Samsung SM-J320M User Manual Download

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Applications

Voice Recorder

Use this app to record or play voice memos.

On the Apps screen, tap

Tools

→

Voice Recorder

Tap to start recording. Speak into the microphone.
Tap

Pause

to pause recording.

Tap

Call rejection

to automatically reject incoming calls while recording a voice memo.

Start recording.

Tap to finish recording.

Summary of Contents for SM-J320M

Page 1: ...User Manual www samsung com SM J320M SM J320M DS English LTN 04 2016 Rev 1 0 ...

Page 2: ...pplications 38 Installing or uninstalling apps 39 Phone 43 Contacts 44 Messages 46 Internet 47 Email 48 Camera 54 Gallery 55 Smart Manager 57 S Planner 59 Video 60 Voice Recorder 61 My Files 61 Memo 62 Clock 63 Calculator 64 Radio 65 Google apps Settings 67 Introduction 67 Wi Fi 69 Bluetooth 70 Airplane mode 71 Mobile hotspot and tethering 72 Data usage 72 SIM card manager dual SIM models 73 Mobil...

Page 3: ...hemes 77 Lock screen and security 77 Privacy 78 Easy mode 78 Accessibility 79 Accounts 80 Backup and reset 80 Language and input 81 Battery 81 Storage 82 Date and time 82 User manual 82 About device Appendix 83 Troubleshooting ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...he supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance p...

Page 6: ... layout Headset jack Microphone Back key Front camera Proximity sensor Speaker Power key Multipurpose jack Touchscreen Recents key Home key Loud speaker Volume key Rear camera Back cover GPS antenna Flash Main antenna ...

Page 7: ...water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to ret...

Page 8: ...er Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold colored contacts properly aligned with the device s contacts 1 2 ...

Page 9: ...Basics 9 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device 1 Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty ...

Page 11: ...ng the remaining charging time While charging open the Home screen and tap Apps Settings Battery The actual charging time may vary depending on the status of your device and the charging conditions The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conser...

Page 12: ...use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the c...

Page 13: ...power saving mode the device performs the following Displays colors on the screen as grey tones Restricts the available apps to essential and selected apps only Deactivates the mobile data connection when the screen turns off Deactivates theWi Fi and Bluetooth features On the Home screen tap Apps Settings Battery Ultra power saving mode and then tap the switch to activate it To deactivate ultra po...

Page 14: ...rovider Only microSIM cards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Single SIM models Insert the SIM or USIM card with the gold colored contacts facing downwards ...

Page 15: ...into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Center to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Replace the battery and back cover ...

Page 16: ...Basics 16 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 17: ...er Select a SIM or USIM card and tap the switch to activate it Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card tap Name or Icon Set a display name and icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the dashboard of the notification panel Open t...

Page 18: ...tored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears ...

Page 19: ... corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage Format SD card FORMAT SD CARD DELETE ALL Before ...

Page 20: ...rized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may...

Page 21: ...een button or to enter a character using the keyboard on the screen tap it with your finger Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 22: ...n Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 23: ...e screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right A widget An app Screen indicators A folder Favorite apps Apps screen icon ...

Page 24: ... screen wallpaper add widgets to the Home screen and more Wallpapers Change the wallpaper settings for the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers...

Page 25: ...er panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove at the top of the screen Creating folders 1 On the Home screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing ...

Page 26: ...emove at the top of the screen To set a panel as the main Home screen tap Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen tap Apps to open the Apps screen To view other panels swipe to the left or right Moving items This feature may not be available depending on the region or service provider On the Apps screen tap EDIT Tap and hold an item...

Page 27: ...en tap EDIT 2 Tap and hold an app and then drag it over another app 3 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created 4 Enter a folder name To change the folder color tap To add more apps to the folder tap and hold another app and then drag it to the folder ...

Page 28: ...drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New tex...

Page 29: ...Home key and swipe in any direction You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen and security Screen lock type and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgotten take the device to a Samsung Service Center to reset it P...

