Samsung SM-G7202/D User Manual Download Page 98 | Manualshive

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Troubleshooting

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Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.

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Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

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Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.

•

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.

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Summary of Contents for SM-G7202/D

Page 1: ...www samsung com User Manual SM G7202 D English IND 01 2015 Rev 1 0 ...

Page 2: ... Installing or uninstalling apps 29 Entering text 31 Screen capture 32 My Files Network connectivity 33 Mobile data 33 Wi Fi 34 Tethering and Mobile hotspot Personalising 36 Managing the Home and Apps screens 38 Setting wallpaper and ringtones 39 Changing the screen lock method 39 Easy mode 40 Transferring data from your previous device 41 Setting up accounts Phone 42 Making calls 43 Receiving cal...

Page 3: ...78 Backing up and restoring data 78 Performing a data reset Settings 79 About Settings 79 CONNECTIONS 83 DEVICE 86 PERSONAL 88 SYSTEM Troubleshooting Messages email 47 Messages 48 Email Camera 51 Basic shooting 53 Shooting modes 56 Camera settings Gallery 58 Viewing content on the device Useful apps and features 59 S Planner 60 Internet 61 Video 61 Calculator 62 Clock 64 Memo 64 Radio 66 Voice Rec...

Page 4: ...work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing o...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Page 7: ... Microphone Touch screen Front camera Proximity Light sensor Multipurpose jack Home button Recent apps button Power button Earpiece Back button Volume button Speaker Headset jack GPS antenna Back cover Rear camera Flash Main antenna ...

Page 8: ...The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current screen Home Press to turn on the screen while the screen is locked Press to return to the Home screen Pres...

Page 9: ...he SIM or USIM card provided by the mobile telephone service provider and the included battery Only microSIM cards work with the device 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Page 10: ...t a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Insert the battery with the battery s gold coloured contacts properly align...

Page 11: ...over Ensure that the back cover is closed tightly Use only Samsung approved back covers and accessories with the device Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery 3 Pull out the SIM or USIM card ...

Page 12: ...f the switches for the SIM or USIM cards to activate them Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Tap the card name and icon and then tap Register name or Select icon Set a display icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the dashboard of the notifications...

Page 13: ...ce cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the b...

Page 14: ...lectric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consu...

Page 15: ...e data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory ...

Page 16: ... or corrupted or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage Format SD card Format SD card Erase everythi...

Page 17: ...d directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your f...

Page 18: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 19: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 20: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 21: ... and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app A folder A screen indicator Favourite apps ...

Page 22: ...Basics 22 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Page 23: ...y installed apps On the Home screen tap Apps to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Page 24: ...en Icon Meaning No signal Signal strength Currently accessing SIM or USIM card Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Synced with the web Connected to computer No SIM or USIM card New text or multi...

Page 25: ...nel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notifications panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards ...

Page 26: ...pps screen and tap Settings Display Notification panel Tap and hold an item and then drag the item to another location Using the quick setting buttons You can activate or deactivate some features on the notifications panel Tap the following options to activate or deactivate them You can view more detailed settings if you tap and hold a button Wi Fi Refer toWi Fi for more information Location Refer...

Page 27: ... such as calendar or email Flight mode Refer to Flight mode for more information Opening apps On the Home screen or the Apps screen select an app icon to open it To open the list of recently used apps tap and select an app icon to open Closing an app Tap and drag an app icon to the left or right to close it To close all running apps tap Installing or uninstalling apps Samsung GALAXY Apps Use this ...

Page 28: ... tap to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap SETTINGS Auto update apps and then select an option Managing apps Uninstalling or disabling apps To disable default apps open the Apps screen and tap Uni...

Page 29: ...lt apps that cannot be uninstalled from the device You cannot use disabled apps Uninstalling apps Uninstall downloaded apps Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create memos and more Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Break to the next line De...

