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Apps and features

53

Video mode

The camera adjusts the shooting options automatically depending on the surroundings to 
record videos easily.

1 

On the shooting modes list, tap 

VIDEO

 and tap   to record a video.

•  

To switch between the front and rear cameras while recording, swipe upwards or 
downwards on the preview screen or tap  .

•  

To capture an image from the video while recording, tap  .

2 

Tap   to stop recording the video.

Stabilizing videos (Super steady)

When recording videos, stabilize them using the Super steady feature.
Tap 

VIDEO

 on the shooting modes list, tap   on the shooting options to activate it, and then 

record a video.

Using the auto framing feature

You can set the device to change the shooting angle and zoom automatically by recognizing 
and tracking people while recording videos.
On the shooting modes list, tap 

VIDEO

, tap   to activate it, and then record a video.

Summary of Contents for SM-F711B

Page 1: ...www samsung com USER MANUAL English LTN 02 2022 Rev 1 1 SM F711B SM F711U1 ...

Page 2: ...Entering text Apps and features 38 Installing or uninstalling apps 39 Phone 41 Contacts 43 Messages 45 Internet 46 Camera 64 Gallery 68 AR Zone 74 Bixby 76 BixbyVision 77 Bixby Routines 79 Multi window 82 Samsung Health 83 Samsung Notes 84 Samsung Members 84 Samsung Kids 85 Samsung Global Goals 85 SamsungTV Plus 85 Galaxy Shop 85 GalaxyWearable 86 Calendar 86 Reminder 87 Voice Recorder 89 My Files...

Page 3: ...ns Appendix 145 Accessibility 159 Troubleshooting 165 About Hearing Aid Compatibility HAC Settings 97 Introduction 97 Samsung account 97 Connections 99 Wi Fi 100 Bluetooth 101 NFC and contactless payments 103 Data saver 103 Mobile data only apps 103 Mobile Hotspot 104 More connection settings 105 Sounds and vibration 106 Sound quality and effects 106 Separate app sound 107 Notifications 107 Displa...

Page 4: ...on Cover screen You can use various features without unfolding the device Refer to Using the Cover screen for more information Camera View each camera s scenes through the thumbnail and change the scene while recording a video in director s view mode Refer to Camera for more information Multi window Run two apps at the same time in the split screen view Refer to Multi window for more information ...

Page 5: ...ont camera Volume key Side key Fingerprint recognition sensor SIM card tray Front camera Microphone Volume key Side key Fingerprint recognition sensor Main screen Proximity Light sensor Earphone jack Multipurpose jack USBType C Speaker SIM card tray ...

Page 6: ...Getting started 6 Rear camera NFC antenna Wireless charging coil Main antenna Speaker Microphone GPS antenna Cover screen Rear camera Flash ...

Page 7: ...nt camera lens with a hard or sharp object such as a pen or fingernail Doing so may result in damage to device such as scratches dents or screen damage Do not apply excessive pressure to the area where the screen folds Doing so may result in screen damage Do not unfold the device by pushing the screen apart with your finger Doing so may result in damage to the device such as scratches or punctures...

Page 8: ...en itself or the area where the screen folds You may notice a crease at the center of the Main screen This is a normal characteristic of the device Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna are...

Page 9: ...Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen...

Page 10: ...e device the layout of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will go down for easier control Refer to Using the camera with the device folded Flex mode for more information If the device goes beyond a certain range the device will become either fully unfolded or folded Changing the screen layout is only available in ...

Page 11: ...ce before charging the battery Place the center of the device s back on the center of the wireless charger to charge the battery After fully charging disconnect the device from the wireless charger The estimated charging time will appear on the notification panel The actual charging time may vary depending on the charging conditions Wireless charging may not work smoothly depending on the type of ...

Page 12: ...ed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the batter...

Page 13: ...tically at the preset time using Bixby Routines When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireless power sharing You can charge another device with your device s battery You can still charge another device even while charging your device Depending on the type of accessories or cover being used theWireless power sharing feature...

