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www.samsung.com

USER MANUAL

English. 08/2021. Rev.1.0

SM-F711B

SM-F7110

Summary of Contents for SM-F7110

Page 1: ...www samsung com USER MANUAL English 08 2021 Rev 1 0 SM F711B SM F7110 ...

Page 2: ...screen record 42 Entering text Apps and features 45 Installing or uninstalling apps 46 Phone 49 Contacts 51 Messages 52 Internet 53 Camera 71 Gallery 75 AR Zone 80 Bixby 82 BixbyVision 83 Bixby Routines 85 Multi window 88 Samsung Pay 90 Samsung Health 91 Samsung Notes 92 Samsung Members 92 Samsung Kids 93 Samsung Global Goals 93 SamsungTV Plus 93 Galaxy Shop 93 GalaxyWearable 94 Calendar 94 Remind...

Page 3: ...ings 106 Introduction 106 Samsung account 106 Connections 108 Wi Fi 109 Bluetooth 110 NFC and contactless payments 112 Data saver 112 Mobile data only apps 112 Mobile Hotspot 113 More connection settings 114 Sounds and vibration 115 Sound quality and effects 115 Separate app sound 116 Notifications 116 Display 117 Motion smoothness 118 Changing the screen mode or adjusting the display colour 119 W...

Page 4: ...customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 5: ...to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner...

Page 6: ...performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water resistant featu...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...over screen You can use various features without unfolding the device Refer to Using the Cover screen for more information Camera View each camera s scenes through the thumbnail and change the scene while recording a video in director s view mode Refer to Camera for more information Multi window Run two apps at the same time in the split screen view Refer to Multi window for more information ...

Page 11: ...rom your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories re...

Page 12: ...e key Side key Fingerprint recognition sensor Main screen Proximity Light sensor Earphone jack Multipurpose jack USBType C Speaker SIM card tray NFC antenna Wireless charging coil Main antenna Speaker Microphone GPS antenna Cover screen Rear camera Flash ...

Page 13: ...amera lens with a hard or sharp object such as a pen or fingernail Doing so may result in damage to device such as scratches dents or screen damage Do not apply excessive pressure to the area where the screen folds Doing so may result in screen damage Do not unfold the device by pushing the screen apart with your finger Doing so may result in damage to the device such as scratches or punctures on ...

Page 14: ...tself or the area where the screen folds You may notice a crease at the centre of the Main screen This is a normal characteristic of the device Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area wi...

Page 15: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 16: ...ice the layout of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will go down for easier control Refer to Using the camera with the device folded Flex mode for more information If the device goes beyond a certain range the device will become either fully unfolded or folded Changing the screen layout is only available in some ...

Page 17: ...plied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging When using a charger it is recommended to use a...

Page 18: ...is recommended to separate the cover or accessory from the device Adjust the devices into the correct position as shown in the image below to ensure that their connection is good Otherwise the device may not charge properly or may overheat Wireless charging coil Precautions for wireless charging If you do not follow the precautions below the device may not charge properly or may overheat or the de...

Page 19: ...ore quickly while the device or its screen is turned off If the wireless charger has an internal fan the fan may produce noise during fast wireless charging Add a routine to set the fast wireless charging feature to turn off automatically at the preset time using Bixby Routines When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireles...

Page 20: ...ess charging feature can be charged using this feature Some devices may not be charged To see devices that support theWireless power sharing feature visit the Samsung website To charge properly do not move or use either device while charging The power charged to the other device may be less than the amount shared to it by your device If you charge the other device while charging your device the ch...

Page 21: ... to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives...

Page 22: ...ay to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or i...

Page 23: ...tap Connections SIM card manager SIM cards Activate the SIM card to use and customise the SIM card settings eSIMs Activate the eSIM Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated More SIM card settings Customise the call or eSIM settings Turning the device on and off Follow all posted warnings and directions from authorised pe...

Page 24: ...on Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate e...

Page 25: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 26: ... data 1 Connect your device and the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you ca...

Page 27: ...u must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the dev...

Page 28: ...lly fold the device you can view information such as the clock or notifications on the Cover screen Main screen Cover screen Using the Cover screen You can view the time and date on the Cover screen without unfolding the device If the Cover screen is off press the Side button or double tap the screen To edit the Cover screen launch the Settings app and tap Cover screen ...

