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Samsung SM-G9650, User Manual

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Samsung SM-G9650 User Manual Download Page 261

Appendix

261

Direction lock

Create a directional combination to unlock the screen.

1 

Launch the 

Settings

 app, tap 

Accessibility

 

→

 

Advanced settings

 

→

 

Direction lock

, and 

then tap the switch to activate it.

2 

Drag your finger up, down, left, or right six to eight times, and then tap 

CONTINUE

.

3 

Draw the direction combination again to verify it and tap 

CONFIRM

.

Installed services

View accessibility services installed on the device.
Launch the 

Settings

 app and tap 

Accessibility

 

→

 

Installed services

.

Summary of Contents for SM-G9650

Page 1: ...www samsung com USER MANUAL English LTN 01 2019 Rev 1 0 SM G9600 SM G9600 DS SM G9650 SM G9650 DS...

Page 2: ...en 56 Notification panel 58 Entering text Apps and features 61 Installing or uninstalling apps 63 Bixby 72 BixbyVision 76 Bixby Home 78 Reminder 82 Phone 87 Contacts 91 Messages 95 Internet 97 Email 9...

Page 3: ...odels 194 Mobile Hotspot andTethering 196 More connection settings 199 Sounds and vibration 199 Dolby Atmos surround sound 200 Separate app sound 200 Notifications 201 App icon badges 201 Display 203...

Page 4: ...registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...n afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You c...

Page 6: ...e device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device...

Page 7: ...top charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If th...

Page 8: ...recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using...

Page 9: ...ntinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to coo...

Page 10: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the...

Page 11: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase...

Page 12: ...out Galaxy S9 models Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurp...

Page 13: ...SIM card Memory card tray NFC antenna Wireless charging coil MST antenna Fingerprint recognition sensor Rear camera Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earp...

Page 14: ...axy S9 models Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jac...

Page 15: ...ne jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Be careful not to expose the camera lens to a strong light source such...

Page 16: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to...

Page 17: ...n Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Nav...

Page 18: ...ice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger...

Page 19: ...your device s battery Plug the USB connector USBType C into your device s multipurpose jack and connect your device and the other device via the other device s USB cable When charging starts the batt...

Page 20: ...pty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device I...

Page 21: ...e the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While...

Page 22: ...wireless charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast wireless charging switch to activate it The on off option will be added in you...

Page 23: ...ls you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USI...

Page 24: ...Basics 24 Single SIM models 2 3 5 4 1...

Page 25: ...Basics 25 Dual SIM models 5 4 2 1 3...

Page 26: ...tray with the gold colored contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or...

Page 27: ...ation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD c...

Page 28: ...ard manager Select a SIM or USIM card and tap the switch to activate it Customizing SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to acc...

Page 29: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 30: ...e on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray fr...

Page 31: ...t If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering you...

Page 32: ...amsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible...

Page 33: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hosp...

Page 34: ...aining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emerg...

Page 35: ...nitial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from acce...

Page 36: ...re Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launc...

Page 37: ...red information If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints or irises Refer to Samsung...

Page 38: ...eature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have th...

Page 39: ...from Galaxy Apps or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 5 Select an item to bring and tap TRANSFER 6 Follow the on screen instruct...

Page 40: ...ice tap Send data Wireless 5 On the previous device select an item to transfer and tap SEND 6 On your device tap RECEIVE 7 Follow the on screen instructions to transfer data from your previous device...

Page 41: ...puter using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on scre...

Page 42: ...ly excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or...

Page 43: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 44: ...ents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button...

Page 45: ...esture hints will appear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards If you want to hide the gesture hints at the bottom of the scree...

Page 46: ...reen when you hard press the Home button This feature is available when Hard press Home button is activated Navigation type Set the device to hide or display the navigation bar To hide the navigation...

Page 47: ...It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider...

Page 48: ...Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home sc...

Page 49: ...en in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home sc...

Page 50: ...d apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder M...

Page 51: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers wi...

Page 52: ...top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the scree...

Page 53: ...g Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock...

Page 54: ...r characters numbers or symbols to unlock the screen None Do not set a screen lock method Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer...

Page 55: ...by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the followi...

Page 56: ...anel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform v...

Page 57: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 58: ...upported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions...

Page 59: ...cters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return...

Page 60: ...as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If...

Page 61: ...ownload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and...

Page 62: ...e When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission setti...