Page 14: ...ce may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment Setting the limit for power sharing You can set the device to stop power s...

Page 15: ...d wired or wireless charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid l...

Page 16: ...he tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold colored contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages ...

Page 17: ...rd to use and customize the SIM card settings eSIMs Activate the eSIM Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated Auto data switching Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network More SIM card settings Customize the call or eSIM settings Turning the device ...

Page 18: ...mption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactiva...

Page 19: ...ant to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung ac...

Page 20: ...sfer data 1 Connect your device and the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognize the previous device and a list of data yo...

Page 21: ...uter Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back u...

Page 22: ...ou fully fold the device you can view information such as the clock or notifications on the Cover screen Main screen Cover screen Using the Cover screen You can view the time and date on the Cover screen without unfolding the device If the Cover screen is off press the Side button or double tap the screen To edit the Cover screen launch the Settings app and tap Cover screen ...

Page 23: ...the notification details tap Open app and unfold the device The app will launch immediately and the notification can then be checked If the screen is locked you must unlock it after tapping Open app to view the notification details Controlling music playback When you play music the music controller will appear on the Cover screen Swipe to the left on the clock and tap the icons to control the play...

Page 24: ...2 To change the shooting mode swipe to the left or right on the preview screen 3 Face the rear camera 4 Show your palm to the camera or press theVolume key to take a selfie or record a video Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Answering or rejecting calls When a call comes in drag to the right to answer th...

Page 25: ... on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may resu...

Page 26: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 27: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 28: ... s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displ...

Page 29: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 30: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favorite apps and features from the Edge panels Drag the Edge panel handle towards the center of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 31: ...ct your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the scree...

Page 32: ...ext or multimedia message Alarm activated Mute mode Vibration mode Airplane mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear diffe...

Page 33: ...cation panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more button...

Page 34: ...1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Devic...

Page 35: ...ed features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screensh...

Page 36: ...pp and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you must change...

Page 37: ... then tap the Keyboard button on navigation bar switch to activate it On a 3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard...

Page 38: ...n option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable se...

Page 39: ...nd tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls If the area around the rear camera is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area Making call...

Page 40: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 41: ...logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information and tap Save Importing co...

Page 42: ... app Tap at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Make a voice call Make a video call Compose a message Compose an email Deleting contacts 1 Launch the Contacts app and tap Delete contacts 2 Select contacts and tap Delete To delete contacts one by one tap a contact from the contacts list and tap More Delete Sharing contacts Yo...

Page 43: ...eamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap Merge Messages Introduction Send and view messages by conversation You may incur additional charges for sending or receiving messages when you are roaming Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap an...

Page 44: ...er a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap Edit categories and tap the switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message setti...

Page 45: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 46: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 47: ...lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution T...

Page 48: ...ns locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooti...

Page 49: ...ter area of the shot to calculate the exposure of the shot Matrix metering averages the entire scene Adjust the color tone Display or hide a graph to check the light distribution in the video In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the color tone Activate or deactivate the motion detection feature when recording super slow ...

Page 50: ... device the camera layout will automatically change Using the Cover screen You can view the viewfinder through the preview on the Cover screen You can also view related information such as the video recording icon and timer countdown on the Cover screen On the preview screen tap to turn on the Cover screen This feature is only available in some shooting modes Video recording Timer Flash ...

Page 51: ...he screen To change the shooting mode swipe to the left or right on the screen Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Shot suggestions The camera suggests the ideal composition for the picture by recognizing the position and angle of your subject On the ...

Page 52: ...ront camera lens To take self portraits with a wide angle shot of the landscape or people tap 3 Tap to take a picture Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture If you use the My filters feature you can create your own filter...

Page 53: ...ture an image from the video while recording tap 2 Tap to stop recording the video Stabilizing videos Super steady When recording videos stabilize them using the Super steady feature Tap VIDEO on the shooting modes list tap on the shooting options to activate it and then record a video Using the auto framing feature You can set the device to change the shooting angle and zoom automatically by reco...

