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Basics

33

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access 
the editing options. You can set the wallpaper, add widgets, and more. You can also add, 
delete, or rearrange Home screen panels.

•  

Adding panels: Swipe to the left, and then tap  .

•  

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•  

Deleting panels: Tap   on the panel.

•  

Wallpapers

: Change the wallpaper settings for the Home screen and the locked screen.

•  

Themes

: Change the device’s theme. Visual elements of interface, such as colors, icons, 

and wallpapers, will change depending on the selected theme.

•  

Widgets

: Widgets are small apps that launch specific app functions to provide 

information and convenient access on your Home screen. Select a widget and tap 

Add

The widget will be added on the Home screen.

•  

Settings

: Configure settings for the Home screen, such as the screen layout.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the Home 
screen. On the Home screen, tap and hold an empty area, and then tap 

Settings

 

 

Home 

screen layout

 

 

Home screen only

 

 

Apply

.

You can now access all your apps by swiping to the left on the Home screen.

Summary of Contents for SM-F916B

Page 1: ...www samsung com USER MANUAL English LTN 01 2021 Rev 1 0 SM F916B SM F916B LTE SM F916U1 ...

Page 2: ...n record 40 Entering text Apps and features 43 Installing or uninstalling apps 44 Phone 47 Contacts 49 Messages 50 Internet 51 Camera 68 Gallery 72 AR Zone 76 Bixby 78 BixbyVision 79 Bixby Routines 81 Multi window 83 Samsung Pay 85 Samsung Health 86 Samsung Notes 86 Samsung Members 86 Galaxy Shop 87 GalaxyWearable 87 Calendar 88 Reminder 89 Voice Recorder 90 My Files 90 Clock 90 Calculator 91 Game...

Page 3: ...y HAC Settings 106 Introduction 106 Connections 107 Wi Fi 109 Bluetooth 110 NFC and contactless payments 111 Data saver 111 Mobile data only apps 112 Mobile Hotspot 112 More connection settings 113 Sounds and vibration 114 Sound quality and effects 115 Separate app sound 115 Notifications 115 Display 117 Motion smoothness 117 Changing the screen mode or adjusting the display color 118 Screen layou...

Page 4: ...ustomize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data servi...

Page 5: ...ect the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commissio...

Page 6: ...n the device s normal range of operation If the battery becomes too hot the charging speed may decrease or the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB c...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ... the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device overheats and reaches a certain temperature a warning message will appear to prevent device failure skin irritations and damages and battery leakage To lower the device s temperature the screen brightness and the performance speed ...

Page 9: ...se your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure containers Do not use a cable whose covering is pee...

Page 10: ...ocal Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the...

Page 11: ...ight sensor Magnetic sensor Volume key Main screen Inner front camera Speaker Earphone jack Multipurpose jack USBType C Side key Fingerprint recognition sensor SIM card tray Light sensor Microphone Home button soft button Hall sensor Microphone ...

Page 12: ...olded Flash GPS antenna NFC antenna MST antenna Wireless charging coil Main antenna Cover camera Home button soft button Rear camera Cover screen Speaker Hall sensor Proximity Light sensor Microphone Light sensor ...

Page 13: ...use device damage Be careful as the screen coating may peel off resulting in damage to the device when performing repetitive touch actions such as swiping on the screen Use the device in a place without magnetic influence for so that the device will operate normally Your device contains magnets Keep a safe distance between your device and objects that may be affected by magnets such as credit card...

Page 14: ...in features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected You may notice a crease at the center of the Main screen This is a normal characteristic of the device The hall sensor on the Cover screen may or may not be available depending on the model Connectivity problems and battery drain may occur...

Page 15: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 16: ...ice the layout of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will go down for easier control Refer to Using the camera with the device folded Flex mode for more information If the device goes beyond a certain range the device will become either fully unfolded or folded Changing the screen layout is only available in some ...

Page 17: ...se is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible ...

Page 18: ... good Otherwise the device may not charge properly or may overheat Wireless charging coil Precautions for wireless charging Do not place the device on the wireless charger with a credit card or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductiv...

Page 19: ...rging feature to turn off automatically at the preset time using Bixby Routines When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireless power sharing You can charge another device with your device s battery You can still charge another device even while charging your device Depending on the type of accessories or cover being used t...

Page 20: ...ce while charging The power charged to the other device may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment Setting the limit for...

Page 21: ...rce other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger ...

Page 22: ...xt to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold colored contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any d...

Page 23: ...app and tap Connections SIM card manager SIM cards Activate the SIM card to use and customize the SIM card settings eSIMs Activate the eSIM Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated More SIM card settings Customize the call or eSIM settings Turning the device on and off Follow all posted warnings and directions from autho...

