Samsung SM-A307G/DS User Manual Download Page 3

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Table of Contents

135 Privacy
135 Location
136 Accounts and backup

136 Samsung Cloud

138 Google
138 Advanced features

139  Link to Windows
140  Motions and gestures
141  Dual Messenger

142 Digital Wellbeing and parental

controls
142 Digital Wellbeing

143 Device care

143 Optimizing your device
144 Battery
145 Storage
145 Memory
145 Security
146 Ultra data saving

146 Apps
146  General management
148 Accessibility
148  Software update
149  About phone

Appendix

150 Troubleshooting

Settings

103 Introduction
103 Connections

104 Wi-Fi
106 Bluetooth
108  Data saver
108  Mobile data only apps
109  SIM card manager (dual SIM

models)

109 Mobile Hotspot and Tethering
111 More connection settings

113 Sounds and vibration

113 Dolby Atmos (surround sound)
114 Separate app sound

114 Notifications
115 Display

116  Dark mode
116  Blue light filter
117  Changing the screen mode or

adjusting the display color

118 Screen saver

118 Wallpaper
118 Themes
119 Lock screen

120 Smart Lock

120 Biometrics and security

121  Face recognition
124  Fingerprint recognition
128  Samsung Pass
131  Secure Folder

Summary of Contents for SM-A307G/DS

Page 1: ...www samsung com USER MANUAL English LTN 03 2020 Rev 1 0 SM A307G SM A307G DS SM A307GT SM A307GT DS ...

Page 2: ...ch 26 Understanding the screen 36 Notification panel 38 Entering text Apps and features 40 Installing or uninstalling apps 41 Finder 42 Phone 47 Contacts 51 Messages 53 Internet 55 Camera 67 Gallery 71 AR EMOJI 76 Multi window 79 Samsung Health 81 Samsung Members 82 Samsung Notes 82 GalaxyWearable 83 Calendar 84 Reminder 86 Radio 87 Voice Recorder 87 My Files 88 Clock 89 Calculator 90 Game Launche...

Page 3: ...About phone Appendix 150 Troubleshooting Settings 103 Introduction 103 Connections 104 Wi Fi 106 Bluetooth 108 Data saver 108 Mobile data only apps 109 SIM card manager dual SIM models 109 Mobile Hotspot andTethering 111 More connection settings 113 Sounds and vibration 113 Dolby Atmos surround sound 114 Separate app sound 114 Notifications 115 Display 116 Dark mode 116 Blue light filter 117 Chang...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...eout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communi...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ... Touchscreen Volume key Proximity sensor Speaker Light sensor Multipurpose jack USBType C Fingerprint recognition sensor SIM card Memory card tray Flash Rear camera Triple GPS antenna Speaker Microphone Earphone jack Main antenna Main antenna Microphone ...

Page 11: ...ou attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction...

Page 12: ...harger and cable specifically designed for your device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unpl...

Page 13: ... electric socket Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be ...

Page 14: ...ower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the b...

Page 15: ...r the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service provid...

Page 16: ...Basics 16 Single SIM models Dual SIM models ...

Page 17: ...o the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Using dual SIM or USIM cards dual SIM models If you insert two SIM or USIM cards you can have...

Page 18: ...ot be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports ...

Page 19: ...be disabled 3 Place a memory card on the tray with the gold colored contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the ...

Page 20: ...ard formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Advanced SD card Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on an...

Page 21: ... You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key Alternatively open the notification panel and tap Emergency mode To deactivate emergency mode t...

Page 22: ...integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not ha...

Page 23: ...Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the device your data such as contacts or events will also be remo...

Page 24: ...o transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previous device tap Send data Wirel...

Page 25: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 26: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 27: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 28: ... Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Full screen gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap M...

Page 29: ...l of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favorite apps Screen indicator ...

Page 30: ...ds or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Display the screen in landscape mode On the Home screen tap and hold an empty area tap Home screen settings and then tap the Rotate to landscape mode switch to activate it Rotate the device until it is horizontal to view the screen in landscape mode ...

Page 31: ...olders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving a...

Page 32: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widg...

Page 33: ...re most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connect...

Page 34: ...er level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 35: ...he device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press the Side key and theVolume Down key simultaneously Swipe capture Swipe your hand to the left or right across the screen It is not possible to capture a screenshot whi...

Page 36: ...rmation about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notificati...

Page 37: ...gs tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on anoth...

Page 38: ... keyboard functions View more keyboard functions Enter a space Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard To change the keyboard type tap Languages and types select a language and then...

Page 39: ...animated GIFs Enter text by voice Change the keyboard settings Add an item from the clipboard Open the text editing panel Change the keyboard mode or size Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste T...

Page 40: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 41: ...rmission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not gran...

Page 42: ... more content Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Search for a contact Add the number to the contacts list ...

Page 43: ... dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making call...

Page 44: ... call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done To ...

Page 45: ... the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and...

Page 46: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 47: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 48: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 49: ...sharing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to...

