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Samsung SM-G990W2, User Manual

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Samsung SM-G990W2 User Manual Download Page 32

Basics

32

Icon

Meaning

LTE network connected in LTE network that includes the 5G network
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated

 / 

Mute mode / Vibration mode
Flight mode activated
Error occurred or caution required

 / 

Battery charging / Battery power level

•  

The status bar may not appear at the top of the screen in some apps. To display the 
status bar, drag down from the top of the screen.

•  

Some indicator icons appear only when you open the notification panel.

•  

The indicator icons may appear differently depending on the service provider or 
model.

Summary of Contents for SM-G990W2

Page 1: ...www samsung com ca USER MANUAL English CA 06 2022 Rev 2 0 SM G990W SM G990W2...

Page 2: ...e and screen record 36 Entering text Apps and features 39 Installing or uninstalling apps 40 Phone 43 Contacts 45 Messages 46 Internet 47 Camera 63 Gallery 67 AR Zone 73 Bixby 75 BixbyVision 76 Bixby...

Page 3: ...ting 148 Removing the battery Health and Safety Settings 103 Introduction 103 Samsung account 103 Connections 105 Wi Fi 106 Bluetooth 107 NFC and contactless payments 109 Data saver 109 Mobile data on...

Page 4: ...ustomize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting...

Page 5: ...timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding enviro...

Page 6: ...ce s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a...

Page 7: ...t could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects m...

Page 8: ...t When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose...

Page 9: ...the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disco...

Page 10: ...tailer Make sure they are compatible with the device before purchase Only use Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not cov...

Page 11: ...ognition sensor Side key Volume key Touchscreen Front camera Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card tray Microphone NFC antenna Wireless charging coil Rear camera Fl...

Page 12: ...may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur...

Page 13: ...key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing...

Page 14: ...ne supplied with the device The device may be damaged if you use a Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the cha...

Page 15: ...evice and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger If you use...

Page 16: ...your device Do not use earphones while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each oth...

Page 17: ...klight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately after the charger is connected Allow...

Page 18: ...wet the device may be damaged Thoroughly dry the multipurpose jack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre SIM or...

Page 19: ...the tray Only use a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that...

Page 20: ...rn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Res...

Page 21: ...Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remain...

Page 22: ...o sign in using your Google account tap Sign in with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or...

Page 23: ...previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 On the previ...

Page 24: ...ackup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous dev...

Page 25: ...r pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscree...

Page 26: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hid...

Page 27: ...rds to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite app...

Page 28: ...theme Visual elements of the interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide inf...

Page 29: ...cut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the s...

Page 30: ...ed The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the s...

Page 31: ...g others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if the unl...

Page 32: ...Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some ap...

Page 33: ...n panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Acce...

Page 34: ...n the notification panel and tap Media output 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling...

Page 35: ...s Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the curren...

Page 36: ...he Settings app and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding c...

Page 37: ...repeatedly until the desired character appears Additional keyboard functions Enter emojis or stickers You can also enter your emoji stickers that look like you Refer to Using your AR emoji stickers in...

Page 38: ...select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text...

Page 39: ...an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Ne...

Page 40: ...ew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic f...

Page 41: ...l numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an...

Page 42: ...Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Video call Switch to a video call...

Page 43: ...hem from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with y...

Page 44: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing...

Page 45: ...ap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messa...

Page 46: ...r information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger down...

Page 47: ...videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s priv...

Page 48: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s...

Page 49: ...when using the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjec...

Page 50: ...eauty effects Select a metering method This determines how light values are calculated Centre weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot S...

Page 51: ...on and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap PHOTO A guide will appear on the preview screen 2 Point the g...

Page 52: ...take a picture If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically...

Page 53: ...t tap on the shooting options to activate it and then record a video Dual recording mode Record videos of the subject and the person filming on one screen at the same time 1 On the shooting modes list...

Page 54: ...o view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customize the shooting options Portrait mode Portrait video mode The camera...

Page 55: ...und effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditi...

Page 56: ...ows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal...

Page 57: ...ight mode Take a picture in low light conditions without using the flash If you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT Tap and hold your dev...

Page 58: ...ode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The de...

Page 59: ...ject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow mo...

Page 60: ...ly depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognizing the position and angle of your subject Scan QR codes Set the device...

Page 61: ...videos on other devices or share them online Super slow motion and slow motion videos cannot be recorded in the HEVC format To play the HDR10 video properly the device must support HDR10 General Auto...

Page 62: ...ng Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera V...

Page 63: ...by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and d...

Page 64: ...Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favourites BixbyVision Cropping enlarged images 1...

Page 65: ...otate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger u...

Page 66: ...ur Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When y...

Page 67: ...p and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating...

Page 68: ...to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launc...

Page 69: ...ure for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji...

Page 70: ...p the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own sticker...

