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Samsung SM-A6060 User Manual Download Page 19

Basics

19

Correct card installation

Nano-SIM card 1

Nano-SIM card 2

Nano-SIM card

microSD card

•  

Use only a nano-SIM card.

•  

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Removing the SIM or USIM card

1 

Insert the ejection pin into the hole next to the tray to loosen the tray.

2 

Pull out the tray gently from the tray slot.

3 

Remove the SIM or USIM card.

4 

Insert the tray back into the tray slot.

Summary of Contents for SM-A6060

Page 1: ...www samsung com hk USER MANUAL English HK 05 2019 Rev 1 1 SM A6060 ...

Page 2: ...nderstanding the screen 42 Notification panel 44 Entering text Apps and features 47 Installing or uninstalling apps 49 Bixby 58 BixbyVision 61 Bixby Home 63 Reminder 67 Phone 72 Contacts 76 Messages 79 Internet 81 Email 82 Camera 98 Gallery 103 AR Emoji 110 Multi window 113 Samsung Pay 116 Samsung Health 120 GalaxyWearable 120 Samsung Members 121 Samsung Notes 122 Calendar 123 Voice Recorder 125 M...

Page 3: ...ent 147 Data saver 147 SIM card manager 148 Mobile Hotspot andTethering 149 More connection settings 152 Sounds and vibration 152 Dolby Atmos surround sound 153 Separate app sound 153 Notifications 154 Display 155 Night mode 155 Screen saver 156 Wallpapers and themes 156 Lock screen 157 Smart Lock 157 Biometrics and security 159 Face recognition 162 Fingerprint recognition 166 Samsung Pass 170 Sec...

Page 4: ...th this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is...

Page 5: ...t and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communicat...

Page 6: ... damaged USB cable with a new Samsung approved one The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery consumption Close any running apps and do not use the device for a while The fol...

Page 7: ...ing the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Bluetooth...

Page 8: ...a further increase of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution...

Page 9: ...y may not be compatible with other devices that use different audio output method Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and mal...

Page 10: ...rd Memory card tray Front camera Light sensor Earphone jack Multipurpose jack USBType C Proximity sensor On Screen Sound Microphone This device supports the On Screen Sound feature to emit and transmit sound through vibrations As a result you may feel vibrations during calls ...

Page 11: ...Basics 11 Main antenna Fingerprint recognition sensor GPS antenna Flash Rear camera Triple NFC antenna Speaker Microphone ...

Page 12: ...vice Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved scr...

Page 13: ...g the Bixby key for more information Press and hold to start a conversation with Bixby Refer to Using Bixby for more information Volume Press to adjust the device volume Soft buttons Home button Back button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer t...

Page 14: ... cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB po...

Page 15: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 16: ...ndard battery charger If the device heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone...

Page 17: ...Basics 17 4 5 2 3 1 ...

Page 18: ...ce the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be dama...

Page 19: ...SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 20: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 21: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 22: ... next to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 23: ...e memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memor...

Page 24: ... you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off While the Power key is switched to the Bixby key open the notification panel tap and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the u...

Page 25: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 26: ... Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now ...

Page 27: ...ng accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Fo...

Page 28: ...ation Removing your Samsung account When you remove your Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Accounts and backup Accounts 2 Tap Samsung account Remove account 3 Tap Remove enter your Samsung account password and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to tra...

Page 29: ...an item to transfer and tap SEND 6 On your device tap Receive 7 Follow the on screen instructions to transfer data from your previous device After the data is done transferring you can view a list of the transferred data on your device Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to externa...

Page 30: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 31: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 32: ...cents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Home button Back button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 33: ...screen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards...

Page 34: ... accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps Navigation bar soft buttons Favourite apps Screen indicator Bixby Home indicator View your customised content A widget ...

Page 35: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 36: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 37: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 38: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 39: ...ation panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute...

Page 40: ...d To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swi...

Page 41: ...nshot while using the device Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press and hold theVolume Down key and the Power key simultaneously Quick setting button capture Open the notification panel swipe downwards on the notification panel and then tap Capture screen After capturing a screenshot use the following options on the toolbar...

Page 42: ...ls To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM card for each option Tap and hold to ac...

Page 43: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 44: ...put language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter numbers View more keyboard functions Additional keyboard functions Change the input language Enter a space Hide the keyboard Changing the input language Tap the input language key to switch between the input languages Tap Languages and types Manage input languages and select the l...

Page 45: ...esired character appears Additional keyboard functions Add an item from the clipboard Change the keyboard mode or size Enter emoticons Enter kaomojis Attach animated GIFs Enter stickers You can also enter My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Cj Qwerty Switch to the qwerty keyboard Stroke Switch to stroke mode Tap stroke keys to enter a...

