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English 

35

Oper

ations

Samsung Smart Home

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung 
Smart Home”. Download and install the Samsung Smart Home app provided by Samsung 
Electronics to your smart device.

NOTE

•  The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or 

higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). 
On other smartphone models, some functions may operate differently. 

•  For improved performance, the Samsung Smart Home app is subject to change without 

notice, or discontinued support according to the manufacturer’s policy.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a 
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

Getting started

1. 

Insert the Smart Home Dongle into the corresponding port of your refrigerator.

2. 

Run the Samsung Smart Home app and log in with your Samsung account. iPhone users 

are required to provide the login information each time they access the app.

3. 

Tap 

Add Device

 > 

Refrigerator

.

4. 

Follow the onscreen instructions to provide the necessary information about the router, 

and then tap 

Next

.

5. 

Press and hold 

Freezer

 for more than 5 seconds until the "

AP

" message appears on the 

display. Your refrigerator will be registered with the app.

6. 

When the device registration is complete, the refrigerator icon will appear on the 

Samsung Smart Home app.

7. 

Tap the refrigerator icon to open the refrigerator page.

8. 

When a network connection is established, the Wi-Fi icon lights up on your refrigerator. 

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home as well as while on the move.
•  Tap the refrigerator icon on the Samsung Smart Home to open the refrigerator page.
•  Check the operation status or notification of your refrigerator, and change options or 

settings if necessary.

NOTE

Some options or settings of the refrigerator may not be available for remote control.

Untitled-51   35

2017-03-09     5:07:44

Summary of Contents for RR39M Series

Page 1: ...Refrigerator User manual freezer only RZ32M Free Standing Appliance Untitled 51 1 2017 03 09 5 07 41 ...

Page 2: ...oper usage 20 Saving Energy Tips 21 This appliance is intended to be used in household and similar applications such as 22 Instructions about the WEEE 23 Installation 24 Refrigerator at a glance 24 Step by step installation 25 Operations 32 Feature panel 32 Samsung Smart Home 35 Special features 37 Maintenance 42 Door reversal applicable models only 42 Handle and care 59 Cleaning 62 Replacement 62...

Page 3: ...ty This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by ch...

Page 4: ... used Never start up an appliance showing any signs of damage If in doubt consult your dealer The room must be 1 m in size for every 8 g of R 600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the ...

Page 5: ...e personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or property damage NOTE Useful information that helps users understand or benefit from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference U...

Page 6: ...s This appliance contains a small amount of isobutane refrigerant R 600a a natural gas with high environmental compatibility that is however also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Critical installation warnings WARNING Do not install the refrigerator in a damp location or place where it m...

Page 7: ...ither end Do not bend the power cord excessively or place heavy objects on it Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance When moving the refrigerator be careful not to roll over ...

Page 8: ... not crushed or damaged by the back of the refrigerator Keep the packing materials out of reach of children There is a risk of death from suffocation if a child puts the packing materials on his or her head The appliance must be positioned so that the plug is accessible after installation Failing to do so may result in an electric shock or fire due to electric leakage Do not install this appliance...

Page 9: ...ever use gas pipes telephone lines or other potential lightning attractors as an electrical ground You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator This may result in an electric shock fire explosion or problems with the product Plug the power plug into the wall socket firmly Do not use a damaged power plug damaged po...

Page 10: ...Failing to do so may result in an electric shock fire explosion problems with the product or injury Overload on any one door may fell the refrigerator causing physical injury Critical usage warnings WARNING Do not insert the power plug into a wall socket with wet hands This may result in an electric shock Do not store articles on the top of the appliance When you open or close the door the article...

Page 11: ...Children should be supervised to ensure that they do not play with the appliance Keep fingers out of pinch point areas Clearances between the doors and cabinet are necessarily small Be careful when you open the doors if children are in the area Do not let children hang on the door or door bins A serious injury may occur Do not let children go inside the refrigerator They could become trapped Do no...

