Samsung SM-N950FZKDXSP User Manual Download

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www.samsung.com

User Manual

English. 03/2018. Rev.1.1

SM-N950F
SM-N950F/DS

Summary of Contents for SM-N950FZKDXSP

Page 1: ...www samsung com User Manual English 03 2018 Rev 1 1 SM N950F SM N950F DS ...

Page 2: ...anel 58 Entering text Apps and features 61 Installing or uninstalling apps 63 S Pen features 79 Bixby 110 Phone 115 Contacts 119 Messages 121 Internet 123 Email 124 Camera 148 Gallery 153 Always On Display 155 Edge screen 161 Multi window 166 Samsung Pay 169 Samsung Gear 170 Samsung Members 171 Samsung Notes 177 PENUP 181 Calendar 182 Samsung Health 188 Voice Recorder 190 My Files 190 Clock 192 Ca...

Page 3: ...hering 221 SIM card manager dual SIM models 222 More connection settings 225 Sounds and vibration 226 Notifications 226 Display 227 Blue light filter 228 Changing the screen mode or adjusting the display colour 230 Screen resolution 230 Screensaver 231 Wallpapers and themes 231 Advanced features 233 Device maintenance 236 Apps 236 Lock screen and security 238 Smart Lock 238 Face recognition 240 Ir...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...d water or alcoholic beverage liquid will enter the device faster Do not expose the device to water moving with force If the device is exposed to fresh water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids such as salt water ionised water or alcoholic beverage rinse it with fresh water and dry it thoroughly with a clean soft cloth If you do not follow these inst...

Page 6: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...ice layout Front camera Iris recognition camera Speaker Edge screen S Pen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C ...

Page 12: ...you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accesso...

Page 13: ...Press and hold to launch BixbyVoice Refer to BixbyVoice for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons f...

Page 14: ...n over items on the screen to access additional S Pen features such as the Air view feature S Pen button Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib ...

Page 15: ...o disengage it Then pull the S Pen from the slot To store the S Pen reinsert it into the slot and push it until it clicks into place 2 1 Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it ...

Page 16: ...vice Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognise the S Pen actions If water enters the S Pen slot gently shake the device to remove the water from the slot before usin...

Page 17: ...harger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Conn...

Page 18: ...tric socket Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device The Micro USB connector is used for charging the battery and connecting to a computer via the Micro USB cable Micro USB Connector Micro USB Cable ...

Page 19: ... will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device mainten...

Page 20: ...a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If th...

Page 21: ...ice heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To...

Page 22: ... radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be damage...

Page 23: ...ngle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servi...

Page 24: ...Basics 24 Dual SIM models 5 4 2 1 3 ...

Page 25: ...e tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray int...

Page 26: ...lation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 27: ...card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting...

Page 28: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 29: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 30: ...If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert t...

Page 31: ...sung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format Before formatting the memory card remember to make backup...

Page 32: ...ur device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to...

Page 33: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 34: ...able to set up some device features during the initial setup 4 Read and agree to the terms and conditions and tap AGREE 5 Follow the on screen instructions to proceed the initial setup 6 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 35: ...nd secure across all of your devices Refer to Samsung account for more information 8 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 9 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 36: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 37: ...ill also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap REMOVE enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages from your previous device via Smart Switch wirelessly or using a USB connector USBType C or from a...

Page 38: ... Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device...

Page 39: ...n you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi F...

Page 40: ...rt the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow ...

Page 41: ...d sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Backing up data 1 On your previous device sign in to your Samsung account 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back ...

Page 42: ... Cloud and accounts Samsung Cloud 2 Tap Settings Sync settings 3 Tap the switches next to the items you want to sync with Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and ...

Page 43: ...p it with anything sharp or apply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers or the S Pe...

Page 44: ...Basics 44 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 45: ...Basics 45 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 46: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 47: ...ton Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app BACKGROUND COLOUR Change the navigation bar s background colour Hard press Home button Set the device to return to the Home screen when you hard press the Home button You can also adjust the amount of pressure needed to use the Home button when hard pressing it Unlock with Home button S...

Page 48: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customised content ...

Page 49: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 50: ...area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more app...

Page 51: ...p and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide in...

Page 52: ...f the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDP...

Page 53: ...level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 54: ... Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris recognition for more information Fingerprints Registe...

