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Samsung Serif QE55LS01R, E-Manual

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Samsung Serif QE55LS01R E-Manual Download Page 147

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The problem

Try this!

The TV smells of plastic.

This smell is normal and will dissipate over time.

The settings are lost after 
5 minutes or every time the 
TV is turned off.

If 

Usage Mode

 is set to 

Retail Mode

, the TV's audio and video settings are automatically 

reset every 5 minutes.
Change 

Usage Mode

 to 

Home Mode

.

 

•

     

Settings

   

General

   

System Manager

   

Usage Mode

The TV is tilted to the side.

Remove the base stand from the TV and reassemble it.

The stand is wobbly or 
crooked.

Make sure the indicator arrows on the stand and stand holder are properly aligned.

PIP is not available.

PIP is available only when an external device is connected with an HDMI or Component 
cable.
Note that the function is unavailable when the Smart Hub is active.

A POP (TV’s internal banner 
ad) appears on the screen.

Change 

Usage Mode

 to 

Home Mode

.

 

•

     

Settings

   

General

   

System Manager

   

Usage Mode

The TV is making a popping 
noise.

The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction.
The TV is safe to use.

The TV is making a 
humming noise.

Your TV utilises high-speed switching circuits and high levels of electrical current. 
Depending on the TV's brightness level, the TV may seem slightly noisier than a 
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding 
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an 
exchange or refund.

The software update over 
the Internet has failed.

Check the network connection status.

 

•

     

Settings

   

General

   

Network

   

Network Status

If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.

Summary of Contents for Serif QE55LS01R

Page 1: ...gister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manual forvisually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Page 2: ...46 Connecting a Bluetooth keyboard Mouse or gamepad 47 Using the keyboard and mouse 48 Setting up the input devices Entering Text using the On Screen Virtual Keyboard 49 Entering Text using the remote control s microphone and the on screen Virtual keyboard Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using the Ambient Mode 10 Entering Ambient Mode 10 Ambient Mode brow...

Page 3: ... selecting channels on Favourites list only 96 Create a favourites list Smart Features Using Smart Hub 51 Displaying the Home Screen 56 Launching Smart Hub automatically 56 Launching the last used app automatically 56 Testing Smart Hub connections 56 Resetting Smart Hub Using a Samsung account 57 Signing in to a Samsung account 57 Creating a new account 57 Creating a Samsung account using a PayPal...

Page 4: ...ion 122 White text on black background high contrast 122 Setting the screen to a black and white tone TV Viewing Support Functions 97 Changing the broadcast signal 97 Scanning for available channels 98 Checking digital channel signal info and strength 98 Restricting Viewing to Specific Channels 99 Using Mark Adult Channels 99 Selecting the broadcasting audio option 99 Using Programme Rating Lock 1...

Page 5: ...lower 162 Video codecs supported by Q900RB model series 123 Inverting the screen colour 123 Enlarging the font for the visually impaired 123 Learning about the remote control for the visually impaired 123 Learning about the TV menu 124 Watching TV broadcasts with subtitles 124 Selecting the broadcasting subtitle language 124 Listening to the TV through Bluetooth devices for the hearing impaired 12...

Page 6: ...TV 164 Picture sizes and input signals 165 Installing an anti theft lock Supported Resolutions for UHD Input Signals 165 If Input Signal Plus is set to Off 166 If Input Signal Plus is set to On Resolutions for Input Signals supported by Q900RB model series 167 If Input Signal Plus is set to On Supported Resolutions for FreeSync Read Before Connecting a Computer Supported Resolutions 169 IBM 169 MA...

Page 7: ... the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area For more information about the Samsung Smart Remote that comes with the QLED and SERIF TV refer to About the Samsung Smart Remote QLED and SERIF TVs For more information about the Samsung Smart Remote that comes with the UHD TV refer to Ab...

Page 8: ...s and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device For more information refer to Displaying the Home Screen 2 Settings When the focus is moved to Settings a list of quick settings icons appears above the top of th...

Page 9: ... you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is specific to QLED and SERIF TVs it may not be supported depending on the model For more information about the Ambient Mode refer to Using the Ambient Mode 7 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as ...

Page 10: ... from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Ambient Mode browser screen Featured Décor Special Edition My Album Info Artwork Background Theme About Ambient Mode The image on your ...

Page 11: ...nges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off To turn the screen back on in Ambient Mode press the b...

Page 12: ... Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Sa...

Page 13: ...and may not be supported depending on the model Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast View detail...

Page 14: ...nction is a QLED TV specific function it may not be supported depending on the model Shortcuts Sources e Manual Settings Terrestrial Channels The image on your TV may differ from the image above depending on the model and geographical area 1 Sources You can select an external device connected to the TV 2 Channels Press the button to add a broadcast channel You can move or remove added broadcast ch...

Page 15: ...annel that you are currently watching 2 Move to the desired location 3 Press the Select button The target channel is added in the bookmark Channels area Moving channels 1 Move the focus to the channel to move 2 Press the down directional button 3 Select Move 4 Move the selected channel to the desired location 5 Press the Select button The selected channel is moved Removing a channels 1 Move the fo...

Page 16: ...mediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yourvoice turn on the Voice Wake up function and then try again Explore Now Settings Voice Wake up Starting Bixby using buttons on the Samsung Smart Remote You can also have a conversation with Bixby u...

