Samsung SF-6800 User Manual Download Page 82 | Manualshive

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Troubleshooting

Paper jams while the machine is printing

By carefully selecting paper type and loading paper properly, you should
be able to avoid most paper jams. If a paper jam occurs, an error message
appears in the display. Follow the steps below to clear the jam. To avoid
tearing the paper, pull the jammed paper out gently and slowly.

If jammed in the paper feed area (JAM 0)

1. Remove the recording paper cassette as shown below.

2. Carefully pull out the jammed paper.

3. Replace the recording paper cassette.

3

Troubleshooting

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Summary of Contents for SF-6800

Page 1: ...Laser Facsimile User s Guide SF 6800 ...

Page 2: ...ark of Microsoft Corporation IBM is a trademark of International Business Machines Centronics is a trademark of Centronics Data Computer Other names and trademarks mentioned in this manual are trademarks of their respective holders ...

Page 3: ..._______________________ 1 14 Telephone line _______________________________________ 1 15 Extension phone _____________________________________ 1 15 AC power cord _______________________________________ 1 16 Document tray _______________________________________ 1 16 Document exit tray ___________________________________ 1 17 Printer exit tray ______________________________________ 1 17 System setup...

Page 4: ...tic redial ______________________________________ 2 11 Voice request __________________________________________ 2 11 Sending a voice request _______________________________ 2 11 Answering a voice request _____________________________ 2 11 Delayed transmission ___________________________________ 2 12 Memory transmission Broadcasting ________________________ 2 14 Priority transmission ______________...

Page 5: ..._ 2 31 One touch dialing ______________________________________ 2 31 Storing a number for one touch dialing _________________ 2 31 Using a one touch number ____________________________ 2 32 Using one touch label ________________________________ 2 32 Speed dialing __________________________________________ 2 33 Storing a number for speed dialing _____________________ 2 33 Using a speed number _____...

Page 6: ...___________________________________ 2 48 Operation Continued iv Chapter 2 Troubleshooting ________________________________________ 3 2 Clearing jams __________________________________________ 3 2 Document jams while sending a fax _____________________ 3 2 Paper jams while the machine is printing ________________ 3 3 Tips for avoiding paper jams ___________________________ 3 5 LCD error messages __...

Page 7: ...adian radio interference regulations 4 2 EC declaration of conformity 4 3 Laser safety statement 4 4 Safety information 4 5 Power saver 4 6 Replacing the fitted plug 4 7 Guarantee 4 8 Specifications 4 9 Index 4 10 Appendix v ...

Page 8: ...ints creating a risk fire or shock Never spill liquid of any kind onto or into the fax machine 12 To reduce the risk of electric shock do not disassemble the fax machine Take it to a qualified service technician when repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly could cause electric shock when the unit is subsequently us...

Page 9: ...Getting Started 1 1 1 ...

Page 10: ...idge Document tray Laser facsimile user s guide Printer exit tray 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 Telephone modem line cord 1 TAM read One touch label AC power cord 1 1 The shape of AC power and telephone line cord plugs may differ depends on your country ...

Page 11: ...and understand their functions Caution Use of controls or adjustments other than those specified herein may result in radiation exposure Front view Manual feed tray Paper level indicator Document tray Document guide Control panel Cassette Document exit tray Printer exit tray Note Your machine may look slightly different from the illustration ...

Page 12: ...1 4 Setting up your machine TEL LINE Power cord connector Telephone line jack Extension telephone jack Toner cartridge Cover Cover release button Rear view Inside ...

Page 13: ...ace near your workstation Leave enough space to allow for easy paper loading paper out and opening the front cover Do not place your machine In direct sunlight Near heat sources or air conditioners In dusty or dirty environments Setting up your machine Installing the toner cartridge 1 Open the cover by pressing the cover release button 2 Raise the cover ...

Page 14: ...al resistance As the tape will have a small amount of toner on both sides take care not to get toner on your clothes Remove the green cap from the right side of the cartridge 5 Find the cartridge slots inside the machine one on each side 4 Gently shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge Green cap ...

