Getting started
17
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Forgot password or don’t have
an account?
→
Forgot ID
or
Forgot password
on the Samsung account sign-in screen.
You can find your ID or reset your password after you enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will
also be removed from your device.
1
Open
Settings
and tap
Accounts and backup
→
Manage accounts
.
2
Tap
Samsung account
→
My profile
and tap
Sign out
at the bottom of the screen.
3
Tap
Sign out
, enter your Samsung account password, and then tap
OK
.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new phone.
Open
Settings
and tap
Accounts and backup
→
Bring data from old device
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data using a USB cable
You can connect your previous device to your new phone with the USB cable to transfer
data. If you do not have the app on your previous device, download it from
Galaxy Store
or
Play Store
.
1
Connect your new phone and the previous device using your new phone’s USB cable.
A USB connector may be needed depending on the previous device.
2
When the app selection pop-up window appears, tap
Smart Switch
→
Receive data
.