Samsung SM-R260 User Manual Download Page 47

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Using the 360 Round

Updating the software

The 360 Round and the 360 Round program can be updated to the latest software.

•

You can update the software of 360 Round and 360 Round program only if the
computer is connected to a wireless or wired network.

•

If you have trouble with updating the software, contact a Samsung Service Center.

Updating the 360 Round

On the computer

Connect the 360 Round to your computer via a LAN cable before updating.

Connect the 360 Round to the computer with the LAN cable while the power adapter is
connected.

Press and hold the Power key to turn on the 360 Round.

Launch the

360 Round

program on your computer.

Click

Help

→

Check for updates

→

Camera software

→

on the menu bar.

On the 360 Round

You can update the firmware directly from the 360 Round.

•

If the 360 Round is connected to your computer via a LAN cable, you can not enter
the settings menu. Remove the LAN cable before updating.

•

Insert the memory card into the 360 Round before updating the program from the
360 Round. The firmware will be stored separately on the SD card.

Connect the 360 Round to the computer via a LAN cable while the power adapter is
connected.

Summary of Contents for SM-R260

Page 1: ...www samsung com User Manual SM R260 English USA 12 2017 Rev 1 0 ...

Page 2: ...ard 17 Installing the 360 Round 20 Waterproof adapter 23 Turning the 360 Round on and off Using the 360 Round 24 Learning more about 360 Round PC program 26 Recording videos 33 Live broadcast 35 Configuring camera settings 43 Stitching videos 44 Viewing videos 46 Deleting videos 47 Updating the software Appendix 49 Managing the 360 Round 50 Troubleshooting 52 Safety information ...

Page 3: ...oadcasts videos in real time You can record high quality 360 degree 2D or 3D 4K videos with 17 cameras and 3D sound with 6 internal microphones Save high quality 4K videos after stitching or broadcast high quality 4K videos in real time Enjoy virtual reality onVR devices recorded on the 360 Round ...

Page 4: ...ctly Dry the 360 round thoroughly before recording video When you attach an external microphone the waterproof feature may not be supported If you are using the 360 Round while it is connected to an SSD and external battery the waterproof feature is not available Do not expose the 360 Round to a jet of water rainwater etc for more than 3 minutes Do not expose the 360 Round to water moving with for...

Page 5: ... to be water and dust resistant in specific situations meets requirements of classification IP65 as described by the international standard IEC 60529 Degrees of Protection provided by Enclosures IP Code test conditions Water jet nozzle flow rate 12 L min at least 3 minutes Despite this classification it is still possible for your 360 Round to be damaged in certain situations Instructional icons Wa...

Page 6: ...t prior notice You can purchase additional accessories from the Samsung website Make sure they are compatible with the 360 Round before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies ...

Page 7: ...00 K or above Graphics card NVIDIA GTX 1080 1 each or more RAM 16 GB DDR4 RAM 2 each or above Power 850W Computer for preview and Live stream Operating system Windows 10 Professional or above 64 bit CPU Intel Core i7 6950 X or above Graphics card NVIDIA GTX 1080Ti 2 each or more RAM 32 GB DDR4 RAM 2 each or above Power 1 600W Power adapter Input 100 240VAC 50 60 Hz Output 19VDC 2 1 A Requirement e...

Page 8: ...vice layout OK key Direction key OK Record key Status screen Top camera Side camera 16 Microphone 6 Camera status light 4 When you use the 360 Round and record the video for a long time wipe the lens periodically ...

Page 9: ...socket Power adapter jack Multipurpose jack USBType C Keys Key Function Power Turn the 360 Round on or off Record Start or stop recording a video Up Move to the above option Down Move to the below option Left Move to the previous step Right Access the settings menu or move to the next step OK Select an option ...

Page 10: ...ator light Color Status Indicator light flashes blue three times Power on Successfully formatting a memory card or resetting the 360 Round Indicator light flashes blue Transferring data Updating software Formatting a memory card Indicator light flashes red three times Power off Indicator light flashes red Error occured Overheating Camera status light flashes red Recording videos ...

Page 11: ...ges and indicator icons on the camera status screen Camera status screen Indicator icons Indicator icons appear on the camera status screen You can check the 360 Round s status on the camera status screen Storage location Date and time Recording status Recording mode Frame rate LAN cable connection status Audio recording status ...

