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Appendix

214

A connection is not established when you connect the device to a 
computer

•  

Ensure that the USB cable you are using is compatible with your device.

•  

Ensure that you have the proper driver installed and updated on your computer.

•  

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher 
installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi 
or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot 
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in 
the device.

A small gap appears around the outside of the device case

•  

This gap is a necessary manufacturing feature and some minor rocking or vibration of 
parts may occur.

•  

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete 
unused apps or files to free up storage space.

Summary of Contents for SM-A505F/DS

Page 1: ...www samsung com USER MANUAL English 02 2019 Rev 1 0 SM A505F SM A505F DS SM A505FN DS SM A505FM DS SM A505GN SM A505GN DS...

Page 2: ...n 47 Notification panel 49 Entering text Apps and features 52 Installing or uninstalling apps 54 Bixby 64 BixbyVision 67 Bixby Home 70 Reminder 74 Phone 79 Contacts 83 Messages 86 Internet 88 Email 89...

Page 3: ...ed models 165 Data saver 166 SIM card manager dual SIM models 166 Mobile Hotspot andTethering 168 More connection settings 170 Sounds and vibration 171 Dolby Atmos surround sound 171 Separate app soun...

Page 4: ...registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the...

Page 6: ...formance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device...

Page 7: ...recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using...

Page 8: ...ntinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to coo...

Page 9: ...ery cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the s...

Page 10: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Fingerprint recognition sensor Touchscreen Volume key Light sensor Proximity sensor Multipurpose jack USBType C...

Page 12: ...ce close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camer...

Page 13: ...g a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a sc...

Page 14: ...n Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Nav...

Page 15: ...ice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger...

Page 16: ...ns When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted batter...

Page 17: ...reen If the fast charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast cable charging switch to activate it You cannot use the built in fast...

Page 18: ...Basics 18 Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM models...

Page 19: ...Basics 19 Dual SIM models...

Page 20: ...he gold coloured contacts facing downwards Place the primary SIM or USIM card on the SIM card tray 1 1 and the secondary SIM or USIM card on the SIM card tray 2 2 1 2 SIM card tray 2 SIM card tray 1 4...

Page 21: ...Basics 21 Correct card installation Single SIM models microSD card Nano SIM card Dual SIM models microSD card Nano SIM card 2 Nano SIM card 1 Use only a nano SIM card...

Page 22: ...card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to a...

Page 23: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 24: ...to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from...

Page 25: ...he tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from e...

Page 26: ...amsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible...

Page 27: ...s and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hosp...

Page 28: ...aining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emerg...

Page 29: ...nitial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from acce...

Page 30: ...re Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launc...

Page 31: ...required information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account If a pop up window about using biometric data appears tap Register You can ver...

Page 32: ...ght to transfer Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do no...

Page 33: ...fer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com sm...

Page 34: ...ay the imported data the data will be saved to a similar app Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electr...

Page 35: ...ics 35 Tapping Tap the screen Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the scr...

Page 36: ...Basics 36 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen...

Page 37: ...ents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button...

Page 38: ...creen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or di...

Page 39: ...features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service...

Page 40: ...Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home sc...

Page 41: ...reen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home...

Page 42: ...d apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder M...

Page 43: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers w...

Page 44: ...n the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only wh...

Page 45: ...ing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when...

Page 46: ...rints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row...

Page 47: ...o open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notificat...

Page 48: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 49: ...upported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions...

Page 50: ...cter appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My...

Page 51: ...s when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If...

Page 52: ...wnload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and...

Page 53: ...device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission...

Page 54: ...and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first tim...

Page 55: ...e on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear...

Page 56: ...launch the Bixby app tap Settings Wake Bixby with Power key and then tap the switch to activate it Alternatively launch the Settings app tap Advanced features Wake Bixby with Power key and then tap t...

Page 57: ...ternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Power key say How s the weather today The weather information will appear on the...

Page 58: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Foll...

Page 59: ...For example while pressing and holding the Power key say Call mom and then release your finger from the Power key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby...

Page 60: ...up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently...

Page 61: ...ap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Sa...

Page 62: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphon...

Page 63: ...option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change...

Page 64: ...yVision features Search for locations Experience the AR feature Extract or translate text Search for images To use this feature the device must be connected to aWi Fi or mobile network To use some Bix...