Page 15: ...light To avoid damaging the photo sensitive drum never open the drum shutter To avoid damaging the cartridge complete cartridge installation as quickly as possible If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water When printing text at 5 coverage you can expect a toner cartridge life of approximately 6 000 sheets 7 Close the cover Make sure that the cover ...

Page 16: ...pproximately 250 sheets of paper in the paper cassette The window on the front of the paper cassette shows the amount of paper currently left in the cassette When the cassette becomes empty the window turns into red 2 Fan the paper and load the paper in the cassette under the guides with the print side face down The print side is usually indicated on the paper package Guides ...

Page 17: ...aper jams A Make sure that paper is under this metal clip A 4 Make sure that the stack of paper does not exceed the line indicated by mark on the left inside wall of the cassette If you are using a preprinted stock such as letterhead place the printed side face down with the top edge of the page toward the front of the cassette LETTERHEAD ...

Page 18: ...per width 6 Insert the cassette back into the printer The paper cassette is preset to load letter size paper If you want to load A4 or legal size paper adjust the cassette for the paper you want to load For details on how to adjust the paper cassette see How to adjust paper guides on page 1 11 ...

Page 19: ... it is recommended that you use the auxiliary guide on the upper right corner of the cassette with the appropriate main guide Use for letter executive B5 size paper Use for A4 legal Folio size paper Auxiliary guide for letter size paper To adjust for legal or folio size paper pinch the right guide then slide the guide until it lightly rests against the edge of the paper stack To adjust for letter ...

Page 20: ...he main guide before loading paper To adjust the auxiliary guide remove the guide then insert it to the appropriate position Width guide Squeeze the guide as shown and slide the guide to the left until it lightly rests against the edge of the paper stack 1 2 Note Do not push the width guide far enough to cause the paper to bend If you do not adjust the width guide it may cause paper jams Width gui...

Page 21: ...t at a time through the manual feed slot The manual feed slot is located on the top of the paper cassette 1 Pull out the paper cassette raise and then lower the manual feed tray toward you Manual feed slot Manual feed tray 2 Load the desired print material in the manual feed slot with the left edge to the far left of the slot You must feed one sheet at a time ...

Page 22: ...on Do not use paper with a colored coating that was added after the paper was produced Pre printed forms must be printed with non flammable heat resistant inks that do not melt vaporize or release hazardous emissions when subject to the printer s approximately 392 o F 200 o C fusing temperature for 0 1 second Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves no...

Page 23: ...hone into the TEL jack Plug the cord of your regular phone or answering machine into the socket TAM lead and plug the TAM lead into the socket marked TEL on the back of the machine TEL LINE Telephone line Plug one end of the telephone line cord into the LINE jack and the other end into a standard phone wall jack TEL LINE To a standard phone wall jack ...

Page 24: ...talled or no paper the display shows DOOR OPEN OR NO TONER CARTRIDGE or NO PAPER If you want to turn it off unplug the power cord Document tray Holding the document tray with both hands push the tab on one end of the tray into the hole as show Gently squeeze the other side of the tray toward the middle so the tab on the other end can be easily placed into the other hole Fold out the extender if ne...

Page 25: ...ument exit tray Printer exit tray Holding the rounded end insert the two tabs into the corresponding slots on the back of the machine Place the printer exit tray up or down depending on the type of the paper For transparencies such as OHP film lay it down as show at up When the printing is finished replace the tray ...

Page 26: ...d off 3 Press Start Enter when the desired volume level is selected The display shows the next setup menu DEFAULT SETTINGS For details on menu see below 4 To return to standby mode press Stop Home resolution and home contrast The print resolution and contrast can be set to their most frequently used modes Whenever a document is sent or copied the home contrast and resolution mode will be activated...

Page 27: ...ose the home contrast mode 6 Press or repeatedly until you find the desired mode NORMAL use with documents of average or normal contrast DARKEN use with documents with low contrast or light images LIGHTEN use with documents with high contrast or dark images PHOTO for obtaining maximum image quality with documents that contain pictures or photographs with shades of gray 7 Press Start Enter when you...

