Samsung RF56J9041SREG, User Manual

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English - 34
Troubleshooting
PROBLEM SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the
freezer or fridge inner temperature.
If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool sufficiently.
Install it in a location that is out of direct sunlight and not near a heat
source.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation? If so, it may not be able to cool sufficiently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator
with too much food.
The food in the
fridge is frozen.
• Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the
refrigerator or near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of
keeping them in the colder areas or bins.
You hear unusual
noise or sounds.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to
temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator,
this is normal.
The sound is caused by the compressor operating at high capacity.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the vertical
hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
You can hear water
bubbling in the
refrigerator.
• This is normal.
The bubbling comes from refrigerant circulating through the refrigerator.
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