Page 55: ...s not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognise content using BixbyVision and search for relevant information This option is not supported when you capture a screenshot using the Screen write feature Scrol...

Page 56: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM card feature prefe...

Page 57: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 58: ... some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Enter a space View more keyboard functions Additional keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you...

Page 59: ...depending on the region or service provider Enter text by voice Change the keyboard settings Create a live message Instead of a text message record your actions while handwriting or drawing a message and save it as an animated file Refer to Live message for more information Switch to handwriting mode View information about editing handwriting Switch to the standard keyboard You can quickly switch ...

Page 60: ...ures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to th...

Page 61: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 62: ...on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by ...

Page 63: ...and panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Create note Smart select View all notes Screen write Air command icon BixbyVision Translate Air command settings Live message Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command ...

Page 64: ...write for more information Live message Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live message for more information Translate Hover the S Pen over a word to translate it Refer toTranslate for more information BixbyVision Use the BixbyVision features to search for similar ...

Page 65: ...he screen launch the Settings app tap Advanced features S Pen and then tap the Floating icon switch to activate it Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel and tap Create note Alternatively double tap the screen while pressing and holding the S Pen button The note screen will appear as a pop up window 2 Create a note us...

Page 66: ...tent you want to select Tap Auto select to automatically reshape the selected area If text is included in the selected area tap Extract text to recognise and extract text from the selected area To pin the selected area at the top of the screen tap Pin to screen 3 Select an option to use with the selected area BixbyVision Recognise content using BixbyVision and search for relevant information Draw ...

Page 67: ... resize Select a quality Adjust the position 4 Tap RECORD to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap STOP to stop capturing 6 Select an option to use with the selected area Draw Write or draw on t...

Page 68: ...t you want to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap SCROLL CAPTURE repeatedly until screen capture is complete and then tap DONE 3 Write a memo on the screenshot Pen mode Eraser mode U...

Page 69: ... unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file 1 When you want to send an animated message while composing a message open the Air command panel and tap Live message Alternatively tap on the Samsung keyboard The live message window will appear 2 Customise pen settings and background image Change the writing effect Change the p...

Page 70: ... are finished tap DONE and send the message The live message will be saved in Gallery as an animated GIF file and it will be attached to the current message You can also share live messages using other sharing methods Select a live message in Gallery and tap On other screens rather than the message composition screen open the Air command tap Live message create a live message and then tap DONE SHA...

Page 71: ...open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear above the original text To listen to the pronunciation of the original text tap The icon may not ap...

Page 72: ...ation detect and translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognised the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyV...

Page 73: ...over the S Pen over an area of the screen to enlarge it Open the Air command panel tap Magnify and hover the S Pen over the area you want to enlarge Close the magnifier Change the magnification ratio Change the size of the magnifier ...

Page 74: ...en tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again To close the minimised app tap and hold the thumbnail and drag it to Remove at the top of the screen ...

Page 75: ...ur images provided by PENUP Using the various colours add your own colours to images Open the Air command panel tap Colouring select an image and then start colouring the image When you are finished save the image to Gallery or post it to PENUP ...

Page 76: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 77: ...reen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or tap the screen with the S Pen while pressing and holding the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap PINTO ALWAYS ON DISPLAY The pinned memo will not be saved yet To save the memo tap SAVE IN NOTES or reinsert the S Pen into t...

Page 78: ...he edited memo on the Always On Display again the original memo will be saved to Samsung Notes COLLECTIONS Screen off memo To minimise the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimised Minimise the memo Pinne...

Page 79: ...r usage patterns and your routine BixbyVoice You can use voice commands to request what you want with BixbyVoice BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can create reminders to schedule to do items or to view content later To use the Bixby feature your device must be connected to aWi Fi or mobile network To u...

Page 80: ...immediately While pressing and holding the Bixby key say what you want to BixbyVoice and then release your finger from the key BixbyVoice will perform what you request BixbyVoice Bixby Home Upcoming reminder BixbyVoice icon Press and hold the Bixby key Press the Bixby key Available Bixby services may differ depending on the region or service provider ...

Page 81: ... Bixby key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Select the language to communicate with BixbyVoice and tap CONFIRM 4 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 5 Tap DONE to finish registering your Samsung account 6 Read and agree to the terms and conditions and tap NEXT 7 Follow the o...

Page 82: ...ine Opening Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Change the Bixby key setting Recommended content 3 To close Bixby Home press the Bixby key again Alternatively swipe to the left on the screen ...