Page 30: ...NGUAGES and then select a keyboard layout to use On 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Using additional keyboard functions Tap and hold to use various functions Other icons may appear instead of depending on the last function that was used Enter text by voice Change the language Open the keyb...

Page 31: ...ap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold at the point where the text is to be inserted and tap Paste Screen capture Capture a screenshot while using the device Press and hold the Home button and the Power button simultaneously The image is saved in the Gallery Screen...

Page 32: ...iles Use this app to access various files stored in the device Tap My Files on the Apps screen Access additional options Search for files or folders View files by categories View the download history View files stored in the device ...

Page 33: ...other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap Connect Once the device connects to aWi Fi network the device will reconnect to that network each time i...

Page 34: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot Mobile hotspot 2 Tap the Mobile hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Page 35: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Page 36: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Page 37: ...screen tap Managing the Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag ...

Page 38: ...t from images displayed at the bottom of the screen To select photos taken by the device s camera or other images tap From Gallery 4 Tap Set as wallpaper or Done Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sound To set a ringtone for incoming calls tap Ringtones a SIM or USIM card Ringtones select a ringtone and then tap Done To use a so...

Page 39: ... you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on th...

Page 40: ...information Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch Visit www samsung com smartswitch for more information Samsung Smart Switch is not supported on some devices or computers Using Smart Switch Mobile Use this app to transfer data from your previous device to your new device You can download the app from Galaxy Apps or Play Store 1 On...

Page 41: ... transfer data to your device Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device You can also back up data to the computer via Samsung Kies Refer to Connecting with Samsung Kies for more information Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best experienc...

Page 42: ...ed in Logs Favourites and Contacts Access additional options Add the number to the contacts list Preview the phone number View favourite contacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad Making calls from call logs or contacts list Tap Logs or Contacts and then drag a contact or a phone number to the right to make a call ...

Page 43: ...ering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the Apps screen and tap Phone Settings Call Call rejection Set up call reject messages Missed calls If a call is missed appears on the statu...

Page 44: ... at the top of the device and keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Bluetooth Switch to a Bluetooth headset if it is connected to the device Tap to view more options During a video call Tap the screen to use the following options Switch Switch between the front and rear cameras Mute Turn off the microphone so that the other party c...

Page 45: ... Tap and enter contact information Add an image Add or delete a contact field 3 Tap Save To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap Settings ...

Page 46: ...st and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts 2 Select a contact 3 Tap Add shortcut to home sc...

Page 47: ... additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Access additional options Enter a message Attach files Select contacts from the contacts list Enter recipients Send the message 4 Tap or to send the message ...

Page 48: ...up email accounts Tap Email on the Apps screen Set up an email account when opening Email for the first time Enter the email address and password Tap Next for a private email account or tap Manual setup for a company email account After that follow the on screen instructions to complete the setup To set up another email account tap Settings Manage accounts If you have more than one email account y...

Page 49: ... bottom of the screen to compose a message Add recipients Add a CC or BCC Add recipients from the contacts list Enter a message Enter a subject Send the message Access additional options Attach images videos and others Save the message for later delivery Discard the message ...

Page 50: ...ieved To manually retrieve new messages tap Tap a message to read Reply to the message Add this email address to the contacts list or view other options Reply to all recipients Forward the message Go to the previous or next message Delete the message Open attachments Access additional options Mark the message as a reminder ...

Page 51: ... Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap Change the shooting mode Start recording a video Take a photo View photos and videos you have captured Display current mode Switch between the front and rear cameras Change camera settings ...

Page 52: ...he locked screen To quickly take photos of special moments launch Camera on the locked screen On the locked screen drag outside the large circle If is not shown open the Apps screen tap Settings Lock screen and then tick Camera shortcut This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record videos of other people without their pe...

Page 53: ...ra 2 Tap to use the front camera 3 Tap Selfie 4 Show your palm to the screen or tap to take a photo of yourself Wide selfie Use this mode to take a wide self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap Wide selfie 4 Show your palm to the screen or tap to take a photo of yourself 5 Slowly rotate the device left and then right to take a panoram...