Page 28: ...r 2 to turn it OFF 6 The display shows the next setup menu To return to standby mode press Stop Remote diagnosis protection Remote diagnosis feature allows your machine to be checked by a service company from a remote place through the phone line If you do not want to use the remote diagnosis feature and want to protect your machine from being opened by an unauthorized person you can enable this r...

Page 29: ...f the language in the display 4 The display shows the next setup menu To return to standby mode press Stop Econo mode setting To get the most from your toner supply set the econo mode to on If set to on you can preserve the toner supply The print quality may be reduced 1 Press Menu then press System Setup on the one touch keypad The display shows RINGER VOLUME 2 Press or until you find ECONO MODE ...

Page 30: ...e number keypad enter the current time You can choose 12 or 24 hour format Refer to the previous section for the details see page 2 46 clock mode Note AM or PM is selected by pressing the or buttons 4 Press Start Enter when the date and time in the display is correct The display shows the date and time you have set then returns to standby mode Note If you enter an invalid number the machine beeps ...

Page 31: ...isplay asks you to enter your ID name 4 Enter your ID name up to 20 characters You can enter alphanumeric characters using the number keypad Include special symbols by pressing 0 repeatedly For details on how to use the number keypad to enter alphanumeric characters see page 2 4 If you want to enter the same letter or number in succession e g SS AA 777 enter one digit then move the cursor by press...

Page 32: ...Operation 2 2 1 ...

Page 33: ... with Menu button to set up special functions or print lists LCD display The display shows the current status of your machine and guides you through various tasks using a menu system for each operation Menu Use to choose special functions and Use to display the next or last menu item Also use to adjust audible volume and Use to move cursor left or right through the display Stop Use to stop an oper...

Page 34: ...the contrast of copied or transmitted documents Speed Status Use to dial calls and send fax documents by entering a speed dial number Also use to switch the LCD while performing dual jobs Redial Pause Use to redial the last phone number called You can also use it to add a pause when storing a number in memory Recall Use to perform a switch hook operation such as call waiting OHD On Hook Dial V Req...

Page 35: ... letters and special characters numerals or spaces Entering alphanumeric characters You can include special characters plus sign etc in the name by using 0 key See Keypad character assignments on page 2 5 1 Locate the button labeled with the letter you want then press the button repeatedly until the correct letter appears in the display For example to enter an O press 6 labeled MNO Each time you p...

Page 36: ...g then press the desired button The blinking cursor moves right and the next letter appears in the display 3 Select additional letters in the same way When you re finished entering letters press Start Enter Keypad character assignments ID OP Key 1 2 3 4 5 6 7 8 9 0 Space 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 Assigned numbers letters or characters 2 Operation ...

Page 37: ...e or press Search Delete to delete the number Inserting pause With some private telephone systems you must dial an access code 9 for example and listen for a second dial tone before dialing an outside number In such cases you must insert a pause in the number Insert a pause in a number when you are setting up a one touch or speed dial number or when you dial a number without lifting the handset To...

Page 38: ...e machine Instead make copies and insert the copies into the document tray wrinkled or creased paper curled or rolled paper torn paper carbon paper or carbon backed paper coated paper onion skin or thin paper Remove all staples paper clips and the like before feeding the document Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document into the machine ...

Page 39: ...nt from a dot matrix printer SUPER FINE works well for documents containing extremely fine detail super fine works only if the remote machine also has the super fine feature Contrast Press Contrast button to compensate for the brightness or darkness of your faxed document By pressing Contrast button repeatedly after loading a document you can choose between NORMAL DARKEN LIGHTEN or PHOTO NORMAL wo...

Page 40: ...ng memory capacity alternatively You can insert up to 50 sheets 20 lb Paper at a time If you insert more than one sheet make sure the bottom sheet enters first Stagger the leading edge of the sheets slightly and insert the sheets with a slight push to ensure smooth feeding To add pages while the fax is being sent insert them into the loading slot on top of the already loaded sheets 4 If necessary ...