Page 83: ...the Bixby cards For example on the way to the office in the morning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can set alarms check your daily activity and view your friends feeds Bixby cards The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen ...

Page 84: ...heck today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to s...

Page 85: ...the more precisely it will understand you To use BixbyVoice your device must be connected to aWi Fi or mobile network To use BixbyVoice you must register and sign in to your Samsung account Launching BixbyVoice Launching BixbyVoice with the Bixby key When you press and hold the Bixby key BixbyVoice will launch and start listening While pressing and holding the Bixby key say what you want to BixbyV...

Page 86: ...byVoice settings View your history of conversations My Bixby Launching BixbyVoice using your voice When you set voice wake up you can say Hi Bixby at any time to start a conversation Register your voice to use voice wake up 1 Press and hold the Bixby key tap FULL SCREEN Voice wake up and then tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now you ca...

Page 87: ...quested For example if you say Send okay to Jenny then your message and the contact saved as Jenny will be automatically entered in the Messages app Send okay to Jenny Corresponding function launched Status Processing Status Listening If BixbyVoice is on standby it cannot listen to your voice Tap the standby status icon and say your request again when the icon changes to the listening status icon ...

Page 88: ...talk to BixbyVoice tap this icon and say your request when the icon changes to the listening status icon Getting follow up questions BixbyVoice will ask follow up questions when they are needed to understand your request If you just say Send text then BixbyVoice will ask who you want to send a text to Say the name of the recipient If BixbyVoice is on standby tap and say the name of the recipient C...

Page 89: ... SCREEN Voice apps and services You can view the suggested commands of how to use each app To use an app say the suggested command to BixbyVoice Deactivating BixbyVoice You can deactivate BixbyVoice from launching even when you press and hold the Bixby key or say Hi Bixby Press and hold the Bixby key tap FULL SCREEN and then tap the BixbyVoice switch to deactivate it ...

Page 90: ...yVoice Say your request including the app or feature name to help BixbyVoice execute your request more accurately 1 Press and hold the Bixby key say Call mom to BixbyVoice and then release your finger from the Bixby key 2 Bixby will now make a call to the contact saved as mom and you can begin your conversation ...

Page 91: ... finger from the Bixby key The weather information will appear on the BixbyVoice screen Tap the weather information for details Browsing the Internet You can quickly search for information on the Internet For example press and hold the Bixby key say Search for nearby libraries on the Internet to BixbyVoice and then release your finger from the Bixby key The Internet app will show the results Check...

Page 92: ...ng recommended quick commands On the Bixby Home screen tap My Bixby Quick commands Swipe to the left or right on a recommended quick command and tap on the command you want Adding your own quick commands 1 On the Bixby Home screen tap My Bixby Quick commands 2 Tap ADD Add quick command Add your own quick commands 3 Tap say a quick command to add and then tap SAVE 4 Tap Add Bixby command and select...

Page 93: ...edit such as time or a name you can edit them by tapping To add additional commands tap Add another command 6 Tap SAVE Launching commands using quick commands Press and hold the Bixby key say a quick command and then release your finger from the Bixby key The commands you set to the quick command will launch ...

Page 94: ...ixby key and say Write down followed by what you want to enter Your spoken words will be converted to on screen text You can also set BixbyVoice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature press and hold the Bixby key tap FULL SCREEN and then tap the Dictation on keyboard switch to activate it Sending feedback to BixbyVoice T...

Page 95: ...playing switch to activate it Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch BixbyVoice and say your request to the microphone This feature may not be available or its method of use may...

Page 96: ...te text Search for similar images Search for nearby places Search for wine information Read QR codes To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get ...

Page 97: ... select an image and tap In the Internet app tap and hold an image and tap BixbyVision Open the Air command panel and tap BixbyVision Open the Air command panel tap Smart select select an area and then tap Bixby Vision Capture a screen and select BixbyVision on the toolbar Camera Gallery Internet Smart select Air command Screen capture toolbar ...

Page 98: ... For example if you want to search for the product s information online use the BixbyVision features The device will search for and show you the results 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the object within the frame in the camera s viewfinder to recognise it When the object is recognised the available search icons will appear 3 Tap You can view t...

Page 99: ... 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep business cards or text within the frame in the camera s viewfinder to recognise it When text is recognised the available search icons will appear 3 Tap Save in Contacts Save the information extracted from the business card as a contact Extract Detect text and share it with others You can edit the text before sh...

