Samsung SM-G570F User Manual Download

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www.samsung.com

USER MANUAL

English. 09/2018. Rev.1.0

SM-G570F

SM-G570F/DD

SM-G570F/DS

SM-G570Y

SM-G570Y/DS

SM-G610F

SM-G610F/DD

SM-G610F/DS

SM-G610Y

SM-G610Y/DS

Summary of Contents for SM-G570F

Page 1: ...www samsung com USER MANUAL English 09 2018 Rev 1 0 SM G570F SM G570F DD SM G570F DS SM G570Y SM G570Y DS SM G610F SM G610F DD SM G610F DS SM G610Y SM G610Y DS ...

Page 2: ...ring data from your previous device 33 Understanding the screen 42 Notification panel 44 Entering text Apps and features 47 Installing or uninstalling apps 49 Phone 54 Contacts 58 Messages 60 Internet 62 Email 63 Camera 75 Gallery 81 Multi window 85 Samsung Pay mini 86 Samsung Members 87 Samsung Notes 88 Calendar 89 Samsung Health 93 Voice Recorder 94 My Files 94 Clock 96 Calculator 97 Radio 98 US...

Page 3: ...unds and vibration 116 Notifications 116 Display 117 Screensaver 118 Wallpapers and themes 118 Advanced features 120 Dual Messenger 121 Device maintenance 125 Apps 125 Lock screen 126 Smart Lock 126 Biometrics and security 128 Fingerprint recognition 131 Samsung Pass 135 Secure Folder 139 Cloud and accounts 140 Backup and restore 140 Google 141 Accessibility 142 General management 143 Software upd...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...unications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cause inj...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ... Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is...

Page 10: ...roximity sensor LED indicator Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera Speaker GPS antenna Main antenna Volume key Rear camera Flash SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray ...

Page 11: ...obile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when ex...

Page 12: ...harger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Conn...

Page 13: ...options that help you conserve battery power Optimise the device using the device maintenance feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced Decrease the backlig...

Page 14: ...ceives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If you charge the device while the multipurpose jack is wet the device ma...

Page 15: ...rd Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM models 1 3 4 2 ...

Page 16: ...Basics 16 Dual SIM models SIM card tray 1 1 3 4 2 SIM card tray 2 1 3 4 2 ...

Page 17: ...y SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2 4 Gently press the SIM or USIM card into the SIM card tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the SIM card tray back into the SIM card tray slot If you insert the tray into your device while the tray is wet your device may be damaged Alwa...

Page 18: ...Basics 18 3 Remove the SIM or USIM card Single SIM models Dual SIM models SIM card tray 1 SIM card tray 2 4 Insert the SIM card tray back into the SIM card tray slot ...

Page 19: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 20: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 21: ...ion will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the memory card tray back into the memory card tray slot If you insert the tray into your device while the tray is wet your device ma...

Page 22: ...sferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory...

Page 23: ...ume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emerge...

Page 24: ...ct your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others f...

Page 25: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 26: ...om Samsung Members and more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung acc...

Page 27: ... verity your Samsung account password via your biometric data such as fingerprints tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the...

Page 28: ... or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile device Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device la...

Page 29: ... Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external ...

Page 30: ...Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing importe...

Page 31: ...aunch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Resto...

Page 32: ...ith Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can check the backup data in your Samsung ...

Page 33: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 34: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 35: ...displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps A folder A screen indicator News screen indicator View the latest articles in various categories An app ...

Page 36: ...on the Apps screen Alternatively press the Home key or tap the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 37: ...d gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can al...

Page 38: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 39: ... the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network...

Page 40: ...sing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or the Home key to turn on the screen Locked screen ...

Page 41: ...ssword Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch...

Page 42: ...drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM card for ea...

Page 43: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 44: ... in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When ...

Page 45: ...s Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Set the device to transliterate characters from English into another language This feature may not be available depending on the region or service provider Enter emoticons Enter stickers Attach animated GIFs Enter text by voice Change the keyboard settings Add an...

