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Basics

17

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for 
a single device.

Activating SIM or USIM cards

Launch the 

Settings

 app and tap 

Connections

 

 

SIM card manager

. Select a SIM or USIM 

card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the 

Settings

 app, tap 

Connections

 

 

SIM card manager

, and then select a SIM or 

USIM card to access the following options:

•  

Icon

: Change the icon of the SIM or USIM card.

•  

Name

: Change the display name of the SIM or USIM card.

•  

Network mode

: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to 
specific cards.
Launch the 

Settings

 app, tap 

Connections

 

 

SIM card manager

, and then set the feature 

preferences for your cards in 

Preferred SIM card

.

Summary of Contents for SM-A115F

Page 1: ...www samsung com USER MANUAL English 02 2020 Rev 1 0 SM A115F SM A115F DS SM A115F DSN ...

Page 2: ...count 23 Transferring data from your previous device Smart Switch 25 Understanding the screen 37 Notification panel 39 Entering text Apps and features 41 Installing or uninstalling apps 43 Phone 48 Contacts 52 Messages 54 Internet 56 Email 57 Camera 65 Gallery 69 Multi window 72 Samsung Members 72 Samsung Notes 73 Calendar 74 Reminder 76 Radio 77 Voice Recorder 78 My Files 78 Clock 80 Calculator 8...

Page 3: ...ix 119 Troubleshooting Settings 83 Introduction 83 Connections 84 Wi Fi 86 Bluetooth 87 NFC and payment NFC enabled models 89 Data saver 90 Mobile data only apps 90 SIM card manager dual SIM models 91 Mobile Hotspot andTethering 92 More connection settings 93 Sounds and vibration 94 Dolby Atmos surround sound 94 Notifications 95 Display 96 Dark mode 96 Screensaver 97 Wallpaper 97 Themes 97 Lock sc...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...f the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID ...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...olume key Touchscreen Multipurpose jack USB Type C Side key Power SIM card Memory card tray Proximity Light sensor Rear camera Triple Main antenna Microphone Fingerprint recognition sensor Earphone jack Speaker NFC antenna NFC enabled models Flash GPS antenna ...

Page 11: ...ce Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved scree...

Page 12: ...the device on or off Press to turn on or lock the screen Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 14: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 15: ...rs for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some services that require a network connection may not be available ...

Page 16: ... card on the tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert ...

Page 17: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 18: ...orrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memo...

Page 19: ... into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do no...

Page 20: ...rom user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Turning the device on Press and hold the Side key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen ins...

Page 21: ...ergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Side key and then tap Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset fo...

Page 22: ...e a Samsung account you should create one 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account Signing in to your Samsung account If you already have a Samsung account sign in to your Samsung account 1 Launch the Settings app...

Page 23: ...d and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfe...

Page 24: ...device 3 On your device launch the Settings app and tap Accounts and backup Smart Switch Restore 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a compu...

Page 25: ...ontact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device ma...

Page 26: ... holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right ...

Page 27: ...bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 28: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 29: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 30: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 31: ...view the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area a...

Page 32: ...ving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocated to the Apps screen Editing the Home screen On the Home screen tap and hold an empty area or pinch your fingers together to access the editing options You can set the wallpaper add widgets and ...

Page 33: ...n your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen grid or layout Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area a...

Page 34: ...or icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New tex...

Page 35: ...een and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 36: ...four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly sev...

Page 37: ...cation panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notification settings Quick setting buttons ...

Page 38: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 39: ... keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard To change the keyboard type tap Languages and types select a language and then...

Page 40: ... the keyboard functions list tap Enter emoticons Enter stickers Attach animated GIFs Enter text by voice Change the keyboard settings Change the keyboard mode or size Open the text editing panel Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 41: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 42: ...rmission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not gran...

Page 43: ...search for more content Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Add the number to the contacts list ...

Page 44: ...ontacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked scr...

Page 45: ... of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and then tap When blocked num...

Page 46: ... the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and...

Page 47: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 48: ...Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 49: ...Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along...

Page 50: ...count The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to activate it To use the profile sharing feature your phone number must ...

Page 51: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 52: ...when you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Attach files Recipient Send the message 3 Tap to send the message ...

Page 53: ...pp and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and then tap Done To manually enter a number enter a phone number under Enter phone number and tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and ...

Page 54: ...old a message then tap Delete To delete multiple messages tick messages you want to delete 4 Tap Delete Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go ...

Page 55: ... tab manager View your bookmarks Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your biometric data Activating secret mode In the toolbar at the bottom of the screen tap Turn on Secret mode If you are using this feature for the first time set whether to use a password for secret mode In secret mode the de...

Page 56: ... the bottom of the screen tap Turn off Secret mode Email Setting up email accounts Set up an email account when opening Email for the first time 1 Launch the Email app 2 On the list select an email service or tap Other 3 Follow the on screen instructions to complete the setup To set up another email account tap Add account If you have more than one email account you can set one as the default acco...

