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FreeSync (for AMD graphics card)

 

This function may not be supported depending on the model.

FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and 
compatibility with the AMD graphics card.

 

Off

: Disable FreeSync.

 

On

: Turn on the AMD graphics cards' FreeSync function. You may experience intermittent flickers 

when playing some games.

Apply the optimum resolution when using FreeSync.
The refresh rate setting method please refer to 

Q & A

 → 

How can I change the frequency?

 

This menu is not available when 

PIP/PBP

 is enabled.

 

The FreeSync function is only enabled in 

HDMI

 or 

DisplayPort

 mode.

Use the HDMI/DP cable provided by the manufacturer when using FreeSync.

 

If the FreeSync function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve 
the issue by changing the resolution of the PC screen to the recommended resolution.

 

If the 

DisplayPort Ver.

 is set to 

1.1

, the 

FreeSync Premium Pro

 mode is disabled.

 

If you set the 

HDMI Mode

 to 

1.4

, the 

FreeSync Premium Pro

 mode is disabled.

If you use the FreeSync function while playing a game, the following symptoms may occur:

 

The screen may flicker depending on the type of graphics card, the game option settings, or the 
video being played. Try the following actions: decrease the game setting values, change the current 

FreeSync Premium Pro

 mode to 

Off

, or visit the AMD website to check your graphics driver’s version 

and update it with the latest one.

 

While you are using the FreeSync function, the screen may flicker due to variation of the output 
frequency from the graphics card.

 

The response rate during the game may fluctuate depending on the resolution. A higher resolution 
generally decreases the response rate.

 

The sound quality of the monitor may be degraded.

 

If you encounter any issues when using the function, contact the Samsung Service Centre.

 

If you change the screen resolution while the function is 

On

, the screen may intermittently blank out due to 

the graphic card. Set 

FreeSync Premium Pro

 to 

Off

 and change the resolution.

 

The function is unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If the function is 
applied, the screen may have malfunction.

The models in the Graphics Cards list supports FreeSync

FreeSync can only be used with specific AMD graphics card models. Refer to the following list for 
supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support FreeSync.

 

For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website.

 

Select 

FreeSync Premium Pro

 

Off

 if you are using a graphics card from a different manufacturer.

 

When applying the FreeSync function through the HDMI cable, it may fail to work due to the bandwidth 
limitation of certain AMD graphics card.

 

Radeon™ RX Vega series

 

Radeon™ RX 500 series

 

Radeon™ RX 400 series

 

Radeon™ R9/R7 300 series (excluding R9 370/ 
X, R7 370/X, R7 265)

 

Radeon™ Pro Duo (2016 edition)

 

AMD Radeon™ RX 6000 series

 

Radeon™ R9 Nano series

 

Radeon™ R9 Fury series

 

Radeon™ R9/R7 200 series (excluding R9 270/
X, R9 280/X)

 

AMD Radeon RX 7900 series

 

AMD Radeon™ 5600 series

 

AMD Radeon™ RX 7000 series

Summary of Contents for S49CG954EE

Page 1: ...subject to change without prior notice to improve the performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manua...

Page 2: ...e 21 Picture 24 PIP PBP 29 OnScreen Display 31 System 31 Support 34 Installing the Software Easy Setting Box 35 Restrictions and Problems with the Installation 35 System Requirements 35 DriverInstalla...

Page 3: ...e caused by customer s fault 43 Others 43 FreeSync forAMD graphics card 44 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Centre 36 Product diagnosis Screen issue 36 Chec...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make...

Page 6: ...power off the product and remove the power cord Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch...

Page 7: ...stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury may resu...

Page 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Page 9: ...direction of the arrow on the stand base Align the direction of the arrow on the stand base with the front direction of the stand neck and then insert the stand neck from top to bottom Turn the stand...

Page 10: ...figure Attach the COVER REAR TOP to the rear of the monitor as shown in the figure 5 6 7 Stand up the monitor as shown in the figure Separate the box from the product Stand assembly is complete Cautio...

Page 11: ...wer corners or edges of the product when moving it Do not directly apply pressure on the screen Do not hold the screen when moving the product Do not hold the product upside down only by the stand Do...

Page 12: ...what is shown Specifications are subject to change without notice to improve quality 15 0 3 0 15 0 3 0 2 0 2 0 11 0 2 0 120 0 mm 5 0 mm The product tilt and height can be adjusted Hold the top centre...

Page 13: ...oving part with your hand when leveling the screen Your hand may get hurt When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding...

Page 14: ...essive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit o...

