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Summary of Contents for SM-G361F

Page 1: ...www samsung com User Manual SM G361F English EU 06 2015 Rev 1 0 ...

Page 2: ...26 Opening apps 26 Installing or uninstalling apps 28 Entering text 30 Screen capture 30 My Files 31 Power saving feature Network connectivity 32 Mobile data 32 Wi Fi 33 Tethering and Mobile hotspot Personalising 35 Managing the Home and Apps screens 37 Setting wallpaper and ringtones 38 Changing the screen lock method 38 Setting up accounts Phone 39 Making calls 40 Receiving calls 40 Options duri...

Page 3: ...ating the device 73 Backing up and restoring data 73 Performing a data reset Settings 74 About Settings 74 Connections 78 Device 80 Personal 82 System Troubleshooting Messages email 44 Messages 45 Email Camera 47 Basic shooting 48 Shooting modes 50 Camera settings Gallery 52 Viewing content on the device Useful apps and features 53 S Planner 54 Internet 55 Video 56 Clock 57 Calculator 58 Memo 58 R...

Page 4: ...work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing o...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Page 7: ...e Touch screen Front camera Proximity sensor Multipurpose jack Home button Recent apps button Power button Earpiece Back button Volume button Speaker Headset jack GPS antenna Back cover Main antenna Rear camera Flash NFC antenna on the battery ...

Page 8: ...ater to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back...

Page 9: ...he included battery Only microSIM cards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Page 10: ...ns to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 2 1 ...

Page 11: ...the back cover is closed tightly Use only Samsung approved back covers and accessories with the device Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery 3 Press the SIM or USIM card with your finger and then pull it out ...

Page 12: ...turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the battery 1 Plug...

Page 13: ...electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery cons...

Page 14: ...e data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory ...

Page 15: ... or corrupted or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Settings Storage Format SD card FORMAT SD CARD ERASE EVERYTHING Be...

Page 16: ...d directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your f...

Page 17: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 18: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 19: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 20: ... and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen An app A folder A screen indicator Favourite apps A widget ...

Page 21: ...Basics 21 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Page 22: ...ewly installed apps On the Home screen tap to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Page 23: ...en Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Fl...

Page 24: ...ns panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards You can use the following functions on the notifications panel Launch Settings Tap a notification and perform various actions Clear all notifications Adjust the brightness Activate or deactivate options Tap and hold a button...

Page 25: ...de Screen rotation Allow or prevent the interface from rotating when you rotate the device Some apps do not allow screen rotation Bluetooth Refer to Bluetooth for more information Mobile data Refer to Data usage or Mobile networks for more information U power saving Refer to Ultra power saving mode for more information Mobile hotspot Refer toTethering and Mobile hotspot for more information NFC Re...

Page 26: ...Galaxy Apps Use this app to purchase and download apps Tap Galaxy Apps on the Apps screen This app may not be available depending on the region or service provider Installing apps Browse apps by category or tap SEARCH to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the button that shows the a...

Page 27: ...and tap Uninstall disable apps appears on the apps that you can disable Select an app and tap OK To uninstall downloaded apps open the Apps screen and tap Downloaded apps Uninstall Alternatively on the Apps screen tap Settings Application manager select an app and then tap UNINSTALL Enabling apps On the Apps screen tap Show disabled apps select apps and then tap Done Alternatively on the Apps scre...

Page 28: ...ppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Select input languages and then select the languages to use If you select two or more languages you can switch between the input languages by sliding the space key left or right Changing the keyboard layout Tap select a language under Input languages and then select a keyboard layout to us...

Page 29: ...ter text by voice Open the keyboard Start or pause entering text by voice Change the keyboard settings Enter emoticons Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Place the cursor where the text is to be inserted and tap Paste ...

Page 30: ...ring a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device or in other locations Tap My Files on the Apps screen Access additional options Search for files or folders View files by categories View the download history View files stored in the device ...

Page 31: ...ng mode switch to activate it Alternatively open the notifications panel and tap U power saving to activate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap Remove select an app with and then tap OK To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Disabl...

Page 32: ...net or share media files with other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconne...

Page 33: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot Mobile hotspot 2 Tap the Mobile hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Page 34: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Page 35: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Page 36: ...screen tap Managing the Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag ...