Page 65: ...ng for similar images Search for images similar to the recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to kno...

Page 66: ...ved in Gallery To change the source or target language tap the language settings panel at the top of the screen Searching for nearby places Search for information about nearby places by recognising yo...

Page 67: ...n 2 Tap Apps and select the feature you want Makeup Try various makeup products on your face in real time and search for the products information You can find various colours and styles that suit to y...

Page 68: ...y Home you can view the content that is frequently updated as cards Swipe upwards or downwards to view the cards For example on the way to the office in the morning you can view your day s schedule an...

Page 69: ...Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must install it to use it On the Bixby Home screen tap Cards and then downlo...

Page 70: ...aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Rem...

Page 71: ...a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water t...

Page 72: ...wers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing...

Page 73: ...t you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have bee...

Page 74: ...and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character A...

Page 75: ...dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap...

Page 76: ...ll is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numb...

Page 77: ...the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the curre...

Page 78: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing con...

Page 79: ...ing a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter con...

Page 80: ...ontacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account a...

Page 81: ...the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated...

Page 82: ...embers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other...

Page 83: ...you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon...

Page 84: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specif...

Page 85: ...er You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification r...

Page 86: ...ernet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to th...

Page 87: ...et mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method...

Page 88: ...t you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When...

Page 89: ...you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle...

Page 90: ...ke a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode AR Emoji To adjust the brightn...

Page 91: ...ortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for sh...

Page 92: ...when using the rear camera Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes Alternatively tap and hold th...

Page 93: ...with sequential photos you taken The Take burst shot and Create GIF features are available only in some shooting modes Locking the focus AF and exposure AE You can lock the focus or exposure on a sel...

Page 94: ...just the colour settings automatically after recognising a subject or scene such as people food or night scene On the shooting modes list tap Photo When the camera recognises the subject or scene the...

Page 95: ...ion and the recommended composition appears on the preview screen 3 Adjust the position and angle of the camera to fit the composition When the ideal composition is achieved the guide will change to y...

Page 96: ...a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting con...

Page 97: ...uper slow motion videos 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow mot...

Page 98: ...playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start...

Page 99: ...and take a photo that stands out the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject...

Page 100: ...ground effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a ba...

Page 101: ...ing modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also mo...

Page 102: ...deo will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Sl...

Page 103: ...e to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast mo...

Page 104: ...de Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will...

Page 105: ...shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene In Food mode focus on a subject inside the circular frame and...

Page 106: ...ty videos but they will take up more memory Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features HDR rich ton...

Page 107: ...ice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Watermark Add a watermark in the bottom left c...

Page 108: ...ify the image BixbyVision Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for i...

Page 109: ...en Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change sc...

Page 110: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also vie...

Page 111: ...Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort t...

Page 112: ...contacts They can view shared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature you must register and sign in to your Samsung account Y...

Page 113: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to...

Page 114: ...d record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also expre...

Page 115: ...y Emoji s gender and tap Next 4 Decorate a My Emoji and tap Next 5 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji home screen Refer to My Em...

Page 116: ...ji on the My Emoji home screen after downloading various items from ARWorld You can also add My Emoji stickers Available options may vary depending on the region or service provider My Emoji home scre...

Page 117: ...ch as clothes or accessories from ARWorld On the My Emoji home screen tap Store and download the items you want You can view the downloaded items on the My Emoji editing screen My Emoji stickers Creat...

Page 118: ...ill be added and you can use it during a conversation via messages or on a social network Creating your own stickers Create My Emoji stickers how you want 1 On the My Emoji home screen tap Stickers Ma...

Page 119: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker...

Page 120: ...i 2 Select a My Emoji you want to use My Emoji 3 Select the mode you want to use Basic My Emoji mimics your expressions Mask My Emoji s face appears over your face so it looks like you are wearing a m...

Page 121: ...ects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Character Emoji Stickers 3 Tap to take a photo or sw...

Page 122: ...On Display may change automatically depending on the lighting conditions Setting how to display the Always On Display You can select how to display the Always On Display The Always On Display can be...

Page 123: ...een is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock sc...

Page 124: ...the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and sel...

Page 125: ...un multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 126: ...ot on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows Wh...

Page 127: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency le...

Page 128: ...safe environment for children when they use the device Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the...

Page 129: ...control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Access...

