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Samsung SM-J111M User Manual Download Page 58

Applications

58

Voice Recorder

Introduction

Use this app to record or play voice memos.

Recording voice memos

1 

On the Apps screen, tap 

Tools

 

→

 

Voice Recorder

.

2 

Tap   to start recording. Speak into the microphone.
Tap 

Pause

 to pause recording.

Tap 

Call rejection

 to automatically reject incoming calls while recording a voice memo.

Start recording.

3 

Tap   to finish recording.

Summary of Contents for SM-J111M

Page 1: ...www samsung com User Manual English LTN 02 2016 Rev 1 0 SM J111M SM J111M DS ...

Page 2: ...nt Applications 36 Installing or uninstalling apps 37 Phone 42 Contacts 43 Messages 46 Internet 47 Email 48 Camera 54 Gallery 55 S Planner 57 Video 58 Voice Recorder 59 My Files 59 Memo 60 Clock 61 Calculator 62 Radio 63 Google apps Settings 65 Introduction 65 Wi Fi 67 Bluetooth 69 Airplane mode 69 Mobile hotspot and tethering 70 Data usage 71 SIM card manager dual SIM models 71 Mobile networks 72...

Page 3: ...Table of Contents 3 76 Accounts 77 Backup and reset 78 Language and input 78 Battery 79 Storage 79 Date and time 80 User manual 80 About device Appendix 81 Troubleshooting ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...he supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance p...

Page 6: ...ce layout Touchscreen Front camera Headset jack Microphone Multipurpose jack Home key Recents key Power key Speaker Back key Proximity sensor Volume key GPS antenna Rear camera Flash Main antenna Back cover Speaker ...

Page 7: ...mmended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on the screen while the screen is lo...

Page 8: ...r Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 1 2 ...

Page 9: ...Basics 9 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...s damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger whe...

Page 11: ...luetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted bat...

Page 12: ...ce and the charger to a Samsung Service Centre Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Restricts the available apps to essential and selected apps only Deactivates the mobile data connection when the screen turns off Deactivates theWi Fi and Bluetooth features On the Home screen tap Settings Battery Ult...

Page 13: ...ovider Only microSIM cards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Single SIM models Insert the SIM or USIM card with the gold coloured contacts facing downwards ...

Page 14: ...into SIM card slot 2 2 2 1 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Replace the battery and back cover ...

Page 15: ...Basics 15 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 16: ...he notification panel and then select a card Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt th...

Page 17: ...On the Home screen tap Settings Storage Unmount SD card 1 Remove the back cover 2 Pull out the memory card 3 Replace the back cover Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards inc...

Page 18: ...wer off If your device is frozen and unresponsive press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Touchscreen Do not allow the touchscreen to come into contact with other electrical de...

Page 19: ...een button or to enter a character using the keyboard on the screen tap it with your finger Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 20: ...n Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 21: ... screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right A widget An app A folder A screen indicator Favourite apps Apps screen icon ...

Page 22: ...een and more Wallpapers Change the wallpaper settings for the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets tap and hold an empty are...

Page 23: ...s 1 On the Home screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created 3 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder To move apps from a folder to the Home ...

Page 24: ...e Apps screen displays icons for all apps including newly installed apps On the Home screen tap to open the Apps screen To view other panels swipe to the left or right Moving items This feature may not be available depending on the region or service provider On the Apps screen tap EDIT Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the s...

Page 25: ...der name To change the folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to the Apps screen Rearranging items You can rearrange items in alphabetical order on the Apps screen On the Apps screen tap A Z OK ...

Page 26: ...reen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimed...

Page 27: ...fied period To unlock the screen press the Power key or the Home key and swipe in any direction You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen and security Screen lock type and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgott...

Page 28: ...onsists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the ...

Page 29: ... Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on the buttons area to view more buttons To view more detailed settings tap and hold a button To rearrange buttons tap EDIT tap and hold a button and then drag it to another location Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create me...

Page 30: ...t or right on the space key Changing the keyboard layout Tap select a language under Input languages and then select a keyboard layout to use On 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Tap and hold to use various functions Other icons may appear instead of the icon de...

Page 31: ...e Press and hold the Home key and the Power key simultaneously You can view captured images in Gallery It is not possible to capture a screenshot while using some apps and features Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a recent app window to t...