Page 30: ...and symbols and then enter the password again to verify it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel sw...

Page 31: ...setting buttons Quick setting buttons Clear all notifications Maximize brightness for better visibility in bright conditions Dual SIM models Launch Settings Tap a notification and perform various actions Adjust the brightness Rearrange quick setting buttons Quick setting buttons Clear all notifications Select a SIM or USIM card Maximize brightness for better visibility in bright conditions ...

Page 32: ...nge the input language to one of the supported languages Break to the next line Delete a preceding character Enter punctuation marks Enter uppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping t...

Page 33: ...d Enter text by voice Open the keyboard Start or pause entering text by voice Enter emoticons Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 34: ... running apps tap CLOSE ALL Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobile devices You can download the app from Galaxy Apps or Play Store Computer version Transfer data between your...

Page 35: ...uter visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from t...

Page 36: ...el and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the air The device can be directly updated to the latest software by the firmware...

Page 37: ... app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google account to back up or restore data Refer to Accounts for more information Using a Google account On the Apps screen tap Settings Backup and reset and then tap the Back up my data switch to activate it Tap Backup account and select an account ...

Page 38: ... purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap the search field to search for a keyword Select an app to view information about it T...

Page 39: ...t an app and then tap DISABLE or UNINSTALL DISABLE Disable selected default apps that cannot be uninstalled from the device UNINSTALL Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager scroll to DISABLED select an app and then tap ENABLE Phone Introduction Make or answer voice and video calls Making calls 1 Tap Phone on the Apps screen 2 Enter ...

Page 40: ...contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options Dual SIM models Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 41: ...ual SIM models Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the Apps screen and tap Phone MORE Sett...

Page 42: ... the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you Email Send an email Message Send a message Internet Browse webpages Contacts Open the contacts list S Planner Open the calendar Memo Create a memo End the current call During a video call Tap the screen to use the following options Switch Switch between the fron...

Page 43: ... number to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to Contacts To add a phone number to the contacts list from received calls or messages open the Apps screen and tap Phone LOG a contact CREATE CONTACT Importing contacts Import contacts from storage services to your device O...

Page 44: ...the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favorite contacts Make a voice or video call Compose a message Compose an email Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap ...

Page 45: ...s Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message 4 Single SIM models Tap SEND to send the message Dual SIM models Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list ...

Page 46: ...he Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent history ...

Page 47: ...il account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email account you can set one as the default account Tap MORE Settings MORE Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails On th...

Page 48: ...s where you may violate other people s privacy Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap Capture To change the focus while recording a video tap where you want to foc...

Page 49: ...eature may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked screen while the security features are activated Launching Camera quickly Press the Home key twice quickly to launch Camera Camera always launches in auto mode Some camera features are not available when you launch Camera from the locked screen or wh...

Page 50: ...nsitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama Take a series of photos horizontally or vertically and then stitch them together...

Page 51: ...o the front camera for self portraits 2 Tap MODE Selfie 3 Face the front camera lens 4 When the device detects your face tap the screen to take a photo of yourself To take a photo using your palm tap and tap the Gesture control switch to activate it Show your palm to the front camera After recognizing your palm the device will take a photo after a few seconds Sound shot Take a photo with sound The...

Page 52: ...tings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Select a filter effect to use when taking photos or recording videos Select the length of the delay before the camera automatically takes a photo Adjust the slide bar to take a photo with lightened faces for gentler images Activate or deactivate ...

Page 53: ...image of the original scene when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos wh...

Page 54: ...ing images or videos 1 Tap Gallery on the Apps screen 2 Select an image or a video Video files show the icon on the preview thumbnail To play a video tap More options Move to the previous screen Share the image with others Delete the image Modify the image To hide or show the menus tap the screen ...

Page 55: ...ple images and videos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Smart Manager Introduction The Smart manager provides an overview of the status of your device s battery storage RAM and system security You can also automatically optimize the device with one tap of your finger ...

Page 56: ...or devices with low battery levels conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Storage Check the status of used and available memory capacity You can...

