Samsung RS6KA Series User Manual Download

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Troubleshooting

English

Troubleshooting

Symptom

Possible causes

Solution

Water does not
dispense.

• Water line is not connected

properly or water supply is
not on.

• Check if the water line is

installed correctly. Check if
the water line stop cock is
closed.

• Dispenser panel Lock is

activated.

• Deactivate dispenser panel

Lock.

• A third-party water filter

was installed.

• Use only Samsung-provided

or approved filters.

• Unapproved filters may

leak and damage the
refrigerator.

Untitled-4 64

2021-01-06 1:19:04

Summary of Contents for RS6KA Series

Page 1: ...Refrigerator User manual RS68A RS6GA RS67A RS6JA RS66A RS6KA SEUK Free Standing Appliance Untitled 4 1 2021 01 06 1 18 51...

Page 2: ...cal disposal warnings 23 Additional tips for proper usage 24 Instructions about the WEEE 25 Installation 26 Refrigerator at a glance 26 Step by step installation 28 Door removal for entrance 40 Operat...

Page 3: ...English 3 Contents Appendix 67 Safety Instruction 67 Install Instruction 67 Temperature Instruction 68 Information for model and ordering spare parts 72 Untitled 4 3 2021 01 06 1 18 51...

Page 4: ...ncerns contact your nearest service center or find help and information online at www samsung com R 600a or R 134a is used as a refrigerant Check the compressor label on the rear of the appliance or t...

Page 5: ...ome in contact with food and accessible drainage systems Clean water tanks if they have not been used for 48 h flush the water system connected to a water supply if water has not been drawn for 5 days...

Page 6: ...in severe personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or property damage NOTE Useful information that helps users un...

Page 7: ...tion Do not use mechanical devices or any other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrical...

Page 8: ...et must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency It must be outside the area of the rear of the appliance Do not store explosive substance...

Page 9: ...od in the refrigerator to thaw You can then use the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the appliance open for too long when putting food i...

Page 10: ...aged Refrigerant leaking from the pipe work could ignite or cause an eye injury If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is...

Page 11: ...vides the best performance and also prevents overloading of house wiring circuits which could cause a fire hazard from overheated wires If the wall socket is loose do not insert the power plug There i...

Page 12: ...is manual before you use it Connect the power plug in the proper position with the cord hanging down If you connect the power plug upside down the wire can get cut off and cause a fire or electric sho...

Page 13: ...st be safely grounded Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance Power leakages can cause severe electric shock Never...

Page 14: ...usage warnings WARNING Do not insert the power plug into a wall socket with wet hands This may result in an electric shock Do not store articles on the top of the appliance When you open or close the...

Page 15: ...l when you open the doors if your fingers are in between the doors Do not let children hang on the door or door bins A serious injury may occur Do not let children go inside the refrigerator They coul...

Page 16: ...as being harmful to humans it may also result in an electric shock fire or problems with the product Never put fingers or other objects into the water dispenser hole ice chute and ice maker bucket It...

Page 17: ...nces between the doors and cabinet are necessarily small Be careful when you open the doors if children are in the area If a gas leak is detected avoid any naked flames or potential sources of ignitio...

Page 18: ...tact your Samsung Electronics service center Failing to do so may result in an electric or fire hazards Pull the power plug out of the socket before changing the interior lamps of the refrigerator Oth...

Page 19: ...u will be away from home for a long period of time on vacation for example and won t be using the water or ice dispensers close the water valve Otherwise water leakage may occur If you won t be using...

Page 20: ...esponsible for safety issues that result from 3rd party modifications Do not block the air vents inside the refrigerator If the air vents are blocked especially with a plastic bag the refrigerator can...

Page 21: ...pening an oil container it is best to keep the container in a cool and shaded place such as a cupboard or pantry Examples of vegetable oil olive oil corn oil grape seed oil etc Cleaning cautions CAUTI...

Page 22: ...ming maintenance unplug the appliance from the wall socket Failing to do so may result in an electric shock or fire Use a clean sponge or soft cloth and a mild detergent in warm water to clean the ref...

Page 23: ...en disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play...

Page 24: ...tly below the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is...

Page 25: ...cycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for...

Page 26: ...s manual Any servicing must be performed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power cord be...