Page 71: ...ation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keybo...

Page 72: ...n area will appear on the screen 2 Tap and write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to d...

Page 73: ...e Bixby intro page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appe...

Page 74: ...vate it 3 Tap the Recognize voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your...

Page 75: ...using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search...

Page 76: ...unch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of ro...

Page 77: ...the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s deta...

Page 78: ...run multiple apps at the same time inpop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps...

Page 79: ...Show recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps to the Edge panel to launch them tog...

Page 80: ...pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the cent...

Page 81: ...itial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restarting it after performing a data reset fol...

Page 82: ...the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The ver...

Page 83: ...g Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home sc...

Page 84: ...to your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished com...

Page 85: ...irst time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your crea...

Page 86: ...e wearable device s user manual for more information about how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events in your planner Creatin...

Page 87: ...e Reminder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a r...

Page 88: ...k the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the ca...

Page 89: ...alaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap...

Page 90: ...atically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Lock the touchscreen while the gam...

Page 91: ...a device and connect to it by following the on screen instructions Connection methods may vary depending on the type of connected devices or the shared content The devices you can connect may vary dep...

Page 92: ...ds and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Acc...

Page 93: ...oth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap...

Page 94: ...atures such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from t...

Page 95: ...create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced fea...

Page 96: ...you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapt...

Page 97: ...e HDMI adapter USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the...

Page 98: ...cted devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung...

Page 99: ...e it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you...

Page 100: ...General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps si...

Page 101: ...ock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing...

Page 102: ...uTube Music You can also view the music collections stored on your device and play them Google Play Movies Purchase or rent videos such as movies from Play Store Drive Store your content on the cloud...

Page 103: ...tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange da...

Page 104: ...u have used reaches your specified limit You can activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information...

Page 105: ...theWi Fi network quality information View theWi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The netwo...

Page 106: ...sure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those t...

Page 107: ...a device to receive the image If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless pay...

Page 108: ...the NFC and contactless payments switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap C...

Page 109: ...twork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the app...

Page 110: ...e device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school...

Page 111: ...e Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level...

Page 112: ...d UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some featur...

Page 113: ...strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the...

Page 114: ...of the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver S...

Page 115: ...ith third party apps Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adj...

Page 116: ...s Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or d...

Page 117: ...not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock itself and remain un...

Page 118: ...may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on...

Page 119: ...ind My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your device if lost or stolen Samsung Pass Verify your i...

Page 120: ...for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your ima...

Page 121: ...ngs screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen Wh...

Page 122: ...sword If your fingerprint is not recognized unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or p...

Page 123: ...cognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished...

Page 124: ...our identity when using services that require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not s...

Page 125: ...you want to save the sign in information appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the...

Page 126: ...using the email sent by your vehicle s manufacturer Then follow the on screen instructions on your vehicle s navigation screen and your smartphone s Samsung Pass screen to complete the registration To...

Page 127: ...n another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder s...

Page 128: ...ent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of mov...

Page 129: ...Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app...

Page 130: ...network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in ap...

Page 131: ...nal data related to your Samsung account and change the settings for Customization Service Google Configure advanced settings for privacy Some features may not be available depending on the service pr...

Page 132: ...y consumption Refer to Settings for more information Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung ac...

Page 133: ...back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To...

Page 134: ...ct an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestur...

Page 135: ...e screen when you pick it up Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set...

Page 136: ...ill be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app...

Page 137: ...each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it Focus mode Activate focus mode to avoid distractions from your device and stay focused on what y...

Page 138: ...witch to activate it If you want to set the time to perform auto optimization tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve...

Page 139: ...You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website Memory On the Settings screen tap Battery and device care Memory To spe...

Page 140: ...trackpad Passwords and autofill Select an autofill service to use Reset Reset your device s settings or perform a factory data reset Customization Service Set to get personalized service based on you...

Page 141: ...or users who have reduced dexterity Advanced settings Configure settings for Direct access and notification features Installed apps View accessibility services installed on the device About Accessibil...

Page 142: ...support About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various device information such as the SIM car...

Page 143: ...ture by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PI...

Page 144: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on agai...

Page 145: ...nectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues...

Page 146: ...dia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some storage by transferring files to a computer or deleting files from...

Page 147: ...lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notificati...

Page 148: ...manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view t...

Page 149: ...not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device...

Page 150: ...Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and preve...

Page 151: ...cy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device...

Page 152: ...liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or...

Page 153: ...a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If y...

Page 154: ...close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop usin...

Page 155: ...Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operati...

Page 156: ...Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service...

Page 157: ...nd prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back u...

Page 158: ...suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivir...

Page 159: ...n if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

Page 160: ...sposal of this product Waste Electrical Electronic Equipment This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cab...

Page 161: ...TORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF...

Page 162: ...Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradem...

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