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Samsung SM-A9200ZBDTGY, User Manual

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Summary of Contents for SM-A9200ZBDTGY

Page 1: ...www samsung com hk USER MANUAL English HK 04 2019 Rev 1 0 SM A9200...

Page 2: ...e Smart Switch 33 Understanding the screen 46 Notification panel 48 Entering text Apps and features 51 Installing or uninstalling apps 53 Bixby 62 BixbyVision 67 Bixby Home 69 Reminder 73 Phone 78 Con...

Page 3: ...etooth 151 NFC and payment 154 Data saver 155 SIM card manager 155 Mobile Hotspot andTethering 157 More connection settings 160 Sounds and vibration 160 Dolby Atmos surround sound 161 Separate app sou...

Page 4: ...registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Dis...

Page 6: ...top charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If th...

Page 7: ...recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using...

Page 8: ...ntinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to coo...

Page 9: ...ery cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the s...

Page 10: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Touchscreen Volume key Bixby key Proximity Light sensor Multipurpose jack USB Type C...

Page 12: ...ice close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the came...

Page 13: ...rs may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not...

Page 14: ...n Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Nav...

Page 15: ...cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the ch...

Page 16: ...or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source...

Page 17: ...ice heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Inst...

Page 18: ...nsert the ejection pin into the hole next to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from t...

Page 19: ...the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device wh...

Page 20: ...nager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access th...

Page 21: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 22: ...to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from...

Page 23: ...y slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from enterin...

Page 24: ...amsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible...

Page 25: ...s and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hosp...

Page 26: ...aining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emerg...

Page 27: ...nitial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from acce...

Page 28: ...re Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launc...

Page 29: ...required information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account If a pop up window about using biometric data appears tap Register You can ver...

Page 30: ...have the right to transfer Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch I...

Page 31: ...from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com hk apps sma...

Page 32: ...previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data Yo...

Page 33: ...ly excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or...

Page 34: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 35: ...ents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button...

Page 36: ...navigation bar will be hidden and the gesture hints will appear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards If you want to hide the g...

Page 37: ...Change the order of the buttons on the navigation bar Gesture hints Set the device to display indicators at the bottom of the screen to show where the soft buttons are located This feature appears onl...

Page 38: ...Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home sc...

Page 39: ...reen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home...

Page 40: ...d apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder M...

Page 41: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers w...

Page 42: ...table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you...

Page 43: ...ressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction w...

Page 44: ...ock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen...

Page 45: ...by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the followi...

Page 46: ...and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification pa...

Page 47: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 48: ...he supported languages Break to the next line Delete a preceding character Enter symbols Enter numbers Enter uppercase For all caps tap it twice Additional keyboard functions Change the input language...

Page 49: ...enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Enter emoticons Enter kaomojis Attach animated GIFs Enter stickers You can also...

Page 50: ...s when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If...

Page 51: ...INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option...

Page 52: ...device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission...

Page 53: ...device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be avail...

Page 54: ...ormation will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature yo...

Page 55: ...ternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the...

Page 56: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follo...

Page 57: ...nd then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby press the Bixby key and swipe to the...

Page 58: ...up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently...

Page 59: ...d tap View all 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say y...

Page 60: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphon...

Page 61: ...Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while p...

Page 62: ...ext Place Wine Shopping QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available fea...

Page 63: ...ormation tap the feature icon or select a search result Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or an image file F...

Page 64: ...unch BixbyVision 2 Select and keep the object within the screen to recognise it 3 Tap or select a search result on the screen The similar images will appear Searching for shopping information Recognis...

Page 65: ...on with the camera you can view your current location and weather information To view your current location on the map point the camera towards the ground To view the current weather information point...

Page 66: ...siness cards 1 When you have a desired image or object launch BixbyVision 2 Select and keep the QR code within the screen to recognise it The information connected to the QR code will appear Downloadi...

Page 67: ...egister and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after perform...

Page 68: ...ing a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete ap...

Page 69: ...aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Rem...

Page 70: ...a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water t...

Page 71: ...wers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing...

Page 72: ...t you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have bee...

Page 73: ...ke or answer voice calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Preview the phone number Delete a preceding character Access additional op...

Page 74: ...dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap...

Page 75: ...ll is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numb...

Page 76: ...Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a...

Page 77: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing con...

Page 78: ...ing a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter con...

Page 79: ...ontacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account a...

Page 80: ...ile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profi...

Page 81: ...embers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other...

Page 82: ...you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon...

Page 83: ...you via messages While composing a message tap or on the Samsung keyboard and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appea...

Page 84: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specif...

Page 85: ...er You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification r...

Page 86: ...ernet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to th...

Page 87: ...et mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method...

Page 88: ...t you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When...

Page 89: ...photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On th...

Page 90: ...Emoji Take a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode To adjust the brightn...

Page 91: ...t indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Take a photo or record a video after selecting the c...

Page 92: ...he 2x optical zoom may not work in low light environments Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes...

Page 93: ...otos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus o...

Page 94: ...rea You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you want to separate the focus area...

Page 95: ...s the subject or scene the scene optimiser button will change and the optimised colour will be applied Flaw detection If a photo is taken poorly the device will notify you to take the photo again When...

Page 96: ...a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting con...

Page 97: ...uper slow motion videos 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow mot...