Page 29: ...otification details tap Open app and unfold the device The app will launch immediately and the notification can then be checked If the screen is locked you must unlock it after tapping Open app to view the notification details Controlling music playback When you play music the music controller will appear on the Cover screen Swipe to the left on the clock and tap the icons to control the playback ...

Page 30: ...change the shooting mode swipe to the left or right on the preview screen 3 Face the rear camera 4 Show your palm to the camera or press theVolume key to take a selfie or record a video Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Answering or rejecting calls When a call comes in drag to the right to answer the cal...

Page 31: ...the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result i...

Page 32: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 33: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 34: ...eme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displayin...

Page 35: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 36: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel Edge panel settings Edge panel handle ...

Page 37: ...ur personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen usi...

Page 38: ... or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differentl...

Page 39: ...functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain features Sw...

Page 40: ...ce 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Devices N...

Page 41: ...eatures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot o...

Page 42: ...d tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you must change the ...

Page 43: ...ter emojis Enter kaomojis Cangjie qwerty Switch to the qwerty keyboard Pinyin qwerty Switch to qwerty pinyin mode Stroke Switch to stroke mode Tap stroke keys to enter a character Tap when you are unsure about which stroke to enter Pinyin 3 x 4 Switch to 3x4 pinyin mode To enter a character tap the corresponding key and select characters from the left side Switch to handwriting mode Enter stickers...

Page 44: ...e depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 45: ...n option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable se...

Page 46: ...nd tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls If the area around the rear camera is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area Making call...

Page 47: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 48: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 49: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 50: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 51: ...mpty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorti...

Page 52: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 53: ... videos using various modes and settings Camera etiquette Do not take pictures or record videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly ...

Page 54: ...r below the circular frame 3 Tap to take a picture To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Camera settings Take a picture Preview thumbnail Shooting modes list Scene optimiser Zoom Switch between the front and rear cameras Options for current shooting mode Turn on the Cover screen ...

Page 55: ... to sudden changes in air temperature due to the difference in temperature outside and inside the camera cover Try to avoid such conditions when planning to use the camera If fogging does occur allow the camera to dry naturally at room temperature before taking pictures or recording videos otherwise results may look blurry Using zoom features Select or drag it to the left or right to zoom in or ou...

Page 56: ... super steady feature to stabilise a video Select a resolution for hyperlapse videos Select a frame rate Select an aspect ratio for videos Select a resolution for videos Apply a filter effect or beauty effects Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the ...

Page 57: ...tand it up without using a tripod to use the camera more conveniently When you fold the device the camera layout will automatically change Using the Cover screen You can view the viewfinder through the preview on the Cover screen You can also view related information such as the video recording icon and timer countdown on the Cover screen On the preview screen tap to turn on the Cover screen This ...

Page 58: ...right on the screen Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Scene optimiser When the camera recognises the subject the scene optimiser button will change and the optimised colour and effect will be applied If this feature is not activated tap on the previ...

Page 59: ...or tap to switch to the front camera for self portraits 2 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 3 Tap to take a picture Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a pict...

Page 60: ...ture an image from the video while recording tap 2 Tap to stop recording the video Stabilising videos Super steady When recording videos stabilise them using the Super steady feature Tap VIDEO on the shooting modes list tap on the shooting options to activate it and then record a video Using the auto framing feature You can set the device to change the shooting angle and zoom automatically by reco...

Page 61: ... same time 1 On the shooting modes list tap MORE DIRECTOR SVIEW 2 Select the screen and the camera thumbnail you want and tap to record a video To change the screen before starting the recording tap and select the screen you want You can change the camera thumbnail while recording If the thumbnail is hidden tap to display it 3 Tap to stop recording the video Thumbnail Change the screen ...

Page 62: ...sults drag the icon upwards To save the results individually tap Select tick the items you want and then tap Change the recording time Customise the shooting options Portrait mode Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a picture 1 On th...

Page 63: ... in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MO...

Page 64: ...r videos Adjust the shutter speed A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects Change the exposure value This determines how much light the camera s sensor receives...

Page 65: ...de Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking pictures 3 Tap to stop ...

Page 66: ... of the screen to Max you may get clearer pictures 2 Tap and hold your device steady until shooting is complete Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in super slow motion and save it as a video ...

Page 67: ...bject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION and tap to record a video 2 When you are finished recording tap to stop 3 On...

