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Samsung SM-A015F, User Manual, Page: 3 / 121

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Summary of Contents for SM-A015F

Page 1: ...www samsung com USER MANUAL English 12 2019 Rev 1 0 SM A015F SM A015F DS SM A015G DS ...

Page 2: ...22 Samsung account 23 Transferring data from your previous device Smart Switch 25 Understanding the screen 37 Notification panel 39 Entering text Apps and features 41 Installing or uninstalling apps 43 Finder 43 Phone 48 Contacts 52 Messages 55 Internet 57 Email 58 Camera 65 Gallery 70 Multi window 73 Samsung Members 73 Samsung Notes 74 Calendar 75 Radio 77 Voice Recorder 78 My Files 78 Clock 80 C...

Page 3: ...data only apps 88 SIM card manager dual SIM models 89 Mobile Hotspot andTethering 90 More connection settings 91 Sounds and vibration 92 Dolby Atmos surround sound 92 Notifications 93 Display 94 Dark mode 94 Screensaver 95 Wallpapers 95 Themes 95 Lock screen 96 Smart Lock 97 Biometrics and security 97 Face recognition 100 Privacy 100 Location 101 Accounts and backup 102 Samsung Cloud 103 Google 10...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...f the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID ...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...vice layout Proximity Light sensor Front camera Speaker SIM card Memory card tray Touchscreen Multipurpose jack Power key Volume key Rear camera Dual Main antenna Microphone GPS antenna Speaker Flash Earphone jack ...

Page 11: ...ce Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved scree...

Page 12: ...e device on or off Press to turn on or lock the screen Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...amage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cabl...

Page 14: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 15: ...rs for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some services that require a network connection may not be available ...

Page 16: ... card on the tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert ...

Page 17: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 18: ...orrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memo...

Page 19: ... into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do no...

Page 20: ... and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Turning the device on Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device Turning the device off To turn off the d...

Page 21: ...mergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset ...

Page 22: ...counts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account ...

Page 23: ...d and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfe...

Page 24: ...device 3 On your device launch the Settings app and tap Accounts and backup Smart Switch Restore 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a compu...

Page 25: ...ontact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device ma...

Page 26: ... holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right ...

Page 27: ...bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 28: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 29: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 30: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 31: ...view the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area a...

Page 32: ...ving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocated to the Apps screen Editing the Home screen On the Home screen tap and hold an empty area or pinch your fingers together to access the editing options You can set the wallpaper add widgets and ...

Page 33: ...n your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen grid or layout Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area a...

Page 34: ...en the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used...

Page 35: ...ssing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 36: ... the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Sett...

Page 37: ... and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting b...

Page 38: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 39: ... keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard To change the keyboard type tap Languages and types select a language and then...

Page 40: ... return to the keyboard functions list tap Enter emoticons Enter stickers Change the keyboard mode or size Enter text by voice Change the keyboard settings Open the text editing panel Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 41: ... Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps...

Page 42: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 43: ...lternatively open the notification panel and tap 2 Enter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number ...

Page 44: ...Settings app tap Advanced features Motions and gestures and then tap the Swipe to call or send messages switch to activate it Using speed dial Set speed dial numbers to quickly make calls To set a number to speed dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad Fo...

Page 45: ...ag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the Send message bar upwards and select a message to send To create various rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on the status bar ...

Page 46: ...not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bl...

Page 47: ...evice away from your ears Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad 2 Enter the number 3 Tap Add to Contacts 4 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap Recen...

Page 48: ...g them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add note enter a tag and then tap Add When a call comes from that number the tag will show under the number Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select ...

Page 49: ...formation you can save may vary 4 Tap Save Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Select a storage location to import contacts from 3 TickVCF files or contacts to import and tap Done 4 Select a storage location to save contacts to and tap Import ...

Page 50: ...Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Add to favourite contacts Make a voice or video call Compose a...

Page 51: ...ctivate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Select what s shared select an item to share and then select an option Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app an...

Page 52: ...ch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap Merge Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap Delete To delete contacts one by one open the contacts list and tap a contact Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages ...

Page 53: ...files Recipient Send the message 3 Tap to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adju...

Page 54: ...ay options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the swi...

Page 55: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager View your bookmarks ...