Page 100: ...lar to the recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Point the camera towards the desired image or object and activate BixbyVision 2 Ke...

Page 101: ...t and activate BixbyVision 2 Keep the object or place within the frame in the camera s viewfinder to recognise it When the area is recognised the available search icons will appear 3 Tap The device will show information of nearby places Finding nearby places in Live view You can view nearby places through the camera 1 Launch the Camera app and tap BIXBYVISION 2 Tap When you move your device nearby...

Page 102: ...he camera s viewfinder to recognise it When the wine label is recognised the available search icons will appear 3 Tap The information about the wine label will appear Reading QR codes Recognise QR codes and view a variety of information such as websites photos videos maps and business cards 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the QR code within th...

Page 103: ...obile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will app...

Page 104: ...e a reminder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Date and time and set the time to 9 AM When y...

Page 105: ...ger from the Bixby key For example say Remind me to take my medicine at 9 AM BixbyVoice will save what you said as a reminder Creating reminders while browsing the Internet While browsing the Internet you can create reminders to view the content later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or locatio...

Page 106: ...s select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 107: ...RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customising Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsung account information HOM...

Page 108: ...e conversational style Voice wake up Set BixbyVoice to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Unlock with voice password Set the device to unlock by saying your voice password to BixbyVoice Your device can be unlocked by someone else who says the correct password Voice password is less secure than Pattern PIN or Password Enhanced voice...

Page 109: ...rience BixbyVoice in more apps Auto update 3rd party app plugin Set the device to automatically update plugins Bixby uses to control third party apps GENERAL Bixby key Set whether to open Bixby Home when you press the Bixby key Auto update Bixby Set the device to update Bixby software automatically when connected to a mobile network You can incur additional charges when using this feature Notifica...

Page 110: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to an existing contact ...

Page 111: ... then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call ...

Page 112: ...ge and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manu...

Page 113: ...headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so ...

Page 114: ...en tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 115: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 116: ...with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following searc...

Page 117: ...us message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap t...

Page 118: ...me Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE ...

Page 119: ... sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send the message ...

Page 120: ...Settings Block messages Block numbers 2 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone number Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a messa...

Page 121: ...ddress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sa...

Page 122: ...ode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer...

Page 123: ...unt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the scree...

Page 124: ...ect Moreover the Dual capture feature allows you to take a close up photo zoomed in on the subject and a wide angle photo with a broader background all in one shot Take photos and record videos using enhanced camera features Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos o...

Page 125: ...camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply various filters or...

Page 126: ...r camera button on the preview screen Drag to the location you want on the screen This feature is available only in Auto and Selfie modes To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To us...

Page 127: ...ms The maximum recording time may reduce when you record video at high resolution Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Use the 2x optical zoom to get clear photos even when you zoom in on a far away subject On the preview screen tap Zooming fe...

Page 128: ... HDR High Dynamic Range Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas On the preview screen tap HDR rich tone and select an option Without effect With effect ...

Page 129: ...rame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto and Pro modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you ...

Page 130: ...th a broader background all in one shot Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject This feature is available only in Auto mode Use this feature in a place that has sufficient light 1 On the preview screen tap LIVE FOCUS 2 Drag the background blur adjustment bar to the left or right...

Page 131: ...rn to the background The subject or background is plain Editing the background blur level of Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature in Gallery 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR 2 Drag the background blur adjustment bar to the left or right to adjust the blur level and then tap to sav...

Page 132: ...photo with a broader background You can view the background scenery which was hidden on the preview screen This feature is available only when you use the Live focus feature A close up photo A wide angle photo 1 On the preview screen tap LIVE FOCUS 2 Make sure the Dual capture feature is activated Dual capture feature activated 3 Tap to take a photo ...

Page 133: ...d photos Select a photo taken with the Dual capture feature To view the wide angle photo with a broader background tap WIDE ANGLE To view the close up photo zoomed in on the subject tap CLOSE UP View the wide angle photo View the close up photo ...

Page 134: ...ements You can also record a lovely and funny sticker that keeps moving in a video 1 On the preview screen tap STICKERS 2 Tap or and select a sticker 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 135: ...various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo or tap to record a video Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO s...

Page 136: ...ge the exposure value The exposure value will change and be displayed based on the shutter speed setting Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is o...