Page 68: ...ne Shot suggestions Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Format and advanced options Select how you want to save pict...

Page 69: ...them online Super slow motion and slow motion videos cannot be recorded in the HEVC format To play the HDR10 video properly the device must support HDR10 Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Tracking ...

Page 70: ... Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Vibration feedback Set the device to vibrate in certain situations such as when you tap the camera button Reset settings Reset the camera settin...

Page 71: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 72: ... Share the image with others Image and video thumbnail Modify the image BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 73: ...o Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback s...

Page 74: ...instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting...

Page 75: ...Launch the Camera app and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap and take a picture or tap Create from image to select a picture If you tap Pre made emojis you can select an emoji and decorat...

Page 76: ...ctures or videos with emojis using various shooting modes 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select the emoji and the mode you want to use The available modes may vary depending on the emoji you select SCENE The emoji mimics your expressions You can also change the background image MASK The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji...

Page 77: ... Stickers 2 Tap Make custom stickers at the bottom of the screen 3 Edit stickers how you want and tap Save You can view the stickers you have created by tapping Custom Deleting emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete Using your emoji stickers in chats You can use your emoji stickers during a conversation via...

Page 78: ...atures may not be available depending on the service provider or model AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji Launch the AR Zone app and tap AR Emoji Studio More options Select an emoji to edit Edit the emoji ...

Page 79: ...n area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Turn the sound effect on or off Redo Delete doodle Select a resolution for videos Enter text Hide the pen tools Undo 3 Ta...

Page 80: ...structions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and ...

Page 81: ... Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the communication B...

Page 82: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text ...

Page 83: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 84: ... the button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the no...

Page 85: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 86: ...w recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge...

Page 87: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 88: ...he initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerprint...

Page 89: ...wer part of your device s back to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or...

Page 90: ...unch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the home cards list Home cards View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or co...

Page 91: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 92: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 93: ...ous video content free of charge Launch the SamsungTV Plus app Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customise the wearable device s settings and apps Launch the GalaxyWearabl...

Page 94: ...to activate it To add accounts to sync with launch the Calendar app and tap Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use l...

Page 95: ... Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Record or play voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause ...

Page 96: ...eak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice In this case before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Tap...

Page 97: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 98: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 99: ...video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Touch protection Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture scr...

Page 100: ...ered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile network Qu...

Page 101: ...e 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Only allow Samsung users in your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and sh...

Page 102: ...luetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your fr...

Page 103: ...onal features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s di...

Page 104: ...u create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the computer Launch the...

Page 105: ...ic You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various source...

Page 106: ...n tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that ...

Page 107: ...ata saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card ...

Page 108: ...Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The network quality information will appear under theWi Fi networks If it does not appear tap Advanced and tap the Show network quality info switch to activate it The quality information may not appear depending on theWi Fi network SharingWi Fi network passw...

Page 109: ...ooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or ill...

Page 110: ... transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tran...

Page 111: ...ust register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Touch the lower part of your device s back to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and contactless paym...

Page 112: ... you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps tap the switch to activate it and then tap the switches next to the apps you want You may incur additional ch...

Page 113: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 114: ...ge the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification System s...

Page 115: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 116: ...e strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refr...

Page 117: ...f the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refre...

Page 118: ...ith third party apps Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards Warm the red colour tone will in...

Page 119: ...me screen Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device ...

Page 120: ...you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself On the Settings screen tap Lock screen Smart Lock and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must ...

Page 121: ...wnwards and then tap Always On Display to deactivate it If you cannot find Always On Display on the quick panel tap and drag the button over to add it Alternatively on the Settings screen tap Lock screen and then tap the Always On Display switch to deactivate it Cover screen Change the settings for the Cover screen On the Settings screen tap Cover screen Clock style Change the type and colour of t...

Page 122: ...s Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure...

Page 123: ...using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy...

Page 124: ...p Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data You can delet...

Page 125: ...d is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again For bet...

Page 126: ...r before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the ...

Page 127: ... Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsu...

Page 128: ...ion appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps or Websites and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites...

Page 129: ...Settings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secure Folder Secure Folder protects your private content and apps such as pictures and contacts from being accessed by others You can keep your private content and apps secure even when the device is un...

Page 130: ... of the locked screen and enter your Samsung account password Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as pictures and videos to Secure Folder The following actions are an example of moving an ...