Page 24: ...on Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate e...

Page 25: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 26: ...lection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so may cau...

Page 27: ...o your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen...

Page 28: ...unfolding your device To use the device conveniently with one hand use the Cover screen by folding the device To view content on the large screen switch to the Main screen by unfolding the device The window size of some apps may not be adjusted when switching to the Main screen Cover screen Main screen ...

Page 29: ...n Phone Messages Internet Continuing apps on the Cover screen Set your device to switch the apps you are using on the Main screen to the Cover screen when you fold the device Launch the Settings app tap Display Continue apps on cover screen and then tap the switches of the apps you want to continue using on the Cover screen When you fold the device while the app is running the screen of the app wi...

Page 30: ...the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result i...

Page 31: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 32: ...e available on the Cover screen Switching between Home and Apps screens On the Home screen swipe upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button O...

Page 33: ...heme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displayin...

Page 34: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 35: ...ds the center of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings Lock screen Folding the device or pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlo...

Page 36: ...veral times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common Icon Meaning No signal Signal strength Roami...

Page 37: ...on panel The indicator icons may appear differently depending on the service provider or model Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen ...

Page 38: ...ic or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel swipe downwards and then tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently ...

Page 39: ...s and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a porti...

Page 40: ...d tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you must change the ...

Page 41: ... appears Additional keyboard functions Enter emoticons Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Change the keyboard mode Switch to the floating keyboard You can move the keyboard to another location by dragging the tab Enter text by voice Change the keyboard settings Tap to use mor...

Page 42: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 43: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 44: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 45: ...the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls by searching for nearby places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select one from the recommended hot places The business s information such ...

Page 46: ...he calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it ...

Page 47: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 48: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 49: ...p to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messag...

Page 50: ...or information and bookmark your favorite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the c...

Page 51: ...d videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking photos 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you ...

Page 52: ... distance between the camera and the subject is close a background blur effect is applied so the subject stands out If the subject gets further away both the subject and the background can be captured clearly Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems To correct the distortion in photos tap on the preview screen tap Format and advanc...

Page 53: ...on you can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for phot...

Page 54: ...de focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the color tone Activate or deactivate the motion detection feature when recording super slow mo videos The available options may vary depending on the model or shooting mode Using the camera with the device folded Flex mode You can fold your device and stand it up without using a tripod to use ...

Page 55: ...amera app on the Cover screen Taking selfies using the rear camera You can view the preview on the Cover screen and take self portraits with the rear camera 1 Launch the Camera app on the Cover screen 2 Tap SELFIE 3 Unfold the device and face the rear camera 4 Tap to take a photo or tap to record a video This feature is only available in some shooting modes ...

Page 56: ...oto Scene optimizer When the camera recognizes the subject the scene optimizer button will change and the optimized color and effect will be applied If this feature is not activated tap on the preview screen and tap the Scene optimizer switch to activate it Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject On the preview ...

Page 57: ...and modify facial features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select effects and take a photo If you use the My filters feature you can create your own filter using an image with a color tone you like from Gallery Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically ...

Page 58: ...lume while recording a video point the camera towards that direction and adjust the zoom 2 Tap to stop recording the video If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating The optical zoom may not work in low light environments Stabilizing videos Super steady When recording videos stabilize them using t...

Page 59: ...con upwards To save the results individually tap Select tick the items you want and then tap Change the recording time Pro mode Pro video mode Capture photos or videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO or PROVIDEO Select options and customize the settings and then tap to take a photo or tap to record a vid...

Page 60: ...tivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos or videos Select which direction s sound you want to record at a higher level You can also use a USB or Bluetooth microphone by connecting it to your device Pro video mode Reset the settings If the shutter speed is set manual...

Page 61: ...such as an empty sky or a plain wall Food mode Take photos of food with more vibrant colors 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the color tone 4 Tap to take a photo Nigh...

Page 62: ...adjust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following...

Page 63: ...h insufficient or poor lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area tap to activate it The motion detection feature will be activated and the motion dete...

Page 64: ...o edit the slow motion section tap Editor and drag the section editing bar to the left or right Slow motion section Start bracket End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will autom...

Page 65: ...d options Select how you want to save photos HEIF pictures Take photos in the High Efficiency Image Format HEIF RAW copies Set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files retain all of a photo s data for the best image quality but they will take up more memory When using the RAW copies feature each photo is saved in two formats DNG and JPG Ultra wide s...

Page 66: ... take up more memory Advanced recording options Set the device to use an advanced recording option High efficiency videos You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory HDR10 videos You can record videos in which each scene s contrast and color are optimized Zoom in mic While recording a video y...

