28
Troubleshootings
Please refer to the following if the lock does not operate properly. If the problem can still not be
solved, contact the nearest service center.
Power Source
Problem
Solution
Remark
There is no power.
- Check to ensure the batteries are in good condition, with
the poles (+/-) correctly placed.
- Check to see if the batteries are discharged, or have been
inserted improperly.
p. 9~10
Password / Card or Key Tag
Problem
Solution
Remark
The password
cannot be changed.
- This may be a case of delayed password change. The
password must be changed while the number pad is
lighted. Furthermore, the second number of the new
password must be entered within 10 seconds of entering
the first number.
- Replace the batteries if they are discharged.
- Repeat the procedure again, referring to “Password
Change” in the user guide.
p. 12~13
The card or key tag
cannot be
registered.
- When registering multiple cards and key tags continually,
the next card or key tag must be placed on the card
reader within 10 seconds of the previous card or key tag.
p. 14~15
The door cannot be
opened even after
entering the
password followed
by the
[
º
] button
.
- Check that the registered password has been correctly
entered.
- If the number pad is not lighted while the password is
being entered, the entry will not be accepted. Reenter the
password from the beginning when the number pad is
lighted after touching the [Number Pad]. (The light on the
Number Pad is automatically turned off if an entry is not
initiated within 5 seconds.)
p. 17
The door cannot be
opened with the
card or key tag.
- This may be a case of an unregistered card or key tag
being used, or of the card or key tag not being recognized.
Register the card or key tag and try to open it again.
- The card or key tag must be properly placed on the card
reader.
p. 18
The door cannot be
opened with the
password, card or
key tag.
- The door cannot be opened from the outside using the
password, card or key tag if the double locking function
has been activated. If the double locking function is
activated, a “Peep, Peep” sound is generated when the
touching the [Number Pad].
p. 27