Page 63: ...device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be avail...

Page 64: ...ion will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature you can...

Page 65: ...ternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the...

Page 66: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follo...

Page 67: ...For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby...

Page 68: ...up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently...

Page 69: ...ap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Sa...

Page 70: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphon...

Page 71: ...stion so you can respond without pressing the icon This option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wa...

Page 72: ...ge Text Wine Place QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features...

Page 73: ...formation tap the feature icon or select a search result Translating or extracting text Recognize and show the translated text on the screen You can also extract text from a document or an image file...

Page 74: ...nformation about nearby places by recognizing your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes...

Page 75: ...recognize it 3 Tap or select a search result on the screen The information about the wine label will appear Reading QR codes Recognize QR codes and view a variety of information such as websites phot...

Page 76: ...egister and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after perform...

Page 77: ...p displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or...

Page 78: ...aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Rem...

Page 79: ...a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water t...

Page 80: ...wers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing...

Page 81: ...t you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have bee...

Page 82: ...and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character A...

Page 83: ...dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap...

Page 84: ...ll is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numb...

Page 85: ...l Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 86: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Add to contacts to create a new contact or tap Update existing to add the number to an existing co...

Page 87: ...ing a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter con...

Page 88: ...ontacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account a...

Page 89: ...profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the p...

Page 90: ...embers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other...

Page 91: ...you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon...

Page 92: ...at look like you via messages While composing a message tap and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you cr...

Page 93: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specif...

Page 94: ...er You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification r...

Page 95: ...launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quick...

Page 96: ...the color of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and securit...

Page 97: ...e email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Readin...

Page 98: ...you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle...

Page 99: ...a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Galaxy S9 models only Switch between the front and rear cameras Options for current shooting mode To adjust...

Page 100: ...ide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Galaxy S9 mode...

Page 101: ...diminish to prevent your device from overheating Galaxy S9 models only The 2x optical zoom may not work in low light environments Galaxy S9 models only Editing the shooting modes list You can edit th...

Page 102: ...otos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus o...

Page 103: ...rea You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you want to separate the focus area...

Page 104: ...es the subject or scene the scene optimiser button will change and the optimized color will be applied Flaw detection If a photo is taken poorly the device will notify you to take the photo again When...

Page 105: ...model How to record in super slow motion You can record super slow motion videos in the Single take and Multi take modes On the preview screen tap Super Slow mo and select a mode you want Multi take R...

Page 106: ...as the following When the device shakes When another object is moving near the subject in the motion detection area When recording under flickering light such as a fluorescent light When recording in...

Page 107: ...single shot Manual single shot Recording super slow motion videos in multi take mode While recording a video you can capture the moments that the subject is moving in super slow motion 1 On the shoot...

Page 108: ...tart recording a video You can use super slow motion up to 20 times in a single video 5 Tap to stop recording the video Capture in super slow motion Number of times super slow motion was used Stop rec...

Page 109: ...he video and save it as a different file or share it Change the background music Edit the super slow motion section View super slow motion sections Crop a section Select and view a super slow motion s...

Page 110: ...preview screen Short clips with different effects will appear 2 Select a clip you want and tap Share 3 Select a file format and a sharing method Some social network services and messenger apps may not...

Page 111: ...d out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The backgro...

Page 112: ...Apps and features 112 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar Live focus Dual capture...

Page 113: ...ecorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the background blur level drag the background blur adjustme...

Page 114: ...en On the shooting modes list tap Live focus Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide...

Page 115: ...ect My Emoji s gender and tap Next 4 Decorate My Emoji To edit details such as the eye color or face shape tap 5 Tap When a pop up window appears tick Save My Emoji stickers in Gallery and tap OK Crea...

Page 116: ...Emoji that mimics your expressions 1 On the preview screen tap AR Emoji 2 Select an AR Emoji you want Characters that follow you and various stickers glasses hats etc Stickers that follow your face My...

Page 117: ...kers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers...

Page 118: ...ing modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also mo...

Page 119: ...hoto becomes brighter This is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects You can select an a...

Page 120: ...ooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the...

Page 121: ...evice the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the d...

Page 122: ...e background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain still while taking a photo The quality of photos taken by th...

Page 123: ...ting modes list tap Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3...

Page 124: ...the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo...

Page 125: ...rtion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated center area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the...

