Samsung SM-C5010 User Manual Download Page 9

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Basics

Device layout

Touchscreen

Speaker

Front camera

Headset jack

Speaker

Home key (Fingerprint

recognition sensor)

Recents key

Multipurpose jack (USB Type-C)

Microphone

Power key

Proximity/Light sensor

Microphone

Back key

SIM card / Memory card tray

Summary of Contents for SM-C5010

Page 1: ...www samsung com hk User Manual English HK 08 2018 Rev 1 0 SM C5010 SM C7010 ...

Page 2: ...ring data from your previous device 32 Understanding the screen 41 Notification panel 43 Entering text Apps and features 46 Installing or uninstalling apps 48 Phone 53 Contacts 56 Messages 58 Internet 60 Email 61 Camera 72 Gallery 78 Always On Display 80 Multi window 85 Samsung Pay 89 Samsung Notes 90 Calendar 91 Samsung Health 95 SVoice 97 Voice Recorder 99 My Files 99 Clock 101 Calculator 102 Ra...

Page 3: ...unds and vibration 126 Notifications 126 Display 127 Blue light filter 128 Screensaver 128 Wallpapers and themes 129 Advanced features 130 Dual Messenger 131 Apps 132 Device maintenance 134 Lock screen and security 136 Smart Lock 136 Fingerprint recognition 140 Secure Folder 145 Cloud and accounts 145 Backup and restore 146 Google 146 Accessibility 147 General management 148 Software update 149 Us...

Page 4: ...ely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature Default apps that come with the device are subject to updates and may no longer be supported without prior notice If you have que...

Page 5: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 6: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 7: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 8: ...battery Device layout and functions Package contents Check the product box for the following items Device Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without...

Page 9: ... Touchscreen Speaker Front camera Headset jack Speaker Home key Fingerprint recognition sensor Recents key Multipurpose jack USBType C Microphone Power key Proximity Light sensor Microphone Back key SIM card Memory card tray ...

Page 10: ...vice s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunctio...

Page 11: ...ecents Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous screen Tap and hold to access additional options for the current screen Volume Press to adjust the device volume ...

Page 12: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 13: ...ynced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network ...

Page 14: ...ng The device has a built in fast charging feature You can charge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch ...

Page 15: ...a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about s...

Page 16: ...ds Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always m...

Page 17: ... SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 18: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 19: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 20: ... disabled 3 Place a memory card on the tray 2 with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the...

Page 21: ...ing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the devic...

Page 22: ...your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Volume Down key Power key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others ...

Page 23: ...e or after performing a data reset follow the on screen instructions to set up your device The initial setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device featur...

Page 24: ... preventing others from accessing your device To set the screen lock method later tap No thank you 6 Sign in to your Samsung account You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 25: ...nd more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should crea...

Page 26: ... Reset password You can find your account information when you enter the required information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Cloud a...

Page 27: ...n or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile device Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device l...

Page 28: ... Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external ...

Page 29: ...er Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing impo...

Page 30: ...aunch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Resto...

Page 31: ...ith Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can check the backup data in your Samsung ...

Page 32: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 33: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 34: ...essing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Favourite apps Screen indicators A folder News screen indicator View the latest articles in various categories An app ...

Page 35: ...on the Apps screen Alternatively press the Home key or tap the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 36: ...cuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding mor...

Page 37: ...p and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide in...

Page 38: ...No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Fli...

Page 39: ...nd locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or Home key to turn on the screen Locked screen ...

Page 40: ...screen lock method Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen and security Secure lock settings unlock the screen using the preset screen lo...

Page 41: ...n panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM car...

Page 42: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 43: ...ted in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Enter numbers Change the input language Enter a space Hide the keyboard View more keyboard functions Additional keyboard functions Changing the input language Tap the input language key t...

Page 44: ...repeatedly until the desired character appears Additional keyboard functions Enter emoticons QWERTY KEYBOARD Switch to qwerty pinyin mode 3 x 4 KEYBOARD Switch to 3x4 pinyin mode To enter a character tap the corresponding key repeatedly until the desired character appears Open the text editing panel Enter text by voice Change the keyboard settings Add an item from the clipboard Change the keyboard...

Page 45: ...eatures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the ...

Page 46: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 47: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 48: ...e calls Making calls 1 Launch the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap or to make a voice call Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 49: ...d dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag out...