Page 41: ...When the remote fax machine answers the phone the document will be transmitted automatically Canceling transmission Press Stop any time during the transmission The machine continues to send the fax and the display shows a message warning you that the machine is in use Press Stop again Confirming transmission When the last page of your document has been sent successfully the machine beeps and retur...

Page 42: ... cancel a voice request by pressing OHD V Req again while you are sending or receiving a document Answering a voice request When the phone rings after sending or receiving a fax pick up the handset then press Stop If you don t answer the voice request the machine prints out the number that made the voice request and the time and date the request was made Automatic redial When you send a fax if the...

Page 43: ...ric keypad see speed dialing on page 2 33 and group dialing on page 2 34 Note You can use only one group number at this transmission job in step 3 4 Press Start Enter The display prompts you to enter another fax number 5 If you have entered the last fax number setting press Stop Or If you want to send the document to more than one location press Start Enter and enter another fax number using the n...

Page 44: ...n to switch between AM and PM If you set a time earlier than the current time the document will be sent at that time on the following day 9 After entering the time press Start Enter 10 The machine scans the document into memory returns to standby mode and displays a reminder that a delayed transmission is set Note If you want to cancel the delayed transmission see Canceling a standby operation on ...

Page 45: ... the telephone number of the remote machine There are several methods available to do this Direct entry of the telephone number using the numeric keypad One touch key pad dialing of stored telephone numbers see one touch dialing on page 2 31 Speed Number dialing using the numeric keypad see speed dialing on page 2 33 Note Only a single group dial number may be used per memory transmission operatio...

Page 46: ...umber of the remote machine There are several methods available to do this Direct entry of the telephone number using the numeric keypad One touch keypad dialing of stored telephone numbers see one touch dialing on page 2 31 Speed Number dialing using the numeric keypad see speed dialing on page 2 33 Note Group number dialing functions are not available in a priority transmission 4 The display pro...

Page 47: ...DD or CANCEL 2 Press 2 to choose CANCEL The display shows operation currently reserved in memory 3 Press or repeatedly until you find the operation you want to cancel then press Start Enter when you find the operation Adding documents to a standby operation You can add documents to the delayed transmission previously reserved in your machine s memory 1 Load the document face down If necessary adju...

Page 48: ...achine senses a fax tone it automatically switches to fax reception mode However if a fax is not sensed the machine routes the call to answering machine and the caller can leave a message TEL In TEL mode automatic fax reception is turned off You can receive a fax only by manually picking up the external phone to accept the call and pressing Start Enter to receiving the fax The current reception mo...

Page 49: ...you must attach a regular phone to the TEL jack on the back of the machine you can select TEL FAX mode to receive fax transmissions and answer voice calls 1 Press and hold Rcv Mode for about 2 seconds until the display changes please repeatit until the display shows TEL FAX in the display window 2 When a call comes in the machine answers on the default ring If a fax tone is sensed the machine rece...

Page 50: ...machine is connected to your machine you must switch off the answering machine or the outgoing message from the answering machine will interrupt your phone conversation 2 Operation Receiving manually in TEL mode To use this mode you must attach a regular phone to the TEL jack on the back of the machine you can answer voice phone calls and receive faxes manually 1 Press and hold Rcv Mode for about ...

Page 51: ...umbers The particular number someone uses to call you is identified by a distinctive ringing pattern consisting of various combinations of long and short ringing sounds This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone Using the DRPD Distinctive Ring Pattern Detection...

Page 52: ...X and 2 SET 3 PRINT 3 Press Start enter to confirm 1 CONF TX The display asks you to enter a 2 digit mail box number The mail box number must be preassigned at the remote fax machine 4 Enter the 2 digit mail box number 5 Press Start Enter when the number appears correctly in the display The LCD prompts you to enter the number of the remote fax machine 6 Enter the number of the remote fax machine Y...

Page 53: ...into memory automatically Refer to Send from memory under User options on page 2 46 If you turn this feature off the LCD prompts you at this step to choose either to scan into memory before transmission or not If you cannot fit all the pages in memory the machine automatically begins to send the document without waiting all the pages are scanned But if you registered delayed transmission at step 1...