Page 126: ...igher resolution will result in higher quality photos but they will take up more memory Motion photos Set the device to take a video clip for a few seconds before tapping This allows you to capture a...

Page 127: ...the HEVC format Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality videos but they will take up more memory...

Page 128: ...subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high When zooming in or out using the 2x optical z...

Page 129: ...r key twice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Reset settings Reset the camera settin...

Page 130: ...view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Editing the background of Live focus photos Galaxy S9 models only Yo...

Page 131: ...ck the playback screen Skip to the previous video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF...

Page 132: ...crease battery consumption Viewing the details of images and videos You can view file details such as people location and basic information If there is auto created content such as a story or a GIF th...

Page 133: ...Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort t...

Page 134: ...red albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign...

Page 135: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to...

Page 136: ...lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to displ...

Page 137: ...locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock screen F...

Page 138: ...the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and sel...

Page 139: ...d features from the Edge panels Using the Edge panels Drag the Edge panel handle towards the center of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge scree...

Page 140: ...ter of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the center of the screen 2 On the Apps edge panel select an app to launc...

Page 141: ...Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages Even while the device s screen is facing d...

Page 142: ...ceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app dra...

Page 143: ...un multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 144: ...ot on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows Wh...

Page 145: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency le...

Page 146: ...for children when they use the device Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup 1 Open the...

Page 147: ...control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Access...

Page 148: ...y Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your PIN Samsung Pay Introduction Register frequently used cards to Samsung Pay...

Page 149: ...region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung...

Page 150: ...ures 150 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select...

Page 151: ...ace where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancelation GalaxyWearable GalaxyWearable is an a...

Page 152: ...y users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availa...

Page 153: ...Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an imag...

Page 154: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an al...

Page 155: ...it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync wit...

Page 156: ...ta reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then sel...

Page 157: ...ay experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has be...

Page 158: ...for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart...

Page 159: ...re on the heart rate tracker to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the...

Page 160: ...tion may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have...

Page 161: ...inguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making...

Page 162: ...nd speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the c...

Page 163: ...current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days...

Page 164: ...select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the...

Page 165: ...tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calc...

Page 166: ...tation you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favorites list...

Page 167: ...on you want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game...

Page 168: ...games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and th...

Page 169: ...some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how t...

Page 170: ...products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s scre...

Page 171: ...ailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices cont...

Page 172: ...on the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling con...

Page 173: ...e To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructi...

Page 174: ...DD AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You c...

Page 175: ...ature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to t...

Page 176: ...neously use your smartphone You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adaptor All acc...

Page 177: ...phone 2 Connect an HDMI cable to the HDMI adaptor and to aTV or monitor s HDMI port 3 On your smartphone s screen tap Continue Start Without changing your smartphone s screen the Samsung DeX screen wi...

Page 178: ...ate it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers On your smartpho...

Page 179: ...pad On your smartphone drag upwards from the bottom of the screen to show the navigation bar Then tap the Home button to move to the Home screen and select the apps you want to use Using the screen ke...

Page 180: ...fault audio output launch the Settings app select Samsung DeX and then select the Set default audio output switch to activate it Favorite apps Add frequently used apps to the Home screen and launch th...

Page 181: ...your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select on the quick access toolbar While using Samsung DeX...

Page 182: ...information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places aroun...

Page 183: ...ch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your de...

Page 184: ...rmation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to...

Page 185: ...nt some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customize the SIM ca...

Page 186: ...automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct co...

Page 187: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 188: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 189: ...rated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You...

Page 190: ...its Media audio feature Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap...

Page 191: ...ion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information fro...

Page 192: ...ice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not incl...

Page 193: ...r data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the da...

Page 194: ...from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering...

Page 195: ...Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile...

Page 196: ...nload booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Ethernet When you connect an Ethernet adaptor you can use a wired...

Page 197: ...While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can di...

Page 198: ...multaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devi...

Page 199: ...notification UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as tu...

Page 200: ...Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Refer to App icon badges for more information Do not disturb Set the...

Page 201: ...he brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the...

Page 202: ...hange the size of the grid to display more or fewer items on the Home screen and more Edge screen Change the settings for the Edge screen Refer to Edge screen for more information Easy mode Switch to...

Page 203: ...pply the blue light filter Changing the screen mode or adjusting the display color Select a screen mode suitable for viewing movies or images or adjust the display color to your preference If you sele...