Page 37: ...left or right and select from images displayed at the bottom of the screen To select photos taken by the device s camera or other images tap From Gallery 4 Tap SET ASWALLPAPER or SAVE Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sounds and notifications To set a ringtone for incoming calls tap Ringtones select a ringtone and then tap OK T...

Page 38: ...IN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best ...

Page 39: ...tacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad Making calls from call logs or contacts list Tap Logs or Contacts and then drag a contact or a phone number to the right to make a call Making an international call Tap Keypad Tap and hold 0 until the sign appears Enter the country code area code and phone number and then tap To b...

Page 40: ...ar Open the notifications panel to view the list of missed calls Alternatively on the Apps screen tap Phone Logs to view missed calls Options during calls During a voice call The following actions are available Add call Dial a second call Keypad Open the keypad End call End the current call Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the...

Page 41: ...ad Open the keypad Turn on speaker Turn off speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Switch to headset Switch to phone Switch sound output to a connected Bluetooth headset or back to the device s speaker Tap the screen to use the following options Switch Switch between the ...

Page 42: ...and enter contact information Add an image Add or delete a contact field 3 Tap SAVE To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to Contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Tap Settings Contacts Impor...

Page 43: ...st and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts 2 Select a contact 3 Tap Add shortcut to home screen ...

Page 44: ...d enter a message Access additional options Enter a message Select contacts from the contacts list Enter recipients Send the message Attach files 4 Tap to send the message Viewing incoming messages Incoming messages are grouped into message threads by contact Select a contact to view the person s messages You may incur additional charges for sending or receiving messages when you are roaming While...

Page 45: ...l account tap MANAGE ACCOUNTS If you have more than one email account you can set one as the default account Tap MANAGE ACCOUNTS select an account and then tick Default account Sending emails Tap Email on the Apps screen Tap at the bottom of the screen to compose an email Add recipients Add recipients from the contacts list Insert files into the email or use editing options Enter the email text En...

Page 46: ... retrieved To manually retrieve new emails tap Tap an email to read Reply to the email Add this email address to the contacts list or view other options Reply to all recipients Forward the email Go to the previous or next email Delete the email Open attachments Access additional options Mark the email as a reminder ...

Page 47: ...n to zoom in and pinch to zoom out To capture an image from the video while recording tap Change the shooting mode Start recording a video Take a photo View photos and videos you have captured Display current mode Switch between the front and rear cameras Change camera settings The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properl...

Page 48: ...sion Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo On the Apps screen tap Camera Auto Beauty face Use this mode to take a photo with lightened faces for gentler images ...

Page 49: ...lowly in one direction Keep the image within the frame on the camera s viewfinder Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Use this mode to take a series of photos of moving subjects On the Apps screen tap Camera Continuous shot Tap and hold to take several photos continuously Sports Use this mode to take a photo of fast moving subjects On ...

Page 50: ...e This determines how much light the camera s sensor receives For low light situations use a higher exposure ISO Select an ISO value This controls camera light sensitivity It is measured in film camera equivalents Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects White balance Select an appropriate white balance so images have a true to l...

Page 51: ...ditions When you share a photo with the location tag attached the location information may be exposed to others Storage location Select the memory location for storage Grid lines Display viewfinder guides to help composition when selecting subjects The volume key Set the device to use theVolume button to control the shutter or zoom function Reset settings Reset the camera settings The available op...

Page 52: ...image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Share the image to others Image and video preview thumbnails ...

Page 53: ...it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Add more details Select a calendar to use or sync with Select an item Enter the location of the event Set a start and end date for the event ...

Page 54: ...the account name To change an account s syncing option open the Apps screen tap Settings Accounts and then select an account service Internet 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page View your bookmarks sa...

Page 55: ...ous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Pause and resume playback Rotate the screen s orientation Adjust the volume To customise the control panel location during playback tap Settings tick Mini controller and then tap CLOSE Then tap or to move the control panel to either side of the screen ...

Page 56: ... a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooze option drag outside the large circle to repeat the alarm after a...

Page 57: ...top timing To clear lap times tap RESET Timer On the Apps screen tap Clock Timer Set the duration and then tap START Drag outside the large circle when the timer goes off Calculator Use this app for simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calculator...

Page 58: ...ke a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap on the memos list and enter a keyword to search for memos that include the keyword Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and save...

Page 59: ...he current radio station to the favourites list Fine tune the frequency View the list of available stations Record a song from the FM radio Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap Scan and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you ...

Page 60: ...he microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Page 61: ...ome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your ...