Page 50: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 51: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 52: ... or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and then tap Done To manually enter a number enter a phone number under Enter phone number and tap Setting the m...

Page 53: ...t Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delete multiple messages tick messages you want to delete 4 Tap Delete Internet Introduction Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently Browsing webpages 1 Launch ...

Page 54: ...s tab manager View your bookmarks Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your biometric data Activating secret mode In the toolbar at the bottom of the screen tap Turn on Secret mode If you are using this feature for the first time set whether to use a password for secret mode In secret mode the d...

Page 55: ... not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods ...

Page 56: ...e a photo Camera settings Take a photo Preview thumbnail Shooting modes Current mode Scene optimizer button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise ...

Page 57: ...e setting will be locked The setting remains locked even after you take a photo Selecting a lens for shooting On the preview screen select the lens you want and take a photo or record a video This feature is only available in some shooting modes The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape ph...

Page 58: ...nding on the surroundings to capture photos easily The intelligent camera feature automatically recognizes the subject and optimizes the color and any effects On the shooting modes list tap PHOTO and tap to take a photo Scene optimizer The camera adjusts the color settings and applies the optimized effect automatically by recognizing the subject On the shooting modes list tap PHOTO When the camera...

Page 59: ...oting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before t...

Page 60: ...e tap AF to cancel the manually set focus 3 Tap to stop recording the video Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a photo Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions Th...

Page 61: ...t bar Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right A...

Page 62: ...low motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag the section editing bar to the left or right Section editing bar Start bracket End bracket Food mode Take photos of food with more vibrant colors 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the ar...

Page 63: ...evice slowly in one direction 3 Tap to stop taking photos Pro mode Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO Select options and customize the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly l...

Page 64: ...tions The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect or beauty effects Select an aspect ratio for videos Select a metering method This determines how light values are calculated Center weighted uses the light in the cen...

Page 65: ...he High Efficiency Image Format HEIF Your HEIF photos will be saved as compressed files to conserve the device s memory Videos Rear video size Select a resolution for videos you want to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the front camera Usin...

Page 66: ...uch as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Storage location Select the memory location for storage This feature will appear when you insert a memor...

Page 67: ... Access additional options Delete the image Share the image with others Modify the image Add the image to favorites You can create a movie animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locations To search for images by entering ke...

Page 68: ... Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume T...

Page 69: ...ice will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create story 3 Enter a title for the story and tap Create 4 Tick...

Page 70: ...d then tap the Cloud sync switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The file...

Page 71: ...e you and take photos or record videos using stickers You can customize My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers ...

Page 72: ...and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen Deleting My Emoji L...

Page 73: ...ble options may vary depending on the region or service provider My Emoji Studio Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI My Emoji Studio My Emoji Studio will appear Select a My Emoji to edit Edit the My Emoji Change the My Emoji home screen s background Create stickers Capture the current screen ...

Page 74: ...k Viewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Add stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Paint with brushes 3 Tap Save ...

Page 75: ...ng My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 76: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 77: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 78: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 79: ...ng Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items at the bottom of the trackers list and tap on the items to add View and manage trackers View hea...

Page 80: ...ect your step count You can check your current steps on the notification panel To turn off notifications on the Samsung Health home screen tap Notifications and then tap the Steps switch under Categories to deactivate it Alternatively open the notification panel tap and hold the notification and then tap the switch to deactivate it Additional information Samsung Health is intended for fitness and ...

Page 81: ...o Samsung Health information by such additional services or third party devices will only be permitted with your express approval You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others Use caution when sharing your personal data with others If you use a wireless connection such as Bluetooth the device may be affected by electronic interf...

Page 82: ...omposing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to delete 3 Tap Delete GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device s settings and apps Launch the GalaxyWearable app Tap...

Page 83: ... and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s color 3 Tap Save to save the event ...

Page 84: ... sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account To ...

Page 85: ...Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to resto...

Page 86: ...ations list Scan and save available stations automatically Record audio from the FM radio Turn the FM radio on or off Add the current radio station to the favorites list Search for an available radio station Fine tune the frequency View the list of favorite stations Enter radio station frequency manually Access additional options View the list of available stations Playing through the speaker You ...

Page 87: ...While making a voice recording tap BOOKMARK to insert a bookmark 3 Tap to finish recording 4 Enter a file name and tap Save My Files Access and manage various files stored in the device or in other locations such as cloud storage services Launch the My Files app View files that are stored in each storage To check for unnecessary data and free up the device s storage tap Analyze storage To search f...

Page 88: ...t field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap Delete World clock Launch the Clock app and tap World clock Creating clocks ...

Page 89: ... set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool...

Page 90: ...s your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily Open games with or without sound Downloaded apps Library panel Access additional options View your gameplay information ...

Page 91: ...the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible performance while playing games Balanced This balances the performance and th...

Page 92: ... Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch loc...

Page 93: ... must sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close B...

Page 94: ...ing cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To stop displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards...