Page 54: ...ber already registered If you press 2 you will be asked to enter the new number If there is any message received in the box you have chosen NUMBER IS REGISTERED is displayed and you will be asked to enter the new number 4 Press Start Enter when the number appears correctly in the display The LCD prompts you to enter a 4 digit password Password 0000 means no code 5 Enter a 4 digit security password...

Page 55: ...the confidential document and mail box name which has the last document 3 Press or to search for the desired mail box The mail box names will be displayed in order of mail box number each time you press or 4 Press Start Enter when the desired mail box name is displayed The LCD briefly displays the selected mail box name and number Then the LCD prompts you to enter a 4 digit password 5 Enter the 4 ...

Page 56: ...cure your machine using a poll code only those who know the code can poll your machine 1 Place the document face down in the automatic document feeder If desired adjust the resolution and contrast for details see page 2 8 2 Press Menu then press Polling on the one touch keypad The display prompts you to choose on of the two polling options 1 TX POLL and 2 DELAY RX POLL 3 Press Start Enter to confi...

Page 57: ...ne returns to standby mode and displays a reminder that a polling transmission is set The machine automatically switches to FAX mode automatic receiving when set to be polled Adding documents to the job to be polled If you want to add documents to the original documents waiting in memory to be polled follow the procedure below 1 Place the additional documents face down into the automatic document ...

Page 58: ...can set up the machine to automatically receive documents from unattended remote fax machines The machine can be set up to receive the fax now or at a later time This feature permits unattended polling in off peak hours when telephone rates are lower Note The remote machine must also support polling to use this feature 1 Press Menu then press Polling on the one touch keypad The display shows the p...

Page 59: ... secured with a poll code you must enter the correct code and press Start Enter Or If the remote machine is not secured with a poll code press Start Enter to accept 0000 which represents no code 9 The display prompts for the time at which the machine will call and poll the remote machine To call the remote machine immediately skip over this step without entering a time for polling Or If a specific...

Page 60: ...e document can be made Copy rate You can reduce or expand the image size by 1 increments from 50 to 200 Collation When COPY COLLATE menu is set to ON the machine sorts the print job For example if you copy a three page job to print 2 copies the machine prints page3 page2 page1 page3 page2 page1 To make a direct single copy without setting any options 1 Load a document with the print side facing do...

Page 61: ...l keypad then press You can also press without setting the number of copies The display shows the next option copy rate menu 4 If you want to reduce or enlarge the image size press 2 enter the number of the desired copy rate then press If not press 1 5 The display asks you to choose how to collate There are two ways to collate multiple copies OFF and ON The OFF is the stacking method This will mak...

Page 62: ...up to 46 digits you want to store by using the number keypad then press Start Enter To insert a pause between numbers press Redial Pause a hyphen symbol appears in the display If you make a mistake while entering a number use or to move the cursor under the wrong digit then enter the correct digit or press Search Delete 3 The display asks you to enter a name Enter the desired name up to 20 digits ...

Page 63: ...mber The number will be automatically dialed then the document begins to transmit when the remote fax machine answers the phone Using one touch label A one touch label sheet is included with your machine As you store numbers in one touch dial buttons make a note of the numbers on the label to remind you which number is stored in each position 1 Remove the clear cover and label using an instrument ...

Page 64: ...choose another location 3 Enter the number you want to store then press Start Enter 4 To assign a name to the number enter the desired name For information on how to enter names see page 2 4 Or If you don t want to assign a name skip this step 5 Press Start Enter when the name appears correctly or without entering a name 6 To store more telephone numbers repeat steps 2 through 5 Or To return to st...

Page 65: ...TER ONE TOUCH SPEED DIAL GROUP NO 1 SET 2 EDIT 4 Press a one touch button to which the fax number you wish to include in the group is stored Or Enter a speed dial location number to which the fax number you wish to include in the group is stored 5 Press Start Enter Repeat steps 4 and 5 to enter more destination numbers into the selected group 6 Press Stop when you have entered all the desired dest...