Page 62: ...be Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phras...

Page 63: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Page 64: ...vice turns on its visibility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an im...

Page 65: ...t 2 Tap next to the device s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To change the device nam...

Page 66: ...e 3 Tap Wi Fi Direct and then select a device to transfer the image to 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request You can view received images in Gallery Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays the connect...

Page 67: ...the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags If you insert a SIM or USIM card that has a payment feature you can use the device to make payments conveniently On the Apps screen tap Settings NFC and then tap the NFC switch to activate it Alternatively open the notifications panel and tap NFC to activate it Place the NFC a...

Page 68: ...ice to the NFC card reader To set the default payment app tap Tap and pay and select an app The payment services list may not include all available payment apps Sending data Use the Android Beam feature to send data such as webpages and contacts to NFC enabled devices 1 On the Apps screen tap Settings NFC and then tap the NFC switch to activate it Alternatively open the notifications panel and tap...

Page 69: ... plug in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter detai...

Page 70: ...or details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device Download and install Smart Switch from Galaxy Apps or Play Store Launch Smart Switch and follow the on screen instructions to transfer data from your previous device Transferring data from a c...

Page 71: ... image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the n...

Page 72: ...Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device Do not turn off the computer or disc...

Page 73: ...to your Google account via the setup wizard You can launch and open the setup wizard by performing a factory data reset on the device If you do not sign in to your Google account via the setup wizard you cannot restore the backup data Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device ...

Page 74: ...lly switch between networks tick Smart network switch To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi Fi to share files Advanced CustomiseWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN SettingWi Fi sleep policy Tap Advanced Keep...

Page 75: ...mation On the Settings screen tap Tethering and Mobile hotspot Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices through theWi Fi network You can use this feature when the network connection is not available USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a comput...

Page 76: ...running in the background from using them Location Change settings for location information permissions On the Settings screen tap Location and then tap the Location switch to activate it Mode Select a method to collect your location data Recent location requests View which apps request your current location information and their battery usage Location services View the location services your devi...

Page 77: ...en tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode Select a network type Network operators Search for available networks and manually regis...

Page 78: ...g messages and missed calls Other sounds Configure additional sound settings Do not disturb Set the device to mute incoming call and notification sounds except for allowed exceptions Notifications on lock screen Set whether or not to show the content of notifications on the locked screen App notifications Change the notification settings for each app Display Change the display settings On the Sett...

Page 79: ...at is shown with the clock Unlock effect Select an effect that you see when you unlock the screen Help text Set the device to show the help text on the locked screen Call Customise the settings for calling features On the Settings screen tap Call Call rejection Change the settings for rejecting calls such as the reject list and messages Answering and ending calls Change the method of answering or ...

Page 80: ...ogle backup account Automatic restore Set the device to restore settings and app data when the apps are reinstalled on the device Factory data reset Reset settings to the factory default values and delete all data Accessibility Use this feature to improve accessibility to the device On the Settings screen tap Accessibility Direct access Set the device to open selected accessibility menus when you ...

Page 81: ...ility shortcut Set the device to activateTalkBack when you press and hold the Power button and then tap and hold the screen with two fingers Text to speech options Change settings for the text to speech feature Flash notification Set the flash to blink when you have incoming calls new messages or notifications Turn off all sounds Set the device to mute all device sounds such as media sounds and th...

Page 82: ...tings for the voice recogniser Text to speech options Change the text to speech settings Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device Date and time Access and alter the following settings to control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the ti...

Page 83: ...uns out if the device is not used Standby time may vary depending on your device settings and operating conditions Battery View the amount of battery power consumed by your device On the Settings screen tap Battery Display battery percentage Set the device to display the remaining battery life Storage View memory information for your device and memory card or format a memory card On the Settings s...

Page 84: ...tting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account SIM change alert Activate or deactivate the Find my mobile feature which helps locate the device when lost or stole...

Page 85: ...and reset the password Trust agents View the trust agents installed on the device Pin windows Set the device to pin the selected app on the screen App with usage access View which app can access your device s usage history Smart Lock Set the device to bypass the lock screen when trusted devices or locations have been detected About device Access device information edit the device name or update de...

Page 86: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Page 87: ...vice and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING Before performing the factory data reset remember to make ...

Page 88: ...ed due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The...

Page 89: ...ice Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on yo...

Page 90: ...the device you wish to connect to Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver install...

Page 91: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 92: ...storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All ot...

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