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Messages & email

50

►

 

Single SIM models

:

Access additional options.

Enter a message.

Select contacts from the 

contacts list.

Enter recipients.

Send the message.

Attach files.

4 

►

 

Dual SIM models

: Tap 

 or 

 to send the message.

►

 

Single SIM models

: Tap 

 to send the message.

Viewing incoming messages

Incoming messages are grouped into message threads by contact. Select a contact to view 
the person’s messages.

You may incur additional charges for sending or receiving messages when you are 
roaming.

While viewing a message, tap   to view more options.

Summary of Contents for SM-G360M

Page 1: ...www samsung com User Manual SM G360M DS SM G360M English LTN 12 2014 Rev 1 0 ...

Page 2: ...talling apps 30 Entering text 32 Screen capture 32 My Files 33 Power saving feature 33 Viewing help information Network connectivity 34 Mobile data 34 Wi Fi 35 Tethering and Mobile hotspot Personalising 37 Managing the Home and Apps screens 39 Setting wallpaper and ringtones 40 Changing the screen lock method 40 Transferring data from your previous device 42 Setting up accounts Phone 43 Making cal...

Page 3: ... up and restoring data 77 Performing a data reset Settings 78 About Settings 78 CONNECTIONS 82 DEVICE 86 PERSONAL 88 SYSTEM Troubleshooting Messages email 49 Messages 51 Email Camera 53 Basic shooting 54 Shooting modes 56 Camera settings Gallery 58 Viewing content on the device Useful apps and features 59 S Planner 60 Internet 61 Video 62 Clock 63 Calculator 64 Memo 64 Radio 66 Voice Recorder 67 G...

Page 4: ... other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For la...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Page 7: ...out Microphone Touch screen Front camera Proximity sensor Multipurpose jack Home button Recent apps button Power button Earpiece Back button Volume button Speaker Headset jack GPS antenna Back cover Main antenna Rear camera Flash ...

Page 8: ...The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current screen Home Press to turn on the screen while the screen is locked Press to return to the Home screen Pres...

Page 9: ...he included battery Only microSIM cards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Page 10: ...1 2 Single SIM models Insert the SIM or USIM card with the gold coloured contacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconvenienc...

Page 11: ...oured contacts properly aligned with the device s contacts 2 1 4 Replace the back cover Ensure that the back cover is closed tightly Use only Samsung approved back covers and accessories with the device Removing the SIM or USIM card and battery 1 Remove the back cover ...

Page 12: ...ting started 12 2 Pull out the battery 3 Dual SIM models Press the SIM or USIM card with your finger and then pull it out Single SIM models Press the SIM or USIM card with your finger and then pull it out ...

Page 13: ...ated you can receive calls and messages on each card However if you are on a call using one card the other card cannot be used to receive new calls Changing the display name and icon of SIM or USIM cards On the Home screen tap Settings SIM card manager Select a SIM or USIM card and tap Select icon or Register name Set a display name and icon for each card Switching between cards When two SIM or US...

Page 14: ... turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the battery Plug ...

Page 15: ...lectric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consu...

Page 16: ...e data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory ...

Page 17: ...ost or corrupted or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Settings Storage Format SD card Format SD card Delete all Befor...

Page 18: ...d directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your f...

Page 19: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 20: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 21: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 22: ... and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app A folder A screen indicator Favourite apps ...

Page 23: ...Basics 23 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Page 24: ...ewly installed apps On the Home screen tap to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Page 25: ...of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Synced with the web Connected ...

Page 26: ...nel Using the notifications panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notifications panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards ...

Page 27: ...ap and hold a button Wi Fi Refer toWi Fi for more information Location Refer to Location for more information Sound Vibrate Mute Select a sound mode Screen rotation Allow or prevent the interface from rotating when you rotate the device Some apps do not allow screen rotation Bluetooth Refer to Bluetooth for more information Mobile data Refer to Data usage or Mobile networks for more information U ...

Page 28: ... Samsung GALAXY Apps Use this app to purchase and download apps Tap GALAXY Apps on the Apps screen This app may not be available depending on the region or service provider Installing apps Browse apps by category or tap to search for a keyword Select an app to view information about it To download free apps tap Free To purchase and download apps where charges apply tap the button that shows the ap...

