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Samsung SM-A236B/DSN, User Manual, Page: 2 / 125

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Summary of Contents for SM-A236B/DSN

Page 1: ...www samsung com USER MANUAL English 08 2022 Rev 1 0 SM A236B DSN SM A236E N SM A236E DS SM A236E DSN ...

Page 2: ... Notification panel 29 Entering text Apps and features 31 Installing or uninstalling apps 32 Phone 35 Contacts 37 Messages 38 Internet 39 Camera 49 Gallery 53 AR Zone 57 Multi window 59 Samsung Pay 61 Samsung Health 62 Samsung Notes 62 Samsung Members 63 Samsung Kids 63 Samsung Global Goals 64 SamsungTV Plus 64 Galaxy Shop 64 Calendar 65 Reminder 66 Voice Recorder 66 My Files 66 Clock 66 Calculato...

Page 3: ... overheating situations and solutions Appendix 119 Troubleshooting 124 Removing the battery Settings 74 Introduction 74 Samsung account 74 Connections 76 Wi Fi 78 Bluetooth 79 NFC and contactless payments NFC enabled models 80 Data saver 81 Mobile data only apps 81 Mobile Hotspot 82 More connection settings 83 Sounds and vibration 83 Sound quality and effects 84 Separate app sound 84 Notifications...

Page 4: ...4 Getting started Device layout and functions Speaker Side key Fingerprint recognition sensor Volume key Touchscreen Front camera Multipurpose jack USBType C Earphone jack SIM card Memory card tray ...

Page 5: ...urce such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device s sound...

Page 6: ... not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Hard keys Key Function Side key Press and hold to turn the device on or off Press to turn on or lock the screen Press twice to launch the app or feature you set Side key Volume Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the de...

Page 7: ...vigation bar soft buttons for more information Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device s multipurpose jack to charge the battery After fully charging disconnect the charger from the device ...

Page 8: ...USB connector may be needed depending on the other device When charging starts the battery charging icon will appear on the other device s screen The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device us...

Page 9: ... wired or wireless charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid lo...

Page 10: ...ds are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Single SIM card tray Dual SIM card tray 2 1 3 4 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card o...

Page 11: ...nto your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager dual SIM models Launch the Settings app and tap Connections SIM card manager SIM cards Activate the SIM card to use and customise the SIM card settings Preferred SIM card Select to use specific SIM ca...

Page 12: ...rd into the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the...

Page 13: ...nd device care Storage 2 Swipe to the left to view the SD card page 3 Tap Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data ...

Page 14: ...ice on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for ...

Page 15: ...evice settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use ...

Page 16: ...nd then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously O...

Page 17: ...fficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup...

Page 18: ...t download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s...

Page 19: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doin...

Page 20: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 21: ... upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 22: ...vice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout ...

Page 23: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 24: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 25: ...reventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock me...

Page 26: ...ssage Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on th...

Page 27: ...re the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and then tap the Show toolbar after capturing switch to activate it Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To ope...

Page 28: ... then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification p...

Page 29: ...ut languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Setting...

Page 30: ...r it Enter your personal information registered to Samsung Pass Share music links Share video links Enter emojis Attach animated GIFs Enter stickers Change the keyboard size Open the text editing panel Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3...

Page 31: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 32: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 33: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 34: ...ions during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the ...

Page 35: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 36: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 37: ...Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen So...

Page 38: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 39: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 40: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 41: ...ld the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add a...

Page 42: ...posure of the shot Matrix metering averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting...

Page 43: ...select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically depending on the surroundings to record...

Page 44: ...tment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or ba...

Page 45: ... moving or poorly lit objects However higher ISO settings can result in noise in pictures EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure WB Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Separating the focus area and the exposure area You can s...

Page 46: ... or a plain wall Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a picture Night mode Take a ...

Page 47: ...eft or right Start bracket Slow motion section End bracket Section editing bar Customising camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimiser Set the device to adjust the colour settings automatically depending on the subject or scene Scan QR codes Set the device to scan QR codes from the preview screen Pi...

Page 48: ...w lying areas or in poor weather conditions Your location may appear on your pictures when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the mem...

Page 49: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 50: ...ontent on a large screen using the SmartView feature Delete the image Share the image with others Modify the image Add the image to favourites Image and video thumbnail Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 51: ...Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe...