Page 17: ...e screen to create a new account or register a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign in 2 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area Language You can change Bixby s language The languages of the...

Page 18: ... Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands 5 View Tutorial The popup window on using Bixby appears Read Before Using Bixby The supported voice interaction languages and featu...

Page 19: ...finish Set Up Your Service Provider If Set Up Your Service Provider is not completed you can complete it using Reset Settings General Reset Try Now To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby function you must Agree to Smart Hub s Terms of Use Agree to a guidance regarding the ...

Page 20: ...vice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected to the Internet you can ha...

Page 21: ... need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears R...

Page 22: ...al devices that can be connected to the TV Source Connection Guide Try Now It guides you the way to connect various external devices such as the video devices game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Video Device HDMI Game Console HDMI Troubleshooting Audio Device PC Smartphone External Storage In...

Page 23: ...onnect a cable box or satellite box It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual A connection method may differwith the models The DVB T2 system may not be supported depending on the geographical area Depending on the model or geographical area ...

Page 24: ...on Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to Network Issues in Troubleshooting Use a CAT 7 STP type cable for the connection Shielded Twisted Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps This function may ...

Page 25: ... geographical area Wireless Connection Select yourwireless network Refresh Manage Saved Networks The image on your TV may differ from the image above depending on the model and geographical area If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID If yourwireless access point has a WPS or PBC button select Use WPS at the bottom of the li...

Page 26: ...cting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorised third party custom controller is i...

Page 27: ...ble name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB Type C HDMI to DisplayPort Mini DisplayPort to HDMI ...

Page 28: ...it video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red a...

Page 29: ...atically switched to the output of the device oryou can configure universal remote control for the device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote When a USB device is connected to the USB port a pop up message appears that lets you switch easily to the media content listed on the device This function may not ...

Page 30: ...s and change the device icons 3 Information You can view the detailed information about the external devices connected to the TV 4 Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Remote Access Use the TV to access your PC via remote PC or Screen Sharing Wireless For more...

Page 31: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter than 10 feet 3 m to get the best UHD contents viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or Di...

Page 32: ...tting do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Optical on the Sound Output menu Settings Sound Sound Output An unusual noise coming from a connected audio device while you are usi...

Page 33: ...device must support a mirroring function such as Screen Mirroring or Smart View To check whetheryour mobile device supports the mirroring function refer to the mobile device s user manual To use Wi Fi Direct the mobile device must support the Wi Fi Direct function To check whetheryour mobile device supports Wi Fi Direct function refer to the mobile device s user manual The mobile device and your S...

Page 34: ...r external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED and SERIF TVs Learn about the buttons on the Samsung Smart Remote that comes with the QLED and SERIF TVs The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area ...

Page 35: ...hange the channel enter a PIN enter a ZIP code etc When pressed for1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specific colour by using the directional pad up down left right Use this to ...

Page 36: ...button When pressed for1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel 3 Launch app button Launch the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith...

Page 37: ... Samsung Smart Remote UHD TV Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area ...

Page 38: ...value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature Colour button When pressed coloured buttons appear on the screen Use these coloured buttons to acc...

Page 39: ...hannel List screen appears Press and hold the button up or down to quickly change the channel 3 Launch app button Launch the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area To use the Sa...

Page 40: ... 40 About the Samsung Smart Remote THE FRAME Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV ...

Page 41: ...ic pad appears on the screen so that you can enter a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature Colour button When pressed coloured b...

Page 42: ...hannel List screen appears Press and hold the button up or down to quickly change the channel 3 Launch app button Launch the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area To use the Sa...

Page 43: ...he TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area The Samsung Smart Remote may not be supported depending on the model or geographical area ...

Page 44: ...C function to operate external Samsung devices with your TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external device and its connecti...

Page 45: ...n is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Un...

Page 46: ... TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to make it easier to control the TV Connecting a USB keyboard Mouse or gamepad Plug the keyboard mouse or gamepad cable into the USB port If you connect a mouse it is available only in the Internet app and Remote Access function XInput USB gamepads are supported For more informatio...

Page 47: ...annel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed on the Internet app Left click Available only in the Internet app You can click a menu or link to start a function as you do on a PC Right click Available only in the Internet app You can use the following functions The options displayed on the menu may dif...

Page 48: ...se with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV Recommended text Options Predict Next Character The image on your TV may differ from the image above depending on the model and geographical area 1 Recommended text When you type a word you want to search for this function shows related suggest...

Page 49: ...edicted to be typed are displayed and you can use the directional buttons on the remote control to select one from them Entering Text using the remote control s microphone and the on screen Virtual keyboard When the Virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say a...

Page 50: ...res may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the Te...

Page 51: ...1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can de...

Page 52: ...d mode to optimise your listening experience To change the sound mode press the Select button To make fine adjustments press the up directional button and then select Equaliser Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Bluetooth Sp...

Page 53: ...tion on or off press the Select button To set the detailed options press the up directional button move to Auto Motion Plus Settings and then press the Select button Contrast Enhancer You can prevent excessive differences between bright and dark areas on the TV screen To change the Contrast Enhancer setting press the Select button Digital Output Audio Format You can select an output format for dig...