Page 29: ...ap Uninstall disable apps appears on the apps that you can disable Select an app and tap OK To uninstall downloaded apps open the Apps screen and tap Downloaded applications Uninstall Alternatively on the Apps screen tap Settings Application manager select an app and then tap Uninstall Enabling apps On the Apps screen tap Show disabled apps select apps and then tap Done Alternatively on the Apps s...

Page 30: ...ppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Select input languages and then select the languages to use If you select two or more languages you can switch between the input languages by sliding the space key left or right Changing the keyboard layout Tap select a language under INPUT LANGUAGES and then select a keyboard layout to us...

Page 31: ...y voice Change the language Open the keyboard Start or pause entering text by voice Change the keyboard settings Enter emoticons Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Place the cursor where the text is to be inserted and tap Paste ...

Page 32: ...fter capturing a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device or in other locations Tap My Files on the Apps screen Access additional options Search for files or folders View files by categories View the download history View files stored in the device ...

Page 33: ...l and tap U power saving to activate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap Remove select an app with and then tap OK To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Turn off Ultra power saving mode The estimated maximum standby time shows the...

Page 34: ...panel and tap Mobile data to activate it Wi Fi Connect the device to aWi Fi network to use the Internet or share media files with other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appe...

Page 35: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot Mobile Hotspot 2 Tap the Mobile Hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Page 36: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Page 37: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Page 38: ... Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag it to a new location To...

Page 39: ...SIM or USIM cards Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sound Dual SIM models To set a ringtone for incoming calls tap Ringtones a SIM or USIM card Ringtones select a ringtone and then tap Done To use a song stored in the device or in your account as a ringtone tap Add To set a ringtone for notifications tap Ringtones a SIM or USIM...

Page 40: ...ng four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verif...

Page 41: ...ow the on screen instructions If the previous device is an Android device ensure that the Smart Switch Mobile app is installed on the device Refer to the help for more information Using Smart Switch with computers Use this feature to import a backup of your data from selected manufacturer s mobile devices from a computer to your device You can download the app from www samsung com smartswitch 1 Ba...

Page 42: ...s Some apps used on your device require a registered account Create accounts to have the best experience with your device On the Apps screen tap Settings Add account and select an account service Then follow the on screen instructions to complete the account setup To sync content with your accounts select an account and tick items to sync Removing accounts On the Apps screen tap Settings select an...

Page 43: ...umber and then tap or to make a voice call or tap to make a video call Access additional options Add the number to the contacts list Preview the phone number View favourite contacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad ...

Page 44: ...ap Logs or Contacts and then drag a contact or a phone number to the right to make a call Making an international call Tap Keypad Dual SIM models Tap and hold 0 until the sign appears Enter the country code area code and phone number and then tap or To block outgoing international calls tap Settings Call Additional settings a SIM or USIM card Call barring Then select a call type and tick Internati...

Page 45: ... Open the notifications panel to view the list of missed calls Alternatively on the Apps screen tap Phone Logs to view missed calls Options during calls During a voice call The following actions are available Add call Dial a second call Keypad Open the keypad End call End the current call Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the t...

Page 46: ... Keypad Open the keypad Speaker off Speaker on Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Switch to headset Switch to phone Switch sound output to a connected Bluetooth headset or back to the device s speaker Tap the screen to use the following options Switch Switch between the front...

Page 47: ... Tap and enter contact information Add an image Add or delete a contact field 3 Tap Save To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to Contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Tap Settings Contacts ...

Page 48: ...st and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts 2 Select a contact 3 Tap Add shortcut to Home screen ...

Page 49: ...y incur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Dual SIM models Access additional options Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message ...

Page 50: ...les 4 Dual SIM models Tap or to send the message Single SIM models Tap to send the message Viewing incoming messages Incoming messages are grouped into message threads by contact Select a contact to view the person s messages You may incur additional charges for sending or receiving messages when you are roaming While viewing a message tap to view more options ...

