Samsung SM-J720M User Manual Download Page 29 | Manualshive

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Basics

29

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to

Samsung account

for more information.

Backing up data

1

On your previous device, sign in to your Samsung account.

2

Launch the

Settings

app, select the backup option, and back up your data.

•

If your device supports Samsung Cloud, launch the

Settings

app, tap

Cloud and

accounts

→

Samsung Cloud

, select your device under

BACKUP AND RESTORE

,

tap

Back up

, and then back up your data.

•

The data backup method may vary depending on your model.

•

Some data will not be backed up. To check which data will be backed up, launch
the

Settings

app, tap

Cloud and accounts

→

Samsung Cloud

, select your device

under

BACKUP AND RESTORE

, and then tap

Back up

.

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Summary of Contents for SM-J720M

Page 1: ...www samsung com User Manual English LTN 04 2018 Rev 1 0 SM J720M SM J720M DS ...

Page 2: ...ng data from your previous device 31 Understanding the screen 40 Notification panel 42 Entering text Apps and features 45 Installing or uninstalling apps 47 Bixby 56 Phone 61 Contacts 65 Messages 67 Internet 69 Email 70 Camera 86 Gallery 90 Multi window 95 Samsung Members 96 Samsung Notes 97 Calendar 98 Samsung Health 102 Voice Recorder 103 My Files 103 Clock 105 Calculator 106 Radio 107 Game Laun...

Page 3: ...tions 127 Display 128 Changing the screen mode or adjusting the display color 130 Screen saver 130 Wallpapers and themes 131 Advanced features 132 Device maintenance 135 Apps 136 Lock screen 137 Smart Lock 137 Biometrics and security 139 Face recognition 141 Fingerprint recognition 145 Samsung Pass 148 Secure Folder 153 Cloud and accounts 154 Backup and restore 154 Google 155 Accessibility 156 Gen...

Page 4: ... apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extractin...

Page 5: ...oviders Modifying the device s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss These actions are violations of your Samsung license agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...ck Microphone Back key Front camera Proximity sensor Speaker Power key Multipurpose jack Touchscreen Flash Volume key Recents key Home key Fingerprint recognition sensor Speaker Rear camera Dual Back cover GPS antenna Flash Main antenna ...

Page 11: ...r the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of...

Page 12: ...er Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold colored contacts properly aligned with the device s contacts 1 2 ...

Page 13: ...Basics 13 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 14: ... the device Any damage caused by misuse is not covered by the warranty Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and eas...

Page 15: ...ch as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once n...

Page 16: ...charger to a Samsung Service Center SIM or USIM card microSIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the devic...

Page 17: ... the SIM card slot Dual SIM models Insert the primary SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Center to remove the memory card 3 Replace the battery and back cover ...

Page 18: ...Basics 18 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 19: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 20: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the...

Page 21: ...Storage Storage settings SD card UNMOUNT 1 Remove the back cover 2 Pull out the memory card 3 Replace the back cover Do not remove external storage such as a memory card while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses inc...

Page 22: ...llow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions w...

Page 23: ...tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device The initial setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select Select a language ...

Page 24: ... initial setup 6 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you 7 Sign in to your Samsung account You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 8 Select feat...

Page 25: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 26: ...acts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap REMOVE enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can restore your data such as images contacts messages and apps from Samsung Cloud or copy them from your previous device wirelessly Wi Fi D...

Page 27: ...our previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device launch the Settings app and tap Cloud and accounts Smart Switch 3 Place the devices near each other 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the pr...

Page 28: ...Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing importe...

Page 29: ...ount 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Set...

Page 30: ... Cloud and accounts Samsung Cloud 2 Tap Settings Sync settings 3 Tap the switches next to the items you want to sync with Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and ...

Page 31: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 32: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 33: ...atures It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget An app Favorite apps A folder Screen indicators Bixby Home indicator View your customized content ...

Page 34: ...ds on the Apps screen Alternatively tap the Home key or the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 35: ...cuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding mor...

