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Personalising
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Transferring data from your previous device
Using backup accounts
You can transfer backup data from your previous device to your new device using your
Google or Samsung account. Refer to
for more information.
Using Samsung Smart Switch
You can transfer data of the previous device to a new device via Smart Switch (for mobiles
and computers). Visit
for more information.
Samsung Smart Switch is not supported on some devices or computers.
Using Smart Switch with computers
Use this feature to import a backup of your data (from selected manufacturer’s
mobile devices) from a computer to your device. You can download the app from
.
1
Back up data from a previous device to the computer. For more information, contact the
device’s manufacturer.
2
On the computer, launch Smart Switch.
3
Connect your current device to the computer using the USB cable.
4
On the computer, click the manufacturer of the previous device and follow the on-screen
instructions to transfer data to your device.