Page 54: ...watching TV To enter Ambient Mode press the button To return to the TV mode press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is specific to QLED and SERIF TVs it may not be supp...

Page 55: ... Move the focus to the app you want to move press the down directional button on the remote control and then select Move Move the app to the desired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen 9 Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional butto...

Page 56: ...orun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu This function may not be supported depending on the app Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hu...

Page 57: ... System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account To create a new Samsung account follow the instructions on the screen For more information about the terms and conditions privacy policy select View Details To protect personal information select Profile image selection and password entry High security in the field below th...

Page 58: ...Payment Info You can view or manage your payment information Back up You can back up the TV settings to your Samsung Cloud storage When resetting or replacing the TV you can also restore its settings with the backed up settings Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favourites and website bookmarks that you registered on ot...

Page 59: ... from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Ambient Mode browser screen Featured Décor Special Edition My Album Info Artwork Background Theme About Ambient Mode The image on your ...

Page 60: ...nges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off To turn the screen back on in Ambient Mode press the b...

Page 61: ... Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Sa...

Page 62: ...and may not be supported depending on the model Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast View detail...

Page 63: ...name and password To register a frequently used PC move the focus to Manage User Profiles and then press the Select button When a pop up window appears select Add and then enter the PC information To use this function you must select Allow remote connections to this computer in advance on the Windows PC you want the TV to connect to This function is only supported by a Professional or higher editi...

Page 64: ...talled The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account If you are signed out of your Samsung account select Sign In to sign in If you want to download...

Page 65: ...n install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the selected app s...

Page 66: ...ocus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home Screen 1 Move the focus to an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button The selected app is added to th...

Page 67: ...location 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Move the focus to the app to check 2 Select View Details The app information screen appears You can rate an app...

Page 68: ...ifications To use the Gallery app you must be signed in to your Samsung account that uses the Samsung Cloud To use this function the PIN number is required 1 Open category Move to at the top left of the screen using the directional buttons on the remote control to view the content synchronised with the Samsung Cloud by category 2 View Daily View Monthly Sort the content by day or month 3 Samsung A...

Page 69: ... can recommend content tailored to your preferences You can use this feature on your mobile device with the Samsung SmartThings app To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated app Some content may be restricted depending on your network conditions and your subscriptions to pa...

Page 70: ...you can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your connected devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button t...

Page 71: ...ons on or off for the connected smart devices 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device 5 Device list View a list of the connected smart devices and their statuses You can add a new device through the SmartThings app on your mobile device Please refer to the user guide in the SmartThings app on your mobile device for more ...

Page 72: ...s You can learn quickly how to run and use the frequently used functions such as Bixby Ambient Mode and Smart Hub Quick Guides Connections Remote Control and Peripherals Smart Features TV Viewing Picture and Sound System and Support Troubleshooting Precautions and Notes Using the e Manual The image on your TV may differ from the image above depending on the model and geographical area 1 Search Sel...

Page 73: ... away 5 Link Access an underlined topic referred to on an e Manual page immediately Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can use the Internet more easily after connecting a keyboard and mouse You can scroll web pages w...

Page 74: ...media content saved on storage devices such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following ...

Page 75: ...er By option to Recorded Playing multimedia content on a PC or mobile device 1 Select a device with media content in Source The media content list in the device appears 2 Select a media content item from the list The selected content is played The content may not be played depending on the encoding method or file format Furthermore several functions may be restricted Content on devices connected t...

Page 76: ...the list The selected content is played back Listening to your mobile device sound through the TV speaker using Sound Mirroring 1 Search for and connect to your TV from the Bluetooth device list on your mobile device 2 Select media content to play on your mobile device The selected contents media is played through the TV speaker In some models Ambient Mode or Art mode is entered automatically and ...

Page 77: ... repeatedly To return to normal speed select the option or press the button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the playback control bar to move backward or forward by10 seconds in the video Move to a specific playback section move up the focus on the playback bar and then s...

Page 78: ...button to change to the following modes General Dynamic Natural This function is only available when 360 Mode is selected Even if you watch the same video file in the same 360 Auto Rotation mode the current effect of this function may differ a little from the previous effects The video s viewing angle is not automatically adjusted in General mode This function may not be supported depending on the...

Page 79: ...file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV displays photos The music files must be saved in the same USB device as the photo files To pause the background music select Background Music on the playback screen bottom Subtitles You can set the detailed subtitle options such as the language sync size and colo...

Page 80: ...mediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yourvoice turn on the Voice Wake up function and then try again Explore Now Settings Voice Wake up Starting Bixby using buttons on the Samsung Smart Remote You can also have a conversation with Bixby u...

Page 81: ...e screen to create a new account or register a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign in 2 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area Language You can change Bixby s language The languages of the...

Page 82: ... Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands 5 View Tutorial The popup window on using Bixby appears Read Before Using Bixby The supported voice interaction languages and featu...

Page 83: ...finish Set Up Your Service Provider If Set Up Your Service Provider is not completed you can complete it using Reset Settings General Reset Try Now To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby function you must Agree to Smart Hub s Terms of Use Agree to a guidance regarding the ...