Page 46: ...eatures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the ...

Page 47: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 48: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 49: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 50: ... and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international c...

Page 51: ...con appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a pho...

Page 52: ...headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so ...

Page 53: ...he Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Launch the Phon...

Page 54: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 55: ...mport and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 56: ...ap the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select con...

Page 57: ...ature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge dup...

Page 58: ...sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Enter emoticons Add recipients from the contacts list Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send the message ...

Page 59: ...pp and tap Settings Block messages Block numbers 2 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone number Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Sett...

Page 60: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 61: ...e In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fin...

Page 62: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 63: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 64: ... appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwi...

Page 65: ...screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF A...

Page 66: ...unny sticker that keeps moving in a video This feature may not be available depending on the region or service provider 1 On the shooting modes list tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 67: ...auty effect tap and select options Refer to Applying beauty effects for more information Pro mode Capture photos and videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determine...

Page 68: ... on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Night mode Take a photo in low light condit...

Page 69: ...ONTINUOUS SHOT Tap and hold to take several photos continuously Animated GIF mode Create an animated GIF by tapping and holding the camera button 1 On the shooting modes list tap ANIMATED GIF 2 Tap and hold to create an animated GIF You must first add this mode to the shooting modes list before you can use it On the preview screen tap Edit camera modes Rear camera and then tick Animated GIF This f...

Page 70: ...downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap ...

Page 71: ...e your eyes appear bigger Selfie focus mode Take selfies that focus on your face by blurring the background This feature may not be available depending on the region or service provider 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap SELFIE FOCUS 3 Face the front camera lens 4 Tap to take a photo Alternativ...

Page 72: ...include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap WIDE SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time ...

Page 73: ...g conditions Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Activate or deactivate the flash Select a filter effect to use when taking photos or recording videos Select a metering method This determines h...

Page 74: ...olution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Timer Select the length of the delay before the camera automatically takes a photo Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use COMMON Edit camera mo...

Page 75: ...ar when you insert a memory card Floating Camera button Add a camera button that you can place anywhere on the screen PressVolume key to Set the device to use theVolume key to control the shutter zoom in or out or adjust the volume level for system sounds Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more informati...

Page 76: ...e image with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field ...

Page 77: ...pture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the...

Page 78: ...auto created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Edit information ...

Page 79: ...lery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save mul...

Page 80: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 81: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 82: ...tly used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 83: ...own to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen vi...

Page 84: ...rs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar between the app windows and tap The current app pair will be added on the Home screen App pair ...

Page 85: ... in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location Samsung Pay mini Register frequently used mobile wallets and UPI Unified Payments Interface bank accounts to Samsung Pay mini a mobile payment service to make payments quickly and securely Launch the Samsung Pay mini app To m...

Page 86: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 87: ...se a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app t...

Page 88: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 89: ...nd tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and ...

Page 90: ...etup Some features may not be available depending on the region View and manage trackers View health tips Set your daily goals and track your progress Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then...

Page 91: ...alk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then d...

Page 92: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 93: ...mos 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 94: ...ent or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DIS...

Page 95: ... from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 96: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 97: ...FM radio Select the radio station you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an...

Page 98: ... app This app may not be available depending on the region or service provider Connect the device to an external USB storage device via a USB On The Go OTG cable To set the device to automatically back up data when an external USB storage is connected tap SETTINGS and tap the Auto back up switch to activate it View the external USB storage information Move data from the device to the external USB ...

Page 99: ...Select an app lock type and set your app unlock code Now you can lock apps or hide them from the Home screen and Apps screen To change the app lock type or unlock or unhide apps tap SETTINGS Locking apps Tap SETTINGS Locked apps ADD select an app to lock and then tap DONE You must enter the unlock code to launch the locked apps Once an app is unlocked it will remain unlocked until the screen turns...

