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Personalising
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Using Samsung Smart Switch
You can transfer data of the previous device to a new device via Smart Switch (for mobiles
and computers). Visit
for more information.
Samsung Smart Switch is not supported on some devices or computers.
Using Smart Switch Mobile
Use this app to transfer data from your previous iPhone or Android device to your new device.
You can download the app from
Samsung Apps
or
Play Store
.
1
On your device, tap
Smart Switch Mobile
.
2
On your device, select an option depending on the previous device type and follow the
on-screen instructions.
If the previous device is an Android device, ensure that the Smart Switch Mobile app is
installed on the device. Refer to the help for more information.
Using Smart Switch with computers
Use this feature to import a backup of your data (from selected manufacturer’s
mobile devices) from a computer to your device. You can download the app from
.
1
Back up data from a previous device to the computer. For more information, contact the
device’s manufacturer.
2
On the computer, launch Smart Switch.
3
Connect your current device to the computer using the USB cable.
4
On the computer, click the manufacturer of the previous device and follow the on-screen
instructions to transfer data to your device.