Page 15: ...ect the power LED operation to be enabled or disabled on the menu screen System Power LED On Function Key Guide To use the Function Key Guide press the 5 Way button when the screen is turned on Custom...

Page 16: ...prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cords back to the product and the external device 4 After...

Page 17: ...pdate page Connects to a PC using a USB cable Compatible with a USB cable version 2 0 Connects to a PC only Connect to a USB device Connect the power cord for product Connecting and Using a PC Select...

Page 18: ...fer depending on the model To detect and start a USB device faster connect the USB device to the port on the product The read write rate will be affected by the USB device and your PC For USB related...

Page 19: ...cally Tidying Up the Cables 1 2 Connect the corresponding cables Pull the right side of the HOLDER STAND CABLE to remove from the stand The left side of the HOLDER STAND CABLE can be damaged when pull...

Page 20: ...ot selected the message will appear up to three times for a specified time even when the product is turned off and on again If you want to set the optimum resolution foryour computer please refer to Q...

Page 21: ...s option is not available when Adaptive Sync is set to Off This option is not available when FreeSync Premium Pro is set to Off Changing the Refresh Rate may cause screen flickering depending on the P...

Page 22: ...ith supporting FreeSync solution For more information see FreeSync forAMD graphics card page This menu is not available when PIP PBP is enabled Low Input Lag Minimise input lag for fast reactions by r...

Page 23: ...of the input source Screen Size In AV mode 4 3 Display the picture with an aspect ratio of 4 3 Suitable forvideos and standard broadcasts 16 9 Display the picture with an aspect ratio of 16 9 21 9 Di...

Page 24: ...ard Obtain a picture quality suitable for playing games RPG This mode is optimised for 3D graphics and instant messaging on the RPG Role Playing Game game screen RTS Increase the colour temperature an...

Page 25: ...his mode is optimised for 3D graphics and instant messaging on the RPG Role Playing Game game screen RTS Increase the colour temperature and contrast ratio to improve visibility of the RTS Real Time S...

Page 26: ...2160P 60 Hz Tint G R Adjust the ratio of green to red tint levels Increasing values intensifies the saturation of red and green colours Local Dimming Control the brightness of individual areas on the...

Page 27: ...lable when Eye Saver Mode is enabled This menu is not available when PIP PBP Mode is enabled This menu is disabled when the Local Dimming feature is set to Low Standard High Black Level If a DVD playe...

Page 28: ...le for eye relaxation Screen Adjustment H Position Move the screen to the left or right V Position Move the screen up or down This option is not available when Adaptive Sync FreeSync Premium Pro is se...

Page 29: ...on Do not arbitrarily change the PIP PBP function while playing a game Otherwise some game apps may not respond resulting in screen errors 2nd 3rd Description PIP PBP Mode Turn PIP PBP Mode on or off...

Page 30: ...when the following conditions are satisfied The input source is 480p 576p 720p 1080p or 2160p and product can display normally Not every model can support all of these signals This can only be set whe...

Page 31: ...h colours Enable this feature to customise colours to suit yourviewing conditions to experience richer colours on the screen Some menus are not available when SeeColors Mode is in use This function ma...

Page 32: ...a display area of 16 9 or16 10 are only supported If the product is in HDMI1 HDMI2 DisplayPort mode and the screen says Check the cable connection and the settings of the source device press the 5 Wa...

Page 33: ...If No Repeat is selected a command responds only once when a button is pressed Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product Working T...

Page 34: ...or IMG file bin or img is saved in the root directory Upon updates save only either the bin or image file downloaded from the Samsung website to the root directory If the No update files found on your...

Page 35: ...does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment Syst...

Page 36: ...wing Caution When the product makes popping cracking sound The sound may be caused by contraction or expansion from temperature change of external components or internal circuit of the product This is...

Page 37: ...quired change the settings referring to Standard Signal Mode Table P 41 in this manual and the Information menu on the product Change the Response Time in the Display OSD to Faster or Standard dependi...

Page 38: ...volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software Video is available but there is no sound Sound cannot be heard if an HDM...

Page 39: ...ngs Display adapter properties Monitor and adjust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen...

Page 40: ...settings Product installation takes place automatically However you can customise the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approxi...

Page 41: ...signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual Resolution Hor...

Page 42: ...160 135 000 60 000 594 000 O O VESA 5120 x1440 88 826 60 000 469 000 O O O Unique Custom Timing 5120 x1440 179 261 120 000 946 500 O O O Unique Custom Timing 5120 x1440 356 524 240 000 1939 490 O O O...

Page 43: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 44: ...te to check your graphics driver s version and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics...

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