Page 51: ...p To set up another email account tap Manage accounts If you have more than one email accounts you can set one as the default account Tap Manage accounts select an account and then tick Default account Sending emails Tap Email on the Apps screen Tap at the bottom of the screen to compose a message Add recipients Add recipients from the contacts list Enter a message Enter a subject Send the message...

Page 52: ...To manually retrieve new messages tap Tap a message to read Reply to the message Add this email address to the contacts list or view other options Reply to all recipients Forward the message Go to the previous or next message Delete the message Open or download attachment Access additional options Mark the message as a reminder ...

Page 53: ...n to zoom in and pinch to zoom out To capture an image from the video while recording tap Change the shooting mode Start recording a video Take a photo View photos and videos you have captured Display current mode Switch between the front and rear cameras Change camera settings The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properl...

Page 54: ...provider Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo On the Apps screen ...

Page 55: ...y sky or a plain wall Best photo Use this mode to take a series of photos and save the best one To view other photos in the series scroll left or right The device recommends the best photo and identifies it with On the Apps screen tap Camera Best photo Continuous shot Use this mode to take a series of photos of moving subjects On the Apps screen tap Camera Continuous shot While holding the device ...

Page 56: ...entre of the scene Spot measures the light value at a specific location Matrix averages the entire scene Tap to take pics Tap the image on the preview screen to take photos Video size Select a resolution Use higher resolution for higher quality But it takes up more memory Recording mode Change the recording mode Effects Select a filter effect to use when taking photos or recording videos Flash Act...

Page 57: ...ic lighting situations These settings are similar to the heat range for white balance exposure in professional cameras Exposure value Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Grid lines Display viewfinder guides to help composition when selecting subjects TheVolume key Set the device to use theVolume button...

Page 58: ... image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Send the image to others Image and video preview thumbnails ...

Page 59: ...he date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Add more details Enter the location of the event Select a calendar to use or sync with Select an item Set a reminder Set a start and end date for the...

Page 60: ...ngs and then select an account service under PERSONAL Internet 1 Tap Internet on the Apps screen 2 Tap the address field To change the search engine tap the search engine icon next to the web address field 3 Enter the web address or a keyword and then tap Go To search the web by voice tap To view the toolbars drag your finger downwards slightly on the screen Read an article in reading mode Bookmar...

Page 61: ...lay Move forwards or backwards by dragging the bar Change screen ratio Skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Pause and resume playback Rotate the screen s orientation Adjust the volume ...

Page 62: ... a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooze option drag outside the large circle to repeat the alarm after a...

Page 63: ...top timing To clear lap times tap Reset Timer On the Apps screen tap Clock Timer Set the duration and then tap Start Drag outside the large circle when the timer goes off Calculator Use this app for simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calculator...

Page 64: ...ke a voice recording to insert To save the memo tap Save To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap on the memos list and enter a keyword to search for memos that include the keyword Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and save...

Page 65: ...he current radio station to the favourites list Fine tune the frequency View the list of available stations Record a song from the FM radio Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap Scan and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you ...

Page 66: ...he microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Page 67: ...ider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music ...

Page 68: ...be Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phras...

Page 69: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Page 70: ...vice turns on its visibility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an im...

Page 71: ... the device s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To connect to multiple devices tap Mult...

Page 72: ...i Fi Direct and then select a device to transfer the image to 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays t...

Page 73: ... plug in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter detai...

Page 74: ...Samsung Kies from the Samsung website Launch Samsung Kies and connect the device to the computer Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for more information about how to upgrade Do not turn off the computer or disconnect the USB cable while th...

Page 75: ...ce on the connected computer After you finish playing the file disconnect the device from the computer The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port Connecting as a media device 1 Connect the device to the computer using the USB cable 2 Open the notifications panel and then tap Connected as a media device Media devic...

Page 76: ...uter Refer to the Samsung Kies help for more information Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later 1 Tap Settings on the Apps screen 2 Tap Backup and reset and tick Back up my data 3 Tap Backup account and select an account as the backup account To restore...

Page 77: ...ice Before performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset Reset device Delete all The device automatically restarts ...

