Samsung RF23R62E3SR User Manual Download Page 71

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English

Troubleshooting

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,

causing bubbling sounds.

Bubbling!

• As the refrigerator temperature increases or decreases, plastic parts contract and

expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.

Cracking!

• For ice maker models: When the water valve opens to fill the ice maker, buzzing

sounds may occur.

• Due to pressure equalizing when opening and closing the refrigerator door, whooshing

sounds may occur.

Untitled-2 71

2020-06-15 AM 11:36:05

Summary of Contents for RF23R62E3SR

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 2 1 2020 06 15 AM 11 35 47 ...

Page 2: ...3 Critical usage warnings 13 Usage cautions 18 Cleaning cautions 20 Critical disposal warnings 22 Additional tips for proper usage 23 Instructions about the WEEE 24 Installation 25 Refrigerator at a glance 25 Step by step installation 27 Operations 44 Main panel 44 Dispenser panel 50 Special features 51 Maintenance 54 Handling and care 54 Cleaning 62 Replacement 63 Troubleshooting 66 General 66 Do...

Page 3: ...cerns contact your nearest service center or find help and information online at www samsung com R 600a or R 134a is used as a refrigerant Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your appliance When this product contains flammable gas Refrigerant R 600a contact your local authority in regard to safe disposal...

Page 4: ...hat can come in contact with food and accessible drainage systems Clean water tanks if they have not been used for 48 h flush the water system connected to a water supply if water has not been drawn for 5 days Store raw meat and fish in suitable containers in the refrigerator so that it is not in contact with or drip onto other food Two star frozen food compartments are suitable for storing pre fr...

Page 5: ...personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or property damage NOTE Useful information that helps users understand or benefit from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference Unt...

Page 6: ...f obstruction Do not use mechanical devices or any other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer This appliance is not intended for use by persons including childr...

Page 7: ...y accessible so that the appliance can be quickly disconnected from the supply in an emergency It must be outside the area of the rear of the appliance Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance If the product is equipped with LED lamps do not disassemble the Lamp Covers and LED lamps yourself Contact a Samsung service center Use only the L...

Page 8: ...e the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the appliance open for too long when putting food in or taking food out The shorter time for which the door is open the less ice will form in the freezer Clean the rear of the refrigerator regularly Dust increases energy consumption Do not set temperature colder than necessary Ensure sufficient a...

Page 9: ...erant leaking from the pipe work could ignite or cause an eye injury If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes This appliance contains a small amount of isobutane refrigerant R 600a a natural gas with high environmental compatibility that is however also combustible When transporting and ins...

Page 10: ... This provides the best performance and also prevents overloading of house wiring circuits which could cause a fire hazard from overheated wires If the wall socket is loose do not insert the power plug There is a risk of electric shock of fire Do not use a power cord that has cracks or abrasion damage along its length or at either end Do not bend the power cord excessively or place heavy objects o...

Page 11: ...before you use it Connect the power plug in the proper position with the cord hanging down If you connect the power plug upside down the wire can get cut off and cause a fire or electric shock Make sure that the power plug is not crushed or damaged by the back of the refrigerator Keep the packing materials out of reach of children There is a risk of death from suffocation if a child puts the packi...

Page 12: ...rator must be safely grounded Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance Power leakages can cause severe electric shock Never use gas pipes telephone lines or other potential lightning attractors as an electrical ground You must ground the refrigerator to prevent any power leakages or electric shocks caused by curre...

Page 13: ...nings WARNING Do not insert the power plug into a wall socket with wet hands This may result in an electric shock Do not store articles on the top of the appliance When you open or close the door the articles may fall and cause personal injury and or material damage Do not insert hands feet or metal objects such as chopsticks etc into the bottom or the back of the refrigerator This may result in a...

Page 14: ...Be careful when you open the doors if your fingers are in between the doors Do not let children hang on the door or door bins A serious injury may occur Do not let children go inside the refrigerator They could become trapped Do not insert your hands into the bottom area under the appliance Any sharp edges may cause personal injury Do not store pharmaceutical products scientific materials or tempe...

Page 15: ...armful to humans it may also result in an electric shock fire or problems with the product Never put fingers or other objects into the water dispenser hole ice chute and ice maker bucket It may cause a personal injury or material damage Do not use or place any substances sensitive to temperature such as flammable sprays flammable objects dry ice medicine or chemicals near or inside of the refriger...

Page 16: ...s Clearances between the doors and cabinet are necessarily small Be careful when you open the doors if children are in the area If a gas leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in explosion or fire Bottles ...