Page 56: ...re using this feature for the first time set whether to use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password Deactivating secret mode In the too...

Page 57: ...nt you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the email Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is di...

Page 58: ...ked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Taking photos 1 Tap the image on the preview screen wher...

Page 59: ...properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources...

Page 60: ...de The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap Photo and tap to take a photo Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front...

Page 61: ...video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF L to cancel the manually set focus 3 Tap to stop recording the video Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly Use this feature in a place that has sufficient ...

Page 62: ... modes list tap Pro Select options and customise the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to lif...

Page 63: ...he device slowly in one direction 3 Tap to stop taking photos Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect ...

Page 64: ... up more memory Useful features Grid lines Display viewfinder guides to help composition when selecting subjects Pictures as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as betwe...

Page 65: ...Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Modify the image Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create ...

Page 66: ...ideo Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or dra...

Page 67: ...content by tapping information on the screen File details Location information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then select a category Videos View the videos saved in your device Favourites View your favourite photos and videos Recent View recent photos and videos Suggested View recommended content ...

Page 68: ...Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gall...

Page 69: ...elete Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap t...

Page 70: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 71: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 72: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 73: ... Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard...

Page 74: ...unch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 75: ...he Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Radio Listening to the FM radio Launch the Radio app Before you use this app yo...

Page 76: ...e list of favourite stations Record audio from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Play through speaker Scanning radio stations Launch the Radio app Tap Scan The FM radio scans and saves available station...

Page 77: ... play voice memos 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 78: ...ation Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If ...

Page 79: ... Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad t...

Page 80: ...ersion tool You can convert various values such as area length or temperature into other units Display the scientific calculator Sharing content Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method...

Page 81: ... feature you must sign in to your Samsung account Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Sen...

Page 82: ... your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 83: ...ices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Mobile networks Configure your mobile network settings Data usage Keep trac...

Page 84: ...nection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon Enter the password and tap Connect Onc...

Page 85: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 86: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 87: ... Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Da...

Page 88: ...nager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for ...

Page 89: ...ce s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Setti...

Page 90: ...rby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Printing Conf...

Page 91: ...tions list tap Print All printers and then select a printer Printing methods may vary depending on the content type Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming cal...

Page 92: ...ivate it and then select a mode Before you use this feature you must connect an earphone Notifications Change the notification settings On the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Status bar Set how...

Page 93: ...tting Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen Configure settings for the Home screen such as the screen grid or layout Navigation bar Change the navigation bar settings Refer to Navigation ba...

Page 94: ...to turn on dark mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off dark mode Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver 2 Select an option If you select ...

Page 95: ...gs for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Wall...

Page 96: ...ce to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock t...

Page 97: ...ps Set the device to allow the installation of apps from unknown sources Encrypt or decrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Face re...

Page 98: ...ering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better face registration register your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on ...

Page 99: ...cking the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your fac...

Page 100: ...ial offers membership benefits and newsletters Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase t...

Page 101: ...ensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your pr...

Page 102: ...Cloud you must sign in to your Samsung account Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping Other synced d...

Page 103: ...amsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 T...

Page 104: ... display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such as opening or closing apps Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your co...

Page 105: ...he right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with When you...

Page 106: ...so be deleted Digital wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap Digital wellbeing and parental controls Digital wellbeing View the daily usage history of your device Refer to Digit...

Page 107: ...controls See your data App timers Number of unlocks Number of notifications Focus mode The time the screen was on Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap Digital wellbeing and parental controls App timers 2 Tap No timer next the app you want and...

Page 108: ...tal controls Wind Down Start now 2 To set the schedule to activate wind down mode tap Set a schedule tap the switch to activate it and then set the days and time Device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Battery Storage Secur...

Page 109: ...with low battery levels conserve battery power by activating power saving features On the Settings screen tap Device care Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode ...

Page 110: ...ings screen tap Device care Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Managing the me...

Page 111: ...e languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Reset Reset your device s settings or perform a factory data reset You can reset all your setting...

Page 112: ...ibility to the device On the Settings screen tap Accessibility Screen reader ActivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Customise the settings to improve accessibility for users with hearing impair...

Page 113: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 114: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 115: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 116: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 117: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 118: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 119: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 120: ... care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the...

Page 121: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of ...

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