Page 78: ...ettings screen tap Wi Fi and then tap the Wi Fi switch to activate it The device can maintain a stable network connection by automatically selecting either theWi Fi or mobile network to use the strongest signal To automatically switch between networks tick Smart network switch To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi...

Page 79: ... device as a mobile hotspot to share the device s mobile data connection with other devices Refer toTethering and Mobile hotspot for more information On the Settings screen tap Tethering and Mobile hotspot Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices through theWi Fi network You can use this feature when the network connection i...

Page 80: ...ch as calendar or email You can select what information to sync for each account in Settings PERSONAL ShowWi Fi usage Set the device to show your data usage viaWi Fi Mobile hotspots Select mobile hotspots to prevent apps that are running in the background from using them SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings On the Settings screen tap ...

Page 81: ... one manually to print files On the Settings screen tap Printing More networks Customise settings to control networks On the Settings screen tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are roaming Access Point ...

Page 82: ...g messages and missed calls Ringtones single SIM models Add or select a ringtone for incoming calls Notifications single SIM models Select a ringtone for events such as incoming messages and missed calls Vibrate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialing keypad tone Set the device to sound when you tap the buttons on the keypad Touch sounds Set the device...

Page 83: ...creen Notification panel Customise the items that appear on the notifications panel Brightness Set the brightness of the display Screen rotation Set the content to rotate automatically when the device is turned Screen timeout Set the length of time the device waits before turning off the display s backlight Daydream Set the device to launch a screensaver when the device is charging or connected to...

Page 84: ...not be available depending on the region or service provider Owner information Enter your information that is shown with the clock Unlock effect Select an effect that you see when you unlock the screen Help text Set the device to show the help text on the locked screen Call Customise the settings for calling features On the Settings screen tap Call Set up call rejection messages Add or edit the me...

Page 85: ...brate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialing keypad tone Set the device to sound when buttons on the keypad are tapped Hide my video Select an image to be shown to the other party Voicemail dual SIM models Service provider code Select your voicemail service provider Voicemail service Select or set your voicemail service provider Voicemail settings Ent...

Page 86: ...ata reset Reset settings to the factory default values and delete all data Accessibility Use this feature to improve accessibility to the device On the Settings screen tap Accessibility Direct access Set the device to open selected accessibility menus when you press the Home button three times quickly Answering ending calls Pressing the Home key Set the device to answer a call when you press the H...

Page 87: ... engines tap Speech rate Select a speed for the text to speech feature Listen to an example Listen to the spoken text for an example Default language status View the status of the current language set for the text to speech feature Flash notification Set the flash to blink when you have incoming calls new messages or notifications Turn off all sounds Set the device to mute all device sounds such a...

Page 88: ...d layout Select input languages Select languages for text input Predictive text Activate predictive text mode to predict words based on your input and show word suggestions You can also customise the word prediction settings Auto replacement Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark Auto capitalization Set the device to automatically cap...

Page 89: ...voice inputs Offline speech recognition Download and install language data for offline voice input Voice search Languages Select a language for voice recognition Speech output Set the device to provide voice feedback to alert you to the current action Ok Google Detection Set the device to begin voice recognition when you say the wake up command while using the search app This feature may not be av...

Page 90: ... and time Access and alter the following settings to control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time ...

Page 91: ...me may vary depending on your device settings and operating conditions Battery View the amount of battery power consumed by your device On the Settings screen tap Battery Show battery percentage Set the device to display the remaining battery life Storage View memory information for your device and memory card or format a memory card On the Settings screen tap Storage Formatting a memory card perm...

Page 92: ...to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account SIM change alert Act...

Page 93: ...ge type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various apps Install from phone storage Install encrypted certificates stored on the USB storage Clear credentials Erase the credential contents from the device and reset the password About device Access device information edit the device name or update device software On the Settings screen t...

Page 94: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Page 95: ...turn on the device to regain functionality If your device is frozen and unresponsive press and hold the Power button and theVolume button down simultaneously for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset Reset device Delete all Before performing the factory data reset remembe...

Page 96: ...battery icon is empty Your battery is low Recharge or replace the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices are not user repl...

Page 97: ...ps contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play...

Page 98: ...r device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindo...

Page 99: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 100: ...storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All ot...

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