Page 57: ... photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods may not b...

Page 58: ...p to take a photo Camera settings Take a photo Preview thumbnail Shooting modes Select a lens Current mode Switch between the front and rear cameras Options for current shooting mode Sticker The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the dev...

Page 59: ...he setting remains locked even after you take a photo This feature is available only in PHOTO or PRO modes Selecting a lens for shooting On the preview screen select the lens you want and take a photo or record a video This feature is only available in some shooting modes The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this f...

Page 60: ...de The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap PHOTO and tap to take a photo Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front...

Page 61: ... video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF to cancel the manually set focus 3 Tap to stop recording the video Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly Use this feature in a place that has sufficient l...

Page 62: ... modes list tap PRO Select options and customise the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to lif...

Page 63: ...he device slowly in one direction 3 Tap to stop taking photos Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect ...

Page 64: ... without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid th...

Page 65: ...ge Access additional options Delete the image Share the image with others Modify the image Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locations To search for images by entering keyw...

Page 66: ... Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume T...

Page 67: ...Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gall...

Page 68: ...elete Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap t...

Page 69: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 70: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 71: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 72: ... Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard...

Page 73: ...ap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Set the duration Add more details Change the event s colour 3 Tap Save to save the event Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder Launch the Calendar app and tap Reminder Refe...

Page 74: ...ions at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder Launch the Calendar app and tap Reminder The Reminder screen will appear and the Reminder app icon will be added to the Apps s...

Page 75: ...of as complete On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple...

Page 76: ...tions list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record audio from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through the speaker You...

Page 77: ...radio station you want from the stations list Voice Recorder Use this app to record or play voice memos 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 78: ...ation Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If ...

Page 79: ... Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad t...

Page 80: ...ersion tool You can convert various values such as area length or temperature into other units Display the scientific calculator Sharing content Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method...

Page 81: ...download your files whenever you want To use this feature you must sign in to your Samsung account Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the globa...

Page 82: ... the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search ...

Page 83: ...th other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment NFC enabled models Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment NFC enabled models for more...

Page 84: ...an be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections ...

Page 85: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 86: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 87: ...luetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment NFC enabled models Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or eve...

Page 88: ...ke payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and p...

Page 89: ...s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data sa...

Page 90: ...manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card fo...

Page 91: ...ce s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Setti...

Page 92: ...rby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Printing Conf...

Page 93: ...tions list tap Print All printers and then select a printer Printing methods may vary depending on the content type Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming cal...

Page 94: ...ivate it and then select a mode Before you use this feature you must connect an earphone Notifications Change the notification settings On the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Status bar Set how...

Page 95: ...the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen Configure settings for the Home screen such as the screen grid or layout Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidental ...

Page 96: ...to turn on dark mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off dark mode Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver 2 Select an option If you select ...

Page 97: ...s for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Wallp...

Page 98: ...ce to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock t...

Page 99: ...ve them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Install unknown apps Set the device to allow the instal...

Page 100: ...or using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing g...

Page 101: ...e data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registered face is deleted all the related features will also be deactivated Unlocking the screen with your face You can unlock the screen with your face instead of using a patte...

Page 102: ...nhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the de...

Page 103: ...n sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise...

Page 104: ...is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint recognition sensor The recognition result will be displayed Deleting registered fingerprints You can delete registered fingerprints 1...

Page 105: ...d diagnostic data Set the device to automatically send the device s diagnostic and usage information to Samsung Receive marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location...

Page 106: ...g Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or...

Page 107: ...heck which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Acc...

Page 108: ...e Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such as opening or closing apps Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one h...

Page 109: ...our fingerprint Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an ap...

Page 110: ...also be deleted DigitalWellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to Digita...

Page 111: ... app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap DigitalWellbeing and parental controls App timers 2 Tap No timer next the app you want and set the time Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want While focus mode is on you can only use default ap...

Page 112: ...ur device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Optimising your device On the Settings screen tap Device care Optimise now The quick optimisation feature improves device performance through the following actions Closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware...

Page 113: ...er saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating dark mode and limiting the apps and features available Network connections except for the mobile network will be deactivated Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns an...

Page 114: ...ice care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean now Security Check the device s security status This feature scans your device for malware On the Settings screen tap Device care Security Scan phone Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connect...

Page 115: ...ing device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Reset Reset your device s settings or perform a factory data reset You can reset all your settings or only network settings or accessi...

Page 116: ... device On the Settings screen tap Accessibility Screen reader ActivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Customise the settings to improve accessibility for users with hearing impairment Interacti...

Page 117: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 118: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 119: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 120: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 121: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 122: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 123: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 124: ... care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the...

Page 125: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of ...

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