Page 54: ... same time 1 On the shooting modes list tap MORE DIRECTOR SVIEW 2 Select the screen and the camera thumbnail you want and tap to record a video To change the screen before starting the recording tap and select the screen you want You can change the camera thumbnail while recording If the thumbnail is hidden tap to display it 3 Tap to stop recording the video Thumbnail Change the screen ...

Page 55: ...view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customize the shooting options Portrait mode Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a picture 1 On the shooting mo...

Page 56: ...e in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar color to the background The subject or background is plain AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MO...

Page 57: ...ed A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives For low light situations us...

Page 58: ...PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking pictures 3 Tap to stop taking pictures Avoid taking pictures of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with mo...

Page 59: ... motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in super slow motion and save it as a video 2 On the preview screen tap the preview thumbnail To edit the super slow motion section tap and drag the section editing bar to the left or r...

Page 60: ...bject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION and tap to record a video 2 When you are finished recording tap to stop 3 On...

Page 61: ...effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognizing the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Picture ...

Page 62: ...ou cannot play the HEVC videos on other devices or share them online Super slow motion and slow motion videos cannot be recorded in the HEVC format To play the HDR10 video properly the device must support HDR10 General Auto HDR Take pictures with rich colors and reproduce details even in bright and dark areas Tracking auto focus Set the device to track and automatically focus on a selected subject...

Page 63: ...ing Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Vibration feedback Set the device to vibrate in certain situations such as when you tap the camera button Privacy Privacy Notice View the privacy notice Permissions View the permissions required to us...

Page 64: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 65: ... Share the image with others Image and video thumbnail Modify the image BixbyVision View the content on a large screen using the SmartView feature Add the image to favorites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 66: ...re the caption settings Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback s...

Page 67: ...creen instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive De...

Page 68: ...pp and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your o...

Page 69: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video Call screen or Lock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view th...

Page 70: ...ture for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Tap to capture your expression or select a pose you want 4 Tap Done Save Take a picture Emoji Pose ...

Page 71: ...a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a social network Creating your own stickers 1 Launch the AR Zone app and t...

Page 72: ...d 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else When the camera recognizes a face or space the doodles on the face will follow the face as it moves and the doodles in the space will be fixed in the same place even if the camera moves 1 Launch the AR Zo...

Page 73: ...can record yourself doodling Recognition area Change the pen type and color Turn the sound effect on or off Redo Delete doodle Select a resolution for videos Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to stop recording the video You can view and share the video in Gallery Deco Pic Capture pictures or videos with various stickers Launch the AR Zone app and tap Deco Pic ...

Page 74: ...structions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and ...

Page 75: ...e it 3 Tap the Recognize voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want Du...

Page 76: ...xbyVision Launch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to...

Page 77: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 78: ...the button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the not...

Page 79: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 80: ...w recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge...

Page 81: ... pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the center of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 82: ...nch the Samsung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the home cards list Home cards View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or ...

Page 83: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 84: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 85: ...nch the SamsungTV Plus app This app may not be available depending on the service provider or model Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device s setti...

Page 86: ...activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use...

Page 87: ...o restore and tap Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Record or play voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microph...

Page 88: ...eak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice In this case before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Tap...

Page 89: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 90: ...Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimization and then select the mode you want Performance This focus...

Page 91: ...me sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the backgrou...

Page 92: ...e not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile n...

Page 93: ...usic Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person You can also listen to the same music on your Galaxy Buds and another person s Galaxy Buds This feature is available only on devices that support the Music Share feature Sharing a Bluetooth speaker You can listen to music on your smartphone and your friend s smartphone via you...

Page 94: ...uetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music vi...

Page 95: ... create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the computer Launch the ...

Page 96: ...ic You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources ...

Page 97: ... tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that c...