Page 67: ...ng the optical zoom Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this ...

Page 68: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 69: ...en More options Delete the image Share the image with others Image and video thumbnail Modify the image BixbyVision Add the image to favorites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 70: ...ast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing brighter and clearer videos Enhance the image quality of your videos...

Page 71: ... instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting ...

Page 72: ...not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are...

Page 73: ...The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions an...

Page 74: ...wing actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colors for your emoji La...

Page 75: ...gnizes the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and color Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to st...

Page 76: ...e Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow w...

Page 77: ... Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the communication B...

Page 78: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognize QR co...

Page 79: ...p Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set When a pop up window appears tap Add You can add the routine to the Home screen as a widget and access it quickly Recommendation list ...

Page 80: ... the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notification panel tap next to a routine and tap Stop Managing routines Launch the Settings app and tap Advanced features Bi...

Page 81: ...right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the center of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app...

Page 82: ... be maximized Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the...

Page 83: ...ovider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerpr...

Page 84: ...lded fold the device first 3 Touch the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Canceling payments You can cancel payments by visiting the place where you made them On the card...

Page 85: ...e Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users ...

Page 86: ...p the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the lates...

Page 87: ...ce with your device Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account...

Page 88: ... will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminde...

Page 89: ... bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Be...

Page 90: ... device s storage tap Analyze storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use th...

Page 91: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 92: ...evice overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture scr...

Page 93: ...for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental controls and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then enter your unlock code SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and...

Page 94: ...ransfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Share content by pointing the device among the nearby devices This feature is available only on Galaxy devices that support the Ultra Wideband UWB feature Also the screen of...

Page 95: ...then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Allow only your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and share them with others via a Web link 1 Launch the Gallery app and sele...

Page 96: ...phone open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s smartphone select your speaker from the list of the Bluetooth devices 4 On your smartphone accept the connection request Your speaker will be shared When you play music via yo...

Page 97: ...es list 5 On your friend s smartphone accept the connection request 6 On your smartphone tick your Buds and your friend s Buds on the audio output list When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel ...

Page 98: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 99: ...le HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 100: ...ards and then tap DeX 2 Select aTV from the detected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung Smart...

Page 101: ...an also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your phone as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If y...

Page 102: ...ral management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favorite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX screen la...

Page 103: ...lock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 104: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the c...

Page 105: ...es Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programs from Play Stor...

Page 106: ...efer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and contactless payments for more information Airplane mode Set the device to dis...

Page 107: ...he device s mobile data connection with other devices For more information about the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other ...

Page 108: ...cts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via...

Page 109: ...or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the ...

Page 110: ...vice allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product...

Page 111: ...he background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allowed to use data while Data saver is on and select apps Mobile data only apps Select apps to alwa...

Page 112: ...en network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect...

Page 113: ... automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type Sounds and vibration Options Change setting...

Page 114: ...ecific app separately on the other audio device Refer to Separate app sound for more information Some features may not be available depending on the model Sound quality and effects Set the device s sound quality and effects On the Settings screen tap Sounds and vibration Sound quality and effects Dolby Atmos Select a surround sound mode optimized for various types of audio such as movies music and...

Page 115: ...creen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps that received recent notifications and change the notification settings To customize notification settings for more apps tap More All and select an app from the apps list Do not disturb Set the device to mute all sounds except for allowed exceptions Advanced sett...

Page 116: ... Select apps to use with the full screen aspect ratio Screen timeout Set the length of time the device waits before turning off the display s backlight Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Edge panels Change the settings for the Edge panel Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more i...

Page 117: ...hange the screen mode or adjust the display color to your preference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the color range saturation and sharpness of your display You can also adjust the display color balance by color value Natural This adjusts the screen to a natural tone You can adjust the display color only in Vi...

Page 118: ... the screen view settings On the Settings screen tap Display Screen layout and zoom See more content at the same time Some apps will appear in a split screen layout so that you can view more content Make content larger so it s easier to see Make the items on the screen larger or smaller Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wal...

Page 119: ...vices Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and color of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as yo...

Page 120: ...ys On Display You can view information such as the clock or calendar or control music playback on the screen when it is turned off You can also check notifications for new messages or missed calls The Always On Display is set to appear only when you tap the screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and...

Page 121: ...also view the version of the biometrics security patch and check for updates Google Play Protect Set the device to check for harmful apps and behavior and warn about potential harm and remove them Security update View the version of your device s software and check for updates Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung co...

Page 122: ...assword If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by some...

Page 123: ... appearance Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognized you can unlock the screen w...

Page 124: ...d is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again For bet...