Page 204: ...screen tap Display Screen mode Adaptive display 2 Tap 3 Adjust the color adjustment bar under Full screen color balance The color balance of the screen will be optimized Adjusting the screen tone by...

Page 205: ...screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screen saver and tap the switch to activate it 2...

Page 206: ...s screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trus...

Page 207: ...ice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the locati...

Page 208: ...ecognition for more information Biometrics preferences Change the settings for biometric data Google Play Protect Set the device to check for harmful apps and behavior and warn about potential harm an...

Page 209: ...ted files Disable this setting before resetting the device Other security settings Configure additional security settings Location Change settings for location information permissions App permissions...

Page 210: ...ng the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss o...

Page 211: ...etter face and iris recognition The phone may not recognize your irises or face when something prevents a good view of your face or eyes e g glasses contact lenses hat low eyelids recent eye surgery d...

Page 212: ...e deactivated Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and sec...

Page 213: ...deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your...

Page 214: ...on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your fa...

Page 215: ...our face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock...

Page 216: ...screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not to forget your...

Page 217: ...ked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scann...

Page 218: ...the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue Continue To register only one iris of your eyes tick Register just...

Page 219: ...has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websit...

Page 220: ...security Irises 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circ...

Page 221: ...identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the...

Page 222: ...tion sensor and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If...

Page 223: ...ts 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use the...

Page 224: ...entering your login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric d...

Page 225: ...msung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password optio...

Page 226: ...in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass t...

Page 227: ...Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsun...

Page 228: ...tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your bi...

Page 229: ...cked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize...

Page 230: ...con color of Secure Folder tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it...

Page 231: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move cont...

Page 232: ...Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instru...

Page 233: ...and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your d...

Page 234: ...r sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cl...

Page 235: ...nt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick...

Page 236: ...our device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sy...

Page 237: ...t share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce certain screen effects if you...

Page 238: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 239: ...ap of your finger Battery Storage Security Memory Using the quick optimization feature On the Settings screen tap Device care Fix now or Optimize now The quick optimization feature improves device per...

Page 240: ...may drain quickly Optimized Optimized for a balance between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power s...

Page 241: ...as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under App data or User data Then tick items to select and tap DELETE or UNINSTALL Memory On the...

Page 242: ...set all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimization Adding device languages You can add languages t...

Page 243: ...ur device s security and to block new types of security threats they will be installed automatically without your agreement Download and install Check for and install updates manually Auto download ov...

Page 244: ...d to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery inf...

Page 245: ...y Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will...

Page 246: ...or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swipi...

Page 247: ...ext reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gest...

Page 248: ...gs for voice feedback Mute with proximity sensor Set the device to pause voice feedback when you place your hand over the sensor at the top of the device Shake for continuous reading Set the device to...

Page 249: ...e keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Q...

Page 250: ...vate it Using the high contrast keyboard Change the colors of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enh...

Page 251: ...the text Launch the Settings app tap Accessibility Visibility enhancements Color lens and then tap the switch to activate it Select a color you want To adjust the transparency level drag the adjustmen...

Page 252: ...he screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the nor...

Page 253: ...lity Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check...

Page 254: ...is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Caption settings Launch the Settings app tap Accessibility Hearing e...

Page 255: ...east one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Power key and theVolume Up key simultaneously...

Page 256: ...Use the following options Scroll left or right on the screen Scroll up or down the screen Magnify the area where the cursor is located Turn off the Always On Display before using this feature Change t...

Page 257: ...n the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this feature place the device on a flat surface with the scree...

Page 258: ...and dexterity Interaction control and then tap the Lock when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app...

Page 259: ...es Accessibility Voice Assistant Universal switch Magnifier window Negative colors Color adjustment Color lens Interaction control High contrast fonts Launching the shortcut services quickly Set to st...

Page 260: ...hen sound plays switch to activate it To set an interval between alerts tap Remind every To set apps to alert you to notifications tap the switches next to apps under Selected reminders to activate it...

Page 261: ...s Direction lock and then tap the switch to activate it 2 Drag your finger up down left or right six to eight times and then tap CONTINUE 3 Draw the direction combination again to verify it and tap CO...

Page 262: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 263: ...hed or damaged visit a Samsung Service Center Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarti...

Page 264: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 265: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 266: ...y not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringt...

Page 267: ...Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is...

Page 268: ...nel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to...

Page 269: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

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