Samsung SM-J337W Manual Download | Manualshive

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Basics

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Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.

Instructional icons

Warning

: situations that could cause injury to yourself or others

Caution

: situations that could cause damage to your device or other equipment

Notice

: notes, usage tips, or additional information

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Summary of Contents for SM-J337W

Page 1: ...www samsung com ca User Manual English CA 08 2018 Rev 1 0 SM J337W ...

Page 2: ...Samsung account 24 Transferring data from your previous device 29 Understanding the screen 38 Notification panel 40 Entering text Apps and features 42 Installing or uninstalling apps 44 Bixby 51 Phone 56 Contacts 61 Messages 63 Internet 65 Email 66 Camera 77 Gallery 84 Multi window 88 Samsung Gear 89 Samsung Members 90 Samsung Notes 91 Calendar 92 My Files 92 Clock 95 Calculator 96 Game Launcher 9...

Page 3: ...ttings 109 Sounds and vibration 110 Dolby Atmos surround sound 110 Notifications 111 Display 112 Screensaver 112 Wallpapers and themes 113 Advanced features 114 Dual Messenger 115 Device maintenance 117 Apps 117 Lock screen 118 Security 119 Secure Folder 124 Cloud and accounts 125 Backup and restore 126 Google 126 Accessibility 127 General management 128 Software update 129 User manual 129 About p...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...e able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information ...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...harger or battery Device layout and functions Package contents Refer to the quick start guide for package contents The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior no...

Page 10: ...ce layout Power key Back key Earphone jack Recents key Multipurpose jack Home key Microphone Front camera Proximity sensor Speaker Touchscreen Speaker Volume key Rear camera Back cover Flash GPS antenna Main antenna ...

Page 11: ...ot cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list o...

Page 12: ...over Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts ...

Page 13: ...Basics 13 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 14: ...rgy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adapter 2 Plug the USB cable into the device s multipurpose jack 3 Plug the USB power adapte...

Page 15: ...ultiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it ma...

Page 16: ...t or stolen cards Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Insert the SIM or USIM card with the gold coloured contacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take t...

Page 17: ...Basics 17 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card ...

Page 18: ...ight side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the memory card manufacturer or a Samsung Service Center Frequent writing an...

Page 19: ...ta Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maint...

Page 20: ...e of wireless devices is restricted such as airplanes and hospitals Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold ...

Page 21: ...elect your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing other...

Page 22: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 23: ...om Samsung Members and more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung acc...

Page 24: ... you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap REMOVE enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages ...

Page 25: ...your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device launch the Settings app and tap Cloud and accounts Smart Switch 3 Place the devices near each other 4 On the previous device tap WIRELESS SEND 5 On your device tap WIRELESS RECEIVE and select the previous ...

Page 26: ...ion app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step...

Page 27: ... On your previous device sign in to your Samsung account 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up ...

Page 28: ...ith Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can check the backup data in your Samsung ...

Page 29: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 30: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 31: ...t for accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Favourite apps A folder Bixby Home indicator View your customized content A screen indicator An app ...

Page 32: ...on the Apps screen Alternatively press the Home key or tap the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 33: ...ther similar applications to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You ca...

Page 34: ...as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home...

Page 35: ...No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Fli...

Page 36: ... locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or the Home key to turn on the screen Locked screen ...

Page 37: ...nlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock scree...

Page 38: ...iew the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick se...

Page 39: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 40: ...te a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Chan...

Page 41: ...rd Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 42: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 43: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 44: ...k To use the Bixby feature you must register and sign in to your Samsung account Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must register and sign in to your Samsung account according to the on screen instructions and agree to the terms and conditions 1 Swipe to the right on the Home screen 2 Check the Bixby intro page and tap NEXT 3 Tap SIGN IN an...

Page 45: ...vides by analyzing your usage patterns and your routine Opening Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen ...

Page 46: ...ards update automatically at a specified interval To manually update cards swipe downwards on the screen Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as cards ...

Page 47: ...u must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app icon to the Home screen 3 Tap START If the Add Reminder on H...

Page 48: ...ch as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When you arrive at home the Water the flowers notification will...

Page 49: ...eminder app to view your reminders list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 50: ... To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customizing Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsung account information Cards Select apps to show as cards on the Bixby Home screen Auto update Bixby Set the device to update Bixby software automatically even when using your mobile network You can incur ...

Page 51: ...one app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call Create a new contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to an existing contact Send a message ...

Page 52: ...eed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag o...

Page 53: ...ar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When...

Page 54: ... end the second call the first call will be resumed Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call ...

Page 55: ...he calls list 1 Launch the Phone app and tap RECENTS 2 Tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Launch the Phon...

Page 56: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Scan contact information from a business card Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 57: ...import and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 58: ...rough it quickly Tap the search field at the top of the contacts list and enter search criteria Tap the contact s name Details Then take one of the following actions Add to favourite contacts Make a voice call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap SHAR...

Page 59: ... it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups CREA...

Page 60: ...ate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s name Details Then tap Delete ...

Page 61: ...h the Messages app and tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Recipient Send the message 4 Tap to send the message ...

Page 62: ...d messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification sett...

Page 63: ...and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Quick menu Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history...

Page 64: ...ET MODE If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password Tap Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at the bott...

Page 65: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 66: ...os in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen while the s...

Page 67: ...tures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply filter effects Front camera preview Rear camera preview Shooting modes Filters and other effects ...

Page 68: ... or videos This feature is only available in some shooting modes Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Current mode Preview thumbnail Stickers list Take a photo Record a video Camera settings Switch between the front and rear cameras Options for current shooting mode To adj...