Page 27: ...rpose freezer bin 03 Dried food and meat storage drawer 04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer 07 Multipurpose drawer 08 Ice maker bucket 09 Water tank 10 Wine rack 11 Lower f...

Page 28: ...you change the position you may damage the product when closing the door Step by step installation STEP 1 Select a site Site requirements Solid level surface without carpeting or flooring that may obs...

Page 29: ...Height C 1746 Overall Height D 1780 unit mm 01 02 03 04 05 06 07 08 Model RS67A8 RS66A8 RS6JA8 RS6KA8 RS68A8 RS6GA8 01 more than 50 mm recommended 02 165 03 170 04 1739 mm 1730 mm 05 610 mm 06 912 mm...

Page 30: ...he refrigerator must support a fully loaded refrigerator To protect the floor put a large piece of cardboard on each leg of the refrigerator Once the refrigerator is in its final position do not move...

Page 31: ...de The refrigerator can be levelled using the front legs that have a special screw leveller for levelling purposes Use a flat head screwdriver for levelling To adjust the height of the freezer side In...

Page 32: ...1 Open the door to adjust and locate the two nuts A and B on the front bottom of the door A 2 With a 19 mm spanner provided turn the clamp nut A clockwise to loosen Then open the door and do the follo...

Page 33: ...e cold water tap Connection to the hot water tap may cause the water filter to be clogged and fail to operate normally The warranty for your refrigerator does not cover the water line installation The...

Page 34: ...n If water leaks occur contact the installer of the water line To connect the cold water pipe to the water filtering hose CAUTION Make sure the water filtering hose is connected to a cold potable wate...

Page 35: ...are no leaks dispense about 10 litres of water or dispense the water for 6 7 minutes before actually using the refrigerator to remove impurities inside the water filtering system 5 Secure the water l...

Page 36: ...he water pressure is below the specified Check if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Refill the water tank in the reverse osmosis system with...

Page 37: ...ce Then fix the lock clips firmly using screws 2 Insert the water filter into the upper and lower clips in the correct direction Make sure to check the vertical direction of the water filter NOTE If t...

Page 38: ...ply line to the inlet side of the filter to the end 3 Connect the dispenser line to the outlet side of the filter 4 Check if there is any leak If not fix the lines with the clips 5 Put the water filte...

Page 39: ...ight lights up 3 Set the temperature to the coldest and wait for about an hour Then the freezer will be slightly chilled and the motor will run smoothly 4 Wait until the refrigerator reaches the set t...

Page 40: ...n spanner 5 mm Disconnect the water line 1 From the bottom rear side of the refrigerator pull out the water line to the front NOTE The refrigerator s water line is a water circulation line that connec...

Page 41: ...these steps A A 1 Use a Phillips screwdriver to unscrew the hinge covers A on the top of each door 2 Open the doors to loosen the hinges and remove the hinge covers Once the covers are removed close t...

Page 42: ...ect the water hoses Once the refrigerator has passed through the entrance reconnect the water hoses A A Centre of transparent coupler CAUTION Make sure the water hoses are connected with matching colo...

Page 43: ...reattached before the fridge door Take care when removing the door to ensure that it does not fall on you Be careful not to scratch 1 Hold the freezer door and hook to the hinge at the bottom of the...

Page 44: ...stallation 4 Press the clamp as shown 5 Connect the electrical harness 6 Insert the hinge covers with the front sides first and then tighten the screws Use a Phillips screwdriver for this step Untitle...

Page 45: ...on indicates that the Vacation function is on 03 Door open indicator This indicator blinks with an alarm if the door is left open for more than 2 minutes 04 Ice Maker indicator Displays the status of...

Page 46: ...utton or to wake up the display This step may not apply to some models 2 Tap to select the fridge or freezer The selected compartment s indicator blinks The degrees Celsius symbol C does not blink 3 T...

Page 47: ...freeze which can cause the glass bottles to break or burst in the freezer Make sure to remove frozen foods from the freezer before you select the Fridge mode Frozen foods will melt and spoil as the te...

Page 48: ...r replacement icon blinks to alert the user that it is time to replace the water filter You can replace the water filter immediately and reset the water filter replacement alarm or dismiss the alarm i...

Page 49: ...hold Water for more than 3 seconds If you press and hold the button again for more than 3 seconds the dispenser lock will be deactivated NOTE The Lock on the dispenser panel does not affect the contr...

