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Samsung SBB-CX4B User Manual Download Page 11

11

Parts

Front Side

 

"

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Parts

Description

SERVICE

Dedicated to service technicians.

 

"

This port is for servicing only and has no user function. Do not connect a cable to this port.

«

Turn the product on or off.

USB   (5V 0.5A)

Connect to a USB memory device.

IR 

Connect to the external IR cable.

Summary of Contents for SBB-CX4B

Page 1: ...product and the content in the manual is subject to change without prior notice to improve the performance An administration fee may be charged in the following situations a An engineer is called out...

Page 2: ...e Player 34 Viewing content 34 When content is running 35 Available menu 35 File Formats Compatible with Player 36 Schedule 40 Clone Product 41 ID Settings 42 Device ID 42 PC Connection Cable 42 Conne...

Page 3: ...ore Contacting Samsung Customer Service Centre 72 Testing the Product 72 Checking the Resolution and Frequency 72 Check the followings 73 Specifications General 77 Preset Timing Modes 78 Video Wall 43...

Page 4: ...RVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this p...

Page 5: ...injury may result Do not use a damaged power plug or a loose power socket An electric shock or fire may result Caution Hold the plug when disconnecting the power cable from the power socket An electri...

Page 6: ...uct generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your Samsung Customer Service Centre An electric shock or fire may result If a gas leakage is found...

Page 7: ...the polarity is not correct the battery may rupture or the internal fluid may leak causing contamination and damage to the surroundings fire or personal injury When you do not use the product for a l...

Page 8: ...tches The product s surface may be damaged or the markings may be erased Only use a soft cloth e g microfiber flannel on the surface of the product to avoid scratches The product s surface or the scre...

Page 9: ...232C adaptercan be used to connect using the D SUB 9 pin to Stereo type RS232C cable Checking the Components SBB CX4B Simple User Guide Warranty card Not available in some locations Regulatory guide W...

Page 10: ...warrantyforadhesiveness of the double sided tape applies to first time use only The external ambient light sensoris marked with the label on the sensor cable SBB CV4B SBB CS4B Simple User Guide Warra...

Page 11: ...ct to change without notice to improve quality Parts Description SERVICE Dedicated to service technicians This port is for servicing only and has no user function Do not connect a cable to this port T...

Page 12: ...purposes HDMI 1 HDMI 2 Connects to a source device using a HDMI cable or HDMI DVI cable DP Connects to a PC using a DP cable LAN Connect to a network using the LAN cable 10 100 Mbps ONE CONNECT Group...

Page 13: ...able DP Connects to a PC using a DP cable SDI Connects to a source device using an SDI cable SDI Connects to a device using an SDI cable Connects to a audio device using the optical digital cable LAN...

Page 14: ...PC using a DP cable Connects to a audio device using the optical digital cable LAN Connect to a network using the LAN cable 10 100 Mbps HDR DATA Connects to the HDR DATA port on the next S Box HDR DAT...

Page 15: ...f at System Eco Solution The ECO SENSOR port is only available for SBB CS4B Only one external ambient light sensor is provided SBB CS4B model only The external ambient light sensor operates with only...

Page 16: ...ng Exercise caution to ensure that no foreign material enters the vent on top of the device If installing the device close to a wall make sure that there is a space of at least 10 mm between the wall...

Page 17: ...n the same space as the remote control of this product can cause the other display devices to be inadvertently controlled A button without a description in the image below is not supported on the prod...

Page 18: ...Port POWER ON POWER OFF Turn on oroff the Smart Signage device SOURCE View orselect an external device connected to the Smart Signage device Return to the previous menu Used during content playback Qu...

Page 19: ...ection may damage the product Check the types of ports at the back of the product you want to connect Forfurtherinformation on connection of some ports referto the installation guide Connecting to a P...

Page 20: ...ing mode monitor setting changes may not be updated As a result screen output may not be displayed properly Some graphics cards that are not compliant with the DP standard may prevent the Windows Boot...

Page 21: ...le For better picture and audio quality connect to a digital device using an HDMI cable If the product is connected to an external device that is compatible with an older HDMI version the product may...

Page 22: ...ection Using a Coaxial Cable GENLOCK Port Connecting parts may differ in different products Reference signals are received from an external input device video device and the received signals are synch...

Page 23: ...ive SDI signals from broadcasting equipment that sends SDI signals make sure to connect to the equipment by using an SDI cable that meets the following specifications 75 Coaxial 12G SDI SDI SDI SDI SD...

Page 24: ...may differ in different products Connecting the One Connect cable Connecting parts may differ in different products For more information refer to the installation guide SBB CX4B ONE CONNECT Z Card ZO...