Page 84: ... In the Guide you can see the daily programme schedules for each broadcaster see programme information choose a programme to watch and set up a schedule viewing or recording To view the Guide while watching TV press the CH button on the Samsung Smart Remote or press the GUIDE button on the standard remote control To see information about analogue channels and use the analogue channel functions of ...

Page 85: ...e recording function that is currently running Edit Recording Time You can change the start and end times of scheduled programme recordings This function may not be supported depending on the model or geographical area Schedule Viewing You can schedule the viewing of a broadcast scheduled programme This function may not be supported depending on the model or geographical area Schedule Recording Yo...

Page 86: ... to the Channel Filter Schedule Manager or Aerial Type screen Press the or button If the remote control button is press it twice Channel Filter You can view channels and programmes categorised by the types defined in Channel List Schedule Manager You can see the Schedule Manager or Recording Schedule Manager screen Aerial Type You can change the broadcast signal the TV receives This function may n...

Page 87: ...tant Recording Select a live programme from the Guide press and hold the Select button and then select Record from the pop up menu to start recording immediately Schedule Recording Select a programme scheduled to be broadcast press the Select button and then select Schedule Recording to set up a schedule recording of the scheduled programme Using the instant and schedule recording options while wa...

Page 88: ...ing information or cancel scheduled recordings The menus may not appear depending on the model or geographical area You can schedule up to 30 recordings orviewings at once using Schedule Recording and Schedule Viewing Edit You can set the start and end times for a schedule recording You can set the start time up to 10 minutes before the programme starts and the end time up to 10 minutes after the ...

Page 89: ...the broadcast start time in the programme guide Continue Recording After You can set the time to end the recording later than the broadcast end time in the programme guide Symbol Information Provide users with the information of the symbol and the explanation about an icon used in the schedule manager The menus may not appear depending on the model or geographical area Setting Up a Schedule Viewin...

Page 90: ...programme to record and then select Save Check the current time in Settings General System Manager Time Clock The menus may not appear depending on the model or geographical area Setting the Schedule Viewing Time Live TV Schedule Manager or Recordings Schedules You can change scheduled recording information or cancel scheduled recordings The menus may not appear depending on the model or geographi...

Page 91: ...ns available while recording a programme or Timeshift Review available buttons and functions of how they are used while recording a programme or Timeshift The available buttons and functions may differwith the functions This function may not be supported depending on the model or geographical area When you press the down directional button the control bar appears and the following options are avai...

Page 92: ...top Timeshift Ends the recording or Timeshift function Record You switch from the Timeshift function to the recording function When switching to the recording function you can include the content recorded by the Timeshift function into the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set forwhat period of time the programme will b...

Page 93: ...et you can watch popular programmes or highlights for each theme through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for Samsung TV Plus This function may not be supported depending on the model or geographical area Favourites Displays Favourites1 to Favourites 5 Channel Type Sorts the list so that it includes channels of a selected type How...

Page 94: ...are not displayed in the Channel List Lock Unlock After selecting a target channel in Edit Channels select Lock or Unlock Then the channel is locked or unlocked A locked channel cannot be viewed If you want to use this function or set the password set Settings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Rename channel Aft...

Page 95: ... not be supported depending on the model or geographical area When a channel number is changed its channel information is not updated automatically Restore Samsung TV Plus You can restore the deleted Samsung TV Plus channels This function may not be supported depending on the model or geographical area Exit Closes the Edit Channels screen ...

Page 96: ...ites 3 Select the desired list among the five favourites lists on the screen The channels in the selected favourites list appear If you select an empty favourites list you are moved to the Edit Favourites screen Create a favourites list Live TV Channel List Favourites Favourites1 Favourites 5 Edit Favourites Add to Favourites Selects one or more channels from a list of all channels to add to a fav...

Page 97: ...roadcasting Auto Tuning Settings Auto Tuning This function may not be supported depending on the model or geographical area If the TV is connected to a cable box or satellite box you do not need to do this The DVB T2 system may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Selecting the cable network search o...

Page 98: ...Settings may not appear depending on the model or geographical area Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information Try Now If your TV is attached to a separate over the air antenna you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception Signal Information is only availabl...

Page 99: ... function may not be supported depending on the model or geographical area This function is useful for controlling what programmes children can watch on the TV based on their ratings Programme Rating Lock Settings does not however block programmes originating from external sources such as Blu ray players DVD players or USB files Every time you access Programme Rating Lock Settings you must enter t...

Page 100: ... CARD inserted into the CAM You can install the CAM any time with orwithout the TV turned on CICAM PIN Manager Manages Common Interface Common Access Module CICAM PIN Save PIN or change stored PIN and then set other PIN options This function may not be supported depending on the model or geographical area Descramble Mode CAM video transcoding Configures the setting to transcode the video codec fro...

Page 101: ...g Select New and configure Programme Colour System Sound System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This function is only available for analogue broadcasts Fine tuning analogue broadcasts Settings Broadcasting Expert Settings Fine Tune Try Now This function is only available for analogue broadcasts Transferring channel list Set...

Page 102: ... Broadcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan This function may not be supported depending on the model or geographical area Changing teletext language Settings Broadcasting Expert Settings Teletext Language Settings Teletext Language You can set or change the teletext language To watch the teletext broadcast in y...