Page 50: ...ll be dispensed from the dispenser NOTE The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute To dispense more water release and push the lever again Make sure...

Page 51: ...personal injury Ice may accumulate and block the ice chute To fill the water tank applicable models only For first time use clean the inner side of the water tank and dry well 1 Hold both handgrips on...

Page 52: ...es of water to remove impurities in the water supply system Ice making applicable models only The refrigerator has a built in ice maker that automatically dispenses ice so that you can enjoy filtered...

Page 53: ...to use both hands when removing or reinserting the icemaker bucket Do not let children hang on or play with the ice dispenser or the icemaker bucket Children may get hurt Do not put fingers or other...

Page 54: ...D F E To secure more space remove the upper drawer C lower drawer D and lower drawer cover E Then insert the provided bottom shelf F NOTE Removing the drawers does not affect the temperature or usage...

Page 55: ...l you hear a clicking sound CAUTION Do not apply excessive force to the bucket cover The cover may break Do not close the door hard Water may spill over the ice maker To prevent injury make sure to cl...

Page 56: ...with water in a few minutes 3 If the water level is lower than expected check the water pressure of the water supply line from the water source This is not a system failure CAUTION Do not repeatedly...

Page 57: ...wine rack diagonally to remove CAUTION The shelf must be inserted correctly Do not insert upside down Glass containers may scratch the surface of glass shelves Do not insert a shelf in the wine rack p...

Page 58: ...irst remove surrounding multipurpose drawers if necessary A 2 If your refrigerator has a cover A for the vegetable dry drawer remove it in the following method a Pull the drawer halfway out b Pull the...

Page 59: ...tened soft lint free cloth or paper towel to clean the refrigerator s interior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Ice Water dispenser applicab...

Page 60: ...panel free of dirt vacuum the panel once or twice a year CAUTION Do not remove the rear panel cover Electric shock may occur Replacement Lamps The lamps are not user serviceable To replace the lamps o...

Page 61: ...heat source Not enough clearance between refrigerator and nearby walls or cabinets We recommend that the gap between the refrigerator and nearby walls or cabinets is more than 50 mm The refrigerator i...

Page 62: ...Clean the door gasket Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerator Remove the moisture and do not leave...

Page 63: ...e dispenser panel Lock Ice maker is off Turn on the ice maker Ice does not dispense Ice may jam if the ice dispenser is not used for a long time approx 3 weeks If you won t be using the refrigerator f...

Page 64: ...pply is not on Check if the water line is installed correctly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter w...

Page 65: ...arting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is opera...

Page 66: ...s or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the wat...

Page 67: ...oduct may not operate properly at temperatures outside of the specific range You can find climate class on label inside of your refrigerator Effective temperature range The refrigerator is designed to...

Page 68: ...e keeps running at full speed for two and a half hours and then returns to the previous temperature Power Freeze Power Freeze speeds up the freezing process at maximum fan speed The freezer keeps runn...

Page 69: ...require higher humidity conditions while fruits require lower humidity conditions Crispers are equipped with controls devices to control the humidity level Depending on model and options An adjustable...

Page 70: ...2 weeks 12 months Ice cream 2 3 weeks Natural cheese 1 month 4 6 months Cream cheese 2 weeks Not recommended Yogurt 1 month Meat Product Refrigerator Freezer Fresh roasts steaks chops 3 4 days 2 3 mon...

Page 71: ...3 4 weeks Fruits Product Refrigerator Freezer Apples 1 month Peaches 2 3 weeks Pineapple 1 week Other fresh fruit 3 5 days 9 12 months Vegetables Product Refrigerator Freezer Asparagus 2 3 days Brocc...

Page 72: ...ppliance are available 7 Years thermostats temperature sensors printed circuit boards and light sources door handles door hinges trays baskets boxes or drawers 10 Years door gaskets The minimum durati...

Page 73: ...Memo Untitled 4 73 2021 01 06 1 19 05...

Page 74: ...Memo Untitled 4 74 2021 01 06 1 19 05...

Page 75: ...Memo Untitled 4 75 2021 01 06 1 19 05...

Page 76: ...ts relating to Samsung products please contact the SAMSUNG customer care center Country Contact Center Web Site UK 0330 SAMSUNG 7267864 www samsung com uk support IRELAND EIRE 0818 717100 www samsung...

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