Page 36: ...p and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide inf...

Page 37: ...ar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network...

Page 38: ...quired Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or Home key to turn on the screen Locked screen ...

Page 39: ...least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrect...

Page 40: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM card feature prefe...

Page 41: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 42: ...a preceding character Enter symbols Enter uppercase For all caps tap it twice Enter a space View more keyboard functions Additional keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changin...

Page 43: ...ge the keyboard settings Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipb...

Page 44: ...ired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favorite words list or tap Sear...

Page 45: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 46: ...on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by ...

Page 47: ...ure you must register and sign in to your Samsung account Available Bixby services may differ depending on the region or service provider Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must register and sign in to your Samsung account according to the on screen instructions and agree to the terms and conditions 1 Swipe to the right on the Home screen 2...

Page 48: ...vides by analysing your usage patterns and your routine Opening Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen ...

Page 49: ...the Bixby cards For example on the way to the office in the morning you can view your day s schedule and play your favorite music on the Bixby Home screen In the evening you can set alarms check your daily activity and view your friends feeds Bixby cards The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen ...

Page 50: ...heck today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to s...

Page 51: ...ct to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app i...

Page 52: ...e a reminder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Date and time and set the time to 9 AM When y...

Page 53: ...he Internet you can create reminders to view the content later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or location manually tap Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder ...

Page 54: ...Checklist Repeat interval Reminder information Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap COMPLETE When a notification pop up window appears tap COMPLETE Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminder...

Page 55: ... CARDS Cards Select apps to show as cards on the Bixby Home screen GENERAL Auto update Bixby Set the device to update Bixby software automatically when connected to a mobile network You can incur additional charges when using this feature Notifications Set to receive notifications about Bixby Home cards marketing information and more Privacy Set to use Bixby s interactive and customized services t...

Page 56: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to an existing contact ...

Page 57: ...then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1...

Page 58: ...e and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manua...

Page 59: ...e Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Ac...

Page 60: ...en tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 61: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 62: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 63: ...s message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap th...

Page 64: ...e Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE D...

Page 65: ... 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send th...

Page 66: ...ock numbers and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the not...

Page 67: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 68: ...ret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the color of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer ...

Page 69: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 70: ...e focus feature you can take an out of focus photo with the focus on the subject Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy ...

Page 71: ...amera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply various filters or ...

Page 72: ...d search for information online Preview thumbnail Live focus Stickers list Current mode You can add another camera button on the preview screen Drag to the location you want on the screen This feature is available only in Auto and Selfie modes To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from t...

Page 73: ... screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF A...

Page 74: ...his feature is available only in Auto mode Use this feature in a place that has sufficient light 1 On the preview screen tap LIVE FOCUS 2 Drag the background blur adjustment bar to the left or right to adjust the blur level 3 Tap to take a photo Background blur adjustment bar The background blur may not be applied properly in the following conditions The device or the subject is moving The subject...

Page 75: ...f a photo taken with the Live focus feature When the background lighting appears in blurred points you can change the shape of the background blur Select a shape such as a heart star or flower to decorate the photo and make it look different Adjusting the background blur level Changing the shape of the background blur ...

Page 76: ...ur adjustment bar to the left or right To change the focus tap where you want to focus To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape in the background Adjust the background blur level Change the background blur shape 3 Tap to save the photo ...

Page 77: ...ou move your face stickers will track with your movements 1 On the preview screen tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 78: ...ng various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customize the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Select an ISO value This controls camera light sensit...

Page 79: ...r If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Continuous shot mode Take a series of photos of moving subjects On th...

Page 80: ...nd select an option Without effect With effect This feature may not be available depending on the region or service provider Night mode Take a photo in low light conditions without using the flash On the shooting modes list tap Night This feature may not be available depending on the region or service provider Sports mode Take a photo of fast moving subjects On the shooting modes list tap Sports ...

