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24

Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the
expense of an unnecessary call. 

Explanation/Solution

Check if the circuit breaker of the air conditioner is switched on.

Check if the air conditioner is turned on. If necessary, press the 

button on the remote control.

Check if the Timer indicator on the indoor unit is on. 

If so:
- Wait until the set time is reached and the air conditioner starts 

automatically. 

- Cancel the Timer. (See pages 18 and 19 for further details)

Check if there are no obstacles in front of the indoor unit. 

Check the remote control batteries.

Make sure that you are within 7 meters from the indoor unit.

Check if you are pointing the remote control at the remote control 
sensor on the right side of the indoor unit. 

Replace the remote control batteries if necessary.

Check if the correct operating mode has been selected 
(Auto, Cool, Heat).

The room temperature may be too low or too high.

Check if the air filter is dirty; refer to page 25 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

Check if the required temperature is set correctly.

Increase the fan speed.

If the airflow is directed upwards, set the blade downwards with the
remote control.

Check if the mode is set to the Auto, Cool, Heat or Fan mode; 
in the Dry mode, the fan speed changes automatically.

Check if the air conditioner has been turned on; if necessary, press
the       button on the remote control.

Check if the timer is set correctly; see pages 18 and 19.

You can use the Fan mode to ventilate your room.

Problem

The air conditioner does not 
operate. 

The air conditioner does not
operate with the remote control.

No beep is heard when you press
the       on the remote 
control.

The air conditioner does not cool
or heat.

When heating, the required room
temperature is never reached and
the air conditioner frequently stops.

The fan speed does not change
when you press the          button.

The airflow direction does not 
change when you press the

button.

The timer is not correctly triggered.

Odor permeates into the
room during operation.

Summary of Contents for SH18AW6

Page 1: ...condicionado tipo Split Refrigera o e Aquecimento Split Typ Klimaanlage K hlen and Heizen ESPA OL FRAN AIS ITALIANO PORTUGU S DEUTSCH E HNIKA E S F I P D G DB98 20220A 1 USER S MANUAL MANUAL DE USUAR...

Page 2: ...e Use the remote control within 7 meters from the indoor unit If applicable WARNING DURING OPERATION Never store or load the air conditioner upside down or sideways to prevent the damage of the compre...

Page 3: ...Function 14 Selecting the Energy Saving Function 15 Adjusting the Airflow Direction Vertically 16 Adjusting the Airflow Direction Horizontally 17 Setting the On Timer 18 Setting the Off Timer 19 Sett...

Page 4: ...pe can be changed according to the model Indoor Unit Air filter under the grille Airflow blades outlet Air Inlet Power On Off button Power On Off button Turbo indicator Red Operation indicator Green T...

Page 5: ...ZC1 C2 X E 5 ENGLISH Outdoor Unit UQ18WJWB UQ18WJWE SH18ZWJX Air Inlet Rear Air Outlet Connection Valve Air Inlet Rear Air Outlet Connection Valve Outdoor Unit SH18AW6X UQ24W6WB UQ24W6WE SH24AW6X SH24...

Page 6: ...er Set Cancel button Fan speed indicator Airflow direction On Timer indicator Off Timer indicator Turbo function indicator Sleep mode indicator Energy saving indicator Power On Off button Temperature...

Page 7: ...1 2 Close the cover by sliding it back in its place 3 Use two AAA LR03 1 5V batteries Do not use old batteries or different kinds of batteries together Batteries may be completely discharged after 12...

Page 8: ...ioner It will help you take full advantage of the unit s features You have already seen the basic description of the unit on pages from 4 to 6 Starting up with the next page you will find a series of...

Page 9: ...erature The air conditioner changes the Cool or Heat mode automatically depending on the current temperature during operation 2 You can change modes at any time If necessary press the button Result Th...

Page 10: ...uns in the Cool mode 2 You can change modes at any time N N N No o o ot t t te e e e Press the button to adjust the temperature until the required temperature is displayed You can set the temperature...

Page 11: ...C lower than the set temperature the air conditioner starts heating again 3 Press the button on the remote control until is displayed Result The indoor unit beeps each time you press the button The ai...

Page 12: ...set the temperature between 16 C and 30 C Result Each time you press the button The temperature is adjusted by 1 C The indoor unit beeps The air conditioner starts dehumidifying and the fan speed is...

Page 13: ...ou selected last The indoor unit beeps Press the button to select the fan speed until the required setting is displayed Low Medium High Result Each time you press the button the indoor unit beeps 3 To...

Page 14: ...er is reset automatically to the previous setting You can select the Turbo function in the Auto Cool and Heat mode If you select this function in the Dry or Fan mode the mode changes to the Auto mode...

Page 15: ...eeps The air conditioner runs in the Energy saving mode The outer airflow blade moves up and down To stop the Energy saving mode press the again 2 Press the button to adjust the temperature until the...

Page 16: ...ically The outer airflow blade moves up and down to increase the efficiency of the cooling or heating operation N N N No o o ot t t te e e e If you turn the air conditioner Then the blade off is close...

Page 17: ...tion Horizontally E 17 ENGLISH You can adjust the airflow direction horizontally with your hands The inner blades with small fins moves the air to the required direction Adjust the inner blades by mov...

Page 18: ...aining time is displayed The timer indicator stops blinking The selected mode and the temperature on the display disappear after 10 seconds The air conditioner turns on automatically at the appointed...

Page 19: ...n to complete the setting Result The remaining time is displayed The timer indicator stops blinking The air conditioner turns off automatically at the appointed time and the Off Timer setting disappea...

Page 20: ...erature is decreased by 1 C every hour After the decrease of 2 C the temperature is maintained for 4 hours To Cancel the Sleep Timer Press the button to cancel the Sleep Timer Result The indoor unit b...

Page 21: ...ns off after an hour automatically 1 Press the button until the desired mode is displayed at the remote control to select the mode after setting the 1 Hour Timer Result The air conditioner operates in...

Page 22: ...n the outdoor unit due to the low temperature and high humidity If this happens The heating operation is stopped The air conditioner defrosts automatically for about 7 minutes After about 7 minutes th...

Page 23: ...and some malfunction may occur if the heat exchanger freezes High humidity levels Water may condense and drip from the surface of the indoor unit if you don t use the air conditioner for a long time O...

Page 24: ...too low or too high Check if the air filter is dirty refer to page 25 for cleaning instructions Check that there is no obstacle in front of the outdoor unit Check if the required temperature is set co...

Page 25: ...abs of the grille 5 Clean the front grille with a damp cloth and mild detergent do NOT use benzene solvents or other chemicals 6 If you have not used the air conditioner for a long time select the Fan...

Page 26: ...URED BY ESTE AIRE ACONDICIONADO HA SIDO FABRICADO POR CE CLIMATISEUR EST FABRIQUE PAR QUESTO CONDIZIONATORE D ARIA PRODOTTO DA ESTE APARELHO DE AR CONDICIONADO FABRICADO POR DIESE KLIMAANLAGE IST FABR...

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