Page 66: ... machine displays 4 Press a one touch button or enter a speed dial location number you want add or delete 5 Then display will shows ADD or DELETE ADD for the number which is not inculded in a group dial DELETE for the number which is inculded in a group dial already If you want add or delete press Start Enter 6 You can repeat steps 4 and 5 if you have more to add or delete 7 Press Stop when you ha...

Page 67: ...er group dial if you wish 3 If you want to store another one touch group dial numbers repeat steps 1 3 If you want to return to standby mode press Stop Using group dialing multi address transmission You can use group dialing for memory transmission or delayed transmission Follow the procedure of the desired operation Memory transmission p 2 14 Delayed transmission p 2 12 When you come to a step in...

Page 68: ...e next number stored in memory While searching through the machine s memory you ll see that each entry is preceded by one of three letters T for one touch dial S for speed or G for group dial number These letters tell you how the number is stored 2 When the number you want appears in the display press Start Enter to dial If a document is loaded the document begins to be transmitted Searching by th...

Page 69: ...seconds The redial memory in your machine retains the last 10 numbers called If you have dialed the same number multiple times the machine does not count the duplicates 2 Press or to search through memory until you find the number you want 3 When the number you want appears in the display press Start Enter to dial If a document is loaded in the document tray the machine automatically begins to sen...

Page 70: ...rst caller is on hold and you are speaking to the second caller 2 Press Recall again to talk to the first caller again Note If you do not have a special service that uses the switch hook signal don t press Recall during a call If you do you could disconnect the line Status Your machine can perform more than one functions at a time For example you can simultaneously Receive a fax into memory while ...

Page 71: ...ently stored for delayed transmission priority transmission memory transmission and TX polling The list shows the starting time type of operation etc Phone book This list shows all of the numbers currently stored in the fax machine s memory as one touch dial numbers speed dial numbers and group dial numbers System data list This list shows the status of the user selectable options After you change...

Page 72: ...ata list The selected list will be printed out User Options Your fax machine has various user selectable features These options are preset at the factory but you may select to change them To find out how the options are currently set print the System Data List For more information on printing the list see To print list Setting an Option 1 Press Menu then press System Data on the one touch keypad T...

Page 73: ...transmissions or receptions Press 1 to print journal automatically after every 50 transmissions or receptions ON Press 2 to print journal manually OFF REMOTE CODE The remote receive start code allows you to initiate fax reception from an extension phone plugged into the TEL jack on the back of your machine If you pick up the extension phone and hear fax tones enter the remote code and the machine ...

Page 74: ...ensates for poor line quality and ensures accurate error free transmission with any other ECM equipped facsimile machine If the line quality is poor transmission time may be increased when ECM is enabled Press 1 to turn the error correction mode on Press 2 to turn the error correction mode off RX REDUCTION When receiving a document as long as or longer than the paper installed in your machine the ...

Page 75: ...is turned OFF or fails the data within the margin will be discarded Enter the desired discard size using the number keypad and press Start Enter REDIAL INTERVAL Your machine can automatically redial a remote fax machine if it was busy or does not answer the first call Enter the number of minutes from 01 to 15 using the number keypad REDIALS Enter the number of attempts from 0 to 9 to redial the nu...

Page 76: ...the telephone company To set up distinctive ring pattern detection you will need another telephone line at your location or someone available to dial your fax number from outside You can suspend or change distinctive ring pattern detection at any time Press 1 to turn this feature on Press 2 to turn this feature off Press 3 to setup the distinctive ring pattern detection The LCD displays WAITING RI...

Page 77: ...e off CLOCK MODE This feature is to select the time format Press 1 to select 12 hour format Press 2 to select 24 hour format FLASH TIME Press 1 to select 100ms Press 2 to select 280ms Press 3 to select 600ms FAX COLLATE With this feature the machine collates the received job Choose ON to turn this feature on Choose OFF to turn this feature off CALLER ID You can see the number of the person calling...

Page 78: ...ne value the document scanner will interpret as white when scanning documents This procedure should be performed after cleaning the document scanner particularly if the white rubber roller remains stained after cleaning 1 Press Menu then Maintenance on the one touch keypad CLEAN DRUM appears in the LCD display 2 Press or button ADJUST SHADING appears in the display 3 Press Start Enter The LCD disp...