Page 12: ... refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator Do not allow babies or children go inside the drawer It can cause death from suffocation by entrapment or personal injury Do not overfill the refrigerator with food When you open the door an item may fall out and cause personal injury or material damage Do not spray volatile material such ...

Page 13: ...means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Never stare directly at the UV LED lamp for long periods of time This may result in eye strain due to the ultraviolet rays Do not put freezer shelf in upside down Shelf stopper could not work It may cause a personal injury because of glass shelf drop Keep fingers out of...

Page 14: ...teel wire etc other than a standard fuse If your refrigerator needs to be repaired or reinstalled contact your nearest service center Failing to do so may result in an electric shock fire problems with the product or injury If the interior or exterior LED lamp has gone out contact your nearest service center If the refrigerator emits a burning smell or smoke unplug the refrigerator immediately and...

Page 15: ...n an electric shock or fire Usage warning WARNING Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrical appliances inside the food storage compartments of the a...

Page 16: ... compartment Wrap food up properly or place it in airtight containers before putting it into the refrigerator Do not place glass bottles or carbonated beverages into the freezer They can freeze and break Broken beverage containers can cause injury Please observe maximum storage times and expiration dates of frozen goods Do not place glass or bottles or carbonated beverages into the freezer The con...

Page 17: ...rom the inside and leave the doors open Otherwise odor and mold may develop If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in When the refrigerator got wet by water pull out the power plug and contact your Samsung Electronics service center Do not strike or apply excessive force to any glass surface Broken glass may resul...

Page 18: ...er has entered the appliance unplug the power plug and contact your nearest service center Failing to do so may result in an electric shock or fire Use a clean dry cloth to remove any foreign matter or dust from the power plug blades Do not use a wet or damp cloth when cleaning the plug Otherwise there is a risk of fire or electric shock Do not clean the appliance by spraying water directly onto i...

Page 19: ...hen disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside a child may get hurt or suffocate to death If trapped inside the child may become injury and suffocate to death Cyclopentane is used in the insulation The gases ...

Page 20: ... become too warm in the frozen food compartment if sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is frost free which means there is no need to manually defr...

Page 21: ...You can then use the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the refrigerator open for too long when putting food in or taking food out The shorter the time the door is open the less frost build up you ll have in the freezer It is recommended to install the refrigerator with clearance to the back and sides This will help reduce power consump...

Page 22: ... and similar applications such as staff kitchen areas in shops offices and other working environments farm houses and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications Untitled 51 22 2017 03 09 5 07 42 ...

Page 23: ...le them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product...

Page 24: ...local regulations To prevent electric shock unplug the power cord before servicing or replacements Refrigerator at a glance The actual image and provided component parts of the refrigerator may differ depending on the model and the country 01 03 02 04 07 05 06 01 Door guard 02 Top shelf cover 03 Freezer shelf 04 Freezer drawer 05 Slim Ice Maker 06 Ice cube guard 07 Bottom drawer applicable models ...

Page 25: ...efrigerator is designed to operate normally in the temperature range specified by its class rating Class Symbol Ambient Temperature range C IEC 62552 ISO 15502 ISO 8561 Extended Temperate SN 10 to 32 10 to 32 Temperate N 16 to 32 16 to 32 Subtropical ST 16 to 38 18 to 38 Tropical T 16 to 43 18 to 43 NOTE The cooling performance and power consumption of the refrigerator may be affected by the ambie...

Page 26: ...lation English 26 Installation Clearance See the pictures and table below for space requirements for installation C B A Depth A 694 Width B 595 Overall Height C 1853 unit mm Untitled 51 26 2017 03 09 5 07 42 ...

Page 27: ...nts in the above table may differ depending on the measuring method STEP 2 Spacing applicable models only 1 Open the door and locate the provided spacers x2 2 Unpack both spacers and attach them to the rear of the refrigerator as shown They help ventilate air to the rear wall and save power consumption Untitled 51 27 2017 03 09 5 07 43 ...

