Samsung SM-M317F/DS User Manual Download Page 104

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Apps and features

104

Pop-up view

Tap the Recents button to open the list of recently used apps.

Swipe to the left or right, tap an app’s icon, and then tap

Open in pop-up view

The app screen will appear in the pop-up view.

Minimise the

window.

Close the app.

Maximise the

window.

Adjust the

transparency

level.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Summary of Contents for SM-M317F/DS

Page 1: ...www samsung com USER MANUAL English 08 2020 Rev 1 0 SM M317F DS SM M317F DSN ...

Page 2: ...itch 27 Understanding the screen 40 Notification panel 42 Entering text Apps and features 44 Installing or uninstalling apps 46 BixbyVision 49 Phone 54 Contacts 58 Messages 61 Internet 63 Camera 83 Gallery 90 AR Zone 101 Always On Display 102 Multi window 105 Samsung Members 105 Samsung Galaxy 105 Samsung Notes 106 Calendar 107 Reminder 109 Radio 110 Voice Recorder 111 My Files 111 Clock 113 Calcu...

Page 3: ...Removing the battery Settings 122 Introduction 122 Connections 123 Wi Fi 125 Bluetooth 127 NFC and payment NFC enabled models 129 Data saver 129 Mobile data only apps 130 SIM card manager 130 Mobile Hotspot andTethering 132 More connection settings 133 Sounds and vibration 134 Dolby Atmos surround sound 134 Separate app sound 135 Notifications 135 App icon badges 136 Display 137 Dark mode settings...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to recei...

Page 6: ...with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods...

Page 7: ...with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the ...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...Fingerprint recognition sensor Touchscreen Volume key Light sensor Multipurpose jack USB Type C SIM card Memory card tray Flash Rear camera Quadruple NFC antenna NFC enabled models Speaker Microphone Earphone jack Main antenna Microphone GPS antenna Main antenna ...

Page 11: ...es may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna...

Page 12: ...rn it on Press to turn on or lock the screen Place your finger on the Side key to register your fingerprints Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...ious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain ...

Page 14: ...ns When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing...

Page 15: ...e Centre Fast charging The device has a built in fast charging feature You can charge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery If the fast charging feature is not activated launch the Settings app tap Device care Battery Charging and then tap the F...

Page 16: ...s for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some services that require a network connection may not be available d...

Page 17: ...tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Using dual SIM or USIM cards If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select a SIM or ...

Page 18: ...site Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will ...

Page 19: ...y be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing upwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray ...

Page 20: ...device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device For...

Page 21: ...you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel and tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and th...

Page 22: ...ively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instruc...

Page 23: ...evices TVs and the Samsung website To check the list of services that can be used with your Samsung account launch the Settings app and tap Accounts and backup Accounts Samsung account Apps and services Alternatively visit account samsung com Creating a Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Accounts and backup Accounts Add acco...

Page 24: ...low the on screen instructions to complete signing in to your Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the...

Page 25: ...erring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On the prev...

Page 26: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 27: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 28: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 29: ...s are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 30: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 31: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 32: ...ps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 33: ... Enter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Display the screen in landscape mode On the Home screen tap and hold an empty area tap Home screen settings and then tap the Rotate to landscape mode switch to activate it Rotate the device until it is horizontal to view the screen in landscape mode ...

Page 34: ...olders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving a...

Page 35: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 36: ...re most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connect...

Page 37: ...r level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 38: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 39: ...screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically sc...

Page 40: ... notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Control media on your device and connected nearby devices Clear all notifications Launch Settings Access the power options Control connected nearby devices Access the not...

Page 41: ...button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the pla...

Page 42: ...er uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to ...

Page 43: ...the region or service provider Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Search for content and enter it Translate text and enter it Open the text editing panel Change the keyboard mode or size Change the keyboard size C...

Page 44: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 45: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 46: ... Translate or extract text Search including similar images Shopping Scan QR code To use this feature the device must be connected to aWi Fi or mobile network The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution Samsung is not respons...

Page 47: ...select 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Tap and keep the text within the screen to recognise it The translated text will appear on the screen To extract text tap If you tap you can use additional features with the extracted text such as sharing or saving it To change the source or target language tap the language settings panel at the bottom o...

Page 48: ...online use the BixbyVision features and the device will search for it and show you the results 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Select and keep the object within the screen to recognise it 3 Select a search result The information about the product will appear Reading QR codes Recognise QR codes and view a variety of information such as website...