Page 50: ...con appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a pho...

Page 51: ...l a second call The first call will be put on hold When you end the second call the first call will be resumed Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Mute Turn off th...

Page 52: ...t 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Lau...

Page 53: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 54: ...mport and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 55: ... following actions Add to favourite contacts Make a voice call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap SHARE 3 Select a sharing method Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your conta...

Page 56: ... tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts list Attach files Edit recipients Select a SIM or USIM card Enter emoticons...

Page 57: ...messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Se...

Page 58: ...Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages an...

Page 59: ...e In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fin...

Page 60: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 61: ...e photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the circle Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is s...

Page 62: ... appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwi...

Page 63: ...screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF A...

Page 64: ...otos and videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Select an ISO v...

Page 65: ... on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Night mode Take a photo in low light condit...

Page 66: ...eview screen tap Edit camera modes Rear camera and then tick Food 1 On the shooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 67: ...s of photos of moving subjects On the shooting modes list tap CONTINUOUS SHOT Tap and hold to take several photos continuously Selfie mode Take self portraits with the front camera You can preview various beauty effects on the screen 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap SELFIE 3 Face the front ca...

Page 68: ...ions the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits This feature is available only in SELFIE and BEAUTY modes 1 On the preview screen tap 2 Select the options below to apply beauty effect...

Page 69: ...imer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the wh...

Page 70: ...e exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA Picture size Select a resolution for photos...

Page 71: ...PS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the d...

Page 72: ...Apps and features 72 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories ...

Page 73: ...e image with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field ...

Page 74: ...pture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the...

Page 75: ...auto created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Edit information ...

Page 76: ... Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save...

Page 77: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 78: ...essages or missed calls The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If the screen is locked you must unlock it to view notifi...

Page 79: ...Display double tap the clock 3 Swipe to the left or right on the clock to move to the music controller 4 Tap the icons to control the playback Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen and security Always On Display Set schedule and set the start and end time To always display the Always On Display tap the Show always switch to activate it Deac...

Page 80: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 81: ...tly used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 82: ...he app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the min...

Page 83: ...rs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar between the app windows and tap The current app pair will be added on the Home screen App pair ...

Page 84: ...wipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 85: ...rs You can view more information such as cards that support this feature at www samsung com hk samsungpay To use this feature you must sign in to your Samsung account and register your fingerprints For more information refer to Samsung account and Fingerprint recognition To register cards the device must be connected to aWi Fi or mobile network The procedures for the initial setup and card registr...

Page 86: ...er your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com hk samsungpay L...

Page 87: ...f the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use 3 Place your finger on the Home key to scan your fingerprint Alternatively enter the payment PIN you set when setting up the Samsung Pay ...

Page 88: ...epending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung P...

Page 89: ...se a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app t...

Page 90: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 91: ...ync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Samsung Health Introduction Samsung Health helps you manage your ...

Page 92: ...instructions to complete the setup View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your ...

Page 93: ...alk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then d...

Page 94: ...such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as well as with any of your other conn...

Page 95: ...Voice wake up Change wake up command Custom START and then follow the on screen instructions To set the device to launch SVoice using the wake up command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively open the Samsung folder and launch the SVoice app When SVoice is launched the device begins voice...

Page 96: ... recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak Setting the language Open the Samsung folder launch the SVoice app tap Language and then select a language The selected language is applied to SVoice only ...

Page 97: ...inguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording Change the recording mode 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 98: ...uth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open t...

Page 99: ...ion ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If yo...

Page 100: ...y from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 101: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 102: ... from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through t...

Page 103: ...ion you want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Turn on or off the GameTools icon Open games with or without sound Change the performance mode Access additional options ...

Page 104: ...ou deactivate the feature Game Launcher will be removed from the Home screen and the Apps screen 2 Launch the Game Launcher app 3 Tap a game from the games list To find more games drag the screen upwards Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold...

Page 105: ...arious options on the GameTools panel while playing a game To open the GameTools panel tap Record your game session Mute notification sounds and display notifications only for incoming calls and emergency alerts Access the GameTools settings Access the Game Launcher screen Lock the touchscreen Lock the auto brightness adjustment feature Lock the Back key Lock the Recents key Capture screenshots Bl...

Page 106: ...es TVs and IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Laun...

Page 107: ... on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Launch the ...