Page 28: ... The Samsung Smart Home Dongle comes in two types one that is dedicated to Samsung smart TVs and the other one that is dedicated to Samsung home appliances You must purchase the Samsung Smart Home Dongle dedicated to home appliances Any other dongles may cause system failure 1 Open the freezer door and pull up to open the dongle cover at the top of the door 2 Insert the Smart Home Dongle into the ...

Page 29: ... a fully loaded refrigerator To protect the floor put a large piece of cardboard on each foot of the refrigerator Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to use a thick paper or cloth such as old carpet along the movement path Untitled 51 29 2017 03 09 5 07 43 ...

Page 30: ...than the rear side The refrigerator can be levelled using the front legs that have a special screw leveller for levelling purposes Use a flat head screwdriver for levelling To adjust the height of the left side Insert a flat head screwdriver into the leveller of the front left leg Turn the leveller clockwise to raise or turn it counter clockwise to lower To adjust the height of the right side Inse...

Page 31: ... the refrigerator reaches the set temperature Now the refrigerator is ready for use NOTE When the refrigerator powers on the alarm will sound To turn off the alarm press Freezer STEP 7 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on a flat level surface with a reasonable clearance fr...

Page 32: ...English 32 Operations Feature panel TYPE A 01 03 05 02 04 TYPE B 01 02 03 05 04 Operations Untitled 51 32 2017 03 09 5 07 44 ...

Page 33: ...erature setting To freeze large amounts of food activate Power Freeze for at least 20 hours before putting food in the freezer NOTE Using Power Freeze increases power consumption Make sure you turn it off and return to the previous temperature if you do not intend to use it To quickly freeze large quantities of food remove the drawers and use the provided shelf 03 Door Alarm Door Alarm You can set...

Page 34: ...ification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet Contact your Internet service provider for technical assistance If this symptom continues contact a local Samsung service cen...

Page 35: ...un the Samsung Smart Home app and log in with your Samsung account iPhone users are required to provide the login information each time they access the app 3 Tap Add Device Refrigerator 4 Follow the onscreen instructions to provide the necessary information about the router and then tap Next 5 Press and hold Freezer for more than 5 seconds until the AP message appears on the display Your refrigera...

Page 36: ... monitoring Checks the accumulated power consumption of the freezer for the last 180 days Functions Power Freeze You can turn Power Freeze on or off and check the current settings Alarms Abnormally high temperature This alarm is triggered when the freezer has abnormally high temperatures Door opening This alarm is triggered if the freezer door is open for a specific time Untitled 51 36 2017 03 09 ...

Page 37: ...untry Slim Ice Maker applicable models only 01 02 03 04 05 01 Water bin 02 Ice maker lever 03 Ice bucket 04 Ice template 05 Ice template cover NOTE If you do not intend to make ice remove the Slim Ice Maker to secure more room for storage In this case you can use the ice bucket 03 as a multipurpose storage bin Untitled 51 37 2017 03 09 5 07 44 ...

Page 38: ... encounter a water leak open the water bin and check if the water bin s passage to the ice template is frozen If this is the case pour lukewarm water into the water bin up to the max line Let the passage melt It is recommended to clean the water bin s passage to the ice template on a regular basis because the passage is likely to freeze 2 Check if the ice freezes completely Only when the ice has f...

Page 39: ... door open The ice in the ice bucket melts and jams In case of a power failure make sure to empty the ice bucket before making ice Use only potable water NOTE The ice cubes may not dispense at once depending on the ice state In this case try pulling the lever several times If the ice does not dispense because an excessive amount of water was filled remove the ice template and empty If this issue c...

Page 40: ... pull up the front end of the top shelf cover 2 Then push the cover inwards to the end NOTE To remove or put an item from the freezer you must fold up the top shelf cover first The top shelf cover is removable You can remove it if you do not intend to use it Untitled 51 40 2017 03 09 5 07 45 ...