Page 103: ... Interface menu Guide Select the guide you want to use when watching with TVkey Delete TVkey Operator Profile Show the TVkey operator list to delete This function may not be supported depending on the model or geographical area Reading digital text Settings Broadcasting Expert Settings Digital Text MHEG You can use this function when you watch a broadcast that includes both text and multimedia con...

Page 104: ...ode on or off Adaptive Brightness Automatically adjusts the backlight brightness of the screen by detecting the ambient light level using ambient light sensor This function may not be supported by some modes or apps For example Ambient Mode and Game Mode Adaptive Sound Provides optimised sound quality by analysing the viewing environment and the acoustic components of the content Check TV Space Op...

Page 105: ... if the volume usage history by time period is insufficient The amount of difference made by this function does not exceed 5 levels from the current volume and this function does not change the current volume if it exceeds 40 Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode...

Page 106: ... Try Now Colour Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Auto Motion Plus Settings Try Now When LED Clear Motion is set to On the screen appears darker than when it is Off Local Dimming Controls the brightness of individual areas on the screen to maximise contrast automatically This function may not be supported depending on the model or geographical area ...

Page 107: ...video games with a gaming console such as a PlayStation Xbox or Nintendo Switch The Game Mode Settings may not appear depending on the model or geographical area The game mode is not available for normal TV viewing The screen may shake somewhat When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically Sound Mode may not be automatically switched depending on the sele...

Page 108: ... the Game Motion Plus settings FreeSync You can make your gaming experience more pleasant by eliminating screen tearing and stuttering Be sure to set this function only for the external devices that support the AMD Radeon FreeSync feature For an optimised game environment set the resolution of the external device to 1080p at 120 Hz For more information refer to Supported Resolutions for FreeSync I...

Page 109: ...t be available In this case turn off the Input Signal Plus function For more information about the supported UHD resolutions refer to Supported Resolutions for UHD Input Signals For more information about the Q900RB model series refer to Resolutions for Input Signals supported by Q900RB model series Using HDMI black level Settings General External Device Manager HDMI Black Level Try Now Use HDMI B...

Page 110: ...ction on the main screen can result in lower PIP picture quality The PIP function is only available under the following conditions 1 The main screen s source is a Component or HDMI connection 2 The input resolution is less than FHD Full HD The PIP window supports digital channels only and does not support UHD channels Changing the picture size Settings Picture Picture Size Settings Picture Size Tr...

Page 111: ...se The 4 3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI connector This function may not be supported depending on the model or geographical area Fitting the picture to the screen Settings Picture Picture Size Settings Fit to screen Try Now This function may not be supported depending on the Picture Size setting This function may not be s...

Page 112: ...on the connected external device Digital Output Audio Format Try Now To play Dolby Digital with Atmos content select Dolby Digital The Dolby Digital option is only available via HDMI ARC for external devices that support the format The HDMI ARC port may support eARC in some models If you use a AV receiver that does not support Dolby Digital you will hear no sound if you select Dolby Digital Digita...

Page 113: ...th devices Settings Sound Sound Output Bluetooth Speaker List You can connect Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth audio device s operating manual This function may not be supported depending on the model or geographical area If the TV fails to find a Bluetooth audio device place the device cl...

Page 114: ... a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that supports the Wi Fi function must be connected to the same wireless network as the TV The surround sound configurations with a sound bar may not be supported depending o...

Page 115: ...ing cases The power cable is disconnected and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connected to the Internet or is receiving digital broadcasts through an antenna connecte...

Page 116: ...the remote control Adjusting the clock for DST and time zone Settings General System Manager Time Clock Time Zone Sets the right time by setting Daylight Savings Time DST and your local time zone This function is only available when the Clock Mode is set to Auto This function may not be supported depending on the model or geographical area GMT Selects your time zone DST Automatically adjust for Da...

Page 117: ...ep Timer You can use this function to automatically shut off the TV after a pre set period of time You can set the sleep timer to up to 180 minutes to automatically turn off the TV This function may not be supported in some viewing modes This function may not be supported depending on the model or geographical area Turning off the TV using the off timer Settings General System Manager Time Off Tim...

Page 118: ...inimum screen brightness When Picture Mode is set to Standard the off condition of the light sensor may differ depending on the model You can turn off the light sensor only when both Ambient Light Detection of the Eco Solution function is turned off and Local Dimming Settings Picture Expert Settings Local Dimming is set to High or Low Minimum Backlight Try Now When the Ambient Light Detection is t...

Page 119: ...evice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected to the Internet you can h...

Page 120: ... the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can quarantine isolate the code Quarantining prevents it from executing 1 Select all the malicious code to quarantine 2 Select Isolate The selected malicious code is...

Page 121: ...ted the voice guide for Accessibility Shortcuts is enabled The shortcut menus may not appear depending on the model or geographical area Enabling voice guides forthe visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On With Voice G...

Page 122: ...e Adjusts the audio description volume White text on black background high contrast Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background and change the transparent TV menus to opaque automatically so that text can be more easily read If High Contrast is on some Accessibility menus are not available Setting the sc...

Page 123: ...ion set Enlarge to On Learning about the remote control forthe visually impaired Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name Press the button twice to exit Learn...