Page 12: ...ic recording mode Aperture priority mode Set to manual recording mode Manual mode Frame rate Can not record audio Timer set Memory card full No memory card Memory card recognition error LAN cable connected Temperature abnormality Moisture detected on multipurpose jack Connected to a computer ...

Page 13: ...Replace the card with a faster memory card Use caution to insert the memory card right side up The 360 Round supports memory cards using the exFAT file structure Refer to Required specification for required memory card specifications Memory cards are sold separately Before purchasing a memory card be sure to check the specifications of the memory card and purchase a memory card that supports the r...

Page 14: ... the memory card slot switch to open the memory card slot cover 2 Insert the memory card into the memory card slot until it clicks into the place Be careful not to damage your fingernails when you insert the memory card ...

Page 15: ...lot cover switch Removing the memory card 1 Unlock the memory card slot switch to open the memory card slot cover 2 Gently push the memory card in and pull out the removed memory card completely 3 Close the memory card slot cover and lock the slot cover switch ...

Page 16: ...with a LAN cable you can not enter the settings menu Remove the LAN cable before formatting the memory card on the 360 Round 2 Press the Down key until Manage files appears on the camera status screen and press the OK key 3 Select Format storage OK and press the OK key When formatting is complete the completion message appears on the camera status screen On the computer Connect the 360 Round and y...

Page 17: ...opple over Keep a minimum distance of at least 5 ft between the 360 Round and the subject otherwise the recorded video may appear to be unnatural Install the 360 Round a minimum distance of at least 5 ft above ground and at least 5 ft under a ceiling 5 ft or more 5 ft or more If the 360 Round is tilted vertically or rotated while recording the recorded video may appear to be unnatural If you use t...

Page 18: ...onnect the plug pin directly into the center hole it will not be correctly connected Reconnect the plug pin until it fits correctly into the center hole Power indicator light LED Center hole Power plug 220V Power plug 110V Power plug 220V Power plug 110V Connect the power plug to the power terminal when the power indicator light LED flashes green The power indicator light LED flashes green when it...

Page 19: ...ects the 360 Round and the computer is more than 328 ft using an optic LAN converter is recommended Avoid high voltage electronics when installing the LAN cable Using as a portable 360 Round Insert a UHS II SD card or connect an SSD and connect the external battery to use the 360 Round without connecting it to your computer and power adapter Connect the SSD to the multipurpose jack and connect the...

Page 20: ...to the LAN cable Use the appropriate rubber stopper If you cannot distinguish the sizes check the imprint under each rubber stopper Using the waterproof adapter To use the waterproof feature each waterproof adapter must be attached to the supplied power adapter and to the LAN cable Cat 6a 0 2 inch in diameter and under 100 m long sold separately 1 Twist the cap of the waterproof adapter to remove ...

Page 21: ... cable 1 2 3 4 3 Connect the cable to the 360 Round and align the white dot located on the bottom of the waterproof adapter s body with the in the port compartment on the 360 Round Turn the waterproof adapter in the direction of the to securely lock it to the 360 Round until it clicks 1 2 ...

Page 22: ...pter may not work correctly If the power adapter and the LAN cable are very thin or thick or if you use non standard cables the waterproof adapter may not work Samsung recommends using a power adapter cable 0 1 inch in diameter and a LAN cable 0 2 inch in diameter Be careful to not allow the power adapter which is not water resistant to come into contact with water Do not touch the 360 Round power...

Page 23: ...rogram You can set the power to turn off automatically when the 360 Round is not used for a certain period of time The power off time can be selected from the Auto power off setting menu Refer to System settings for more information Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Restarting...

Page 24: ...can record videos or stream a live broadcast on your computer Use the 360 Round program to configure the 360 Round s settings and records videos and start to broadcast videos in real time You can also use the 360 RoundViewer to stitch or view stored videos The 360 Round screen recording 360 degree video ...

Page 25: ...onnected 3 Press and hold the Power key to turn on the 360 Round 4 Launch the 360 Round program on your computer The preview screen will appear When the pop up window that install the DirectX program appears install the DirectX program to play the 5 1 ch audio Allow the programs to launch through theWindows Firewall Launch the control panel and click System and Security Windows Firewall Allow an a...

Page 26: ...not record videos in places where you may violate other people s privacy Tips for getting the best shots Make sure that the cameras are clean before recording video and avoid touching the lenses while capturing videos Installing the 360 Round on a tripod is recommended to prevent the 360 Round shaking Do not disconnect the 360 Round from the LAN cable while transferring files The 360 Round and dat...

