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www.samsung.com

USER MANUAL

English. 04/2021. Rev.1.0

SM-A015F

SM-A015F/DS

SM-A015G/DS

Summary of Contents for SM-A015F/DS

Page 1: ...www samsung com USER MANUAL English 04 2021 Rev 1 0 SM A015F SM A015F DS SM A015G DS ...

Page 2: ...cognition 24 Camera Apps and features 31 Introduction 32 Samsung account 33 Transferring data from your previous device Smart Switch 35 Understanding the screen 43 Notification panel 45 Entering text 47 Installing or uninstalling apps 49 Phone 52 Contacts 54 Messages 56 Internet 57 Gallery 61 Multi window 64 Samsung Notes 65 Samsung Members 66 Calendar 67 Voice Recorder 69 My Files 69 Clock 69 Cal...

Page 3: ...nt 76 Connections 77 Wi Fi 79 Bluetooth 80 Data saver 80 Mobile data only apps 80 Mobile Hotspot 81 More connection settings 82 Sounds and vibration 83 Sound quality and effects 83 Notifications 84 Display 85 Wallpaper 85 Themes 85 Home screen 86 Lock screen 86 Smart Lock 87 Biometrics and security 88 Privacy 88 Location 89 Accounts and backup 89 Samsung Cloud 90 Google 90 Advanced features 91 Mot...

Page 4: ...4 Basics ...

Page 5: ...es wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending ...

Page 6: ...ur device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s personal use The use of mobile devices on aeroplanes or ships may be ...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ... Device layout Proximity Light sensor Front camera Speaker SIM card Memory card tray Touchscreen Multipurpose jack Side key Volume key Rear camera Main antenna Microphone GPS antenna Speaker Flash Earphone jack ...

Page 12: ...cted Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen pro...

Page 13: ...irst time or when it has been unused for extended periods Use only Samsung approved battery charger and cable specifically designed for your device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the cha...

Page 14: ...y consumption Your device provides various options that help you conserve battery power Optimise the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be synced Decrease the backlight time D...

Page 15: ...in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the devi...

Page 16: ...can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Single SIM models 4 2 1 3 5 Dual SIM models 4 2 1 3 5 ...

Page 17: ...he ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager du...

Page 18: ...g on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website 4 2 1 3 5 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place a memory card on the tray with the gold coloured contacts facing downwards and gently press the memory card into the tray to secure it ...

Page 19: ...erting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the...

Page 20: ...ot cover loss of data resulting from user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device...

Page 21: ...ress and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions I...

Page 22: ...nd Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when...

Page 23: ...creen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data You can delete face data that you have registered 1 Launch the Settings app and tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock...

Page 24: ...app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provider or mode...

Page 25: ...urry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending...

Page 26: ... conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio and resolution for photos Select an aspect ratio for videos Select a r...

Page 27: ...ot of the landscape or people tap 3 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select effects and take a photo Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automaticall...

Page 28: ...lows you to capture photos where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap PORTRAIT 2 Drag the background blur adjustment bar to adjust the blur level 3 When Effect ready appears on the preview screen tap to take a photo Background blur adjustment bar The available options may vary depending on the shooting mode Use this feature in a place that h...

Page 29: ...so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowl...

Page 30: ...to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Settings to k...

Page 31: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 32: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 33: ...app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so m...

Page 34: ... Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up da...

Page 35: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 36: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 37: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 38: ...e s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Dis...

Page 39: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 40: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 41: ...rsonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using th...

Page 42: ... text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear diffe...

Page 43: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display...

Page 44: ...he notification panel swipe downwards and then tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards a...

Page 45: ...nd select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigatio...

Page 46: ...msung Pass Share video links Add an item from the clipboard Open the text editing panel Change the keyboard mode Change the keyboard size Enter stickers Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to t...

Page 47: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 48: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 49: ...app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settin...

Page 50: ... name in the search field Or select one from the recommended hot places The business s information such as its phone number or address will appear This feature may not be available depending on the service provider or model Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Rece...