Page 57: ...p S Planner on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Enter the location of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 58: ...4 Tap SAVE to save the task Syncing events and tasks with your accounts On the Apps screen tap Settings Accounts select an account service and then tap the Sync Calendar switch to sync events and tasks with the account To add accounts to sync with open the Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in ...

Page 59: ...s Tap Video on the Apps screen Select a video to play Change screen ratio Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Pause and resume playback Adjust the volume ...

Page 60: ...oice memos 1 On the Apps screen tap Tools Voice Recorder 2 Tap to start recording Speak into the microphone Tap Pause to pause recording Tap Call rejection to automatically reject incoming calls while recording a voice memo Start recording 3 Tap to finish recording ...

Page 61: ...m by category On the Apps screen tap Tools Memo Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Image Insert images Voice Make a voice recording to insert Tasks Add tick boxes at the beginning of each row to create a list of tasks To save the memo tap SAVE To edit a memo tap a memo and then tap the content of...

Page 62: ... tap SAVE To open the keypad to enter an alarm time tap KEYPAD To activate or deactivate alarms tap the clock icon next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen tap C...

Page 63: ...en tap START To open the keypad to enter the duration tap KEYPAD 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled open the notification panel and tap Screen rotation to activate it To see the calculation history tap ...

Page 64: ...time Tap to turn on the FM radio Select the radio station you want from the stations list and tap to return to the FM radio screen Fine tune the frequency Enter radio station frequency manually Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favorites list Scan and save available stations automatically Search for an...

Page 65: ...ess apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labeled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the...

Page 66: ... share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure se...

Page 67: ...heWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will recon...

Page 68: ...est Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct select a device to transfer the image to and then tap SHARE 4 Accept theWi Fi Direct connection request on the other device If the devices are alrea...

Page 69: ...tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If your device has paired with the device before tap the device name without confirming...

Page 70: ...is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 Tap Bluetooth on the Settings screen The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Airplane mode This disables all wireless functions on your device You can use only non networ...

Page 71: ...SB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to activate it Th...

Page 72: ... or downwards to set the limit 3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level The device will alert you when the warning level is reached SIM card manager dual SIM models Activate your SIM or USIM cards and customize the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap SIM card manager Vo...

Page 73: ...s Select a network type Network operators Search for available networks and manually register a network More connection settings Options Customize settings to control other features On the Settings screen tap More connection settings Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing fo...

Page 74: ...ngs screen tap More connection settings Printing Download plug in 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually tap MORE Add printer ADD PRINTER To change print settings tap MORE ...

Page 75: ...and notification sounds except for allowed exceptions Notifications on lock screen Set whether or not to show the content of notifications on the locked screen App notifications Change the notification settings for each app Display Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display ea...

Page 76: ...vice Default applications Select a default setting for using apps Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes To download more themes tap THEME STORE ...

Page 77: ...u unlock the screen Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find my mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Other security settings Configure additional security settings Privacy Change the settings for maintaining your privacy On...

Page 78: ...p to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Vision Customize the settings to improve accessibil...

Page 79: ...Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup To sync content with your accounts select an account and sele...

Page 80: ...r Google backup account Back up my data Set the device to back up settings and app data to the Google server Automatic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Reset settings Return the device s settings to the factory default settings without deleting data Factory data reset Reset settings to the factory default values ...

Page 81: ...operating conditions BATTERY USAGE View the amount of battery power consumed by your device Power saving mode Activate power saving mode and change the settings for power saving mode Refer to Power saving mode for more information Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app Refer to Ultra power savi...

Page 82: ...omatic time zone Set the device to receive time zone information from the network when you move across time zones Set date Set the current date manually Set time Set the current time manually Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format User manual View help information to learn how to use the device and apps or configure important settings On the Setti...

Page 83: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 84: ...ched or damaged visit a Samsung Service Center Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 85: ... often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to is...

Page 86: ...r feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Center Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring fi...

Page 87: ...s may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless fe...

Page 88: ...e has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between...

Page 89: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung SM-J320M, User Manual

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