Page 130: ...y Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your PIN Samsung Pay Introduction Register frequently used cards to Samsung Pay...

Page 131: ...n Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay a...

Page 132: ...ures 132 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select...

Page 133: ...equently used mobile wallets and UPI Unified Payments Interface bank accounts to Samsung Pay mini a mobile payment service to make payments quickly and securely Launch the Samsung Pay mini app This ap...

Page 134: ...y users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availa...

Page 135: ...Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an imag...

Page 136: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an al...

Page 137: ...amsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in...

Page 138: ...w the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View...

Page 139: ...a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If...

Page 140: ...tion may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have...

Page 141: ...Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station f...

Page 142: ...voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bo...

Page 143: ...in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the a...

Page 144: ...select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the...

Page 145: ...tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calc...

Page 146: ...lay Store and Galaxy Apps Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or wi...

Page 147: ...mes tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launche...

Page 148: ...some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how...

Page 149: ...s TVs and IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your sma...

Page 150: ...Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices co...

Page 151: ...n the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling conne...

Page 152: ...o set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions...

Page 153: ...AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You can...

Page 154: ...feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to...

Page 155: ...information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places aroun...

Page 156: ...ch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your de...

Page 157: ...se Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with...

Page 158: ...hes your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card ma...

Page 159: ...ssword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feat...

Page 160: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 161: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 162: ...select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not i...

Page 163: ...a Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC...

Page 164: ...ice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not incl...

Page 165: ...r data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the da...

Page 166: ...om the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Us...

Page 167: ...rd for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi F...

Page 168: ...to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school or company s internal private network instead of using the external hosting network...

Page 169: ...While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can di...

Page 170: ...ds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Ringtone Change the ca...

Page 171: ...ou must connect an earphone Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example yo...

Page 172: ...y three recent notifications and whether to show the remaining battery level in percentage on the status bar Recently sent View the apps that received recent notifications and change the notification...

Page 173: ...ice to activate night mode at night and turn it off in the morning based on your current location The dark theme may not be applied in some apps Screen mode Change the screen mode to adjust the displa...

Page 174: ...ter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the S...

Page 175: ...ng videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display...

Page 176: ...screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If y...

Page 177: ...screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trust...

Page 178: ...ice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the locati...

Page 179: ...indmymobile samsung com to track and control your lost or stolen device You can also allow the Google location service to provide more accurate information about the location of your device Security u...

Page 180: ...must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None w...

Page 181: ...on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your fa...

Page 182: ...our face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock...

Page 183: ...int as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or pa...

Page 184: ...centre of the screen Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure...

Page 185: ...rprint recognition sensor again Repeat this action until the fingerprint is registered 4 When you are finished registering your fingerprints tap Done Deleting registered fingerprints You can delete re...

Page 186: ...ring your login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data R...

Page 187: ...ome screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric da...

Page 188: ...fingerprints via Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsu...

Page 189: ...Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsun...

Page 190: ...cked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise...

Page 191: ...on colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it...

Page 192: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move cont...

Page 193: ...ung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen...

Page 194: ...Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restor...

Page 195: ...r sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cl...

Page 196: ...nt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick...

Page 197: ...our device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sy...

Page 198: ...his feature is only available in apps that support the Multi window feature Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content d...

Page 199: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 200: ...was on and how many times you opened apps or used certain features You can also limit usage time or change the notification settings for each app On the Settings screen tap Digital wellbeing Number of...

Page 201: ...mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 On the Settings screen tap Digital wellbeing Wind down and tap the Turn on now switch to activate it 2 Turn on t...

Page 202: ...e helps you manage your mobile data usage Battery Storage Ultra data saving Security Memory Using the quick optimisation feature On the Settings screen tap Device care Fix now or Optimise now The quic...

Page 203: ...tween the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decrease...

Page 204: ...the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more...

Page 205: ...s On the Settings screen tap Device care Ultra data saving and then tap the switch to activate it Activate the Samsung Max data compression feature to compress Internet data when using the mobile netw...

Page 206: ...set all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages t...

Page 207: ...ervices View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 208: ...ap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information...

Page 209: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 210: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarti...

Page 211: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 212: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 213: ...y not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringt...

Page 214: ...to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it...

Page 215: ...tom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with...

Page 216: ...remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liabil...

Page 217: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

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