Page 69: ...erwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently Drag to the preview screen If ...

Page 70: ...area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto and Pro modes Customizing shooting modes On the preview screen swipe to the right to open the shooting modes list and select a mode To view the description of each mode tap Information To rearrange mode...

Page 71: ...or fast moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slow...

Page 72: ...and dark areas On the shooting modes list tap HDR HDR Rich tone Without effect With effect Night mode Take a photo in low light conditions without using the flash On the shooting modes list tap Night Sports mode Take clearer photos of fast moving subjects such as a person running or a pet in motion On the shooting modes list tap Sports Sound shot mode Take a photo with sound The device identifies ...

Page 73: ...thods and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portr...

Page 74: ...imer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the wh...

Page 75: ...pot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Set the device to record sound before or after taking a photo Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA Picture size Select a resolution for photos Using a higher resolution will result in hi...

Page 76: ...the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the...

Page 77: ...Apps and features 77 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories ...

Page 78: ...lete the image Share the image with others Apply a filter or effect Draw on the image Add a sticker You can create a GIF animation or collage from multiple images Tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category types locations or documents To search for images by entering keywords tap the search field ...

Page 79: ...ip to the previous video Tap and hold to rewind Capture the current screen Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the...

Page 80: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 81: ...e albums list Launch the Gallery app tap ALBUMS and then select an album Hiding albums You can hide albums You cannot hide albums created by default such as the Camera and Screenshots albums 1 Launch the Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY ...

Page 82: ... story Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or videos from a story select a story tap Edit tick images or videos to remove and then tap Remo...

Page 83: ... for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or ...

Page 84: ...Apps and features 84 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view Some apps may not support this feature Split screen view ...

Page 85: ... apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 86: ...own to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized Minimizing the split screen view Press the Home key to minimize the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimized split screen vi...

Page 87: ...ring text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature ...

Page 88: ...is an app that allows you to manage your Gear wearable device When you connect your device to the Gear you can customize the Gear s settings and apps Open the Samsung folder and launch the Samsung Gear app Tap STARTTHE JOURNEY to connect your device to the Gear Follow the on screen instructions to finish the setup Refer to the Gear s user manual for more information about how to connect and use th...

Page 89: ...e Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung accoun...

Page 90: ...ote Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL...

Page 91: ...date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Change the event s colour Add more details Set an alarm Select a sticker to display with the event 3 Tap SAVE to save the event ...

Page 92: ... launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and launch the My Files app View files that are stored in each storage You...

Page 93: ...ions and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and the...

Page 94: ... from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 95: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 96: ... from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Turn on or off the GameTools icon Open games with or without sound Change the performance mode Access additional options ...

Page 97: ...e screen upwards Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to sel...

Page 98: ... notification panel and tap the Game Tools notification Record your game session Capture screenshots Mute notification sounds and display notifications only for incoming calls and emergency alerts Access the GameTools settings Access the Game Launcher screen Lock the Recents key Lock the Back key Lock the touchscreen Blocking notifications during games Tap and tap the No alerts during game switch ...

Page 99: ...appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional feature Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code...

Page 100: ...rmation and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as m...

Page 101: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 102: ...a files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customize the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit You can also activate the data saver feature to prevent some apps running in the...

Page 103: ...other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon Enter the password and tap CONNECT Once the device connects to aWi Fi network the device will reconnect to th...

Page 104: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 105: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 106: ...is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the backgrou...

Page 107: ...computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar Other devices can fin...

Page 108: ...settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Add service 2 Search for a printe...

Page 109: ...s music and videos system sounds and notifications Ringtone Change the call ringtone Vibration pattern Select a vibration pattern Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds...

Page 110: ...Sound quality and effects Dolby Atmos tap the switch to activate it and then select a mode Before you use this feature you must connect earphones Notifications Change the notification settings for each app On the Settings screen tap Notifications To display icon badges tap the App icon badges switch to activate it To change the badge style tap App icon badges With number Without number To customiz...

Page 111: ...ntrast Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make icons stand out Status bar Customize the settings for displaying notifications or indicators on the status bar Screen timeout Set th...

Page 112: ...ages will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screen saver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the ...

Page 113: ...tact details Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you ...

Page 114: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 115: ...tap of your finger Battery Storage Device security Memory Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed ap...

Page 116: ...vated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual av...

Page 117: ...cked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Clock style Change the clock type and colour on the locked screen Roa...

Page 118: ...folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code when turnin...

Page 119: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 120: ...Folder tap Secure Folder Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Fol...

Page 121: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap COPY The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 122: ...ng and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Fold...

Page 123: ...h the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Select a device and the data types you want to restore and tap RESTORE NOW Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalli...

Page 124: ... Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your...

Page 125: ...p to Samsung Cloud Refer to Samsung Cloud for more information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Go...

Page 126: ...guages speed and more Direction lock Change the directional combination settings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously or press the Home key three times quickly Accessibility shortcut Set the device to activateTalkBack Switch Access or Select to Speak when you press and hold theV...

Page 127: ...tions or view frequently asked questions Refer to Samsung Members for more information This feature may not be available depending on the region or service provider Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership be...

Page 128: ...hedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when connected ...

Page 129: ...ch as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can check whether your d...

Page 130: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 131: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 132: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 133: ...attery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart...

Page 134: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 135: ...is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen With...

Page 136: ...g the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 137: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 138: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 139: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 140: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 141: ...a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the...

Page 142: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 143: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 144: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 145: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 146: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 147: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

Page 148: ...health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users...

Page 149: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 150: ...tooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners IC Notice IC Notice This Class B digital app...

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