Page 27: ...preview screen will appear Apply full screen Start or stop recording Select a camera to use Adjust the volume of recording audio Set the preview screen mode Rotate the screen Menu bar Control panel Start live broadcasting Recording information panel Preview screen 2 Click Device tab Storage on the control panel and select a location to save videos You can select PC and save videos to your computer...

Page 28: ...light will turn off The 360 Round stops recording video or turns off automatically if the temperature rises above a certain level when it has been used for extended periods In this case turn the 360 Round off and wait until it has cooled The 360 Round has been developed for content production and can not be used for security such as CCTV Do not use it outdoors for more than 12 hours continuously D...

Page 29: ...0 15 8 14 7 13 6 12 5 11 4 10 3 9 Top camera The camera number 0 Left camera The cameras number 1 to 8 Right camera The cameras number 9 to 16 Checking the location of each camera on the recording video screen Check the location of the 17 cameras in the video you are recording on the 360 Round screen The following screen shot was taken in Panoramic view mode using all 17 cameras 13 14 15 16 9 10 1...

Page 30: ...ene 360 view View the recorded video in spherical form Round view View the recorded video as a rounded scene Source view You can preview the screen recording by the cameras on each section Select Top Left 1 Left 2 Right 1 or Right 2 on the preview screen to check the recording videos from each section Refer to Checking the location of each camera for detailed location of cameras on the right or le...

Page 31: ... of the 360 Round You can record 3D video with all of the 17 cameras on the 360 Round All cameras are turned off and the preview screen is disabled On Source view mode You can record 3D video with all of the 17 cameras on the 360 Round All cameras are turned off and the preview screen is disabled Rotating the preview screen You can record and view videos by rotating the preview screen up and down ...

Page 32: ...ecording appears on the camera status screen and recording will be start 4 To finish recording video press and hold the Record key again The video will be saved in the UHS II SD card or SSD The recorded videos are saved in the SSD or UHS II SD card Even if the UHS II SD card is inserted the SSD is recognized as the default storage location when the SSD is connected When using an SSD use an SSD tha...

Page 33: ... account Some features may vary depending on the service provider When you select Custom When you select Custom you can enter the setting values and adjust the broadcasting channel 1 Launch the 360 Round program on your computer 2 Click next to Custom 3 Click 4 Click Live broadcasting when the settings screen appears enter information and click OK 5 Click The broadcast will begin 6 Click to finish...

Page 34: ...e and details of the broadcast and then set your broadcast to be public or private Privacy Change the settings for your broadcast Public Anyone can find and watch your broadcast Unlisted Only people with the direct link can watch your broadcast Private Nobody can find or watch your broadcast except you 6 Click Broadcast The broadcast will begin If the network or a streaming server has a problem ch...

Page 35: ...ording mode Aperture priority Set the shutter speed to be adjusted automatically according to the aperture value set by the user Manual Set the shutter speed and aperture value to be set manually by the user Quality Set the quality of the video The higher the quality the larger the video s size will be Frame Rate Set the number of frames to be recorded NTSC 29 97 Set to record 30 frames per second...

Page 36: ...rger the diameter of the diaphragm and more light is allowed to pass through to change the brightness of the camera Metering Set the metering method You can change the way light is measured on the recording screen Multi Measure the light and apply the average value to the video using the camera on the top and the 8 cameras on the right side Center Measure the light in front of and around the camer...

Page 37: ...This is the appropriate setting when recording under a halogen lamp or incandescent lamp Correct the incandescent yellow light K Manual You can also adjust the color temperature of the video Sharpness Set the clarity of the video Night Mode Block the infrared absorbing filter and set the video to be recorded in black and white You can record bright videos even in dark environments using infrared l...

Page 38: ...e sampling the closer you can record to the original sound but the size of the video may increase Audio monitoring You can check and set the audio status of the internal or external microphone Device Camera name You can check or change the name of the 360 Round Power You can turn the 360 Round on and off or reboot it All values will be reset as default when you reboot Device Mac Set the Mac addres...

Page 39: ...s or move to the previous step Video Mode Set the recording mode Aperture priority Set the shutter speed to be adjusted automatically according to the aperture value set by the user Manual Set the shutter speed and aperture value to be set manually by the user Quality Set the quality of the video The higher the quality the larger the video s size will be Frame rate Set the number of frames to be r...