Page 79: ...achine requires a new toner cartridge This feature will be activated only when the phone number of the service company or the dealer is stored in your machine s memory by technician Ask your dealer for more information 1 Press Menu and Maintenance on the one touch keypad 2 Press or until you find NOTIFY TONER LOW then press Start Enter 3 Press 1 or 2 to turn this feature ON or OFF then press Start...

Page 80: ...3 1 Troubleshooting 3 ...

Page 81: ...ay Do not pull the document out of the slot as this could harm your machine 1 Open the control panel by hand Troubleshooting 3 Carefully remove the jammed document Then pull down the stopper and close the control panel firmly until it clicks into place 2 Flip up the control panel latch in front of the left side arm to hold the control Panel open ...

Page 82: ...ams If a paper jam occurs an error message appears in the display Follow the steps below to clear the jam To avoid tearing the paper pull the jammed paper out gently and slowly If jammed in the paper feed area JAM 0 1 Remove the recording paper cassette as shown below 2 Carefully pull out the jammed paper 3 Replace the recording paper cassette 3 Troubleshooting ...

Page 83: ...machine JAM 1 1 Pull the cover release button toward you and open the cover 2 Remove the toner cartridge 3 Gently pull the paper toward you 4 Check that there is no other paper in the machine 5 Reinstall the toner cartridge and close the cover ...

Page 84: ...he machine with paper Make sure that only 250 sheets 20 lb of paper are loaded at a time Flex fan and straighten the paper before loading it Do not load wrinkled creased damp or highly curled paper Do not mix paper types Use only recommended print materials Make sure that the recommended print side is facing up when loading the feeder Keep print materials stored in an acceptable environment If jam...

Page 85: ...stalled You have tried to select a group location where only a single location number can be used Press down on the cover until it clicks in place or install the cartridge Your unit cannot connect with the remote machine or has lost contact because of a problem on the phone line Try again If failure persists wait an hour or so for the line to clear then try again Or turn the ECM mode on See User o...

Page 86: ...oll is not ready to respond to your poll Or When setting up to poll another fax machine you have used an incorrect poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document Enter the correct poll code The recording paper has run out Load the recording paper TONER LOW The toner is almost empty Take out the toner cartridge mac...

Page 87: ...rectly Check the document is the right size not too thick or thin Make sure that the cover is firmly closed You cannot receive faxes automatically The FAX or TEL FAX mode should be selected Is there paper in the machine Check if the display shows MEMORY FULL The machine will not send anything Make sure that the document is loaded face down TX should show up in the display Check the other machine y...

Page 88: ...heck your scan glass for marks and clean it See page 3 11 The machine dials a number but fails to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask them to sort out the problem You cannot store a document in memory There may not be enough memory to store the document If the d...

Page 89: ...ars the one touch speed dial or group dial numbers stored in memory In addition all the schedule job operations you have reserved are also canceled Note If there is received data in memory to be printed you cannot clear PHONEBK MEMORY until printing it 4 TX RX JOURNAL clears all records of transmissions receptions 2 Move to the options by pressing or repeatedly until the option you want to clear i...

Page 90: ...be clear 1 Open the control panel with hand 3 Disassemble the white roller as follows Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them Pull the bushing slightly inward A then rotate the bushing B until it reaches a slot Then pull the roller upward A B 4 Wipe the roller surface with a soft cloth dampened with water busing 2 Flip up the control panel ...

Page 91: ... wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface 7 Replace the roller in reverse order and then pull down the control panel latch and close the control panel firmly until it clicks into place 5 Clean the ADF automatic document feeder rubber piece ...

Page 92: ...setting Econo mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Replacing toner cartridge When the toner cartridge is near the end of its life white streaks or hue changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Open the cover and remove the toner cartr...

Page 93: ...oner cartridge Follow the instructions printed on the cartridge box to recycle the used cartridge 3 Install new toner cartridge see page 1 5 To replace the toner cartridge 1 Pull the cover release button toward you open the machine cover ...

Page 94: ...4 1 Appendix ...