Page 95: ...od or your created PIN will be used when activating the Parental control feature or closing Kids Home Using parental control features You can configure the settings for Kids Home and view the usage history On the Kids Home screen tap Parental control and enter your unlock code Kid s name Manage your child s profile Set daily playtime Restrict the usage time for Kids Home Daily usage View the daily...

Page 96: ...art refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To use SmartThings your smartphone and ...

Page 97: ...following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device or tap Device 3 Select a device type Or tap Scan or tap the search f...

Page 98: ... the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add location 2 Enter the location name To set a location tap Geolocation to select a location on the map and tap Done To add ...

Page 99: ... to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devic...

Page 100: ...the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sh...

Page 101: ...feature you must sign in to your Samsung account Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future ...

Page 102: ...e to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the...

Page 103: ...es Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices Airplane mode Set the device to...

Page 104: ...t available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Setting...

Page 105: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 106: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 107: ...the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2...

Page 108: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 109: ...ature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTetheri...

Page 110: ...i Fi networks list To set a password for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device tap Configur...

Page 111: ...tion VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer v...

Page 112: ... a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your...

Page 113: ...ation pattern System sound Set the device to sound for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Dolby Atmos sur...

Page 114: ...r playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Status bar Set how to display notification icons and whether to sh...

Page 115: ...reen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen Configure settings for the Home screen such as the screen grid or layout Easy mode Switch to easy mode to display larger icons and apply a simpler layout to t...

Page 116: ...evice to turn on dark mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off dark mode Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen 1 On the Settings screen tap Display Blue light filter and tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the f...

Page 117: ...hange the screen mode while applying the blue light filter Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the color adjustment bar under White balance When you drag the color adjustment bar towards Cool the blue color tone will increase When you drag the bar towards ...

Page 118: ...elect albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screen saver is displayed the screen will turn on Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of...

Page 119: ...Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and color of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the Always On Display or the locked screen Contact information Set the device to show contact...

Page 120: ...een using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setup Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognizing your face Refer to Face recognition for more information Fingerprints Register your fi...

Page 121: ...device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Face recognition You can set the device to unlock the screen by recognizing your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the ...

Page 122: ... of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unloc...

Page 123: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognizing your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 124: ...reen fingerprint sensor If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the d...

Page 125: ...ea is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom center of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognize your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area In...

Page 126: ...6 When you are finished registering your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprin...

Page 127: ...s screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen ...

Page 128: ...tric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settin...

Page 129: ...n screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass ...

Page 130: ... you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will not b...

Page 131: ...location To use Secure Folder you must sign in to your Samsung account Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Agree to the terms and conditions of Secure Folder 3 Enter your Samsung account ID and password and tap Sign in 4 Select a lock method to use for Secure Folder and follow the on screen instructions to complete the setup The Secure...

Page 132: ...Launch the Secure Folder app and tap Add files 2 Tap Images tick images to move and then tap Done 3 Tap Move The selected items will be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storag...

Page 133: ...ccounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then ta...

Page 134: ...storing data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Tick items you want to restore and tap Restore Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall...

Page 135: ...ial offers membership benefits and newsletters Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase t...

Page 136: ...e content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe loc...

Page 137: ...ng Gallery Other synced data or Samsung Cloud Drive Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up...

Page 138: ...ng or an impact to the device may cause an unintended input for some features using sensors Side key Select an app or feature to launch using the Side key Accessories Change the accessory settings Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region or service provide...

Page 139: ...or the same messenger app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Side key three times Link toWindows Instantly access data saved in your device such as photos and messages on your computer by using the same Microsoft account on your computer as your device This feature is only available onWindows 10 version 1803 or higher...

Page 140: ...u have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen...

Page 141: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 142: ...r change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap DigitalWellbeing and parental controls App timers 2 Tap No timer next the ...

Page 143: ...ur device s battery storage memory and system security You can also automatically optimize the device with a tap of your finger Optimizing your device On the Settings screen tap Device care Optimize now The quick optimization feature improves device performance through the following actions Closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware...

Page 144: ...between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating dark mode and limiting the apps and features available Network connections except for the mobile network will be deactivated You can set the device to charge the ...

Page 145: ...ting system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Managing the memory To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall Me...

Page 146: ...hen tap the switch to activate it Apps Manage the device s apps and change their settings You can view the apps usage information change their notification or permission settings or uninstall or disable unnecessary apps On the Settings screen tap Apps General management Customize your device s system settings or reset the device On the Settings screen tap General management Language and input Sele...

Page 147: ...reen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap Set as default To keep the current language setting tap Keep current The selected language will be added to your languages list If you changed the default language the selected langua...

Page 148: ...ure settings for Direct access and notification features Installed services View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap So...

Page 149: ...umber Legal information View legal information related to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI ...

Page 150: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 151: ...lutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 152: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the batter...

Page 153: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the f...

Page 154: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Center A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 155: ... care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the...

Page 156: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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Samsung SM-A307G/DS, User Manual

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