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User Manual

Samsung SM-A920FZIJUPO, User Manual

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Settings

194

Dual Messenger

Install the second app and use two separate accounts for the same messenger app.

1

On the Settings screen, tap

Advanced features

→

Dual Messenger

.

Supported apps will appear.

2

Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.

Second app

•

The Dual Messenger feature may not be available depending on the app.

•

Some features of the app may be limited for the second app.

Uninstalling a second app

1

On the Settings screen, tap

Advanced features

→

Dual Messenger

.

2

Tap the switch of the app you want to disable and tap

Disable

or

Uninstall

.

All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

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Summary of Contents for SM-A920FZIJUPO

Page 1: ...www samsung com USER MANUAL English LTN 03 2019 Rev 1 0 SM A920F SM A920F DS...

Page 2: ...Switch 35 Understanding the screen 48 Notification panel 50 Entering text Apps and features 53 Installing or uninstalling apps 55 Bixby 64 BixbyVision 68 Bixby Home 70 Reminder 74 Phone 79 Contacts 83...

Page 3: ...card manager dual SIM models 160 Mobile Hotspot andTethering 162 More connection settings 165 Sounds and vibration 165 Dolby Atmos surround sound 166 Separate app sound 166 Notifications 167 App icon...

Page 4: ...registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Dis...

Page 6: ...top charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If th...

Page 7: ...recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using...

Page 8: ...ntinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to coo...

Page 9: ...ery cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the s...

Page 10: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Touchscreen Volume key Bixby key Proximity Light sensor Multipurpose jack USB Type C...

Page 12: ...ice close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the came...

Page 13: ...rs may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not...

Page 14: ...n Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Nav...

Page 15: ...cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the ch...

Page 16: ...or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source...

Page 17: ...up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the...

Page 18: ...Basics 18 Single SIM models...

Page 19: ...Basics 19 Dual SIM models...

Page 20: ...the tray with the gold colored contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 2 1 Tray 1 Tray 2 4 Gently press the SIM...

Page 21: ...Basics 21 Correct card installation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 microSD card Use only a nano SIM card...

Page 22: ...card manager Select a SIM or USIM card and tap the switch to activate it Customizing SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to a...

Page 23: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 24: ...to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from...

Page 25: ...slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering...

Page 26: ...amsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible...

Page 27: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hosp...

Page 28: ...aining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emerg...

Page 29: ...nitial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from acce...

Page 30: ...re Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launc...

Page 31: ...required information If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints Refer to Samsung Pass...

Page 32: ...the right to transfer Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you...

Page 33: ...fer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com sm...

Page 34: ...previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data Yo...

Page 35: ...ly excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or...

Page 36: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 37: ...ents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button...

Page 38: ...navigation bar will be hidden and the gesture hints will appear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards If you want to hide the g...

Page 39: ...navigation bar Gesture hints Set the device to display indicators at the bottom of the screen to show where the soft buttons are located This feature appears only when you select Full screen gestures...

Page 40: ...Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home sc...

Page 41: ...reen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home...

Page 42: ...d apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder M...

Page 43: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers wi...

Page 44: ...low are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open th...

Page 45: ...Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction...

Page 46: ...ock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen...

Page 47: ...by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the followi...

Page 48: ...anel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform v...

Page 49: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 50: ...upported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions...

Page 51: ...a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboar...

Page 52: ...as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If...

Page 53: ...INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option...

Page 54: ...device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission...

Page 55: ...device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be avail...

Page 56: ...ormation will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature yo...

Page 57: ...ternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the...

Page 58: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follo...

Page 59: ...For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby...

Page 60: ...up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently...

Page 61: ...d tap View all 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say y...

Page 62: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphon...

Page 63: ...his option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also ch...

Page 64: ...ge Text Place Wine QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features...

Page 65: ...formation tap the feature icon or select a search result Translating or extracting text Recognize and show the translated text on the screen You can also extract text from a document or an image file...

Page 66: ...nformation about nearby places by recognizing your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes...

Page 67: ...recognize it 3 Tap or select a search result on the screen The information about the wine label will appear Reading QR codes Recognize QR codes and view a variety of information such as websites phot...

Page 68: ...egister and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after perform...

Page 69: ...p displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or...

Page 70: ...aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Rem...

Page 71: ...a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water t...

Page 72: ...wers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing...

Page 73: ...t you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have bee...

Page 74: ...and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character A...

Page 75: ...dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap...

Page 76: ...ll is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numb...

Page 77: ...ected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Mute Turn off...

Page 78: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing con...

Page 79: ...ing a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter con...

Page 80: ...ontacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account a...

Page 81: ...profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the p...

Page 82: ...embers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other...

Page 83: ...you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon...

Page 84: ...at look like you via messages While composing a message tap and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you cr...

Page 85: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specif...

Page 86: ...er You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification r...

Page 87: ...ernet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to th...

Page 88: ...ret mode the device will change the color of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method...

Page 89: ...t you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When...

Page 90: ...you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle...

Page 91: ...Emoji Take a photo Preview thumbnail Shooting modes Current mode Scene optmizer button Select a lens Switch between the front and rear cameras Options for current shooting mode To adjust the brightne...

Page 92: ...t indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Take a photo or record a video after selecting the c...

Page 93: ...he 2x optical zoom may not work in low light environments Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes...

Page 94: ...otos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus o...

Page 95: ...rea You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you want to separate the focus area...

Page 96: ...s the subject or scene the scene optmizer button will change and the optimized color will be applied Flaw detection If a photo is taken poorly the device will notify you to take the photo again When s...

Page 97: ...a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting con...

Page 98: ...uper slow motion videos 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow mot...

Page 99: ...playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start...

Page 100: ...n and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subje...

Page 101: ...Apps and features 101 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar Live focus...