Page 108: ...ame 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Launch the SmartThings app and tap Devices The list of connected devices will appear 2 View the status of devices on the list To control the devices select a device When the...

Page 109: ...ommand Launch the SmartThings app select a location tap Add scene and then set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app and tap Aut...

Page 110: ...nt by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly sh...

Page 111: ...ll appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information a...

Page 112: ...e your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 113: ...efer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automati...

Page 114: ... Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager for more information Location Change settings for location information permissions More connection settings Customise settings to control other features Refer to More connection settings for ...

Page 115: ... it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The fol...

Page 116: ...ed Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1...

Page 117: ...ther device 1 Launch the Gallery app and select an image 2 Tap Bluetooth and then select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the oth...

Page 118: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 119: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 120: ...i USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tet...

Page 121: ...heWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card f...

Page 122: ...plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the MirrorLink feature to control your device s MirrorLink apps on the vehicle s head unit monitor Refer to MirrorLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile netwo...

Page 123: ...ections More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing conten...

Page 124: ... device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s MirrorLink apps on the head unit monitor Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle Sounds and vibration Change settings for various sounds on the devic...

Page 125: ...option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Vibration feedback Set the device to vibrate when you tap or and for other actions such as tapping and holding items Dialling keypad tones Set the device to sound when you tap the buttons on the keypad Keyboard sound S...

Page 126: ...brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change the screen mode to adjust the display s colour ...

Page 127: ...when the device is charging Refer to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2 Drag the adjustmen...

Page 128: ...ards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back key To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpapers ...

Page 129: ...uick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Multi window Select a Multi window launch method Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can...

Page 130: ... device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap ...

Page 131: ... DISABLE or UNINSTALL All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted Apps Manage the device s apps and change their settings You can view the apps usage information change their notification or permission settings or uninstall or disable unnecessary apps On the Settings screen tap Apps ...

Page 132: ...tap of your finger Battery Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed ap...

Page 133: ...ons except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options You can set the device to charge the battery more quickly Tap Advanced settin...

Page 134: ...nce Device security SCAN PHONE Lock screen and security Options Change the settings for securing the device On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for mor...

Page 135: ...f your device s security system and check for updates Install unknown apps Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not usi...

Page 136: ... turn on the device you must unlock the screen using the pattern PIN or password you set 1 On the Settings screen tap Lock screen and security Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Fingerprint recognition In order for fingerprint recognition to function your fingerprint information needs t...

Page 137: ...onvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features such as Samsung Pay you must register your biometric data again For better fingerprint recognition When you scan your fingerprints on the device be aware of the following conditio...

Page 138: ...screen lock method If you have not set a screen lock method create one 3 Place your finger on the Home key 4 After the device detects your finger lift it up and place it on the Home key again Repeat this action until the fingerprint is registered When you are finished registering your fingerprints tap DONE When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the scr...

Page 139: ... that support password saving This feature is only available for webpages that you access via the Internet app 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Web sign in switch to activate it 4 Open a webpage that you want to sign in to with a fingerprint 5 Enter your user name and password and then tap th...

Page 140: ...cure Folder Secure Folder protects your private content and apps such as photos and contacts from being accessed by others You can keep your private content and apps secure even when the device is unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customis...

Page 141: ...Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder whe...

Page 142: ...Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Open the Samsung folder launch the Secure Folder app and then tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an a...

Page 143: ...tap the Show Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Open the Sams...

Page 144: ...ecure Folder You can uninstall Secure Folder including the content and apps in it Open the Samsung folder launch the Secure Folder app and then tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap UNINSTALL To access data backed from Secure Folder open the Samsung folder launch the My Files app and then tap Int...

Page 145: ... settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Backup and restore for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Smart Switch for more information Backup and restore Keep your personal information app data a...

Page 146: ...to improve accessibility for visually impaired users Hearing Customise the settings to improve accessibility for users with hearing impairment Dexterity and interaction Customise the settings to improve accessibility for users who have reduced dexterity Text to speech Change the settings for text to speech features used whenVoice Assistant is activated such as languages speed and more Direction lo...

Page 147: ... languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Report diagnostic information Set the devi...

Page 148: ...nd move it to the top of the list Then tap DONE If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to blo...

Page 149: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 150: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 151: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 152: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 153: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 154: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follo...

Page 155: ...work to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature an...

Page 156: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 157: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung SM-C5010, User Manual

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