Page 137: ...e or swipe on the screen to rotate the captured motion panorama To save the motion panorama as a video file tap SAVEVIDEO Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap Slow motion 2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview screen tap the ...

Page 138: ...adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will ...

Page 139: ...the shooting modes list tap Virtual shot 2 Place a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Dr...

Page 140: ...hooting modes list tap Selfie 3 Face the front camera lens 4 When the device detects your face tap the heart rate sensor on the back of the device to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting met...

Page 141: ...to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appear slightly dist...

Page 142: ... front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits ...

Page 143: ...tap the preview thumbnail 3 Tap MOTIONWIDE ANGLE SELFIE The captured wide self portrait will be played 4 Tilt the device or swipe on the screen to rotate the captured wide self portrait To save the wide self portrait as a video file tap SAVEVIDEO Selective focus mode Use the out of focus effect to make specific objects stand out in a photo by focusing on a subject 1 On the preview screen swipe upw...

Page 144: ...t that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain still while taking a photo The quality of photos taken by the device can be affected in the following conditions The device or the ...

Page 145: ...ate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas Centre focuses on the centre within the frame Create motion panorama photos that can be...

Page 146: ...re memory Tracking AF Set the device to track and automatically focus on a selected subject When you select a subject on the preview screen the device will focus on the subject even if the subject is moving or you change the camera s position When this feature is activated you cannot use theVideo stabilisation feature Tracking a subject may fail in the following conditions The subject is too big o...

Page 147: ...lip for a few seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap PLAY MOTION PHOTO To capture a still image from the video clip tap the screen to stop playback and tap CAPTURE This feature is available only in Auto and Selfie modes Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting ...

Page 148: ... with voice commands You can say Smile Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact...

Page 149: ...others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images Editing the background blur level of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature Launch the Gallery app select a photo taken with the Live focus feature tap ADJUST...

Page 150: ...h as location documents type and more To search for images by entering keywords tap the search field Viewing videos 1 Launch the Gallery app and tap PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the ne...

Page 151: ...e it This feature is only available in some apps Using this feature will increase battery consumption Viewing albums You can view your images and videos sorted by folders or albums The animations or collages you have created will also be sorted in your folders on the albums list Launch the Gallery app tap ALBUMS and then select an album Viewing stories When you capture or save images and videos th...

Page 152: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 153: ...ys On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification ...

Page 154: ...troller 4 Tap the icons to control the playback Pinning a screen off memo on the Always On Display You can create a memo without turning on the screen and pin the memo on the Always On Display Refer to Screen off memo for more information Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen and security Always On Display Set schedule and set the start and...

Page 155: ...Using the Edge panels Drag the Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panels Apps edge People edge ...

Page 156: ...itional panels tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Sw...

Page 157: ...it to another location You can also edit the Apps edge panel by tapping and then tapping EDIT under the Apps edge Adding app pairs Add two frequently used apps such as a video player and a messenger app to the Apps edge panel to launch them together in the split screen view with a single tap For more information about the split screen view refer to Split screen view 1 Drag the Edge panel handle to...

Page 158: ... People edge panel and set them as your priority contacts Tap and select a contact from your favourites list or tap SELECT CONTACTS select contacts and then tap DONE Only contacts saved in Contacts can be added to the People edge panel Editing the People edge panel To delete a contact tap and hold a contact icon and drag it to Remove at the top of the screen To change the order of contacts tap and...

Page 159: ...hen you receive notifications such as new messages The edges of the screen will also light up when you receive a call while the device s screen is facing downwards Managing notifications to display as the edge lighting 1 Launch the Settings app tap Display Edge screen Edge lighting 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting Some notif...

Page 160: ... To adjust the thickness and transparency of the edge lighting drag the Width and Transparency adjustment bar to the left or right Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your finger on the heart rate sensor on the back of the device for two seconds to reject calls To edit the default rejection message launch the ...

Page 161: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 162: ...pp will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app If you add app pairs to the Apps edge panel you can launch two apps in the split screen view with a single tap For more information about adding app pairs refer to Adding app pairs ...

Page 163: ...p up view Close the app Use the snap window feature Add this app pair to the Home screen Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 164: ... Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window 1 Tap the Recents button to open the list of recently used a...

Page 165: ...select another app to launch Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new l...

Page 166: ... samsungpay Alternatively launch the Samsung Pay app and tap How to use To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availa...