Page 49: ... calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Search for a contact Add the number to the contacts list ...

Page 50: ... dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making call...

Page 51: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 52: ... speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call The available options may vary depending on the region or service provider Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypa...

Page 53: ...ct or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add note enter a tag and then tap Add When a call comes from that...

Page 54: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 55: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 56: ...sharing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to...

Page 57: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 58: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Attach files Recipient Send the message Enter stickers 3 Tap to send the message ...

Page 59: ...age them easily 1 Launch the Messages app and tap Conversations 2 Tap New category Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it 3 Enter a category name and tap Done 4 Select conversations to add to the category and tap Done Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch...

Page 60: ...der You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delet...

Page 61: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options View your bookmarks Refresh the current webpage Open the browser s tab manager ...

Page 62: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 63: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 64: ... photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly...

Page 65: ...the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Activate or deactivate the motion photo feature If you activate the feature a video clip will also be taken from a few seconds before tapping the camera button Stabilise a video Activate or deactivate the night hyperlapse feature Select a frame rate Select an aspect ratio for vi...

Page 66: ...ed centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Changing shooting modes To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Select a shooting...

Page 67: ...a lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide lens correction switch to activate it Wide angle The wide angle camera lets you take basic photos or record normal videos...

Page 68: ...omatically recognises the subject and optimises the colour and any effects On the shooting modes list tap PHOTO and tap to take a photo Taking high resolution photos Take high resolution photos You can crop the high resolution photos by enlarging the area you want and saving it as a high resolution file 1 On the shooting modes list tap PHOTO 2 In the shooting options tap 3 Tap to take a photo ...

Page 69: ...e additional features tap on the preview screen tap Scene optimiser and then tap the switches next to the features you want If you do not want to use this feature tap the scene optimiser button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject On the preview screen tap and tap the Shot suggestions sw...

Page 70: ...des list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a ...

Page 71: ...event the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the ...

Page 72: ...riety of results with just one shot Your device automatically captures the best shot and videos and creates photos with optimised filters or videos with certain sections repeated 1 On the shooting modes list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail A variety of optimised results for the scene will appear To view other ...

Page 73: ...d A slow shutter speed allows more light in so the photo becomes brighter This is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for capturing photos of fast moving subjects Adjust the colour tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode tap MANUAL Select an appro...

Page 74: ... and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empt...

Page 75: ... over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo Night mode Take a photo in low light conditions without using the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 ...

Page 76: ... clearly Blur Big circle Zoom Colour point Spin Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain ...

Page 77: ...ffect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right When the background lighting appears in blurred points the Artistic icon will appear on t...

Page 78: ...r depending on the model Use this feature in a place that has sufficient light When recording a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur 1 On the shooting modes list tap MORE ...

Page 79: ...e super slow motion section drag the section editing bar to the left or right Start bracket End bracket Super slow motion section Section editing bar Change the background music Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION 2 Tap to start recording 3 When you are fi...

Page 80: ...on section Start bracket Section editing bar End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap...

Page 81: ...wnwards on the camera button and hold it Save options Select how you want to save photos Videos Rear video size Select a resolution for videos you want to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will resu...

Page 82: ...ignal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Storage location Select the memory location for storage This feature will appear wh...

Page 83: ...our device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Videos View the videos saved in your device Favourites View your favourite photos and videos Recent View recent photos and videos Suggested View recommended content ...

Page 84: ...ategory such as types or locations To search for images by entering keywords tap the search field Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options BixbyVision Delete the image Share the image with others Add the image to favourites Modify the image ...

Page 85: ...g images by enlarging an area 1 Launch the Gallery app and tap Pictures 2 Select an image 3 Double tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 86: ...en Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To ...

Page 87: ...r a title for the album and tap Create Moving photos and videos to albums 1 Launch the Gallery app and tap Albums 2 Select an album and tap Add items 3 Tap Pictures or tap Albums and select an album with the images or videos you want 4 Tick files and tap Done 5 Tap Move The files will be deleted from the original folder and moved to the album To copy the files tap Copy Deleting albums 1 Launch the...

Page 88: ...ead their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Editing stories To add images or videos to a story select a story and tap Story album Add To remove images or videos from a story select a story tap Story album Edit tick im...

Page 89: ...te on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap the Recycle bin switch to activate it To view files in the recycle bin launch the Gallery app and tap Recycle bin ...