Page 41: ...igure in the inner bottom of the main unit Then remove the Slim Ice Maker NOTE Removal of the top shelf cover and the drawers does not affect thermal and mechanical characteristics of the freezer A declared storage volume of the freezer is based on the conditions where the top shelf cover and all the drawers are removed and the provided shelf is inserted Untitled 51 41 2017 03 09 5 07 45 ...

Page 42: ... the reversal You must wait for at least an hour after door reversing is complete This is to prevent electric shock that could occur Tools required not provided Phillips screwdriver Flat head screwdriver 10 mm spanner for top hinge shaft 8 mm socket wrench for bolts 12 mm spanner for bottom hinge shaft Accessories The appearance of the accessories listed below may differ with the model Hinge cover...

Page 43: ...ch screw on the upper and lower side of the handle 3 Use a flat head screwdriver to remove the handle screw caps x2 Then insert the handle screw caps in the opposite side CAUTION To prevent physical damage use caution when removing the handle screw caps NOTE Keep the handle safe for later use Untitled 51 43 2017 03 09 5 07 46 ...

Page 44: ...he wire cover with both hands lift up the wire cover 3 Turn the wire cover to the front by 90 degrees and then push up to remove NOTE Keep both the space cover and the wire cover in a safe place They are necessary when you return the door to the initial position before reversing the door NOTE Put the dongle cover on the door guard for later use Untitled 51 44 2017 03 09 5 07 46 ...

Page 45: ...caution not to damage the connectors and wires on or around the freezer door NOTE Keep the hinge cover in a safe place It is necessary when you return the door to the initial position before reversing the door 3 Disconnect the connectors on or around the freezer door Loosen the screws from the top hinge to remove CAUTION To prevent the freezer door from falling make sure to hold the freezer door t...

Page 46: ...r another on the top of the door to remove the top frame cover NOTE Start with the hole farthest from the hinge 2 Pull out the left side of the hinge cover to remove and then slightly lift up the bottom to pull out CAUTION When removing the hinge cover use caution not to damage the connectors and wires on or around the freezer door NOTE Keep the hinge cover in a safe place It is necessary when you...

Page 47: ...ON To prevent the freezer door from falling make sure to hold the freezer door tight while removing the top hinge 4 When the top hinge is removed lift up to remove the freezer door Keep the door in a safe place CAUTION The door is heavy To prevent damage or injury use caution while removing the door Untitled 51 47 2017 03 09 5 07 48 ...

Page 48: ... the auto closer 1 From the freezer door remove the auto closer lever by loosening the screws on the lever and the screws in the opposite side 2 Insert the auto closer lever in the opposite side and tighten the screws Untitled 51 48 2017 03 09 5 07 48 ...

Page 49: ...ve the rear bolt next to the shaft 3 Remove the shaft bolt beneath the bottom hinge 4 Use a Phillips screwdriver to remove the shaft 5 Insert the shaft in the opposite side 6 Reinsert and tighten the rear bolt 7 Reinsert and tighten the shaft bolt 8 Insert the bottom hinge in the opposite side and tighten with screws Mount the levelling leg in the opposite side and tighten with screws 9 Stand the ...

Page 50: ...tach the freezer door Display Type A 1 Remove the screw and pull out the control cover 2 Move the connectors and wires to the opposite side Insert the control cover and then tighten the screws on the opposite side Untitled 51 50 2017 03 09 5 07 49 ...

Page 51: ...Then reassemble the shaft as shown 4 Insert the bottom of the door first into the main unit 5 Insert the top hinge and tighten it with screws Move the wires to the opposite side and fix them on the inner hook of the opposite side Untitled 51 51 2017 03 09 5 07 49 ...

Page 52: ...e freezer door and the main unit Then fix the wires on the inner hook of the optional hinge cover L 8 Insert the hinge cover in the top hinge with the right side first Then press the bottom of the cover to fit CAUTION Make sure all of the wires and connectors are not stuck in the middle Untitled 51 52 2017 03 09 5 07 50 ...