Page 25: ...y the screen of the selected source The input source can also be changed by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for th...

Page 26: ...ge is set to Custom Advanced Settings General Hide Tabs and Toolbar automatically If the browser tabs menu or toolbar are not used for a while they will automatically disappear To make them appear aga...

Page 27: ...iveX is not supported Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on screen display may...

Page 28: ...TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC Connector RJ45 Direct LAN cable PC to HUB LAN HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX...

Page 29: ...ommand Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No Command type Command Value range 1 Power control 0x11 0 1 2 Input source control 0x14 3 Screen mode control 0x18...

Page 30: ...roduct can be powered on and off using a PC Viewing power state Get Power ON OFF Status Header Command ID Data length Checksum 0xAA 0x11 0 Setting power ON Off Set Power ON OFF Header Command ID Data...

Page 31: ...At present supports only reading the input source status 0x21 HDMI1 0x23 HDMI2 0x25 DISPLAY PORT 0x60 MagicInfo 0x63 URL Launcher Operates only with URL Launcher 0x65 Web Browser This model does not s...

Page 32: ...x5D 0 Enabling or disabling safety lock Set Safety Lock Enable Disable Header Command ID Data length Data Checksum 0xAA 0x5D 1 Safety Lock Safety Lock Safety lock code to be set on a product 1 ON 0 OF...

Page 33: ...ick Yes 4 Set the installation folder and click Next If an installation folder is not specified the software will be installed in the default folder 5 Check that the user information and installation...

Page 34: ...al in the Player screen To view whether the server is connected when a Network Channel is running press INFO on the remote control 1 Select Network Channel from the Player screen The No channels messa...

Page 35: ...n the Internal Memory or USB the Slide Show will not play If the name of a folder is too long on the USB you cannot select the folder Available menu Press the TOOLS button on the remote control during...

Page 36: ...les can be played simultaneously or only one UHD video file and one FHD video file at a time In portrait playback mode 3 FHD video files can be played simultaneously or only one UHD video file at a ti...

Page 37: ...gital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 Motion JPEG 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG...

Page 38: ...RS HEVC UHD is supported up to Level 5 2 and HEVC FHD is supported up to Level 4 1 HEVC 8K is supported up to Level 6 1 VC1 AP L4 is not supported GMC 2 or above is not supported When a single video...

Page 39: ...nsion pdf Functions not supported Content less than 1 pixel not supported because of performance degradation issue Masked Image Tiled Image content not supported Content with Rotated Text not supporte...

Page 40: ...1 Connect to MagicInfo server 2 Schedule content on network channels 3 Deploycreated network channels to this device Wednesday January13 12 00 AM The displayed image may differ depending on the model...

Page 41: ...he external storage device Export this device s settings to the external storage device message appears 3 Select Export to export the settings When a duplicate file is found on the external storage de...

Page 42: ...for each product Range 1 225 Press u d to select a number and press E Enter the numberyou want using the number buttons on the remote control PC Connection Cable Select which type of cable you are us...

Page 43: ...to form a video wall In addition display part of a whole picture or repeat the same picture on each of the connected multiple displays To display multiple images refer to MDC Help or the MagicInfo us...

Page 44: ...44 Network Status Network Status E Network Status Not connected The displayed image may differ depending on the model Check the current network and Internet connection...

Page 45: ...e Mode E Picture Mode The displayed image may differ depending on the model This menu provides an optimum picture quality suitable for the environment where the product will be used Dynamic Standard M...

Page 46: ...mmended to use an internal memory Proper operation of On Timer feature cannot be guaranteed if used with a battery powered USB device which can take longer to be recognised Setup Select Off Once Every...

Page 47: ...Timerwill be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d bu...

Page 48: ...her or not to use Ticker Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font options Specify the text font and colour for the message Positi...

Page 49: ...Sharpness Your product has several options for adjusting picture quality You can adjust and store settings for each external device you have connected to an input on the product Lowering picture brigh...

Page 50: ...of red and green colours Range 0 50 White Balance Adjust the colour temperature of the picture so that white objects appear brighter This function may not be supported depending on the model 2 Point A...

Page 51: ...ences between bright and dark areas Black Tone Select the black level to adjust the screen depth Flesh Tone Adjust the flesh tone colour by increasing or decreasing red levels This function may not be...

Page 52: ...del Connecting parts may differ depending on the model LED Picture Size Choose size and aspect ratio picture displayed on screen SBB CX4B SBB CV4B model only Output Resolution Provides optimised pictu...

Page 53: ...reen Position feature Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall To rearrange products use the direction buttons on t...

Page 54: ...c as possible Dynamic Peaking Enlarge the difference of instantaneous maximum minimum luminance so that the bright parts can be expressed more clearly Off Low Medium High Multi link HDR Settings Set t...