Page 98: ...data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager Activate your SIM or USIM cards and customize the SIM card settings Refer to SIM card...

Page 99: ...Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The network quality information will appear under theWi Fi networks If it does not appear tap Advanced and tap the Show network quality info switch to activate it The quality information may not appear depending on theWi Fi network SharingWi Fi network passw...

Page 100: ...ceived via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies...

Page 101: ... transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tran...

Page 102: ...ust register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Touch the lower part of your device s back to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and contactless paym...

Page 103: ...etwork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional charges when using ...

Page 104: ...connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an...

Page 105: ...vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging th...

Page 106: ...y Atmos for gaming Experience the Dolby Atmos sound optimized for games while playing games Equalizer Select an option for a specific music genre and enjoy optimized sound UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the ...

Page 107: ...ye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the ref...

Page 108: ...f the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refre...

Page 109: ... with third party apps Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the color adjustment bar under White balance When you drag the color adjustment bar towards Cool the blue color tone will increase When you drag the bar towards Warm the red color tone will increas...

Page 110: ... the Settings screen tap Wallpaper and style Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home screen Configure settings for the Home screen such as the screen layout On the Settings screen tap Home screen ...

Page 111: ...ervices such as Dynamic Lock screen Clock style Change the type and color of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen N...

Page 112: ... messages or missed calls The Always On Display is set to appear only when you tap the screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and then select a mode you want The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On D...

Page 113: ...reen Refer to Fingerprint recognition for more information More biometrics settings Change the settings for biometric data You can also view the version of the biometrics security patch and check for updates Google Play Protect Set the device to check for harmful apps and behavior and warn about potential harm and remove them Security update View the version of your device s software and check for...

Page 114: ...after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted Precautions for using face recognition Before using the face recognition to unlock your...

Page 115: ...ing the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognized you can unlock the screen without using any a...

Page 116: ...your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted For better fingerprint recognition When you scan your fingerpr...

Page 117: ...r before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the ...

Page 118: ... Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsu...

Page 119: ...ppears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps or Websites and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and ...

Page 120: ... tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass On the Samsung Pass main screen tap Settings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will r...

Page 121: ...in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customize When you launch the Secure Folder app you must unlock the a...

Page 122: ...tent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery i...

Page 123: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 124: ...Wi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some app...

Page 125: ...onal data related to your Samsung account and change the settings for Customization Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 126: ...ta and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can re...

Page 127: ...Restore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Link toWindows Instantly access data saved in your device on your comput...

Page 128: ...fer to Bixby Routines for more information Screenshots and screen recorder Change the settings for screenshots and screen recorder Show contacts when sharing content Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Video call effects Set to use the feature that changes the background or block background noise during video calls ...

Page 129: ...device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Mute with gestures Set the device to mute certain sounds by using motions or gestures Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint ...

Page 130: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 131: ...ocus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The ...

Page 132: ...haring for more information More battery settings Configure advanced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Se...

Page 133: ...he Settings screen tap Apps General management Customize your device s system settings or reset the device On the Settings screen tap General management Language Select device languages Refer to Adding device languages for more information Text to speech Change the settings for text to speech features used whenTalkBack is activated such as languages speed and more Date and time Access and alter th...

Page 134: ...ll the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap Set as default To keep the current language setting tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from yo...

Page 135: ...dates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various device i...

Page 136: ...I is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number To view your device s IMEI number enter 06 on the dialing keypad or access your device s Settings app This feature may not be supported by some devices ...

Page 137: ...sed by edited registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 138: ...ightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authoriz...

Page 139: ...onjunction with any other antenna or transmitter This equipment should be installed and operated at least 20 cm from the radiator and your body Body worn operation is restricted to belt clips holsters or similar accessories that have no metallic components and must provide at least 1 5 cm of separation between the device and the user s body Instructional icons Warning situations that could cause i...

Page 140: ... from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories ...