Page 52: ...is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then ...

Page 53: ...pp and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your o...

Page 54: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video Call screen or Lock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view th...

Page 55: ...profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Select a pose you want 4 Tap Done Save Emoji Pose ...

Page 56: ...ou have created by tapping Custom Deleting AR emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete Using your AR emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While c...

Page 57: ... same time in the split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 58: ...l to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the circles between the app windows to adjust the size of the windows When you drag the circles between the app windows to the edge ...

Page 59: ...ng pay To make payments with Samsung Pay the device may be required a connection to a Wi Fi or mobile network depending on the region This feature may not be available depending on the service provider or model The procedures for the initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it ...

Page 60: ...n your fingerprint or enter the payment PIN you set 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where...

Page 61: ...ng Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards View health tips Manage your profile and view your health and fitness history Monitor your health and fitness Compare your step count records with other Samsung Healt...

Page 62: ... When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in ...

Page 63: ...reen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental controls and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then...

Page 64: ...he region Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync w...

Page 65: ...con will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and tap Restore Reminders ...

Page 66: ... To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To ...

Page 67: ...Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimisation and then select the mode you want Performance This focus...

Page 68: ... To stop recording tap on the navigation bar Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in t...

Page 69: ...e not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile n...

Page 70: ...s to find your device Contacts only Only allow Samsung users in your contacts to share with your device Anyone nearby Allow any nearby devices to share with your device Sharing viaWeb link Upload large files to the Samsung storage server and share them with others viaWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share as link Share usin...

Page 71: ...uetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your fri...

Page 72: ... features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s...

Page 73: ...c You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources...

Page 74: ... Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments NFC enabled models Set the device to allow you to read near field communication NFC tags that c...

Page 75: ... to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card m...

Page 76: ...vent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Viewing theWi Fi network quality information View theWi Fi network quality information such as the speed and stability On the Settings screen tap Connections...

Page 77: ...ord 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect...

Page 78: ...opies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on th...

Page 79: ...s Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to rea...

Page 80: ... include all available payment apps If you update the payment app or install a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Connections NFC and contactless payments Contactless payments Payment or Others and then select another app instead of the updated or newly installed app Or deselect the selected app Data saver Reduce y...

Page 81: ...t to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your device from theWi Fi networks list Alternatively ...

Page 82: ...etwork settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printin...

Page 83: ...just the force of the vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer...

Page 84: ...etooth speaker 1 On the Settings screen tap Sounds and vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style ...

Page 85: ...tion Eye comfort shield Reduce eye strain by limiting the amount of blue light emitted by the screen You can set a schedule for applying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Full screen apps Select apps to use with the full screen aspect ratio Screen timeout Set the length of time the device waits before turning ...

Page 86: ...ive Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 120 Hz Standard Use a standard refresh rate in normal situations to conserve battery power Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper and style Themes Apply various themes to the device to change the visual element...

Page 87: ...email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Some features may not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart...

Page 88: ...d My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information SecureWi Fi Set th...

Page 89: ...gnition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that...

Page 90: ...ings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data...

Page 91: ...PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data ...

Page 92: ... before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the f...

Page 93: ... using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fi...

Page 94: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 95: ...on the service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen select an option under ...

Page 96: ...n another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the ap...

Page 97: ...tent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery i...

Page 98: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 99: ... network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Settings Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some...

Page 100: ...onal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 101: ...ry consumption Refer to Emergency mode for more information Some features may not be available depending on the model Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manag...

Page 102: ...he Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the...

Page 103: ...ed in to your Samsung account Android Auto Connect your device to a vehicle and control some of your device s features on the vehicle s display Quick Share Change the Quick Share settings Refer to Quick Share for more information Labs Use new features of the device Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures...

Page 104: ...o turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the scr...

Page 105: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 106: ...te bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Some features may not be available depending on the model Battery and ...

Page 107: ...vanced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete fi...

Page 108: ...iagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compression feature to compress Internet data such as images videos and webp...

Page 109: ...used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physi...

Page 110: ...onfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the...

Page 111: ... update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website...

Page 112: ...formation such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 113: ...d by apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extra...

Page 114: ...ap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it mean...

Page 115: ...r The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performanc...

Page 116: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 117: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 118: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 119: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 120: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 121: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 122: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 123: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 124: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 125: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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