Page 124: ... subtitle language You can select the default subtitle language The list may vary depending on the broadcast Primary Subtitle Language Sets the primary subtitle language Secondary Subtitle Language Sets the secondary subtitle language Listening to the TV through Bluetooth devices forthe hearing impaired Settings General Accessibility Multi output Audio You can turn on both the TV speaker and Bluet...

Page 125: ...t set Slow Button Repeat to On and then adjust the operation speed in Repeat Interval Using Other Functions You can view other functions Changing the menu language Settings General System Manager Language Try Now Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears Enter a PIN Enter it again to confirm it The default PIN is 0000 for France and Italy...

Page 126: ...tification when an external device such as a mobile device or tablet attempts to connect to the TV Device List Manage a list of external devices registered to the TV Using AirPlay Settings General Apple AirPlay Settings You can use AirPlay to view content from your iPhone iPad or Mac on the TV screen Restoring the TV to the factory settings Settings General Reset Try Now You can restore all TV set...

Page 127: ...nction enabled or disabled use the Select button to turn it on or off HbbTV is not available when Timeshift is running orwhen a recorded video is being played back An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application on HbbTV usually operates only when the TV is connected to an external network The applic...

Page 128: ...upported depending on the model Connecting the CI or CI Card via COMMON INTERFACE slot with the CI CARD Adapter Only for models with Common interface slot Attaching the CI CARD Adaptervia COMMON INTERFACE slot To attach the CI CARD Adapter to the TV follow these steps 1 Insert the CI CARD Adapter into the two holes on the back of TV Please locate the two holes at the back of the TV above the COMMO...

Page 129: ... or CI Card to the COMMON INTERFACE slot as shown in the image below Connecting the CI or CI Card via COMMON INTERFACE slot Only for models with Common interface slot Connect the CI or CI Card to the COMMON INTERFACE slot as shown in the image below ...

Page 130: ...played please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI or CI CARD from a local cable service provider When removing the CI or CI CARD carefully pull it out with your hands since dropping the CI or CI CARD may cause damage to it Insert the CI or CI ...

Page 131: ...service gives you information on how to use the Service For Teletext information to be displayed correctly channel reception must be stable Otherwise information may be missing or some pages may not be displayed To change the Teletext page On the Samsung Smart Remote Press the numeric button on the virtual numeric pad On the standard remote control Press the numeric button On the Samsung Smart Rem...

Page 132: ...switches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 Store button 8 Store Stores the Teletext pages 2 Page Up Displays the next Teletext page 3 Page Down Displays the previous Teletext page 5 Reveal Conceal Displays or hides the hidden text answers to quiz games for example To display the normal screen press it again 4 Size Displays the teletex...

Page 133: ...l Live TV It returns to the live TV screen Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the same way To display the previous or next page...

Page 134: ...reen press it again For normal display press it once again 9 RETURN Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 EXIT Cancel Shrinks the Teletext display to overlap with the current broadcast To undo press it again Typical Teletext page Part Contents A Selected page number B Broadcasting channel ide...

Page 135: ...Solution Energy Saving Mode Settings General Eco Solution Motion Lighting Component Connections Screen Colour If the colour on your TV screen is not correct or the black and white colours are off run Start Picture Test Settings Support Self Diagnosis Start Picture Test If the test results indicate that the problem is not caused by the TV do the following When using the One Connect confirm that its...

Page 136: ...e box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The TV image does not look as good as it did in the store Store displays are tuned to a digital UHD channel or...

Page 137: ...the VIDEO Yellow Green input port Check whether Greyscale is set to On Settings General Accessibility Greyscale The picture won t display in full screen HD channels will have black bars on either side of the screen when displaying upscaled SD 4 3 content Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the pictur...

Page 138: ...c connected to your TV The picture is good but there is no sound Set Sound Output to TV Speaker Settings Sound Sound Output If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s...

Page 139: ...s possible to the TV To minimise interruptions we recommend a wireless access point that uses a 5 GHz frequency If the problem persists we recommend that you use a wired connection Whenever a function is used on the TV or the channel is changed the TV voices the activity The TV explains in voice over the video scenes displayed on the screen Turn off the Voice Guide function in Voice Guide Settings...

Page 140: ...ng Settings General Reset Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area There are no subtitles with digital channels Go to Subtitle Settings and turn on the Subtitle function and then change the Subtitle Mode Settings General Accessibility Subtitle Settings Some channels may not have subtitle data Broadcas...

Page 141: ...structions at PC Screen Sharing Wireless in Connection Guide and then try to connect Source Connection Guide PC Screen Sharing Wireless Confirm that the TV and your PC are connected to the same wireless network To wirelessly connect the TV to your mobile device read the instructions at Smartphone Screen Sharing Smart View in Connection Guide and then try to connect Source Connection Guide Smartpho...

Page 142: ...ion there might be a problem with the access point In this case try using a different access point Wired network connection failed Check if the LAN cable is plugged in on both ends If it is plugged in check if the access point is turned on If it is on turn it off wait 1 or 2 minutes and then turn it on Auto IP configuration failed Unable to connect to the network Check if the LAN cable is plugged ...

Page 143: ...then reconnected the HDMI cable scan for devices again or turn your TV off and on I want to start Anynet I also want the connected devices to turn on when the TV is turned on Move the focus to the Anynet device at Source press the up directional button to move to Anynet HDMI CEC and then press the Select button Check if the Anynet device is properly connected to the TV and then select Anynet HDMI ...