Page 100: ...epending on your service provider or mobile network conditions S Biker mode Introduction In S Biker mode your device automatically answers calls and notifies you of urgent calls only for your safety while you are riding You can also set the device to send smart reply messages to selected contacts to share your estimated journey time This feature may not be available depending on the region or serv...

Page 101: ... in your device will automatically answer the call by playing the preset message and record it as a missed call Missed calls will be logged for up to 24 hours To access the missed calls without activating S Biker mode open the notification panel swipe downwards tap and hold S bike mode and then tap NOTIFICATIONS Answering urgent calls If a caller presses 1 during the preset message the device will...

Page 102: ...re 1 On the S Biker mode screen tap SMART REPLY and tap the switch to activate it 2 Tap the input field and enter your destination s address or select your destination on the map 3 Tap and add contacts who will receive the smart reply message 4 Tap DONE When the selected contacts call you your device will send the smart reply message to them Smart reply messages sent over the previous 24 hours wil...

Page 103: ... the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct ...

Page 104: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 105: ...them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 106: ... and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mo...

Page 107: ...nections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for more information Location Change settings for location information permissions More connectio...

Page 108: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 109: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 110: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 111: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 112: ... device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth teth...

Page 113: ...ual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls S...

Page 114: ...rk Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Add service...

Page 115: ...t the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you se...

Page 116: ...e display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Font and screen zoom Change the screen zoom setting or font size and style Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Swit...

Page 117: ...reensaver when the device is charging Refer to Screensaver for more information Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected image...

Page 118: ...e Settings screen tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Games Activate the Game Launcher This feature may not be available depending on the region or service provider Lock and mask apps Set an app lock or hide it by using a pattern PIN password or fingerprints Notifications from the locked or hidden apps wil...

Page 119: ... Set the device to mute incoming calls or alarms by facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more informat...

Page 120: ...ive notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to...

Page 121: ...verview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger and ultra data saving mode helps you manage your mobile data usage Battery Storage Ultra data saving Device security Memory ...

Page 122: ...e maintenance Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases b...

Page 123: ...our device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA To delete files tick items and tap DELETE To uninstall apps tap and hold items and tap UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping app...

Page 124: ... available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it Activate the Opera Max data compression feature to compress Internet data when using the mobile network Select apps that are allowed to use the mobile data connection in the background Vie...

Page 125: ...ed Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the clock type and colour on the locked screen Roaming clock Set the device to show the dual clock when you are roaming FaceWidgets Change settings for the items displayed on the locked screen Contact information Enter your information that is shown with the ...

Page 126: ... you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Fingerprint Scanner Register your fingerprints to unlock the screen Refer t...

Page 127: ... a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code w...

Page 128: ...f you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern P...

Page 129: ...end your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before usi...

Page 130: ... and tap REMOVE Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using fingerprints with Samsung Pay mini You can use fingerprints with Samsung Pay mini to make payments quickly and securely Refer to Samsung Pay mini for more information Samsung Pay mini may not b...

Page 131: ...allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data such as fingerprints rather than entering your login information Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile network To use this feature...

Page 132: ...ngerprint and tap NEXT to complete the Samsung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password You can use your biometric data instead of entering your password for example when you purchase content from Galaxy Apps...

Page 133: ...in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap SAVE You can now use the biometric data you regi...

Page 134: ...sung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agree...

Page 135: ...lder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alt...

Page 136: ...ng auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from t...

Page 137: ... an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Disable or Uninstall Adding accounts Add your Samsung and Google accounts or other ac...

Page 138: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 139: ...he Settings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data R...

Page 140: ...re information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account a...

Page 141: ...device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously or press the Home key three times quickly Accessibility shortcut Set the device to activateTalkBack Switch Access or Select to Speak when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Notification reminder Set the device to alert you to ...

Page 142: ...mbers for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung This feature may not be available depending on the region or service provider Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or...

Page 143: ...lso schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when conn...

Page 144: ...o change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 145: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 146: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 147: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 148: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 149: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 150: ...he device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in t...

Page 151: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 152: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung SM-G570F, User Manual

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