Page 51: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 52: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 53: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 54: ...ng Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message ...

Page 55: ...part or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Setting...

Page 56: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 57: ...features 57 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Search for images More options ...

Page 58: ... right on the screen More options Delete the image Share the image with others Modify the image Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 59: ...s Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Albums Create al...

Page 60: ...deos select a story and tap Add or Edit Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap the Recycle bin switch to activate it To view file...

Page 61: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 62: ...witch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an ap...

Page 63: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 64: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 65: ...omers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest news and tips Samsung Members can help you solve any problems you might encounter while using your device ...

Page 66: ...ap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add account Then select an account to sync with and sign in When an account is added a blue circle...

Page 67: ...Standard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system...

Page 68: ...mute or unmute certain sound sources in the recording 1 Tap List and select a voice recording made in interview mode 2 To mute certain sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source ...

Page 69: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 70: ...uick Share to activate it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Share content by pointing the device among the nearby devices This feature is available only on Galaxy de...

Page 71: ...nt to your device 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Allow only your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and sha...

Page 72: ...T Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and...

Page 73: ... time View the list of saved stations More options Scan and save stations Add the current station to the favourites list Fine tune the frequency View the list of favourite stations Record audio from the FM radio Turn the FM radio on or off Enter radio frequency manually Search for stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone...

Page 74: ...ture Capture a screenshot while using the device Press the Side key and theVolume Down key simultaneously You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps and features ...

Page 75: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 76: ...Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Android Auto Connect your device to a vehicle and control some of your device s features on the vehicle s display Mobile...

Page 77: ...nd tap the switch to activate it 2 Select a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactiv...

Page 78: ...ord 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect...

Page 79: ... to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices while the Bluetooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be co...

Page 80: ... you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps tap the switch to activate it and then tap the switches next to the apps you want You may incur additional ch...

Page 81: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 82: ...ain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibrati...

Page 83: ... optimised sound UHQ upscaler Enhance the sound resolution of music and videos Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps that rec...

Page 84: ... emitted by the screen You can set a schedule for applying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Screen resolution Change the screen resolution Higher resolutions make the display more vivid however they will consume more battery power Some currently running apps may close when you change the resolution Full scree...

Page 85: ... percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and...

Page 86: ...screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information The available options may vary depending on the screen lock method selected ...

Page 87: ... feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Secure Folder Create a secure folder to protect your private content and apps from others SecureWi Fi Set the device to protect your data while using unsecuredWi Fi networks Samsung Blockchain Keystore Mana...

Page 88: ... not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase the accuracy of your location inform...

Page 89: ...rmation app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so t...

Page 90: ...Restore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Android Auto Connect your device to a vehicle and control some of your d...

Page 91: ...n the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Turn over to mute Set the device to mute certain sounds by using motions or gestures Excessive shaking or an impact to the device may cause an unintended input for some featur...

Page 92: ... manage their digital use On the Settings screen tap DigitalWellbeing and parental controls Screen time Set goals for how much you use your device a day App timers Limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it Focus mode Activate focus mode to avoid distractions from your device and stay focused on what you wan...

Page 93: ...s not in use Tap Automation Auto optimise daily and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating power saving features On the Settings screen tap Battery and device care Battery Power saving mode Activate po...

Page 94: ...n view the available capacity of the internal memory in the Specification section for your device on the Samsung website Memory On the Settings screen tap Battery and device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean now Device protection Check the device s security status This feature scans your device for malware On t...

Page 95: ...se and trackpad Change the settings for an external mouse or trackpad Autofill service Select an autofill service to use Reset Reset your device s settings or perform a factory data reset Contact us Ask questions or view frequently asked questions Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language Add language To view all th...

Page 96: ...rs who have reduced dexterity Advanced settings Configure settings for Direct access and notification features Installed services View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can also s...

Page 97: ...ation On the Settings screen tap About phone To change your device s name tap Edit Status information View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating sy...

Page 98: ...98 Appendix ...

Page 99: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 100: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 101: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 102: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 103: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 104: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 105: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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