Basics
10
Device layout
Speaker
Side key
Volume key
Touchscreen
Front camera
Proximity/Light sensor
Earphone jack
Multipurpose jack
(USB Type-C)
SIM card / Memory card
tray
NFC antenna
(NFC-enabled models)
Rear camera
Flash
Main antenna
Microphone
GPS antenna
Page 1: ...www samsung com USER MANUAL English 11 2020 Rev 1 0 SM A025F SM A025F DS SM A025G DSN SM M025F DS...
Page 2: ...g account 21 Transferring data from your previous device Smart Switch 23 Understanding the screen 30 Notification panel 32 Entering text Apps and features 35 Installing or uninstalling apps 36 Phone 3...
Page 3: ...Introduction 63 Connections 64 Wi Fi 65 Bluetooth 67 NFC and payment NFC enabled models 69 Data saver 69 Mobile data only apps 69 Mobile Hotspot 70 More connection settings 71 Sounds and vibration 72...
Page 4: ...stomise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting...
Page 5: ...aunch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communicat...
Page 6: ...t could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects m...
Page 7: ...t When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose...
Page 8: ...the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be discon...
Page 9: ...s and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase U...
Page 10: ...r Side key Volume key Touchscreen Front camera Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray NFC antenna NFC enabled models Rear camera Flash Main antenna...
Page 11: ...foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic...
Page 12: ...eenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side k...
Page 13: ...e is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger do...
Page 14: ...cing of apps that need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned...
Page 15: ...device and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two...
Page 16: ...e ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray If you insert the tray into...
Page 17: ...the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or cor...
Page 18: ...Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing informati...
Page 19: ...rning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification...
Page 20: ...ou turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up...
Page 21: ...word and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Acc...
Page 22: ...a between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data t...
Page 23: ...r pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscree...
Page 24: ...me Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hidi...
Page 25: ...ards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder...
Page 26: ...face such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on...
Page 27: ...cut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the s...
Page 28: ...en Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from a...
Page 29: ...xt or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top...
Page 30: ...atus bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upw...
Page 31: ...To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music o...
Page 32: ...the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported...
Page 33: ...ch to activate it On a 3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Ent...
Page 34: ...ng 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to...
Page 35: ...ge the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To chan...
Page 36: ...issions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you...
Page 37: ...e keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap...
Page 38: ...rs switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call...
Page 39: ...1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device conta...
Page 40: ...acts list and tap Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap Share 3 Select a sharing...
Page 41: ...d the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a c...
Page 42: ...r information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger down...
Page 43: ...of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking...
Page 44: ...urry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s cam...
Page 45: ...lash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Select an aspect ratio for videos Apply a filter effect or beauty effects Select a m...
Page 46: ...ape or people tap 3 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a photo 1 On the...
Page 47: ...d blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject...
Page 48: ...osure Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in...
Page 49: ...p more memory Useful features Auto HDR Take photos with rich colours and reproduce details even in bright and dark areas Pictures as previewed Set the device to save photos as they appear on the previ...
Page 50: ...me features may not be available depending on the model Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery...
Page 51: ...right on the screen More options Delete the image Share the image with others Modify the image Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Sprea...
Page 52: ...en Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or...
Page 53: ...lect a story and tap Story album Add or Edit Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap Delete Using the recycle bin feature You c...
Page 54: ...may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The...
Page 55: ...ndow the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a n...
Page 56: ...events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your acco...
Page 57: ...nder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list sel...
Page 58: ...om the FM radio Turn the FM radio on or off Add the current station to the favourites list Search for stations Fine tune the frequency View the list of favourite stations Enter radio frequency manuall...
Page 59: ...To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an ev...
Page 60: ...and select an image 2 On the other device open the notification panel swipe downwards and then tap Quick Share to activate it 3 Tap Quick Share and select a device to transfer the image to 4 Accept t...
Page 61: ...n you play a high resolution video from a shared album the video connection may drop depending on the network speed Content that is larger than 1 GB cannot be shared to a shared album SmartView View y...
Page 62: ...Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various musi...
Page 63: ...o Bluetooth for more information NFC and payment NFC enabled models Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this...
Page 64: ...device s mobile data connection with other devices For more information about the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection setti...
Page 65: ...2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the othe...
Page 66: ...to confirm The devices will be connected when the other device accepts the Bluetooth connection request To unpair the devices tap next to the device name to unpair and tap Unpair Sending and receiving...
Page 67: ...a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings...
Page 68: ...s NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or cont...
Page 69: ...e device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile d...
Page 70: ...available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network...
Page 71: ...mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone...
Page 72: ...m the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds sepa...
Page 73: ...tive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Reduce eye strain by limiting the amount of bl...
Page 74: ...the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen Sc...
Page 75: ...in unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock i...
Page 76: ...with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Some...
Page 77: ...better match results Registering your face For better face registration register your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 R...
Page 78: ...o be deactivated Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View the list of features and apps that have permission to use them You can also edit the...
Page 79: ...mart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and s...
Page 80: ...data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up data 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check w...
Page 81: ...he device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such...
Page 82: ...unintended input for some features using sensors Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Mess...
Page 83: ...e focus mode to avoid distractions from your device and stay focused on what you want You can use the apps you allowed to be used in focus mode Wind Down Activate wind down mode to reduce eye strain b...
Page 84: ...t you do not use often Charging Set the device to charge the battery more quickly Refer to Quick charging for more information The usage time left shows the time remaining before the battery power run...
Page 85: ...so use the data compression feature to compress Internet data such as images videos and webpages accessed via the mobile network On the Settings screen tap Device care Ultra data saving and then tap t...
Page 86: ...t Reset your device s settings or perform a factory data reset Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input La...
Page 87: ...e About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA se...
Page 88: ...n such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informa...
Page 89: ...ture by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PI...
Page 90: ...tions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again...
Page 91: ...ectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues w...
Page 92: ...files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your...
Page 93: ...d information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open...
Page 94: ...storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom...
Page 95: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...