Page 141: ...smetics or liquids that include the alcohol Do not expose the device to water moving with force Do not use the device in places where the temperature is higher than the normal range or there is a lot of humidity such as a sauna Do not drop the device or subject it to a heavy impact If the device is exposed to water follow the guidelines below Wipe the device with a soft and clean cloth drying it t...

Page 142: ... with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended period...

Page 143: ...charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Blue...

Page 144: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 145: ...k When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility TalkBack and then tap the switch to activate it To deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings Tutorial and help Some features are not avail...

Page 146: ...k Configure settings forTalkBack for your convenience Launch the Settings app and tap Accessibility TalkBack Settings New features inTalkBack Check for key updates and changes toTalkBack Text to speech settings Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Verbosity Customize the detailed settings for voice feedback Speak passwords...

Page 147: ...aracter is entered and the device reads the text aloud If Hold finger to select key then double tap is selected release your finger from the character you want and then tap anywhere on the screen twice quickly Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key A pop up window appears above the key showing available characters To s...

Page 148: ...ity Visibility enhancements and then tap the Highlight buttons switch to activate it Reversing the display colors Improve screen visibility to help users recognize text on the screen more easily Launch the Settings app tap Accessibility Visibility enhancements and then tap the Color inversion switch to activate it Color adjustment Adjust how colors are displayed on the screen if you have difficult...

Page 149: ...en more visible Launch the Settings app tap Accessibility Visibility enhancements and then tap the Reduce transparency and blur switch to activate it Dimming the screen Dim the screen below the minimum brightness setting for a more comfortable viewing experience Launch the Settings app tap Accessibility Visibility enhancements and then tap the Extra dim switch to activate it Magnifying the screen ...

Page 150: ...creen using the magnifier window tap To move the magnifier drag the edge of the magnifier frame To explore the screen drag two fingers across the magnified screen To adjust zoom ratio pinch two fingers on the magnified screen or spread them apart Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging ...

Page 151: ...s app tap Accessibility Hearing enhancements Caption preference and then tap the Show captions switch to activate it Select an option for configuring the caption settings Sound Notifications Set the device to detect sounds such as the beeping of smoke detectors or crying babies The device will vibrate when it detects sound and the alert will be saved as a log While this feature is enabled the voic...

Page 152: ...ear it 3 Tap Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibility Hearing enhancements Adapt sound and then optimize the sound setting Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call Launch the Settings app tap Accessibility Hea...

Page 153: ... on the device tap Add switch and set switches to control the device To activate the universal switch feature at least one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Side key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the ass...

Page 154: ...creen Magnify the area where the cursor is located Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Interaction and dexterity Assistant menu Select apps to show contextual menus with and then tap the switch...

Page 155: ...Volume Up key simultaneously To set the device to lock the screen after deactivating interaction control mode launch the Settings app tap Accessibility Interaction and dexterity Interaction control and then tap the Lock screen when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction...

Page 156: ... Set the recognition time for pressing a key on the external keyboard Launch the Settings app tap Accessibility Interaction and dexterity Slow keys tap the switch to activate it and then set the time Bounce keys Set the device to recognize only the first time you press a key within a set time when you press the same key repeatedly Launch the Settings app tap Accessibility Interaction and dexterity...

Page 157: ...t aloud Set the device to read aloud what you enter on the keyboard Launch the Settings app tap Accessibility Advanced settings Speak keyboard input aloud tap the switch to activate it and then select an option BixbyVision for accessibility When you activate the BixbyVision accessibility features you can use additional BixbyVision features 1 Launch the Settings app tap Accessibility Advanced setti...

Page 158: ... feature before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap Done to stop 4 Place the lower part of your device s back over the voice label The information in the voice recording will be written to the voice label Installed apps...

Page 159: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 160: ...lutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 161: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the batter...

Page 162: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the fi...

Page 163: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Center The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 164: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 165: ...nt features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer FCC Hearing Aid Compatibility ...

Page 166: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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