Page 40: ...ght F number Set the aperture size The smaller the F value the larger the diameter of the diaphragm and more light is allowed to pass through to change the brightness of the camera Metering Set the metering method You can change the way light is measured on the recording screen Multi Measure the light and apply the average value to the video using the camera on the top and the 8 cameras on the rig...

Page 41: ...nt white color Fluorescent D This is the appropriate setting when recording under daylight fluorescent light slightly bluish color Tungsten This is the appropriate setting when recording under a halogen lamp or incandescent lamp Correct the incandescent yellow light Manual You can also adjust the color temperature of the video Sharpness Set the clarity of the video Night mode Block the infrared ab...

Page 42: ... Round is not in use Set timer Set the timer Auto power off Set auto power off Beep Sound Adjust the volume of the effect sound of the 360 Round LED Turn the indicator light on and off Reset settings Initialize the settings of the 360 Round Date and time Manually set the time and date displayed on the camera status screen or change the displaying format Language Select the language you want to use...

Page 43: ...e camera status screen The indicator icons on the camera status screen are changed to what you set on the settings menu Refer to Camera status screen for more information Stitching videos You can make a 360 degree video by stitching recorded videos together 1 Launch the 360 RoundViewer program on your computer 2 Import an SLS file and click Export on the Library panel 3 Select a file to stitch fro...

Page 44: ...ey will not affect the finished video s quality Viewing videos Viewing videos recorded with the computer You can view your recorded videos on your computer 1 Launch the 360 RoundViewer program on your computer 2 Click Import on the Library panel 3 Select a video to view and click Open The file will be added to the Library panel 4 Select the desire file or drag the file to the preview screen on the...

Page 45: ...iew and 360 view modes you can view videos from different angles by dragging across the screen in any direction To reset the angle to the default setting tap Only the Panoramic view mode is supported for videos recorded in 3D Rotating the screen You can view videos by rotating the screen up and down in 180 degrees Click to rotate the screen Adjusting the volume of the recorded audio You can adjust...

Page 46: ...e Camera storage on the control panel 3 Select the video to delete and click Delete To delete all videos click Select all Delete On the 360 Round 1 Press the Right key on the 360 Round to access the settings menu 2 Select Manage files Delete files To delete last recorded video select Delete last files To delete all videos select Delete all ...

Page 47: ...puter with the LAN cable while the power adapter is connected 2 Press and hold the Power key to turn on the 360 Round 3 Launch the 360 Round program on your computer 4 Click Help Check for updates Camera software OK on the menu bar On the 360 Round You can update the firmware directly from the 360 Round If the 360 Round is connected to your computer via a LAN cable you can not enter the settings m...

Page 48: ...careful not to turn off or disconnect the 360 Round from the power adapter cable during an update Updating the program Updating the 360 Round program 1 Launch the 360 Round program on your computer 2 Click Help Check for updates 360 Round software OK on the menu bar Updating the 360 RoundViewer program 1 Launch the 360 RoundViewer program on your computer 2 Click Help Check for updates OK on the m...

Page 49: ...onment This is not a defect of the 360 Round but rather caused by fine dust entering the lens Use a blower to clean the dust Using and storing the 360 Round Do not store or use the 360 Round in the following situations Extremely high or low temperature Where it is stuffy highly humid or the humidity changes rapidly Where there is direct sunlight or airtightness such as in a closed car in summer Wh...

Page 50: ...or on the lens Turn off the power and wait for about one hour before using the 360 Round If water droplets form on the memory card remove the memory card and dry it completely before using it Troubleshooting Before contacting a Samsung Service Center please attempt the following solutions Some situations may not apply to your 360 Round Your 360 Round does not turn on Make sure the power adapter ca...

Page 51: ...re that your memory card is not damaged Data stored in the 360 Round has been lost Always make backup copies of all important data stored in the Gear 360 Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the Gear 360 A small gap appears around the outside of the 360 Round case This gap is a necessary manufacturing feature and som...

Page 52: ...nimals to chew or suck the 360 Round The 360 Round can be used in locations with an ambient temperature of 0 C to 35 C You can store the 360 Round at an ambient temperature of 20 C to 50 C Using or storing the 360 Round outside of the recommended temperature ranges may damage the 360 Round Do not use your 360 Round in a hot environment or near fire Comply with all safety warnings and regulations r...

Page 53: ...f their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORIZEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT IS CREATED BYTHE OWNER OFTHE PRODUCT THIS PRODUCT MAY NOT BE USED IN CONNECTIONWITH HEVC ENCOD...

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