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Troubleshooting
If the problem persists after trying the following troubleshooting, please contact your local
dealer or the A/S center.
Power
Problem
Checking point
Reference
The power is off
- Make sure if any button on the unit is being pressed
- Make sure the polarity of the battery inserted and if the
batteries are completely discharged
Page 14~16
Password/Fingerprint
Problem
Checking point
Reference
Can not change the
password
- Make sure the password should be entered when the
number pad illuminates in blue. If the first digit of the
password is entered, the rest digits should be entered
within 5 seconds.
- Replace the batteries immediately if they are discharged.
- Refer to the
“
Password Registration
”
Page 19~20
Can not register the
fingerprint
- Place the fingerprint after the fingerprint reader part
illuminates in red.
- To continue new fingerprint registration, press [#] button
within five (5) seconds and register a new fingerprint.
Page 21~22
Can not open a door
with the password
- Make sure if the password you try to enter is correct.
- The password can not be entered after the number pad
light turns off, press [
¹
] button and enter the password.
The number pad light will turn off and the number pad
cover will be shut if the number pad is not pressed
within 5 seconds.
Page 27
Can not open a door
using fingerprint
- Make sure if your fingerprint has been registered
properly. Otherwise, clean the fingerprint and place it
again.
- Place and hold the fingerprint on the reader for a
second.
Page 28