Page 32: ...ice and a computer You can download the app from www samsung com smartswitch Samsung Smart Switch is not supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new de...

Page 33: ...ad Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device f...

Page 34: ...tification panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the air The device can be directly updated to the latest software b...

Page 35: ... app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google account to back up or restore data Refer to Accounts for more information Using a Google account On the Apps screen tap Settings Backup and reset and then tap the Back up my data switch to activate it Tap Backup account and select an account ...

Page 36: ... INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download f...

Page 37: ...t an app and then tap DISABLE or UNINSTALL DISABLE Disable selected default apps that cannot be uninstalled from the device UNINSTALL Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager scroll to DISABLED select an app and then tap ENABLE Phone Introduction Make or answer voice and video calls Making calls 1 Tap Phone on the Apps screen 2 Enter ...

Page 38: ...contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options Dual SIM models Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 39: ... as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap LOG or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0...

Page 40: ...to your block list 1 On the Apps screen tap Phone MORE Settings Call blocking Block list 2 Tap LOG or CONTACTS to select contacts and tap To manually enter a number tap Enter phone number and then enter a phone number When blocked numbers try to contact you you will not receive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show the...

Page 41: ...ne speak into the microphone at the bottom of the device and keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you Email Send an email Message Send a message Internet Browse webpages Contacts Open the contacts list S Planner Open the calendar Memo Create a memo End the current call During a video call Tap the s...

Page 42: ...a phone number to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to Contacts To add a phone number to the contacts list from received calls or messages open the Apps screen and tap Phone LOG a contact Importing contacts Import contacts from storage services to your device On the Ap...

Page 43: ...rch criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Tap Contacts on the Apps screen 2 Tap MORE Share 3 Tick contacts and tap SHARE 4 Select a sharing method Messages Introduction Send and view messages b...

Page 44: ...ge Single SIM models Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message Access additional options Dual SIM models Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message Access additional options 4 Single SIM models Tap SEND to send the message Dual SIM models Tap or to send the message ...

Page 45: ...ic numbers or messages that contain phrases added to your block list 1 Tap Messages on the Apps screen 2 Tap MORE Settings Spam filter 3 Tap Manage spam numbers To add phrases to block tap Manage spam phrases 4 Tap INBOX or CONTACTS to select contacts and tap To manually enter a number tap Enter number and then enter a phone number When you receive messages from the blocked numbers or messages inc...

Page 46: ...ve messages Pop up display Set the device to display messages in pop up windows You can set an alert at an interval to let you know that you have unchecked notifications On the Apps screen tap Settings Accessibility Notification reminder and then tap the switch to activate it Then tap the Messages switch to activate it Internet Browse the Internet to search for information and bookmark your favour...

Page 47: ...ail Setting up email accounts Set up an email account when opening Email for the first time 1 Tap Email on the Apps screen 2 Enter the email address and password and then tap NEXT To manually register a company email account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email accoun...

Page 48: ...ed To enable email syncing tap MORE Settings your account name and then tap the Sync account switch to activate it Camera Introduction Take photos and record videos using various modes and settings Basic shooting You can take photos or record videos View your photos and videos in Gallery Tap Camera on the Apps screen Camera etiquette Do not take photos or record videos of other people without thei...

Page 49: ...ween the front and rear cameras Shooting modes Preview thumbnail Hide or show the setting icons Current mode On the preview screen swipe to the right to access the list of shooting modes Or swipe to the left to view photos and videos you have captured The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure t...

Page 50: ...he preview screen tap MODE Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the preview screen tap MODE Pro Select options and customise the settings and then tap to take a photo Select an appropriate white balance so images have a true to life colour range Select an ISO value This controls camera light sensitivity Low values are f...

Page 51: ... photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the preview screen tap MODE Continuous shot Tap and hold to take several photos continuously Beauty face Take a photo with lightened faces for gentler images On the preview screen tap MODE Beauty face Sound shot Take a photo with sound The device identifies the photo...

Page 52: ...g quick settings The available options may vary depending on the shooting mode and which camera is being used Select a filter effect to use when taking photos or recording videos Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre ...

Page 53: ...with the front camera Focus mode Select a focus mode Auto focus is camera controlled Macro is for very close objects Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather condi...