Page 54: ... possible Anti fog Use this mode to take a photo or video in misty conditions On the Apps screen tap Camera Anti fog Beauty face Use this mode to take a photo with lightened faces for gentler images On the Apps screen tap Camera Beauty face Panorama Use this mode to take a photo composed of many photos strung together The device identifies the photo with in Gallery On the Apps screen tap Camera Pa...

Page 55: ...device so the rear camera is aimed at your face When the face is detected the device beeps Then the device automatically takes the photo after 2 seconds Continuous shot Use this mode to take a series of photos of moving subjects On the Apps screen tap Camera Continuous shot Tap and hold to take several photos continuously HDR Rich tone Use this mode to take photos with rich colours and reproduce d...

Page 56: ...ult in higher quality photos however they will take up more memory To use more options tap Palm selfie Set the device to detect your palm so you can use it to take self portraits Beauty face Set the device to take a photo with lightened faces for gentler images Exposure value Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher...

Page 57: ... device to attach the location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditions When you share a photo with the location tag attached the location information may be exposed to others Storage location Select the memory location for storage Grid lines Display viewfinde...

Page 58: ...image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Share the image to others Image and video preview thumbnails ...

Page 59: ...it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Add more details Select a calendar to use or sync with Select an item Enter the location of the event Set a start and end date for the event ...

Page 60: ...s screen tap Settings Accounts and then select an account service Internet 1 Tap Internet on the Apps screen 2 Tap the address field To change the search engine tap the search engine icon next to the web address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Read an article in reading mode Bookmark the current webpa...

Page 61: ... and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Pause and resume playback Rotate the screen s orientation Adjust the volume Calculator Use this app for simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabl...

Page 62: ...imes for the alarm to repeat after the preset time Smart alarm Set a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooz...

Page 63: ...ities list Deleting clocks Tap Select select clocks and then tap Stopwatch On the Apps screen tap Clock Stopwatch Tap Start to time an event Tap Lap to record lap times Tap Stop to stop timing To clear lap times tap Reset Timer On the Apps screen tap Clock Timer Set the duration and then tap Start Drag outside the large circle when the timer goes off ...

Page 64: ...ke a voice recording to insert To save the memo tap Save To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap on the memos list and enter a keyword to search for memos that include the keyword Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and save...

Page 65: ...he current radio station to the favourites list Fine tune the frequency View the list of available stations Record a song from the FM radio Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap Scan and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you ...

Page 66: ...he microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Page 67: ...ider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music ...

Page 68: ...be Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phras...

Page 69: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Page 70: ...vice turns on its visibility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an im...

Page 71: ... the device s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To connect to multiple devices tap Mult...

Page 72: ...Direct select a device to transfer the image to and then tap Done 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displa...

Page 73: ... Fi Miracast devices This feature may not be available depending on the region or service provider Miracast enabled devices that do not support High bandwidth Digital Content Protection HDCP 2 X may not be compatible with this feature Some files may be buffered during playback depending on the network connection To save energy deactivate this feature when not in use If you specify aWi Fi frequency...

Page 74: ...onnect the AllShare Cast dongle to theTV using an HDMI cable 2 On theTV select a connection mode such as HDMI mode to connect an external device 3 On the Apps screen tap Settings Screen Mirroring The detected devices are listed 4 Select a device to connect to Your device s screen appears on theTV screen If you connect the device for the first time tap and hold the dongle s name in the list and ent...

Page 75: ... plug in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter detai...

Page 76: ...Samsung Kies from the Samsung website Launch Samsung Kies and connect the device to the computer Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for more information about how to upgrade Do not turn off the computer or disconnect the USB cable while th...

Page 77: ...a media device 1 Connect the device to the computer using the USB cable 2 Open the notifications panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Connecting with Samsung Kies Samsung Kies is a computer app that...