Page 81: ...ra After recognizing your palm a countdown timer will appear When the time is up the device will take a photo To set the camera to take a photo by tapping the screen tap Shooting methods and then tap the Tap screen switch to activate it Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits This feature is available only in Selfie m...

Page 82: ...milar color or pattern to the background The subject or background is plain Wide selfie mode Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Wide selfie 3 Face the front camera lens 4 When the device de...

Page 83: ...ions Customizing camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode which camera is being used region or service provider Turn on and off the full preview screen Activate or deactivate the flash Select a metering method This determines how light values are calculated Center weighted uses th...

Page 84: ...lect the length of the delay before the camera automatically takes a photo FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Inver...

Page 85: ...Set the device to launch the camera by pressing the Home key twice quickly This feature may not be available depending on the region or service provider Storage location Select the memory location for storage This feature will appear when you insert a memory card Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie m...

Page 86: ...ly depending on the region or service provider Viewing images and videos Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Apply a filter or effect Add a sticker Recognize products in the image and search for information online Delete the image Share the image with others Draw on the image Modify the image Add the image to favorites ...

Page 87: ... more To search for images by entering keywords tap the search field Viewing videos 1 Launch the Gallery app and tap PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Capture the current screen Skip to the next vi...

Page 88: ...ate stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or vide...

Page 89: ... for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or ...

Page 90: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 91: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 92: ...indow to a pop up view Close the app Add this app pair to the Home screen Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized ...

Page 93: ...dow will close and the app in the upper window will remain active in the minimized split screen view To close the minimized split screen view tap Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature ...

Page 94: ...Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 95: ...atest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung account for more information ...

Page 96: ... a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap...

Page 97: ... a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s color Add a sticker 3 Tap SAVE to save the event ...

Page 98: ...unts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app...

Page 99: ...and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your daily fitness goals and view your progre...

Page 100: ...ER Steps The device counts the number of steps you take and measures the distance traveled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 101: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 102: ...mos 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 103: ... many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in...

Page 104: ...ks Tap enter a city name or select a city from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 105: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 106: ...t from the stations list View the list of favorites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favorites list Search for an available radio station Turn the FM radio on or off Playing through t...

Page 107: ...troduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Search for games View your gameplay information Downloaded apps Open games with or without sound Turn on or off the GameTools icon Change the performance mode The screen may appear differently d...

Page 108: ...from Play Store and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal perfo...

Page 109: ...en again open the notification panel and tap the Game Tools notification Record your game session Access the GameTools settings Lock the Recents key Lock the Back key Mute notification sounds and display notifications only for incoming calls and emergency alerts Access the Game Launcher screen Lock the touchscreen Capture screenshots Blocking notifications during games Tap and tap the No alerts du...

Page 110: ...e notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 Launch the Settings app and tap Advanced features Dual Messenger 2 Tap the switch of the app you want...

Page 111: ...oT products on your smartphone and view their status or control them from your smartphone s screen You can group devices by location and set multiple devices to operate automatically at preset times Your smartphone and other devices must be connected to aWi Fi or mobile network The devices you can connect using SmartThings may vary depending on the region or service provider To see the list of con...

Page 112: ...on methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the SmartThings app 2 Follow the pop up window s instructions to turn on theWi Fi and Bluetooth auto on feature When you launch the SmartThings app theWi Fi and Bluetooth features will be automatically activated 3 On the dashboard tap Add device The device will automatically se...

Page 113: ...ctions to register devices Viewing and controlling registered devices You can view and control your registered devices For example you can check whether your TV is on or what is in your fridge 1 Open the Samsung folder and launch the SmartThings app 2 Tap Devices The list of registered devices will appear 3 View the status of devices on the list To control the devices select a device The device co...

Page 114: ...time with a single tap of a button or with a voice command Select a location tap Add scene and set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Open the Samsung f...

Page 115: ... feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or B...

Page 116: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 117: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 118: ...r devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customize the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile...

Page 119: ... Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require ...