Page 46: ...ords while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definitio...

Page 47: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download ...

Page 48: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 49: ... sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby sign in to your Samsung account according to the on screen instructions and then agree to the terms and conditions 1 Launc...

Page 50: ...a conversation with Bixby by saying Hi Bixby 7 Tap the Wake Bixby with Power key switch to switch the Power key to the Bixby key If you activate the feature you can start a conversation with Bixby by pressing and holding the Bixby key 8 Tap to complete the setup The Bixby screen will appear Tutorials Suggested commands Access additional options My profile Communicate via text Communicate via voice...

Page 51: ... key to the Bixby key you can start a conversation with Bixby by pressing and holding the Bixby key For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will sho...

Page 52: ...ivate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Waking up Bixby using the Bixby key You can start a conversation with Bixby by pressing and holding the Bixby key Switch the Power key to the Bixby key first Press and hold the Power key tap and then tap the switch to activate the feature Alternatively ...

Page 53: ...otels and making a reservation For example launch the Bixby app tap and then say Call mom Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby launch the Bixby app and swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available depending on the region or ser...

Page 54: ...xby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and change the app or service to use ...

Page 55: ...tap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap Save Now you can give multiple commands by sayin...

Page 56: ...when your voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to start a conversation with Bixby This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 57: ...or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or searching for nearby restaurants while the device is locked Bixby dictation Set to use the dictation mode when you press and hold the Bixby key w...

Page 58: ...locations Download additional apps Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the ...

Page 59: ...h the Camera app and tap BixbyVision 2 Tap Lens and keep the object within the screen to recognise it 3 Select a search result with on it The similar images will appear Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby V...

Page 60: ... app and tap BixbyVision 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another direction point the camera towards the direction You can view your current location and weather information To view your current location on the map point the camera towards the ground To view the curr...

Page 61: ... must sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close B...

Page 62: ...op displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must ins...

Page 63: ...nect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will be adde...

Page 64: ...er to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Creating reminders with Bixby Launch the Bixby app tap and then say...

Page 65: ... the Reminder app to view your reminders list To view reminder details select a reminder Editing reminder details Add or edit reminder details such as frequency date and time or location 1 On the reminders list select a reminder to edit and tap Edit 2 Edit the conditions and tap Save Reminder conditions Change the reminder s colour Reminder information Add a checklist Add an image ...

Page 66: ...ft Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder drag the reminder to the right To delete multiple reminders tap and hold a reminder tick reminders to delete and then ta...

Page 67: ...wer voice calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Preview the phone number Delete a preceding character Access additional options Search for a contact Add the number to the contacts list ...

Page 68: ... dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making call...

Page 69: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 70: ...ate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call To hear the other caller s voice better during a call keep your ear close to the On Screen Sound area Adding a phone number to Contacts Adding a phone number to Contacts from...

Page 71: ...ntact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add tag enter a tag and then tap Add When a call comes from that numbe...

Page 72: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 73: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 74: ...ing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to act...

Page 75: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 76: ...n you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 77: ... tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen To add the phone number to Contacts tap Add to contacts Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact or a phone number ...

Page 78: ... set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Dele...

Page 79: ...ternet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager ...

Page 80: ...ret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints switch to activate it Refe...

Page 81: ...t you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the email Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is dis...

Page 82: ... photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is s...

Page 83: ... Camera settings BixbyVision Take a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode AR Emoji The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminate...

Page 84: ...the preview screen tap Photo or Video select the lens you want and then take a photo or record a video The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape photos The wide angle lens lets you take basic photos or record normal videos Basic shooting Ultra wide shooting ...

Page 85: ...p to take a photo Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject On the shooting modes list tap Photo When the camera recognises the subject the scene optimiser button will change and the optimised colour and effect will be applied If this feature is not activated tap on the preview screen and tap the Scene optimiser...

Page 86: ... features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will...

Page 87: ...cording a video tap where you want to focus To use auto focus mode tap to cancel the manually set focus 3 Tap to stop recording the video Changing the screen ratio for a video You can set the screen ratio for a video On the preview screen tap and select a screen ratio Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly You can als...

Page 88: ...lied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain 1 On the shooting modes list tap Live focus 2 Drag the background blur adjustment bar to the left or right to adjust the blur level 3 When Effect ready appears on the preview screen tap to t...

Page 89: ...ground effect Adjust the intensity of the background effect 3 Tap Apply to save the photo Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later After the video is recorded background music will be added automatically Use this feature in a place that has sufficient light When recording a video indoors with insufficient or ...

Page 90: ... video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow motion and save it as a video ...

Page 91: ... playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section Ch...

Page 92: ...atures 92 Using shooting modes To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Select a shooting mode you want Shooting modes list ...