Page 53: ...h the opened dongle cover Turn the cover by 90 degrees to the front and then push down to fit in 11 Insert the space cover L into the original position and then close the dongle cover NOTE The appearance of the covers differ with the model Display Type B 1 Remove the screw and pull out the control cover Untitled 51 53 2017 03 09 5 07 50 ...

Page 54: ...e 2 Move the connectors and wires to the opposite side Insert the control cover and then tighten the screws on the opposite side 3 Remove the shaft from the top hinge Then reassemble the shaft as shown Untitled 51 54 2017 03 09 5 07 50 ...

Page 55: ... with screws Move the wires to the opposite side and fix them on the inner hook of the opposite side 6 Reinsert the dongle cover in the original position 7 Connect the connectors from the freezer door and the main unit Then fix the wires on the inner hook of the optional hinge cover L Untitled 51 55 2017 03 09 5 07 50 ...

Page 56: ...de first Then press the bottom of the cover to fit CAUTION Make sure all of the wires and connectors are not stuck in the middle a b 9 Insert the top frame cover with the part b fitting in the part a diagonally Then slide the end of the cover to the left to lock Untitled 51 56 2017 03 09 5 07 51 ...

Page 57: ... locking the lower and upper areas in this sequence 10 Insert the wire cover through the opened dongle cover Turn the cover by 90 degrees to the front and then push down to fit in 11 Insert the space cover L into the original position and then close the dongle cover NOTE The appearance of the covers differ with the model Untitled 51 57 2017 03 09 5 07 51 ...

Page 58: ...ide and then tighten the screw 2 Close the handle cover as shown NOTE You might want to return the doors to the initial position before reversing the door In that case refer to the instructions above but switch the doors hinges and covers back to the initial position Untitled 51 58 2017 03 09 5 07 51 ...

Page 59: ...r guards Slightly lift up and pull out the door guard CAUTION To prevent accidents empty the door guards before removing Top shelf cover applicable models only 1 2 1 Push the right side of the cover inwards to unhook the cover 2 Then pull up the cover to the front to remove Untitled 51 59 2017 03 09 5 07 52 ...

Page 60: ... completely dry the inner and outer parts of the unit after cleaning Incomplete dryness may cause the ice maker lever to fail In this case dry the Slim Ice Maker completely for 2 3 days Then try again To remove the component parts Water bin Fully open the water bin and then pull out Ice template 1 Open the ice template cover to reveal the ice template 2 Slightly pull out the left side of the ice t...

Page 61: ...ding the marked area on either side of the Slim Ice Maker unit with both hands lift up the unit and pull out to the front To reinsert the component parts Water bin Fit either side of the water bin into the corresponding hook on the water bin housing Make sure to fit until you hear a clicking sound Untitled 51 61 2017 03 09 5 07 52 ...

Page 62: ...gn substances such as dust or water from the power plug terminals and contact points 1 Unplug the power cord 2 Use a moistened soft lint free cloth or paper towel to clean the refrigerator s interior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Replacement LED Lamps To replace the lamps of the refrigerator contact a local Samsung service centre WARNI...

Page 63: ...direct sunlight or a heat source Not enough clearance between refrigerator and sides rear Make sure there are at least 5 cm from the rear and sides The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow food to block ventilation Freezer is over cooling Temperature control is not set correctly Set the temperature higher Interior wall is ...

Page 64: ...refrigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door gasket Fruits or vegetables are frozen Fruits or vegetables are stored in the Fresh Chef Zone The Fresh Chef Zone is only for meat fish Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerato...

Page 65: ...arting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling sounds Hi...

Page 66: ...es or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 51 66 2017 03 09 5 07 53 ...

Page 67: ...our refrigerator to the Samsung Smart Home App after the app was installed you must make connection using the device registration function of the app Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error message appears when I try to register my refrigerator Easy Connection ...

Page 68: ...lease contact the SAMSUNG customer care center Country Contact Center Web Site SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg support UK 0330 SAMSUNG 7267864 www samsung com uk support SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com support DA68 03561A 01 Untitled 51 68 2017 03 09 5 07 54 ...

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