Page 144: ...Remote Control Issues When the remote control isn t working these steps may help resolve the problem The problem Try this The remote control does not work The connection between the Samsung Smart Remote and the TV may be lost Point the Samsung Smart Remote at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more Also if the remote control is not working o...

Page 145: ...e message appears when the Timeshift or recording function is used To use the recording function the storage device connected to the TV must have been already formatted Formatting the storage device deletes all data from it and the storage device is formatted in NTFS The recorded files on the TV are not played back on a PC The recorded files on the TV can only be played back on the same TV Those v...

Page 146: ...t the sensitivity to Low Explore Now Settings Voice Wake up I spoke Hi Bixby but Bixby does not answer The Samsung Smart Remote may not recognise yourvoice when it is far away from you turned upside down or located in an environment with loud ambient noise Use the Samsung Smart Remote less than 2 feet 1 5 m with the remote control buttons facing upward There is a built in microphone on the front o...

Page 147: ...rs on the screen Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilises high speed switching circuits and high levels of electrical current Depending ...

Page 148: ...Smart Hub The problem Try this Cannot select Signal Information in Self Diagnosis Verify that the current channel is a digital channel Signal Information is only available for digital channels Settings Support Self Diagnosis Signal Information Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smar...

Page 149: ...you may need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window ap...

Page 150: ... Recording you must first set the TV s clock Set the Clock Settings General System Manager Time Clock You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard drive ...

Page 151: ...lank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to the Schedule Recording Connecting a recordi...

Page 152: ...minutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5 GB of free space available on the USB storage device Supported broadcasting audio options Check the supported broadcasting audio option...

Page 153: ...tion services may be provided in English only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and t...

Page 154: ...te operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently is limited Web browsing speed will differwith the network environment Embedded videos in a web pa...

Page 155: ... to communicate with another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled access point Wireless security protocols The TV only supports the followi...

Page 156: ...nnecting an external hard drive use the USB HDD 5V1A port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB HDD 5V1...

Page 157: ...r sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Page 158: ...mats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels WMA lossless audio is not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff A...

Page 159: ...M mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS m2ts mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 pro...

Page 160: ...l LPCM mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS m2ts mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile ...

Page 161: ...ces may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 1 and HEVC FHD is supported up to Level 4 1 VC1 AP L4 is not supported GMC 2 or above is not supported Audio d...

Page 162: ...al MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS m2ts mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 profile 2 supported 3840 x 2160 3840 x 2160 60 80 rmvb RMVB RV8 9 10 RV30 40 1920 x 1080 60 20 RealAudio 6 Because the specifications are based on t...

Page 163: ...patible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 1 and HEVC FHD is supported up to Level 4 1 HEVC 8K is supported up to Level 6 1 VC1 AP L4 is not supported GMC 2 or above is no...

Page 164: ...l channel 3840 x 2160p 50 60 Hz 16 9 Standard Custom Digital channel 4096 x 2160p 16 9 Standard Custom HDMI 720p 16 9 Standard Custom 4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 HDMI 3840 x 2160p 16 9 Standard Custom HDMI 4096 x 2160p 16 9 Standard Custom HDMI 7680 x 4320p 16 9 Standard Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz ...

Page 165: ...V s lock slot The lock is sold separately The method of using an anti theft lock may differ for each TV model Refer to the lock s user manual for more information This function may not be supported depending on the model or geographical area Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals Resolution 3840 x 2160p 4096 x 2160p If Input Signal Plus is ...

Page 166: ...B 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O For One Connect supported models Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O O O 12 bit O O 120 10 bit O These specifications are supported for the HDMI 4 port ...

Page 167: ...ling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O O O 12 bit O O 120 10 bit O O O O These specifications are supported for the HDMI 4 port 7680 x 4320 Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 24 30 8 bit 10 bit O O O O 50 60 8 bit 10 bit O These specifications are supported for the HDMI 4 port Use an HDMI cable that s...

Page 168: ...s x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progressive 2560 x 1440 120 Hz 150 000 120 000 495 000 progressive For One Connect supported models Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progre...

Page 169: ...wer indicator turning on Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 at 60 Hz UHD model series and 7680 x 4320 at 60 Hz Q900RB model series with the Input Signal Plus set to On The native resolution is 3840 x 2160 at 30 Hz with the Input Signal Plus set to Off IBM Resolution Dots x lines Display format Horizontal frequency KHz Ve...

Page 170: ...7 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1440 x 900 60 Hz 55 935 59 887 106 500...

Page 171: ...0 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 000 4096 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160...

Page 172: ...00 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24...

Page 173: ...00 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution may not be supported depending on the model VESA CVT Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MH...

Page 174: ...ccur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is exposed to electrical in...

Page 175: ...stem is manufactured under licence from Rovi Corporation and or its subsidiaries Patent The Rovi Guide system is protected by patents and patent applications filed in the US Europe and other countries including one or more of the United States patents 6 396 546 5 940 073 6 239 794 issued to Rovi Corporation and or its subsidiaries Disclaimer Rovi Corporation and or its subsidiaries and related aff...