Page 78: ...ur Google account via the setup wizard you cannot restore the backup data Using a Samsung account On the Apps screen tap Settings Accounts Add account Samsung account and then sign in to your Samsung account Tap Samsung account Backup tick the items to back up and then tap Back up now Back up To restore data open the Apps screen tap Settings Accounts Samsung account Restore select the items and th...

Page 79: ...lly switch between networks tick Smart network switch To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi Fi to share files Advanced CustomiseWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN SettingWi Fi sleep policy Tap Advanced Keep...

Page 80: ...Wi Fi network You can use this feature when the network connection is not available USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluet...

Page 81: ...settings On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Video call Select a SIM or USIM card for video calls Data service network Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call fo...

Page 82: ... screen tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode SIM 1 Network mode SIM 2 Select a network type Network operators Search for availab...

Page 83: ...e device to sound when you select an app or option on the touch screen Screen lock sound Set the device to sound when you lock or unlock the touch screen Display Change the display settings On the Settings screen tap Display Wallpaper Home screen Select a background image for the Home screen Lock screen Select a background image for the locked screen Home and lock screen Select a background image ...

Page 84: ... options may vary depending on the screen lock feature selected Dual clock Set the device to show the dual clock Show date Set the device to show the date with the clock Camera shortcut Set the device to show the camera shortcut on the locked screen This feature may not be available depending on the region or service provider Owner information Enter your information that is shown with the clock Un...

Page 85: ...ice to automatically insert a prefix area or country code before a phone number Call barring Block incoming or outgoing calls Call waiting Allow incoming call alerts when a call is in progress Fixed Dialling Numbers Activate or deactivate FDN mode to restrict calls to numbers in the FDN list Enter the PIN2 supplied with your SIM or USIM card Ringtones and keypad tones Ringtones Add or select a rin...

Page 86: ...creen tap Backup and reset Back up my data Set the device to back up settings and app data to the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to restore settings and app data when the apps are reinstalled on the device Factory data reset Reset settings to the factory default values and delete all data Easy mode Set the device to easy mode...

Page 87: ...pping the button instead of dragging it SERVICES View accessibility services installed on the device TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Launch Explore by touch tutorial Speak passwords Set the device to read the password aloud when you enter the password whileTalkBack is activated Font size Change the font ...

Page 88: ...isplay closed captions on content supported by Google and to change the closed caption settings Mono audio Set the device to switch the sound output from stereo to mono when a headset is connected Sound balance Set the device to adjust the sound balance when using a headset Tap and hold delay Set the recognition time for tapping and holding the screen Interaction control Activate interaction contr...

Page 89: ...as a full stop question mark or exclamation mark Auto spacing Set the device to automatically insert a space between words Auto punctuate Set the device to insert a full stop when you double tap the space bar Keyboard swipe None Set the device to deactivate the keyboard swipe feature Continuous input Set the device to enter text by sweeping on the keyboard Sound Set the device to sound when a key ...

Page 90: ...ds from voice search results Bluetooth headset Set the device to allow voice input of search keywords via the Bluetooth headset microphone when a Bluetooth headset is connected Text to speech options PREFERREDTTS ENGINE Select a speech synthesis engine To change the settings for speech synthesis engines tap Speech rate Select a speed for the text to speech feature Listen to an example Listen to th...

Page 91: ...s time zones Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format Select date format Select a date format Battery View the amount of battery power consumed by your device On the Settings screen tap Battery Display battery percentage Set the device to display the remaining battery life Storage View memory information for your device and memory card or format a m...

Page 92: ...d the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account SIM Change Alert Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen Go to webs...

Page 93: ...re secure use of various apps Install from device storage Install encrypted certificates stored on the USB storage Clear credentials Erase the credential contents from the device and reset the password About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 94: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Page 95: ...vice and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset Reset device Erase everything Before performing the factory data reset remember to make ...

Page 96: ...ed due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The...

Page 97: ...ice Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on yo...

Page 98: ...r device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindo...

Page 99: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 100: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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