Page 131: ...our Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Manage accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the ...

Page 132: ...rk in public places such as cafes or airports SecureWi Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites On the Settings screen tap Biometrics and security SecureWi Fi and follow the on screen instructions to complete the setup When SecureWi Fi is activated the icon will appear on the status bar Using this feature may result ...

Page 133: ...pps that have permission to use them You can also edit the permission settings Samsung Manage personal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen ...

Page 134: ...Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from you...

Page 135: ...ot be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings ...

Page 136: ... Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Bixby Routines Add routines to automate settings that you use r...

Page 137: ...he screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a fla...

Page 138: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 139: ...you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status o...

Page 140: ...r sharing for more information More battery settings Configure advanced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the...

Page 141: ...ettings screen tap Apps General management Customise your device s system settings or reset the device On the Settings screen tap General management Language Select device languages Refer to Adding device languages for more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alte...

Page 142: ...he languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap Set as default To keep the current language setting tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your l...

Page 143: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Page 144: ...k When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility TalkBack and then tap the switch to activate it To deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings Tutorial and help Some features are not avail...

Page 145: ...ttings forTalkBack for your convenience Launch the Settings app and tap Accessibility TalkBack Settings New features inTalkBack Check for key updates and changes toTalkBack Text to speech settings Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Verbosity Customise the detailed settings for voice feedback Speak passwords Set the devic...

Page 146: ...tional characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on the pop up window until you hear the character you want and release it Visibility enhancements Using the high contrast theme Apply a clear theme that displays light coloured content on a dark background Launch the Settings app tap Accessibility Visibi...

Page 147: ...y Visibility enhancements Colour adjustment and then tap the switch to activate it Select an option To adjust the intensity of colour drag the adjustment bar under Intensity If you select Personalised colour you can personalise the colour of the screen Follow the on screen instructions to complete the colour adjustment procedure Add colour filter Adjust the screen colours if you have difficulty in...

Page 148: ...ere you want to magnify the screen To temporarily magnify the screen tap and hold where you want to magnify the screen Press Side andVolume up keys Zoom in by pressing the Side key and theVolume Up key simultaneously and then tapping where you want to magnify the screen To temporarily magnify the screen tap and hold where you want to magnify the screen Press and holdVolume up and down keys for 3 s...

Page 149: ...ettings app and tap Accessibility Visibility enhancements Screen zoom Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids Launch the Settings app tap Accessibility Hearing enhancements Hearing aid support and then tap the Hearing aid compatibility switch to activate it Amplify ambient sound Set the device to amplify the sound around...

Page 150: ...ayed through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call Launch the Settings app tap Accessibility Heari...

Page 151: ... caption settings Sound notifications Set the device to detect sounds such as the beeping of smoke detectors or crying babies The device will vibrate when it detects sound and the alert will be saved as a log While this feature is enabled the voice recognition will not operate 1 Launch the Settings app and tap Accessibility Hearing enhancements Sound notifications Open Sound notifications 2 Follow...

Page 152: ...witch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Side key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive men...

Page 153: ...nder the cursor Use the following options Scroll left or right on the screen Scroll up or down the screen Magnify the area where the cursor is located Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Intera...

Page 154: ...Volume Up key simultaneously To set the device to lock the screen after deactivating interaction control mode launch the Settings app tap Accessibility Interaction and dexterity Interaction control and then tap the Lock screen when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction...

Page 155: ...to activate it Slow keys Set the recognition time for pressing a key on the external keyboard Launch the Settings app tap Accessibility Interaction and dexterity Slow keys tap the switch to activate it and then set the time Bounce keys Set the device to recognise only the first time you press a key within a set time when you press the same key repeatedly Launch the Settings app tap Accessibility I...

Page 156: ... aloud Set the device to read aloud what you enter on the keyboard Launch the Settings app tap Accessibility Advanced settings Speak keyboard input aloud tap the switch to activate it and then select an option BixbyVision for accessibility When you activate the BixbyVision accessibility features you can use additional BixbyVision features 1 Launch the Settings app tap Accessibility Advanced settin...

Page 157: ...ture before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap Done to stop 4 Place the lower part of your device s back over the voice label The information in the voice recording will be written to the voice label Installed services...

Page 158: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 159: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 160: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 161: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 162: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 163: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 164: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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