Page 55: ...ame transitions from oldervideo sources smoother This function is only available when the input signal is TV AV Component 480i 1080i or HDMI 1080i This function may not be supported depending on the m...

Page 56: ...hen the input source changes No Signal Message Select whether to display the no signal OSD when no signal is detected The message No Cable Connected will appear if no source device is connected MDC Me...

Page 57: ...check the current network and Internet status Open Network Settings Configure network settings to connect to an available network Network Type You can check the current network and Internet status Ne...

Page 58: ...a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN Cable LAN RJ45 LAN IN If you have a Dynamic Network yo...

Page 59: ...ion Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click S...

Page 60: ...ns samsung com Support Resources MagicInfo Web Manual Verify MagicINFO Server Enable this option to block HTTPS communication if the domain name of the MagicINFO Server URL is different from the domai...

Page 61: ...Guide Speed Set the speed of the Voice Guide Pitch Tune the pitch of the Voice Guide Background Sound Volume Adjust background sound volume during voice guidance High Contrast Set the background and...

Page 62: ...Delay When connecting multiple products adjust the power on time for each product to prevent power overload within the range 0 50 seconds Auto Source Switching Auto Source Switching Switch to preset...

Page 63: ...standards Minimum Brightness Set the minimum brightness for the signage screen This function only works if its value is lower than the value set in the Picture menu s Backlight setting If Brightness...

Page 64: ...able for Bluetooth enabled models only Bluetooth Device List Connect a Bluetooth keyboard mouse or gamepad to your product Keyboard Settings Configure the connected keyboard settings Keyboard Language...

Page 65: ...on the setting This function may not be supported depending on the model Change PIN Change your 6 digit Personal Identification Number PIN Choose any 6 digits foryour PIN and enter it in Enter a new P...

Page 66: ...mote control can control the product if Button Lock is set to On This function may not be supported depending on the model Screen Monitoring Lock Blocks screen images from being monitored by MagicINFO...

Page 67: ...tains certificates to install them on this device Wi Fi Certificate View and manage the Wi Fi certificates Certificates installed on this device This function may not be supported depending on the mod...

Page 68: ...t to exit Anynet Press the SOURCE button on the product remote control and select a non Anynet device The message Disconnecting Anynet device appears on the screen You cannot use the remote control wh...

Page 69: ...Time Download Logo File You can download a custom logo into the product from an external USB device The file name of the custom logo you want to download must be saved as samsung in all small letters...

Page 70: ...Picture Optimises brightness and provides the best picture quality in real time based on the light level of the surrounding environment When this function is on some picture settings are not supported...

Page 71: ...ersion already installed in the product Contact Samsung You can view the address of the Samsung website the call centre phone number your product s model number software version Open Source Licence an...

Page 72: ...product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally If the screen remains blank check the PC system video controll...

Page 73: ...en issue The powerindicatoris off The screenwill not switch on Make sure that the power cord is connected Cable not connected ordevice powerconfirmation message appearon the screen Check that the prod...

Page 74: ...o1 second The status of product is in power saving mode Press any key on the keyboard or move the mouse to return to the previous screen The productwill turn off automatically If a PC is connected to...

Page 75: ...The screen cannot be displayed in full screen A scaled SD 4 3 content file can cause black bars on both sides of an HD channel screen A video with an aspect ratio different from the product can cause...

Page 76: ...change the PC resolution to a resolution supported on the display HDMI Black Level is not functioning properlyon an external devicewith HDMI YCbCroutput This function is available only when a source d...

Page 77: ...es the monitor settings Monitor installation takes place automatically However you can customise the installation settings if desired For detailed device specifications visit the Samsung website Updat...

Page 78: ...tal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V HDMI1 2 DP SDI SBB CV4B model only S Box Grouping Supported IBM VESA 640 x 480 31 469 59 940 21 175 N N O O X Mac 640 x 480 35...

Page 79: ...887 106 500 N P O O X VESA 1600 x 900 60 000 60 000 108 000 P P O O X O VESA 1680 x 1050 65 290 59 945 146 250 N P O O X VESA 1920 x 1080 67 500 60 000 148 500 P P O O O O VESA 2560 x 1440 88 787 59 9...

Page 80: ...80 56 250 50 000 148 500 P P O O O O CEA 861 VIC 32 1920x1080 27 000 24 000 74 250 P P O O O CEA 861 VIC 33 1920x1080 28 125 25 000 74 250 P P O O O CEA 861 VIC 34 1920x1080 33 750 30 000 74 250 P P O...

Page 81: ...customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation addition...

Page 82: ...ries All rights reserved The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States...

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