Page 167: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 168: ...tures 168 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 169: ...the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you c...

Page 170: ...latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung account for more information ...

Page 171: ... Notes app and tap ALL 2 Select an input method from the toolbar at the top of the screen and compose a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording ...

Page 172: ...w with the S Pen Pen mode Redo Easy writing pad Eraser mode Selection mode Undo Changing the pen settings When writing or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker ...

Page 173: ...ust the size of the eraser by dragging the size adjustment bar ERASE ALL Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Using the easy writing pad Use the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of the ...

Page 174: ...ransforming 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears ...

Page 175: ...paste or copy the text to a note tap PASTETO NOTE or COPY More Move to front Send the input to the front More Move to back Send the input to the back Painting with brushes On the note composer screen tap Brush to paint with various brushes When you are finished tap DONE to insert your painting into the note You can post your painting to PENUP to share it with others Select a new colour using the c...

Page 176: ...ome screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app tap ALL or COLLECTIONS and then select a category 2 Select a note and tap Pin to home screen The note will be added to the Home screen On the Home screen tap and hold a note to move or resize it To replace the note with another one tap CHANGE NOTE Saving a note as a reminder You can save ...

Page 177: ...te To delete multiple notes tick more notes to delete 3 Tap PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 178: ...k to post and then tap DONE To post new artwork tap Drawing draw artwork and then tap DONE 3 Enter a title description and hashtag Add your artwork to post Add hashtags Share your artwork with your other SNS accounts Enter a description Select where to post the artwork Select a category Enter a title 4 Tap POST Posting artwork from other apps To post your artwork from Gallery or other drawing apps...

Page 179: ...t as a favourite You can also download artwork or set one as your wallpaper View the users who like the artwork Set the artwork as a favourite Post to my feed View comments and add a comment To download artwork tap Save artwork Downloaded artwork will be saved in Gallery You can only download artwork permitted by owners ...

Page 180: ...Apps and features 180 Colouring images With the advanced S Pen and various colours add your own colours to images Tap COLOURING select an image and then tap START COLOURING Start colouring ...

Page 181: ...ble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 182: ...unts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app...

Page 183: ...nd manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your daily fitness goals and view your progres...

Page 184: ...R Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 185: ...r or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate measurements may vary depending on the measurement method...

Page 186: ...atures 186 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 187: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 188: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 189: ...outh and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open ...

Page 190: ... many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in...

Page 191: ...nd hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration ta...

Page 192: ...STORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Search for games View your gameplay information Downl...

Page 193: ...and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or high performance mode is not used Save power This decrease...

Page 194: ... Access the GameTools settings Play games in full screen Access the Game Launcher screen Lock the Hard press Home button feature Hide the buttons on the navigation bar Lock the Edge screen Lock the touchscreen while the game is being played Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds an...

Page 195: ...e notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 Launch the Settings app and tap Advanced features Dual Messenger 2 Tap the switch of the app you want...

Page 196: ... products on your smartphone and view their status or control them from your smartphone s screen You can group devices by location and set multiple devices to operate automatically at preset times Your smartphone and other devices must be connected to aWi Fi or mobile network The devices you can connect using Samsung Connect may vary depending on the region or service provider To see the list of c...

Page 197: ...on methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the Samsung Connect app 2 Follow the pop up window s instructions to turn on theWi Fi and Bluetooth auto on feature When you launch the Samsung Connect app theWi Fi and Bluetooth features will be automatically activated 3 On the dashboard tap Add device The device will automati...

Page 198: ...ions to register devices Viewing and controlling registered devices You can view and control your registered devices For example you can check whether your TV is on or what is in your fridge 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap Devices The list of registered devices will appear 3 View the status of devices on the list To control the devices select a device The device ...

Page 199: ...me with a single tap of a button or with a voice command Select a location tap Add scene and set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Open the Samsung fol...

Page 200: ...eature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or Blu...

Page 201: ...r smartphone s features on a large screen conveniently by connecting an external display keyboard and mouse For more information about using the DeX Station refer to the DeX Station s user manual All accessories including the DeX Station are sold separately Besides DeX Station new accessories which support Samsung DeX may be added Refer to the Samsung DeX website www samsungdex com for more inform...