Page 90: ...o launch AR Zone Launch the AR Zone app Launch the Camera app and tap MORE AR ZONE Available features may vary depending on the region service provider or model AR Emoji Camera Create an emoji that looks just like you and take photos and record videos using your emojis or character emojis AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else ...

Page 91: ...Pic Capture photos or videos with various stickers Creating AR Emoji Create an emoji that looks just like you and take photos and record videos using your emojis or character emojis You can customise your emoji s features such as the face shape or hairstyle and decorate your emoji with various accessories You can also express yourself in fun ways using your emoji stickers during a conversation You...

Page 92: ...ate your emoji and tap Next 5 Tap All done Your emoji and its emoji stickers are now created Refer to AR Emoji Stickers for more information about emoji stickers You can use the AR Emoji Camera feature in both the front and rear cameras To switch between cameras swipe upwards or downwards on the preview screen Deleting an emoji Launch the AR Zone app and tap AR Emoji Camera Tap Manage emojis tick ...

Page 93: ... Emoji Camera Capturing photos or videos with your emojis Create fun photos or videos with your emoji using various shooting modes SCENE MASK 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select the emoji you want to use ...

Page 94: ...hold to record a video You can view and share the photos and videos that you have captured in Gallery Capturing photos or videos with character emojis Character emojis mimic your expressions 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select a character emoji you want to use 3 Tap to take a photo or tap and hold to record a video You can view and share the photos and videos that you have ca...

Page 95: ... social network Creating your own stickers 1 Launch the AR Zone app and tap AR Emoji Stickers 2 Tap Make custom stickers at the bottom of the screen 3 Edit stickers how you want Select the sticker s background Select an expression Select an action Add stickers Enter text Write or draw on stickers 4 Tap Save You can view the stickers you have created by tapping Custom ...

Page 96: ...ur emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon Deleting emoji stickers On the Samsung keyboard tap tap at the bottom of the keyboard and then tap Manage sticker sets Select the emoji stickers you want to delete and tap Delete ...

Page 97: ...i Studio You can also create clothes with custom patterns and colours for your emoji Available options may vary depending on the region or service provider Launch the AR Zone app and tap AR Emoji Studio AR Emoji Studio will appear Select an emoji to edit Edit the emoji What s new ...

Page 98: ... 2 Tap Design your own clothes 3 Select a clothing type and select an image or pattern to use If you tap Gallery you can design clothes using images saved in your device 4 Design your outfit and tap Save When a pop up window appears tap Try it on Then you can see your emoji in the outfit you designed ...

Page 99: ... Launch the AR Zone app and tap AR Doodle When the camera recognises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter t...

Page 100: ...s or videos with various stickers 1 Launch the AR Zone app and tap Deco Pic 2 Select a sticker you want to use 3 Tap to take a photo or tap and hold to record a video You can view and share the photos and videos that you have captured in Gallery ...

Page 101: ...ode you want The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If the screen is locked you must unlock it to view notifications Dea...

Page 102: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 103: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 104: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 105: ...to your Samsung account Refer to Samsung account for more information Samsung Galaxy Access the Samsung website and view various information related to products Launch the Samsung Galaxy app Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes...

Page 106: ...ering upcoming events or reminders in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Set the duration Add more details Change the event s colour 3 Tap Save to save the even...

Page 107: ...t To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications co...

Page 108: ...Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to resto...

Page 109: ...on you want from the stations list Scan and save available stations automatically Record audio from the FM radio Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station frequency manually Access additional options View the list of available stations Playing...

Page 110: ... voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 111: ...ration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If...

Page 112: ...elete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and then tap Start To open the keypa...

Page 113: ...ol You can convert various values such as area length or temperature into other units Display the scientific calculator Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily Open games with or without sound Downloaded apps Library panel Access additional op...

Page 114: ...ry panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible per...

Page 115: ...e Booster You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Full screen gestures On the Game Booster panel tap Block during game and tap the Full screen gestures switch to activate it Available options may vary depending on the game Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust...

Page 116: ...ing apps in pop up windows while playing games You can launch apps in pop up windows while playing a game Tap and select an app from the apps list To edit the apps list tap Sharing content Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and selec...

Page 117: ...orted devices To watch videos onTV use the SmartView feature 1 Launch the Gallery app and select an image 2 On the other device open the notification panel swipe downwards and then tap Quick Share to activate it 3 Tap and select a device to transfer the image to 4 Accept the file transfer request on the other device Setting who can find your device Set who is allowed to find and send content to yo...