Page 120: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 121: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 122: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 123: ... device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth teth...

Page 124: ...dual SIM models Activate your SIM or USIM cards and customize the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set t...

Page 125: ...e information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want ...

Page 126: ...nd vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringt...

Page 127: ... to playback from the Music app through the vehicle s Bluetooth speaker Notifications Change the notification settings for each app On the Settings screen tap Notifications To display icon badges tap the App icon badges switch to activate it To customize the settings tap App icon badges To customize notification settings tap ADVANCED and select an app Display Options Change the display and the Hom...

Page 128: ...djusting the display color Select a screen mode suitable for viewing movies or images or adjust the display color to your preference If you select the Adaptive display mode you can adjust the display color balance by color value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This optimizes the color range saturation and sharpness...

Page 129: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the color adjustment bar under Full screen color balance The color balance of the screen will be optimized Adjusting the screen tone by color value Increase or lower certain color tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options 3 Adj...

Page 130: ...images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screen saver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On th...

Page 131: ... be available depending on the region or service provider Multi window Select a Multi window launch method Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Swipe to call or send messages Set the device to make a call or send a message when you swip...

Page 132: ...g Device security The device maintenance screen may appear differently depending on the region or service provider Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the backgroun...

Page 133: ...theme and limiting the apps and features available Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Ch...

Page 134: ...ck the device s security status This feature scans your device for malware On the Settings screen tap Device maintenance Device security SCAN PHONE Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compression feature to compress Internet data such as images videos and webpages accessed via the ...

Page 135: ...ta compression feature to compress Internet data when using the mobile network You can change the data usage monitoring period On the Settings screen tap Connections Data usage Billing cycle and data warning Start billing cycle on and then change the start date of the cycle Apps Manage the device s apps and change their settings You can view the apps usage information change their notification or ...

Page 136: ... settings for the selected lock method Clock style Change the type and color of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Set whether or not to allow access to useful widgets on the locked screen Contact information Set the device to show contact information such as your email address on th...

Page 137: ...s screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face Recognition Set the device to unlock the screen by recognizing your face Refer to Face recognit...

Page 138: ... a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code w...

Page 139: ...ring Ensure your image is not blurry for better match results If you use your face as a screen lock method your face cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password Registering your face For better face registration regi...

Page 140: ...on You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decr...

Page 141: ...rints is very low However in rare cases where separate fingerprints are very similar the sensor may recognize them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forg...

Page 142: ... are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often ...

Page 143: ...ou are finished registering your fingerprints tap DONE When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE ...

Page 144: ...ion Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the Home key and scan your fingerprint ...

Page 145: ...in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Biometrics and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your Samsung account ID and password and tap SIGN IN 4 Tap...

Page 146: ...ebsite that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tick Sign in using fingerprints via Samsung Pass and tap REMEMBER You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps...

Page 147: ...upport Samsung Pass open the Settings screen tap Biometrics and security Samsung Pass and then select the site or app tab If there are no websites or apps that support Samsung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via ...

Page 148: ... content and apps secure even when the device is unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folde...

Page 149: ...plete the setup To change the name or icon of Secure Folder tap Secure Folder Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure F...

Page 150: ...pending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default st...

Page 151: ...re Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Sams...

Page 152: ...W Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap UNINSTALL To access data backed from Secure Folder open the Samsung folder launch...

Page 153: ... Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your...

Page 154: ...Samsung Cloud for more information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it ...

Page 155: ...e the directional combination settings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press and hold the Power key and theVolume Up key simultaneously or press the Home key three times Accessibility shortcut Set the device to start a shortcut service when you simultaneously press and hold theVolume Up key and theVolume Down key for three secon...

Page 156: ...tly asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can r...

Page 157: ...hedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when connected ...

Page 158: ...ed to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can c...

Page 159: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 160: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 161: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 162: ...attery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart...

Page 163: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 164: ...the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does...

Page 165: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 166: ...gistered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENSE AND IS AUTHORIZEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT...

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