Page 202: ...to the DeX Station s charger port USBType C 2 Connect one end of the HDMI cable to the DeX Station s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port 3 To use a wired network connect the wired LAN to the wired LAN port You can use your smartphone s wireless data or aWi Fi network if you do not connect to the wired LAN ...

Page 203: ... Be careful not to hurt your fingers when changing the angle of the smartphone support 5 Connect your smartphone s multipurpose jack to the smartphone connector on the DeX Station If you connect your smartphone with a case attached it may not correctly connect to the DeX Station or run Samsung DeX properly depending on your device s case ...

Page 204: ...X Your smartphone s screen will turn off and appear on the connectedTV or monitor in Samsung DeX mode SWITCHTO SCREEN MIRRORING The same screen as your smartphone will appear on the connectedTV or monitor Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections Refer to Changing screen mode for more information ...

Page 205: ... a keyboard and mouse to the DeX Station s USB ports When you connect a keyboard the virtual keyboard will not appear when you select the text input field You can also use a wireless keyboard mouse or Bluetooth keyboard mouse Refer to the respective device s manual for more information ...

Page 206: ... DeX running apps may be closed Some apps or features may not be available when using Samsung DeX To adjust the screen settings use the connectedTV or monitor s display settings Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimised for Samsung DeX tap Apps for Samsung DeX Taskbar View th...

Page 207: ...kerphone remove your smartphone from the DeX Station Changing screen mode Switching to screen mirroring mode On the connectedTV or monitor launch the Settings app and tap Connections More connection settings HDMI mode Screen mirroring Alternatively on the status bar tap next to Samsung DeX above Using Samsung DeX and select SWITCH TO SCREEN MIRRORING Switching to Samsung DeX mode On your smartphon...

Page 208: ... content on the connected screen HDMI cables and adaptors USBType C to HDMI are sold separately Use only a Samsung approved HDMI adaptor USBType C to HDMI Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty 1 Connect an HDMI adaptor USBType C to HDMI to your smartphone 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV ...

Page 209: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 210: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 211: ...data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise ...

Page 212: ... device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings...

Page 213: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 214: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 215: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 216: ...s visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and then t...

Page 217: ...ces in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select ap...

Page 218: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 219: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 220: ...i USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tet...

Page 221: ...dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set t...

Page 222: ...files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device ...

Page 223: ...icle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the...

Page 224: ...evices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device m...

Page 225: ...e to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Vibration feedback Set the device to vibrate when you tap the buttons ...

Page 226: ...lar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Screen ...

Page 227: ... for more information Screen timeout Set the length of time the device waits before turning off the display s backlight Block accidental touches Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for more information Blue light filter R...

Page 228: ...nce If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This optimises the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value AMOLED cinema This is suitable for watching vi...

Page 229: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options ...

Page 230: ... when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to select albums for displaying images...

Page 231: ...that control them On the Settings screen tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors S Pen Change the settings for using the S Pen Refer to S Pen features for more information about Air command Air view and Screen off memo Smart stay Set the device to prevent the display from turning off while you are looking at i...

Page 232: ...immediately Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details S...

Page 233: ...ons panel to allow you to share content directly Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colours This feature may not be available in some apps Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of y...

Page 234: ...ut Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network...

Page 235: ...us of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section ...

Page 236: ...y vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Face Recognition Set the device to unlock the screen by recognising your face Refer to Face ...

Page 237: ...location of your device Security update View the version of your device s security system and check for updates Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to rec...

Page 238: ...n screen instructions to complete the setting Face recognition You can set the device to unlock the screen by recognising your face Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks...

Page 239: ...rds you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock screen appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Unlocking the screen with face recognition You can unlock t...

Page 240: ...r irises you can set the device to use your irises for the following features Samsung Pass Samsung account verification and web sign in Samsung Pay Screen lock Secure Folder This feature may not be available depending on the region or service provider If you use your iris as a screen lock method your irises cannot be used to unlock the screen when turning on the device To use the device you must u...

Page 241: ... it Do not use iris recognition with infants Doing so may damage their eyesight Anyone who experiences dizziness seizures loss of awareness blackouts or other symptoms linked to an epileptic condition or a family history of such symptoms or conditions should see a doctor before using iris recognition The iris scanner is not intended for use as a medical device biometric data collected and stored l...

Page 242: ...mera the lighting is very different from when you recorded your irises e g too bright room the phone is tilted too much or is moving Hold your device about 25 35 cm away from your face with the screen facing towards you 25 35 cm Registering irises The device can save the iris data of one person only You cannot register more than one set of irises 1 On the Settings screen tap Lock screen and securi...

