Samsung SBB-MBOX Simple User Manual Download Page 2

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
Tel.  1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) / 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
www.samsung.com/in/support

Warning! Important Safety Instructions

Please read the appropriate section that corresponds to the marking on your Samsung product before attempting to install the product.

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT 

REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE 

PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present 

inside. It is dangerous to make any kind of contact 

with any internal part of this product.
This symbol indicates that this product has

included important literature concerning

operation and maintenance.

This product is RoHS compliant.

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, 

headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent 

possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from 

other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers 

- 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) / 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

 

» If your equipment uses an AC adapter: 

-  Only use the AC adapter with your product by 

Samsung.

- Do not use the power cord with other products.

 

»  Do not install this equipment in a confined space such as a case 

or similar.

 

»  The slots and openings in the cabinet and in the back or bottom 

are provided for necessary ventilation. The slots and openings 

must never be blocked or covered.

 

»  The product should be located away from heat sources such as 

radiators, heat registers, or other products that produce heat.

 

»  Do not place a vessel containing water (vases etc.) on this 

apparatus, as this can result in a risk of fire or electric shock. 

(Apparatus shall not be exposed to dripping or splashing)

 

»  The apparatus must be connected to an earthed MAINS socket-

outlet (Class l Equipment only). Or Use only a properly grounded 

plug and receptacle (Class l Equipment only).

 

»  To disconnect the apparatus from the mains, the plug must be 

pulled out from the mains socket, therefore the mains plug shall 

be readily operable.

 

»  As long as this unit is connected to the AC wall outlet, it is not 

disconnected from the AC power source even if you turn off this 

unit by POWER.

Specifications

Model Name

SBB-MBOX

Synchronization

Horizontal Frequency

15 – 255 kHz

Vertical Frequency

24 – 120 Hz

Resolution

Optimum Resolution

3840 x 2160 @ 60 Hz

Maximum Resolution

7680 x 4320 @ 60 Hz

Power Supply

AC100-240V~ 50/60Hz

Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the 

product label.

Environmental 

considerations

Operating

Temperature: 0 °C – 40 °C (32 °F – 104 °F)

Humidity: 10% – 80%, non-condensing

Storage

Temperature: -20 °C – 45 °C (-4 °F – 113 °F)

Humidity: 5% – 95%, non-condensing

Supported models

IW008R

* This device is a Class B digital apparatus.

* For detailed device specifications, visit the Samsung Electronics website.

* The PVC Free (except for accessory cables) logo is the self-declared trademark of Samsung.

- Accessory cables: signal cables and power cords

Troubleshooting Guide

Installing M-Box on Rack Case

Screw

(M4 x L8)

Screw

(M5 x L12)

Attach the brackets to both sides of the M-Box main unit.

Fix the M-Box to the rack case.

* Use appropriate screws that are compatible with the rack case 

size.

Prior to Installation

Precautions for installation

 

It is recommended that this device be installed in a 19-inch rack 

case, rather than under general consumer environment conditions.

 

Make sure that the ambient temperature inside the rack does not 

exceed 35°C.

 

If installing more than one M-Box, ensure that there is a space 

of at least 1U (approximately 44.45 mm) between the M-Boxes to 

prevent the vent on top of each M-Box from being blocked.

 

Make sure the vent faces upward. Do NOT install the device in 

portrait orientation or upside down.

 

Make sure the vent on top is not blocked to prevent the device 

from overheating.

 

Exercise caution to ensure that no foreign material enters the vent 

on top of the device.

 

If installing the device close to a wall, make sure that there is a 

space of at least 10 mm between the wall and the four sides of the 

device to ensure good ventilation.

 

Make sure that there is a space of at least 50 mm between the wall and 

the rear ports of the device to gain access for connection of cables.

 

Make sure at least 15.2 m (50 ft) distance is ensured between the 

modem and the Bluetooth/Wi-Fi module.

Issues

Solutions

The screen keeps 

switching on and off.

Check that the cable between the product 

and the PC is connected correctly.

No Signal

 is 

displayed on the 

screen.

Check that the product is connected 

correctly with a cable.
Check that the source device connected to 

the product is powered on.

Not Optimum Mode

 

is displayed.

This message is displayed when a 

signal from the graphics card exceeds 

the product’s maximum resolution and 

frequency.
Refer to the Standard Signal Mode Table 

and set the maximum resolution and 

frequency according to the product 

specifications.

Issues

Solutions

There is no image 

on the screen and 

the power indicator 

blinks every 0.5 to 1 

second.

The status of product is in power-saving 

mode.
Press any key on the keyboard or move the 

mouse to return to the previous screen.

The remote control 

does not work.

Make sure that the batteries are correctly in 

place (+/-).
Check if the batteries are flat. 
Check for power failure. 
Make sure that the power cord is connected.
Check for any special lighting or neon signs 

switched on in the vicinity.

Connecting to a PC

HDMI IN

DP IN

DVI/MAGICINFO IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DP IN

DVI/MAGICINFO IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

Connecting a Optical Cable

ONE CONNECT

Connecting to a Video Device

HDMI IN

DP IN

DVI/MAGICINFO IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DP IN

DVI/MAGICINFO IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

HDMI IN

DVI/HDMI AUDIO IN

Connecting the LAN Cable

LAN

Use a cable of CAT 6 (*STP type) or higher.

* STP: Shielded Twisted Pair

* Connect to a HUB or router that supports the DHCP function.

Connecting and using devices

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