Page 93: ...ou can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within ...

Page 94: ...rt recording 3 When you are finished recording tap to stop 4 On the preview screen tap the preview thumbnail 5 Tap Play slow motion video The fastest section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Slow motion section Start bracket E...

Page 95: ...tings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect or beauty effects Select a frame rate Select an aspect ratio for videos Select a met...

Page 96: ...ta for the best image quality but they will take up more memory Videos Rear video size Select a resolution for videos you want to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality vide...

Page 97: ... To avoid this deactivate the location tag setting Camera modes View available shooting modes or edit the shooting modes list Shooting methods Select additional shooting methods for taking a photo or recording a video Storage location Select the memory location for storage This feature will appear when you insert a memory card Quick launch Set the device to launch the camera by pressing the Power ...

Page 98: ... options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap Create movie Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for ima...

Page 99: ...ct a video to play 3 Tap Play video to play the video Lock the playback screen Skip to the previous video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen rati...

Page 100: ... You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then drag the list downwards to select a category Videos View the videos saved in your device Favourit...

Page 101: ...tories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create ...

Page 102: ... tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin T...

Page 103: ...nd record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers Character Emojis ...

Page 104: ... The My Emoji and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji home screen Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen ...

Page 105: ...e My Emoji home screen s background Edit the My Emoji Capture the current screen Download items from ARWorld Create stickers Editing My Emoji Edit a My Emoji or change the background of the My Emoji home screen On the My Emoji home screen tap Edit or Background Downloading items from ARWorld Decorate a My Emoji after downloading items such as clothes or accessories from ARWorld On the My Emoji hom...

Page 106: ... the My Emoji home screen tap Stickers Then you can view My Emoji stickers Adding stickers On the My Emoji home screen tap Stickers tick the stickers you want and then tap Add The sticker will be added and you can use it during a conversation via messages or on a social network Creating your own stickers Create My Emoji stickers how you want 1 On the My Emoji home screen tap Stickers Make custom s...

Page 107: ...ckers in chats You can use My Emoji stickers during a conversation via messages or on a social network The following actions are an example of using My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon ...

Page 108: ...bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask 1 Launch the Camera app and tap AR Emoji 2 Select a My Emoji you want to use My Emoji ...

Page 109: ...deos that you have captured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to the left on the preview...

Page 110: ...run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window ...

Page 111: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 112: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 113: ...s You can view more information such as cards that support this feature at www samsung com hk samsungpay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To register cards the device must be connected to aWi Fi or mobile network The procedures for the initial setup and card regist...

Page 114: ...er your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com hk samsungpay L...

Page 115: ...tures 115 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 116: ...e place where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness You can also compare your step count records with other ...

Page 117: ...r your health and fitness Compare your step count records with other Samsung Health users or compete with your friends Together Together allows you to set up step count goals and compete with your friends You can invite friends to walk together set target step counts compete in challenges and view your ranking On the Samsung Health home screen tap Together ...

Page 118: ...experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the Samsung Health home screen tap Settings Notifications and then tap the Current steps switch under Ongoing to deactiva...

Page 119: ... information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party ser...

Page 120: ...evice s user manual for more information about how to connect and use the wearable device with your device Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you...

Page 121: ...e Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to de...

Page 122: ... and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 123: ...t the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it will appear on the list Voice Recorder Introduction Use different recordi...

Page 124: ...Recorder app Select a mode from the top of the voice recorder screen Standard This is the normal recording mode Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not ...

Page 125: ... event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap ...

Page 126: ... Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad t...

Page 127: ...io app Before you use this app you must connect an earphone which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the first time Select the radio station you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourite...

Page 128: ...he stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 129: ...ap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on per...

Page 130: ...ion bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Record Record your game sessions To stop recording tap on the navigation bar Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or no...

Page 131: ...n instructions to complete the setup 1 Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it 2 Read the Kids Home intro page and tap Next 3 Create a PIN to use when using Kids Home If you have already set the screen lock method on your device you can use the same lock method for Kids Home without creating a new PIN The Kids Home screen will app...

Page 132: ...can configure the settings for Kids Home and view the usage history On the Kids Home screen tap Parental control and enter your unlock code Kid s name Manage your child s profile Set daily playtime Restrict the usage time for Kids Home Daily usage View the daily usage time of Kids Home Activity View the activity history of Kids Home Frequently contacted View the frequently used contacts in Kids Ho...

Page 133: ...ces TVs and IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To ...

Page 134: ...evice from the list and connect to it by following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device or tap Add device 3 Select ...

Page 135: ...evice Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add new location 2 Enter the location name To set a location tap Geolocation to select a location on the map and tap Done To add ro...