Page 54: ...ages or videos 1 Tap Gallery on the Apps screen 2 Select an image or a video Video files show the icon on the preview thumbnail To play a video tap Access additional options Move to the previous screen Share the image with others Delete the image Modify the image To hide or show the menus tap the screen ...

Page 55: ...o to delete 2 Tick the images or videos to delete 3 Tap MORE Delete Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner Creating events 1 Tap S Planner on the Apps screen 2 Tap or double tap a date If the date already has saved even...

Page 56: ...the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event Creating tasks 1 Tap S Planner on the Apps screen 2 Tap Tasks 3 Enter task details and tap TODAY or TOMORROW to set a due date To add more details tap 4 Tap SAVE to save the task ...

Page 57: ... Add account Then select an account to sync with and sign in When an account is added a green circle is displayed next to the account name Video Watch videos stored in the device and customise playback settings Tap Video on the Apps screen Select a video to play Change screen ratio Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video T...

Page 58: ...memos Recording voice memos 1 On the Apps screen tap Tools Voice Recorder 2 Tap to start recording Speak into the microphone Tap Pause to pause recording Tap Call rejection to automatically reject incoming calls while recording a voice memo Start recording 3 Tap to finish recording ...

Page 59: ...m by category On the Apps screen tap Tools Memo Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Image Insert images Voice Make a voice recording to insert Tasks Add tick boxes at the beginning of each row to create a list of tasks To save the memo tap SAVE To edit a memo tap a memo and then tap the content of...

Page 60: ... tap SAVE To open the keypad to enter an alarm time tap KEYPAD To activate or deactivate alarms tap the clock icon next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen tap C...

Page 61: ...ration and then tap START To open the keypad to enter the duration tap KEYPAD 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To cl...

Page 62: ...time Tap to turn on the FM radio Select the radio station you want from the stations list and tap to return to the FM radio screen View the list of available stations Turn the FM radio on or off Access additional options Scan and save available stations automatically Record a song from the FM radio Add the current radio station to the favourites list Enter radio station frequency manually Fine tun...

Page 63: ...ess apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on th...

Page 64: ...Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure settings for some features...

Page 65: ...iffer or be labelled differently depending on whether your device is a single or dual SIM model Wi Fi Connecting to aWi Fi network Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks...

Page 66: ...ia aWi Fi network without requiring an access point 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct c...

Page 67: ...o exchange data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or...

Page 68: ...ooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image ...

Page 69: ...a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devi...

Page 70: ...en enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on...

Page 71: ... models for more information On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Data service network Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additiona...

Page 72: ...ilable printers or add one manually to print files Refer to Printing for more information VPN Set up and connect to virtual private networks VPNs Default messaging app Select the default app to use for messaging Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not...

Page 73: ...a printer Sounds and notifications Change settings for various sounds on the device On the Settings screen tap Sounds and notifications Sound mode Set the device to use sound mode or silent mode Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtones and sounds Change the ringtone and system sound settings Vibrations Change the vibration setting...

Page 74: ...of time the device waits before turning off the display s backlight Daydream Set the device to launch a screensaver when the device is charging Applications Manage the device s apps and change their settings On the Settings screen tap Applications Application manager View and manage the apps on your device Default applications Select a default setting for using apps Wallpaper Change the wallpaper ...

Page 75: ...splay Find My Mobile Activate or deactivate the Find My Mobile feature This feature can help you locate your device if it is lost or stolen You can also access the Find my mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Other security settings Configure additional security ...

Page 76: ...ations that you have not checked at the interval Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap SETTINGS Launch Explore by touch tutoria...

Page 77: ...tup Once your Samsung account has been registered you can use apps requiring your Samsung account without the sign in procedure Removing accounts On the Settings screen tap Accounts select an account name select the account to remove and then tap MORE Remove account Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Backup account Set up...

Page 78: ...vice Text to speech options Change the text to speech settings Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device Battery View battery power information and change power saving options On the Settings screen tap Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and...

Page 79: ...ngs to control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Automatic time zone Set the device to receive time zone information from the network when you move across time zone...

Page 80: ...ation to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 81: ...N incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area a...

Page 82: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 83: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provid...

Page 84: ...device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error...

Page 85: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 86: ... obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appear...

Page 87: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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