Page 102: ...ecorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the background blur level drag the background blur adjustme...

Page 103: ...Make a My Emoji that looks like you My Emoji stickers with various expressions will be automatically generated 1 On the preview screen tap AR Emoji Create My Emoji 2 Align your face on the screen and...

Page 104: ...nwards or tap Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap Live stickers Capture photos and videos with various live stickers As you move your face stickers will track w...

Page 105: ...kers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers...

Page 106: ...y effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or...

Page 107: ...on section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap Hyperlapse 2 Tap and select a fra...

Page 108: ...er higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life color range You can set the color temperature Panorama mode Using panorama mode t...

Page 109: ...ooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the...

Page 110: ...the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo...

Page 111: ...ted uses the light in the center portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated center area of the shot to calculate the exposure of the shot Matrix av...

Page 112: ...to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the...

Page 113: ...w available shooting modes or edit the shooting modes list Shooting methods Select a shooting method for taking a photo or recording a video Storage location Select the memory location for storage Thi...

Page 114: ...dditional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favorites You can create an animated GIF or collage from multiple images On the list tap Cr...

Page 115: ...d tap Pictures 2 Select a video to play 3 Tap Play video to play the video Lock the playback screen Skip to the previous video Tap and hold to rewind Switch to the pop up video player Capture the curr...

Page 116: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also vie...

Page 117: ...ery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the i...

Page 118: ...red albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign...

Page 119: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to...

Page 120: ...lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to displ...

Page 121: ...een is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock sc...

Page 122: ...the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and sel...

Page 123: ...un multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 124: ...ot on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows Wh...

Page 125: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency le...

Page 126: ...www samsung com samsung pay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account and Fingerprint recognition To m...

Page 127: ...er your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app...

Page 128: ...ures 128 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select...

Page 129: ...e left or right to select the card you used Follow the on screen instructions to complete payment cancellation Samsung Members Samsung Members offers support services to customers such as device probl...

Page 130: ...Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an imag...

Page 131: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an al...

Page 132: ...it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync wit...

Page 133: ...w the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View...

Page 134: ...a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If...

Page 135: ...tion may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have...

Page 136: ...tions list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favorites list Fine tune the frequency View...

Page 137: ...m the stations list Voice Recorder Introduction Use different recording modes for various situations The device can convert your voice to text Making voice recordings 1 Launch the Voice Recorder app 2...

Page 138: ...r your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this fea...

Page 139: ...field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to...

Page 140: ...tion and name and then tap Add 2 Set the duration and then tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simp...

Page 141: ...from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without...

Page 142: ...p Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app...

Page 143: ...some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how t...

Page 144: ...t ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone Fo...

Page 145: ...instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to...

Page 146: ...ol the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple de...

Page 147: ...r Add actions to add actions to perform 6 Tap Save Adding automations You can also set an automation to operate devices automatically depending on the preset time the status of devices and more For ex...

Page 148: ...various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2...

Page 149: ...or monitor When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment so...

Page 150: ...e or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with...

Page 151: ...rmation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to...

Page 152: ...aches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card...

Page 153: ...ssword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feat...

Page 154: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 155: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 156: ...t to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings scr...

Page 157: ...ion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information fro...

Page 158: ...ice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not incl...

Page 159: ...r data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the da...

Page 160: ...from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering...

Page 161: ...Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile...

Page 162: ...nload booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school...

Page 163: ...While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can di...

Page 164: ...multaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devi...

Page 165: ...ce to adjust the media volume level when you press theVolume key System sounds Set the device to sound for actions such as turning the screen on or off or controlling the touchscreen Advanced sound se...

Page 166: ...button 3 Select a device for playing the selected app s media sound Notifications Options Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings...

Page 167: ...our brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for mo...

Page 168: ...Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors Screen saver Set the device to launch a screen saver when the device is charging Refer to Screen saver for...

Page 169: ...ing videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display color only in Adaptive display mode Adaptive display...

Page 170: ...creen turns off automatically The screen saver will be displayed when the device is charging 1 On the Settings screen tap Display Screen saver and tap the switch to activate it 2 Select an option If y...

Page 171: ...tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locat...

Page 172: ...Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your devi...

Page 173: ...le location service to provide more accurate information about the location of your device Security update View the version of your device s software and check for updates Samsung Pass Verify your ide...

Page 174: ...ock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget...

Page 175: ...on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your fa...

Page 176: ...our face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock...

Page 177: ...identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the...

Page 178: ...tion sensor and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If...

Page 179: ...ts 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use the...

Page 180: ...ogin information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register you...

Page 181: ...screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric data...

Page 182: ...fingerprints via Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsu...

Page 183: ...Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsun...

Page 184: ...tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your bi...

Page 185: ...cked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize...

Page 186: ...con color of Secure Folder tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it...

Page 187: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move cont...

Page 188: ...d Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instr...

Page 189: ...ure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore Backed up data will be restore...

Page 190: ...r sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cl...

Page 191: ...nt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick...

Page 192: ...our device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sy...

Page 193: ...ture Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Direct share Set the device to display the people you contacted on the...

Page 194: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 195: ...ap of your finger Battery Storage Security Memory Using the quick optimization feature On the Settings screen tap Device care Fix now or Optimize now The quick optimization feature improves device per...

Page 196: ...tween the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decrease...

Page 197: ...such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under User data Then tick items to select and tap DELETE or UNINSTALL Memory On the Settin...

Page 198: ...set all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimization Adding device languages You can add languages t...

Page 199: ...ervices View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 200: ...d to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery inf...

Page 201: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 202: ...hed or damaged visit a Samsung Service Center Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarti...

Page 203: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 204: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 205: ...may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ri...

Page 206: ...to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it...

Page 207: ...tom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with...

Page 208: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

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