliant Corre...

Page 151: ...NESS LEGALITY OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLETHROUGHTHIS DEVICE AND UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL SAMSUNG BE LIABLE WHETHER IN CONTRACT ORTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CO...

Page 152: ...tronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device complies with Innovation Science and...

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