Page 176: ...htly thinner towards the top and thicker towards the bottom Description of the Samsung Smart Remote The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area From top to bottom and left to right The or button is at the top left There is a small LED at the right side of the or button but you cannot find it by touching with hand Below the LED is a rou...

Page 177: ...e watching stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and check the time that the actual broadcast programme is running and the timeshift time You can use the Slow Rewind or Slow Forward functions when you select the Pause option To use Record or Times...

Page 178: ...can move to the Learn TV Remote and Menu Learning Screen pages Samsung Smart Remote On the Samsung Smart Remote there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote The one on the left is the volume button Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you press...

Page 179: ...ection Highlight Voice Guide Settings and then press the Select button 7 A menu appears with the options to change Voice Guide and Volume Speed Pitch 8 Select the menu using the directional buttons and then press the Select button Running the Accessibility menu functions using Bixby To use Bixby the TV must be set up and tuned and must be connected to the Internet You can connect the TV to the Int...

Page 180: ...rogramme information from the Guide screen Audio Description Settings You can activate an audio guide that provides an audio description of video scenes for the visually impaired This function is only available with broadcasts that provide this service High Contrast To display all menus with an opaque black background and a white font providing maximum contrast Greyscale You can change the colour ...

Page 181: ...an view the subtitle in programmes that provide broadcast subtitles Multi output Audio You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same time The hearing impaired can then set the volume of their Bluetooth headphone higher than the volume of the TV speakerwithout affecting the volume of the TV speaker allowing both the hearing impaired and th...

Page 182: ...down the CH button to change the channel Press the up or down of CH button on the standard remote control to change the channel Number button Use the or button on the Samsung Smart Remote to open the virtual numeric pad enter a number and then select Done On the standard remote control press the numeric buttons to enter a channel number Using on screen number entryvia the Samsung Smart Remote Use ...

Page 183: ...mart Remote Of the two buttons that protrude from the centre of the Samsung Smart Remote the left one is the VOL button Push up or pull down the VOL button to change the volume Standard remote control Press the VOL button on the standard remote control to adjust the volume Using programme information When watching TV press the Select button to view programme information which appears at the top of...

Page 184: ... information in the Guide is for digital channels only Analogue channels are not supported If the Clock is not set the Guide is not provided Set the Clock first Settings General System Manager Time Clock If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left directional button to move to Settings 3 Press the Select button to open the ...

Page 185: ...ear the day announced for the first programme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a programme on now In the Guide move to the programme currently broadcasting and then press the Select button to go to live TV on the selected channel and programme Other options in...

Page 186: ...ed Viewing Cancel Scheduled Recording You can cancel your scheduled viewings and recordings This function may not be supported depending on the model or geographical area View Details You can see the detailed information on the selected programme The information may differwith the broadcast signal If the information is not provided with the programme nothing appears Press the Select button on the ...

Page 187: ...mme Info Screen Press the Select button while watching the TV The Programme Info window appears Select a broadcast scheduled programme by using the left or right directional buttons and then the Select button You can schedule watching the programme by selecting Schedule Viewing Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing Cancelling a scheduled viewing from the Gu...

Page 188: ...eft or right directional buttons to move to Live TV press the up directional button to move to the top row press the right directional button to move to Channel List and then press the Select button This shows a list of the channels and the programme currently on The focus will be on the channel you are currently watching showing channel name channel number and programme title Use the up and down ...

Page 189: ...ist will now show only the channels in this list Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the type information This function may not be supported depending on the incoming broadcast signal Sort Sorts the list by Number or by Name This option is only available on digital channels and may not always be availabl...

Page 190: ...ing recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a popup window appears select Stop To record a programme that is on later move to the required programme in the Guide and then press and hold the Select button You will get a pop up menu Use the up and down directional button to move within this menu Move to the Schedule Recordi...

Page 191: ...fo window use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Changing the recording time When recording a live programme you can specify how long you want to record for Press the down directional button to display the control bar at the bottom Press the left or rig...

Page 192: ...me The programme will start If you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and press the Select button This function may not be supported depending on the model or geographical area Deleting a recorded programme T...

Page 193: ... want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Press the button on your remote This will bring up a display with 2 rows Try moving the focus to Live TV or another item on the bottom row The options on the top row change depending on the item selected in the bottom row The bu...

Page 194: ...t frequently used functions by clicking the icons You can set e Manual Intelligent Mode Picture Mode Sound Mode Sound Output Game Mode Audio Language Subtitle PIP Network Picture Size Colour Tone Auto Motion Plus Contrast Enhancer Digital Output Audio Format Colour Space and TV Device Manager This function may not be supported depending on the model or geographical area Source You can select an ex...

Page 195: ...pending on the model For more information about the Ambient Mode refer to Using the Ambient Mode Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to your preferences For more information about Universal Guide refer to Using the Universal Guide App Images m...

Page 196: ... menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press the Select button to open the section you want to read The e Manual contains a section called Learn TV Remote in the Accessibility Guidance at the right corner of the screen This is particularly useful for people wh...

Page 197: ... Bixby is activated in the listening mode the Bixby icon appears at the bottom of the TV screen Say a command and then release the button The TV provides feedback on how it understands the command and then performs the commanded task If the TV does not understand the command try again with more precise pronunciation This function may not be supported depending on the model or geographical area The...

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