Page 136: ...the status of devices and more For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Add automation 4 Tap under If and set the activation conditions for the automation 5 Tap under Then and set actions to perform 6 Tap Save Receiving notifications You can receive notifications from connected devices on yo...

Page 137: ...If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link To use this feature your phone number must be verified SmartView Share content with nearby devices viaWi Fi Direct or Blueto...

Page 138: ...pending on the region or service provider Google Search quickly for items on the Internet or your device Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YouTube Watch or create videos and share them with others Drive Store yo...

Page 139: ...upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Duo Make a simple video call Photos Search for manage and edit all your photos and videos from various sources in one place ...

Page 140: ...h for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and bu...

Page 141: ... more information Call Message Continuity Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region or service provider More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi ne...

Page 142: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 143: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 144: ... to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communica...

Page 145: ... or receive data Making payments with the NFC feature Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC car...

Page 146: ... On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 147: ...e SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the device to ask which SIM or USIM card to use for the next call when you m...

Page 148: ...ice s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Sett...

Page 149: ...r connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the MirrorLink feature to control y...

Page 150: ...nnections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content...

Page 151: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 152: ... keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound for actions such as turning the screen on or off or controlling the touchscreen Advanced sound settings Optimise the settings for when media is being played Refer to Dolby Atmos surround sound or Separate app sound for more information Dolby Atmos surroun...

Page 153: ...separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three...

Page 154: ...e the screen zoom setting Full screen apps Select apps to use with the full screen aspect ratio Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Navigat...

Page 155: ... to turn on night mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off night mode Screen saver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screen saver and tap the switch to activa...

Page 156: ...et the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the...

Page 157: ...reen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition ...

Page 158: ...ct your private content and apps from others Refer to Secure Folder for more information Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Lo...

Page 159: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 160: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 161: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 162: ...rint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set...

Page 163: ...he fingerprint recognition sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerpr...

Page 164: ...e Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint recognition sensor The recognition result will be displayed...

Page 165: ...rprints with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to...

Page 166: ...et app Some websites may not support this feature Registered biometric data and saved payment card information are only saved to your device and are not synced with other devices or servers Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Biometrics and security Samsung Pass 2 Tap Sign in enter your Samsung account ID and ...

Page 167: ...en a website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tick Sign in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use...

Page 168: ... Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass unlock the screen using your preset screen lock method and then tap Partners If there are no websites or apps that support Samsu...

Page 169: ...nd tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometri...

Page 170: ...te secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure ...

Page 171: ...colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder...

Page 172: ... from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Sec...

Page 173: ...Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore...

Page 174: ...ransfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or r...

Page 175: ... must sign in to your Samsung account Syncing data You can sync data saved in your device such as images videos and events with Samsung Cloud and access it from other devices 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings b...

Page 176: ...ng Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 Tick ...

Page 177: ...he screen This feature is only available in apps that support the Multi window feature Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen ef...

Page 178: ...u go to bed Adding routines Add routines to use your device more conveniently When you add a routine you can set its running condition to auto or manual Adding recommended routines When your device learns your usage patterns it will recommend adding useful or frequently used features as routines When the recommendation notification appears tap View all and add it as your own routine Adding routine...

Page 179: ...then tap Next If you want to set the routine s running condition to manual tap Start button tapped 4 Tap set actions and then tap Done For manual routines you can add them to the Home screen as widgets and access them quickly When a pop up windows appears tap Add Using routines Running auto routines Auto routines will run automatically when their conditions are detected Running manual routines For...

Page 180: ...t it Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Direct call Set the device to make a voice call by picking up and holding ...

Page 181: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 182: ...each app On the Settings screen tap Digital wellbeing Dashboard Number of unlocks Change the notification settings The time the screen was on Number of notifications Activate wind down mode Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap Digital wellbei...

Page 183: ...plays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions 3 To set the schedule to activate wind down mode tap the Turn on as scheduled switch to activate it tap Set schedule and then set the time Device care The device care feature provides an overview of the status of your device s battery storage memory a...

Page 184: ...ing features On the Settings screen tap Device care Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an opt...

Page 185: ...battery power Tap the Optimise settings switch to activate it Storage Check the status of the used and available memory On the Settings screen tap Device care Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can vie...

Page 186: ...d input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questi...

Page 187: ...op of the list Then tap Apply If an app does not support the default language the next supported language in the list will be used Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Screen reader Change the settings for voice assistance features used when the voice assistance feature is activated such as languages speed and more...

Page 188: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 189: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 190: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 191: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 192: ... with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Se...

Page 193: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 194: ...you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindows XP user ensure that you haveWindows XP Service Pack 3 or higher installed on your computer Your device cannot find your current location GPS signals may be obstructed in some locations such as i...

Page 195: ...ar while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does no...

Page 196: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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