Page 95: ...he separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless specified in the manual If such changes or modifications should be made you could be required to stop operation of th...

Page 96: ...e 89 336 EEC for Electromagnetic Compatibility and Low Voltage Directive 73 23 EEC Compliance was demonstrated to the following specifications as listed in the official journal of the European Communities EN 50081 Emissions EN 55022 Radiated Class B EN 55022 Conducted Class B EN 60555 2 Power Harmonics EN 50082 Immunity IEC 801 2 Electrostatic Discharge IEC 801 3 RF Radiated IEC 801 4 Fast Transie...

Page 97: ...ppendix CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DIAPERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVI...

Page 98: ...DE CLASSE 1 TO IEC 825 Safety information Product safety USA UL 1950 UL LISTING CANADA CSA C22 2 No 950 UL 1950 CSA Certification EEC Europe IEC 60950 EN 60950 TÜV GS Certification CB IEC 60950 Laser safety EEC Europe HD 194 EN 60825 USA 21 CFR Chapter 1 Subchapter J CDRH Certified 4 5 Appendix ...

Page 99: ...t In the event of problems you should contact you contact your equipment supplier in the first instance Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered For potentially faster printing of the first page...

Page 100: ...ded plug Warning If you cut off the moulded plug get rid of it straight away You cannot rewire the plug or you may get an electric shock if you put it into a socket Important warning You must earth this machine The wires in the mains lead have the following colour code Green and Yellow Earth Blue Neutral Brown Live If the wires in the mains lead do not match the colours marked in your plug do the ...

Page 101: ...nstalling it properly unauthorised repairs using the machine to make a project and damage that occurs when the machine is being transported The guarantee does not cover the machine s appearance lamps and glass Any changes to the machine which are explained in the guide to using your Samsung fax are not covered under the terms of the guarantee This guarantee will not apply if your machine does not ...

Page 102: ...ion for 20 numbers Speed dialing Registration for 150 numbers Document size Width 5 8 to 8 5 inches 148 to 216 mm Length Single page 5 to 59 inches 128 to 1 500 mm Multi pages 8 3 to 11 7 inches 279 to 297 mm Weight Single page 12 5 to 32 lb 50 to 100g m2 0 07 to 0 15 mm thickness 20 pages 12 5 to 28 lb 50 to 90g m2 0 07 to 0 13 mm Uncoated paper 50 pages 20 lb 75g m2 max 0 1 mm Uncoated paper Rec...

Page 103: ...n location 2 3 setting 1 18 2 8 control panel 2 2 copy 2 29 D date and time setting 1 22 delayed transmission 2 12 discard size 2 44 document jam clearing 3 2 loading 2 9 document exit tray setup 1 17 document tray setup 1 16 E editing group dial 2 35 number or name 1 23 one touch dial number 2 31 speed dial number 2 33 error message 3 6 extension phone connection 1 15 F fax receiving mode 2 17 pr...

Page 104: ... 2 34 keypad using 2 4 one touch dial 2 31 speed dial 2 33 O one touch dialing storing 2 31 using 2 32 opc drum clean 2 47 P paper jam clearing 3 3 loading 1 8 pause 2 6 phonebook 2 40 polling 2 25 power cord connection 1 16 power failure report 2 41 power save mode 2 42 priority transmission 2 15 R recall 2 39 receiving in ans fax mode 2 19 in fax mode 2 18 in tel fax mode 2 18 in tel mode 2 19 m...

Page 105: ...nswer on ring 2 44 auto journal 2 42 caller ID 2 46 clock mode 2 46 discard size 2 44 DRPD 2 45 ECM mode 2 43 fax collate 2 46 flash time 2 46 local ID 2 46 message confirm 2 42 paper size 2 42 power save 2 42 redials 2 44 redial interval 2 44 remote code 2 42 rx reduction 2 43 send from memory 2 46 T telephone line connection 1 15 toner cartridge installing 1 5 replacing 3 13 U unpacking 1 2 V vo...

Page 106: ...P N JC68 00341A Rev 2 00 Internet Home Page http www samsungprinter com ELECTRONICS ...

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