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The camera doesn’t focus on the subject.
• A picture was taken of a subject without setting an appropriate macro mode.
Select an appropriate macro mode to take a clear image.
• The camera is damaged.
Turn the camera off and on again.
The images are unclear.
• Taking a picture beyond the
fl
ash range.
Take a picture within the
fl
ash range.
• The lens is smudged or dirty.
Clean the lens.
The fl ash does not fi re.
• Flash off mode has been selected.
Dis-engage
fl
ash off mode.
• The camera mode can’t use the
fl
ash.
Refer to the FLASH instruction. (p.32-33)
Incorrect date and time is displayed
• The date and time have been set incorrectly or the camera has adopted
the default settings.
Reset the date and time correctly.
A card error has occurred while the memory card is in the camera.
• Incorrect memory card format.
Re-format the memory card.
The images don’t play back.
• Incorrect
fi
le name. (Violation of DCF format)
Do not change the image
fi
le name.
Before contacting a service centre
Colour of image is different to the original scene.
• White balance or effect setting is incorrect.
Select appropriate White balance and effect.
Images are too bright.
• Exposure is excessive.
Reset exposure compensation.
No image on external monitor.
• The external monitor has not been connected properly with the camera.
Check the connection cables.
• There are incorrect
fi
les in the memory card.
Insert a memory card that has correct
fi
les.
When using the PC’s explorer, the [Removable Disk] fi le does not show.
• Cable connection is incorrect.
Check the connection.
• The camera is off.
Turn the camera on.
• The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac
OS 10.1 - 10.4. Alternatively the PC does not support USB.
Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 - 10.4 to
PC that supports USB.
• The camera driver is not installed.
Install a [USB Storage Driver].