Page 98: ...playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start...

Page 99: ...and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subjec...

Page 100: ...Apps and features 100 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar Live focus...

Page 101: ...ecorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the background blur level drag the background blur adjustme...

Page 102: ...Make a My Emoji that looks like you My Emoji stickers with various expressions will be automatically generated 1 On the preview screen tap AR Emoji Create My Emoji 2 Align your face on the screen and...

Page 103: ...nwards or tap Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap Live stickers Capture photos and videos with various live stickers As you move your face stickers will track w...

Page 104: ...kers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers...

Page 105: ...y effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or...

Page 106: ...on section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap Hyperlapse 2 Tap and select a fra...

Page 107: ...r higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Panorama mode Using panorama mode...

Page 108: ...ooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the...

Page 109: ...the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo 5 Slowly swivel the device left and then right or vice versa to take a wide...

Page 110: ...ed uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix ave...

Page 111: ...to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the...

Page 112: ...e location tag setting Camera modes View available shooting modes or edit the shooting modes list Shooting methods Select a shooting method for taking a photo or recording a video Storage location Sel...

Page 113: ...dditional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap C...

Page 114: ...d tap Pictures 2 Select a video to play 3 Tap Play video to play the video Lock the playback screen Skip to the previous video Tap and hold to rewind Switch to the pop up video player Capture the curr...

Page 115: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also vie...

Page 116: ...ery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the i...

Page 117: ...red albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign...

Page 118: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to...

Page 119: ...lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to displ...

Page 120: ...een is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock sc...

Page 121: ...the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and sel...

Page 122: ...un multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 123: ...ot on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows Wh...

Page 124: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency le...

Page 125: ...ng account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice re...

Page 126: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an al...

Page 127: ...it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync wit...

Page 128: ...performing a data reset follow the on screen instructions to complete the setup To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View hea...

Page 129: ...a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If...

Page 130: ...purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to st...

Page 131: ...ions list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View...

Page 132: ...m the stations list Voice Recorder Introduction Use different recording modes for various situations The device can convert your voice to text Making voice recordings 1 Launch the Voice Recorder app 2...

Page 133: ...r your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this fea...

Page 134: ...field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to...

Page 135: ...tion and name and then tap Add 2 Set the duration and then tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simp...

Page 136: ...from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without...

Page 137: ...p Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app...

Page 138: ...some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how t...

Page 139: ...nditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from...

Page 140: ...instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to...

Page 141: ...ol the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple de...

Page 142: ...r Add actions to add actions to perform 6 Tap Save Adding automations You can also set an automation to operate devices automatically depending on the preset time the status of devices and more For ex...

Page 143: ...various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2...

Page 144: ...will appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment social network and business apps You may require a Google account to access so...

Page 145: ...your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from...

Page 146: ...rmation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to...

Page 147: ...u have used reaches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more informa...

Page 148: ...ssword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feat...

Page 149: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 150: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 151: ...t to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings scr...

Page 152: ...ion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information fro...

Page 153: ...ice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not incl...

Page 154: ...r data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the da...

Page 155: ...IM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device a...

Page 156: ...Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile...

Page 157: ...nload booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school...

Page 158: ...While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can di...

Page 159: ...Fi and mobile networks simultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster You may incur additio...

Page 160: ...ce to adjust the media volume level when you press theVolume key System sounds Set the device to sound for actions such as turning the screen on or off or controlling the touchscreen Advanced sound se...

Page 161: ...button 3 Select a device for playing the selected app s media sound Notifications Options Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings...

Page 162: ...ur brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for mor...

Page 163: ...Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for m...

Page 164: ...ng videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display...

Page 165: ...screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If y...

Page 166: ...ap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locati...

Page 167: ...Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your devi...

Page 168: ...le location service to provide more accurate information about the location of your device Security update View the version of your device s software and check for updates Samsung Pass Verify your ide...

Page 169: ...ck the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget y...

Page 170: ...on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your fa...

Page 171: ...our face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock...

Page 172: ...ical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the scree...

Page 173: ...tion sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If...

Page 174: ...ed fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint...

Page 175: ...ogin information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register you...

Page 176: ...s to Home screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biomet...

Page 177: ...in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass t...

Page 178: ...s name To delete the website or app tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list...

Page 179: ...ap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your bio...

Page 180: ...cked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise...

Page 181: ...on colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it...

Page 182: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move cont...

Page 183: ...d Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instr...

Page 184: ...ure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore Backed up data will be restore...

Page 185: ...r sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cl...

Page 186: ...nt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick...

Page 187: ...our device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sy...

Page 188: ...able in apps that support the Multi window feature Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Direct share Set the dev...

Page 189: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 190: ...ap of your finger Battery Storage Security Memory Using the quick optimisation feature On the Settings screen tap Device care Fix now or Optimise now The quick optimisation feature improves device per...

Page 191: ...tween the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decrease...

Page 192: ...such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under User data Then tick items to select and tap DELETE or UNINSTALL Memory On the Settin...

Page 193: ...set all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages t...

Page 194: ...ervices View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 195: ...change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the devic...

Page 196: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 197: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarti...

Page 198: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 199: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 200: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as r...

Page 201: ...to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it...

Page 202: ...tom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with...

Page 203: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

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