Page 243: ...u and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera will scan your irises 6 When an iris lock screen appears tap TURN ON to use your irises to unlock the screen When you swipe in any direction on the locked screen the iris recognition screen will appear Look at the screen to scan your irises ...

Page 244: ...verify your identity or sign in to websites Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung Pay may not be available depending on the region or service provider Unlocking the screen with irises You can unlock the screen with your irises instead of usi...

Page 245: ... in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Iris unlock when screen turns on switch to activate it ...

Page 246: ...ingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not t...

Page 247: ... area and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance regist...

Page 248: ...t is registered When you are finished registering your fingerprints tap DONE When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to de...

Page 249: ...Samsung Pay for more information Samsung Pay may not be available depending on the region or service provider Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock s...

Page 250: ...ature is only available for websites that you access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Lock screen and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your Samsung account ID and password and tap SIGN IN 4 Tap DON...

Page 251: ...website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tick Sign in using biometrics via Samsung Pass and tap REMEMBER You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps ...

Page 252: ... screen and security Samsung Pass and then select the site or app tab If there are no websites or apps that support Samsung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can...

Page 253: ...d to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alternatively launch the Set...

Page 254: ...your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are a...

Page 255: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 256: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 257: ...he Settings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data R...

Page 258: ... more information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup accoun...

Page 259: ...ing device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnost...

Page 260: ...nd move it to the top of the list Then tap APPLY If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to bl...

Page 261: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 262: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 263: ...rds or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Star...

Page 264: ...e text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swip...

Page 265: ...s used whenVoice Assistant is activated such as languages speed and more Pitch changes Set the device to read aloud text with an altered pitch while using a keyboard Read keyboard input aloud Set the device to read aloud the item under your finger while using a keyboard Speak while screen off Set the device to read aloud notifications when the screen is turned off Mute with proximity sensor Set th...

Page 266: ...t a colour of the square cursor that appears when you tap items Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage custom labels Manage the labels you added Keyboard shortcuts Set key shortcuts to use when using an external keyboard Status bar information Select items to read aloud when you tap the screen three times with two fingers ...

Page 267: ...en tap anywhere on the screen twice quickly Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on the pop up window until you hear the character you want and release it Vision Adding voice recordings to voice labels You can us...

Page 268: ... Font and screen zoom Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background Launch the Settings app tap Accessibility Vision and then tap the High contrast fonts switch to activate it Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the te...

Page 269: ...pp and tap Accessibility Vision Magnification Triple tap screen to magnify Zoom in by tapping the screen three times To return to the normal view tap the screen three times again Tap button to magnify Zoom in by tapping on the navigation bar and then tapping where you want to magnify the screen To return to the normal view tap To explore the screen drag two or more fingers across the magnified scr...

Page 270: ...n and then tap the Negative colours switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recognisable colours Launch the Settings app tap Accessibility Vision Colour adjustment and then tap the switch to activate it Select an option To adjust the intensity of colour drag the ...

Page 271: ... then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will be saved as a log Se...

Page 272: ...ring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using an earphone 1 Connect an earphone to the device and wear it 2 Launch the Settings app and tap Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is ...

Page 273: ...sistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon appears at the bottom right...

Page 274: ...ive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this fea...

Page 275: ...ey and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and keyboard in interaction control mode To deacti...

Page 276: ...ge of the text to speech feature Speech rate Adjust the speed for the text to speech feature Pitch Adjust the pitch of the text to speech feature PLAY Play a short demonstration of your speech settings RESET Reset the speech speed and pitch Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Direction lock and then tap the switch to acti...

Page 277: ...trol Notification reminder Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it To set an interval between alerts tap Reminder interval To set apps to alert y...

Page 278: ...port to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings Launch the Settings app and tap Accessibility Accessibility settings backup Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessi...

Page 279: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 280: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 281: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 282: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 283: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 284: ... or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swipin...

Page 285: ...ises from the locked screen Ensure that nothing obstructing the iris recognition camera and LED and try again If light conditions are very different from when you registered your irises the device may not recognise your irises Move to another location and try again Ensure that the device is not moving or tilted too much Removing the battery To remove the battery contact an authorised service centr...

Page 286: ...gistered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT...

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Samsung SM-N950FZKDXSP, User Manual

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