Page 118: ...tent Shared album Create a shared album to share photos or videos with others and download your files whenever you want To use this feature you must sign in to your Samsung account When you play a high resolution video from a shared album the video connection may drop depending on the network speed Content that is larger than 1 GB cannot be shared to a shared album 1 Launch the Gallery app and sel...

Page 119: ...tap Connections Bluetooth tap the switch to activate it and then connect the smartphone to your Bluetooth car stereo If the smartphone and your Bluetooth car stereo are already connected proceed to the next step 2 Your smartphone Open the notification panel swipe downwards and then tap Music Share to activate it You can use additional features such as setting who to share your device with by launc...

Page 120: ...oals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each ...

Page 121: ...d on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Int...

Page 122: ...ith other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment NFC enabled models Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment NFC enabled models for mor...

Page 123: ... when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting ...

Page 124: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 125: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 126: ...the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2...

Page 127: ...s a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the d...

Page 128: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 129: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 130: ... you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur...

Page 131: ...vel of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device set Band to 2 4 GHz tap Configure Mobile Hotspot and then deselect Hide my device 4 On the connected device use the de...

Page 132: ...chool or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be ...

Page 133: ...e Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound Volume Adjust the device s volume level Vibration pattern Select a vibration pattern System sou...

Page 134: ...ou must connect an earphone Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibratio...

Page 135: ...her to show the remaining battery percentage on the status bar Do not disturb Set the device to mute all sounds except for allowed exceptions Recently sent View the apps that received recent notifications and change the notification settings To customise notification settings for more apps tap See all All and select an app from the apps list App icon badges You can set the device to display a numb...

Page 136: ...contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Refer to Font size and style for more information Screen zoom Change the screen zoom setting Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set th...

Page 137: ...e to the screen tap Dark mode settings tap the Turn on as scheduled switch to activate it and then select an option Sunset to sunrise Set the device to turn on dark mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off dark mode Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen...

Page 138: ...nge the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towa...

Page 139: ...tomatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To previe...

Page 140: ... AODs Select an image to display on the Always On Display Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more...

Page 141: ...tcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available ...

Page 142: ...ove them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Install unknown apps Set the device to allow the insta...

Page 143: ...or using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing g...

Page 144: ...ly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative look and add an alternate appearance Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face...

Page 145: ... switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed If you want to set your device to recognise your face only when your eyes are open tap the Require open eyes switch to activate it If you want to increase the recognition rate in a dark place tap the ...

Page 146: ... a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when r...

Page 147: ... recognition sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may no...

Page 148: ...your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint recognition sensor The recognition...

Page 149: ...activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View the list of features and apps that have permission to use them You can also edit the permission settings Send diagnostic data Set the device to automatically send the device s diagnost...

Page 150: ... Smart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the cont...

Page 151: ...switches next to the items you want to sync with You can check the saved data or change the settings by tapping Other synced data or Samsung Cloud Drive Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To ch...

Page 152: ...eatures Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Side key Select an app or feature to launch using the Side key Smart pop up view Select apps to view their notifications via pop up windows When using this feature...

Page 153: ...or more information Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Side key three times Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Lift to wa...

Page 154: ...pps and features Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an a...

Page 155: ...e deleted DigitalWellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to DigitalWellb...

Page 156: ...ry of your device You can also limit usage time or change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing Number of unlocks Set goals Number of notifications The time the screen was on ...

Page 157: ... to the app you want and set the time Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want While focus mode is on you can only use default apps and the apps you allowed exceptions for On the Settings screen tap DigitalWellbeing and parental controls Then tap the mode you want to activate under Focus mode and tap Start Activating wind...

Page 158: ...re Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating power...

Page 159: ...d You can set the device to charge the battery more quickly Tap Charging and tap the Fast charging switch to activate it Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power Tap Power mode and tap the Adaptive power saving switch to activate it Your device will activate power saving mode based on the s...

Page 160: ... the memory To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean now Security Check the device s security status This feature scans your device for malware...

Page 161: ... your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set...

Page 162: ...ure settings for Direct access and notification features Installed services View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap So...

Page 163: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 164: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 165: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 166: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 167: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 168: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 169: ...es not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_ene...

Page 170: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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Summary of Contents for SM-M317F/DS

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