background image

33

The message 

Check the cable connection and the settings of the source device.

 appears.

Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
Check the 

PC/AV Mode

 status. (

 → 

System

 → 

PC/AV Mode

 → 

DisplayPort

PC

 or 

AV

 / 

HDMI

PC

 or 

AV

.)

Set the connected 

HDMI

 or 

DisplayPort

 version. (

HDMI

 → 

System

 → 

Input Port Ver.

 → 

1.4

 or 

2.0

DisplayPort

 → 

System

 → 

DisplayPort Ver.

 → 

1.1

 or 

1.2↑

)

Not Optimum Mode

 is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or 
frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to 
Standard Signal Mode Table (

P.38

).

The images on the screen look distorted.

Check the cable connection to the product.

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

Check that the resolution and frequency for the PC are within the range of resolution and frequency 
compatible with the product. Next, if required, change the settings, referring to Standard Signal 
Mode Table (

P.38

) in this manual and the 

Information

 menu on the product.

The screen is too bright. The screen is too dark.

Adjust 

Brightness

 and 

Contrast

.

Screen colour is inconsistent.

Change the 

Color

 settings.

The colours on the screen have a shadow and are distorted.

Change the 

Color

 settings.

White does not really look white.

Change the 

Color

 settings.

There is no image on the screen and the power LED blinks every 0.5 to 1 second.

Check the cable connection between the product and PC, and ensure the connectors are locked.
Press any key on the keyboard or move the mouse to return to normal operating mode.
The product is operating in power-saving mode.

Text is blurry.

If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to 

Control Panel

 

→ 

Fonts

 → 

Adjust ClearType text

 and change 

Turn on ClearType

.

Video playback is choppy.

Playback of high-definition large video files can be choppy. This may be because the video player is 
not optimised for the PC resource.
Try playing the file on another video player.

Summary of Contents for S27A70 Series

Page 1: ...rety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners An administration fee may be charged in the following situations a An...

Page 2: ...2 Menu Picture 20 Eye Care 24 PIP PBP 24 OnScreen Display 26 System 27 Support 30 Installing the Software Easy Setting Box 31 Restrictions and Problems with the Installation 31 System Requirements 31...

Page 3: ...ng the Resolution and Frequency 32 Check the following 32 Q A 35 Specifications General 36 Standard Signal Mode Table 38 Appendix Responsibility forthe Pay Service Cost to Customers 40 Not a product d...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front Whe...

Page 6: ...hunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found...

Page 7: ...may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury...

Page 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Page 9: ...d Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly As shown in the figure remove the product and foam cushion and then place the pr...

Page 10: ...by the stand Do not press down on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An in...

Page 11: ...od depend on the manufacturer Refer to the manuals provided with your anti theft locking device for details To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a...

Page 12: ...comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cau...

Page 13: ...rned on Custom Key Custom Key is used to directly access the function set in Setup Custom Key Setup Custom Key Return Eye Saver Mode PIP PBP Adaptive Picture Auto Source Switch Go to System Setup Cust...

Page 14: ...ged Eye Saver Mode Volume Source Eye Saver Mode Off Features The Direct Key Guide screen shows if Eye SaverMode is enabled Off Low High When the product not displays the OSD menu the 5 Way Button coul...

Page 15: ...bles from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cabl...

Page 16: ...wn Specifications are subject to change without notice to improve quality Refer to the actual product Port Description Connect to an audio output device such as headphones Connect to a USB device Conn...

Page 17: ...MI cable connections If you use a unauthorized HDMI cable the image quality may be degrade Connection Using an HDMI DVI Cable When using HDMI DVI cable audio may not be supported according to source d...

Page 18: ...18 Connecting to headphones or earphones Connecting the Power To use the product connect the power cable to a power outlet and the port on the product The input voltage is switched automatically...

Page 19: ...e the resolution on your PC to the optimum setting If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on a...

Page 20: ...nabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled In PC mode Custom Customise...

Page 21: ...e signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear brighter This menu is not available when Picture Mode is set to Dynamic...

Page 22: ...is enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled Black Level If a DVD player or set top box etc is connected to the product v...

Page 23: ...n may not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p an...

Page 24: ...light when running Adaptive Picture This menu is not available when sRGB is enabled Eye SaverMode Set to an optimum picture quality suitable for eye relaxation PIP PBP 2nd 3rd Description PIP PBP Mode...

Page 25: ...The function may not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p...

Page 26: ...position up or down Language Set the menu language A change to the language setting will only be applied to the onscreen menu display Display Time Set how long the menu window will remain on screen fo...

Page 27: ...case check the specifications of the device Volume Change the Volume setting Eco Saving Plus The Eco Saving Plus function reduces power consumption by controlling the electric current used by the mon...

Page 28: ...ly power off after the specified time has elapsed This option is only available when Eco Timer is set to On PC AV Mode Set PC AV Mode to AV The picture size will be enlarged This option is useful when...

Page 29: ...the color sense of the screen to black and white tone ColorInversion Invert the colors of the Settings menu White becomes black black becomes white and other colors are inverted according to RGB colo...

Page 30: ...orming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following r...

Page 31: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Page 32: ...nd cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the sc...

Page 33: ...the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Si...

Page 34: ...the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software programme Video is available but there is no sound Sound cannot be heard if an HDM...

Page 35: ...n refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go t...

Page 36: ...x 0 18159 mm V Maximum Pixel Clock 594 MHz HDMI 533 25 MHz DisplayPort 594 MHz HDMI 533 25 MHz DisplayPort Power Supply AC100 240V 50 60Hz Refer to the label at the back of the product as the standar...

Page 37: ...e to improve quality For detailed device specifications visit the Samsung website Europe only To access the EPREL registration of the model 1 Go to https eprel ec europa eu 2 Get the model identifier...

Page 38: ...cs card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN IBM 720 x 400 31 469 70 087 28 322 O O VESA 640 x 480 31 469 59 940 2...

Page 39: ...left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency...

Page 40: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 41: ...or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household us...

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