Page 125: ...r before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the ...

Page 126: ... Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsu...

Page 127: ...on appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap IDs and passwords and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites...

Page 128: ...p Settings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secure Folder Secure Folder protects your private content and apps such as photos and contacts from being accessed by others You can keep your private content and apps secure even when the device is un...

Page 129: ...ttom of the locked screen and enter your Samsung account password Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as photos and videos to Secure Folder The following actions are an example of moving a...

Page 130: ... app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Manage accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launc...

Page 131: ...and websites so that you can useWi Fi networks safely For example when using an unsecureWi Fi network in public places such as cafes or airports SecureWi Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites On the Settings screen tap Biometrics and security SecureWi Fi and follow the on screen instructions to complete the setup ...

Page 132: ...that have permission to use them You can also edit the permission settings Samsung Manage personal data related to your Samsung account and change the settings for Customization Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap ...

Page 133: ...Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from you...

Page 134: ...ot be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings ...

Page 135: ...res Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Bixby Routines Add routines to automate settings that you use repeatedly The device also suggests useful routines according to your frequent situations Refer to Bixby Routines for more i...

Page 136: ...e whole screen with your palm This feature may not work if the keyboard is displayed on the screen Keep screen on while viewing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the devic...

Page 137: ...l and tap Uninstall All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted DigitalWellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap D...

Page 138: ...u can also automatically optimize the device with a tap of your finger Optimizing your device On the Settings screen tap Battery and device care Optimize now The quick optimization feature improves device performance through the following actions Closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware Using the auto optimization feature You can ...

Page 139: ...r device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use any more select a category Then tap and hold or select an item and tap Delete or Uninstall The actual availabl...

Page 140: ...for more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard ...

Page 141: ...app does not support the default language the next supported language in the list will be used Accessibility Configure various settings to improve accessibility to the device Refer to Accessibility for more information On the Settings screen tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 142: ...rial number Legal information View legal information related to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity...

Page 143: ...k When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility TalkBack and then tap the switch to activate it To deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings TalkBack tutorial Some features are not avail...

Page 144: ...kBack Settings Custom labels Configuring settings forTalkBack Configure settings forTalkBack for your convenience Launch the Settings app and tap Accessibility TalkBack Settings New features inTalkBack Check for key updates and changes toTalkBack Text to speech settings Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Verbosity Custom...

Page 145: ...rivacy policy Read the privacy policies Terms of service Read the terms and conditions Entering text using the keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility TalkBack Settings and then tap the Single tap typing switch to activate it When you touch the keybo...

Page 146: ...ivate it Using the high contrast keyboard Change the colors of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 147: ...y enhancements Add color filter and then tap the switch to activate it Select a color you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhancements and then tap the Remove animations switch to activate it U...

Page 148: ...ding theVolume Up key and theVolume Down key simultaneously for 3 seconds and then tapping where you want to magnify the screen To temporarily magnify the screen tap and hold where you want to magnify the screen Triple tap screen Zoom in by tapping the screen three times To temporarily magnify the screen tap the screen three times and hold To explore the screen drag two or more fingers across the ...

Page 149: ... you hear better when using an earphone 1 Launch the Settings app tap Accessibility Hearing enhancements Amplify ambient sound and then tap the Amplify ambient sound shortcut switch to activate it 2 Connect an earphone to the device and wear it 3 Tap Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibilit...

Page 150: ...ivate it LiveTranscribe Set the device to capture speech using the device s microphone and convert it to on screen text Launch the Settings app tap Accessibility Hearing enhancements LiveTranscribe LiveTranscribe shortcut and then tap the switch to activate it Then tap to transcribe speech Live Caption Set the device to detect speech and automatically generate captions when you play media content ...

Page 151: ...ectly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen...

Page 152: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 153: ...tch to activate it 3 Press and hold the Side key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Side key Volume key and k...

Page 154: ...ty Interaction and dexterity and then tap the Auto click after pointer stops switch to activate it Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl or Alt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Sticky keys switch to activate i...

Page 155: ... or new messages Launch the Settings app tap Accessibility Advanced settings Flash notification and then tap the switches next to the options you want to activate Time to take action Set the amount of time to display pop up windows that ask you to take action such as notifications or volume controller Launch the Settings app tap Accessibility Advanced settings Time to take action and then select a...

Page 156: ...g voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voice label The voice recording is played back when you place your device near the label Turn on the NFC feature before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice...

Page 157: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 158: ...lutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 159: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the batter...

Page 160: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the fil...

Page 161: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Center The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 162: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 163: ...nt features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer FCC Hearing Aid Compatibility ...

Page 164: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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