Page 17: ...Samsung Electronics service center Failing to do so may result in an electric or fire hazards Pull the power plug out of the socket before changing the interior lamps of the refrigerator Otherwise there is a risk of electric shock If you experience difficulty changing a non LED light contact a Samsung service center Plug the power plug into the wall socket firmly Do not use a damaged power plug da...

Page 18: ...tor If you will be away from home for a long period of time on vacation for example and won t be using the water or ice dispensers close the water valve Otherwise water leakage may occur If you won t be using the refrigerator for a very long period of time 3 weeks or more empty the refrigerator including the ice bucket unplug it close the water valve wipe excess moisture from the inside walls and ...

Page 19: ... for safety issues that result from 3rd party modifications Do not block the air vents inside the refrigerator If the air vents are blocked especially with a plastic bag the refrigerator can be over cooled If a cooling period lasts too long the water filter may break and cause water leakage Use only the ice maker provided with the refrigerator Wipe excess moisture from the inside and leave the doo...

Page 20: ... After opening an oil container it is best to keep the container in a cool and shaded place such as a cupboard or pantry Examples of vegetable oil olive oil corn oil grape seed oil etc Cleaning cautions CAUTION Do not spray water directly on the inside or outside the refrigerator There is a risk of fire or electric shock Do not use a hair dryer to dry the inside of the refrigerator Do not place a ...

Page 21: ...nance unplug the appliance from the wall socket Failing to do so may result in an electric shock or fire Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator Do not use abrasive or harsh cleansers such as window sprays scouring cleansers flammable fluids muriatic acid cleaning waxes concentrated detergents bleaches or cleansers containing petroleum products...

Page 22: ...oduct When disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside a child may get hurt or suffocate to death If trapped inside the child may become injury and suffocate to death Cyclopentane is used in the insulation The...

Page 23: ...the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is frost free which means there is no need to manually defrost your appliance This will be carried out automatically Temperature rise during defrosting complies with ISO requirements If you want to prevent an undu...

Page 24: ...of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase con...

Page 25: ...rformed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power plug before servicing or replacing parts Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual depending on the model and the country 01 02 04 03 ...

Page 26: ...on to avoid scratching the other door If the vertical hinged section is reversed put it back into the correct position and then close the door Moisture may form at times on the vertical hinged section If you close a door forcefully the other door may open When a door is opened the interlock switch automatically disables the auger motor of the ice maker for safety reasons If the internal or externa...

Page 27: ...e cooling performance and power consumption of the refrigerator may be affected by the ambient temperature the door opening frequency and the location of the refrigerator We recommend adjusting the temperature settings as appropriate CAUTION If your refrigerator is equipped with an ice maker provide extra space at the rear of the refrigerator for the water line connection When you install the refr...

Page 28: ...1749 mm Overall Height D 1777 mm Depth E 788 mm 01 02 02 04 03 05 06 09 10 07 08 Model RF23 01 more than 50 mm recommended 02 125 03 1578 mm 04 335 mm 05 908 mm 06 610 mm 07 122 mm 08 61 mm 09 1088 mm 10 1125 mm NOTE The measurements in the table above may differ slightly from the actual measurements depending on the measuring and rounding method Untitled 2 28 2020 06 15 AM 11 35 50 ...

Page 29: ...urface you install the refrigerator on must support a fully loaded refrigerator To protect the floor put a large piece of cardboard along the path to the refrigerator s final installation location Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to move the refrigerator place thick paper or cloth such as old carpets along the path of m...

Page 30: ...uctions to remove and then re install the refrigerator s doors If you do not need to remove the doors go to page 37 to continue the installation procedure WARNING Unplug the power cord of the refrigerator before removing the doors Tools required not provided Phillips screwdriver Flat head screwdriver Socket wrench 10 mm Pliers Allen wrench 5 mm Untitled 2 30 2020 06 15 AM 11 35 51 ...

Page 31: ...e wires and the water tube from the left side door Do the following sequentially Decouple the connector While holding down one end of the water line coupler disconnect the water tube CAUTION Keep the water tube clips out of children s reach 3 Gently draw up the clamp To prevent finger injuries do not apply a sudden force to the clamp Untitled 2 31 2020 06 15 AM 11 35 52 ...

Page 32: ...p hinge Be careful not to damage the connector wires when you remove the hinge NOTE Be careful not to drop the hinge on the floor 6 Gently pull up the door vertically to remove Do not apply excessive force to the door The door may fall causing physical injury 7 Lay the door down on a flat surface CAUTION Please put the door down slowly to prevent scratches Untitled 2 32 2020 06 15 AM 11 35 52 ...

Page 33: ...usly Make sure to remove one door at a time Otherwise one of the doors may fall and cause physical injury Make sure the refrigerator is off before disconnecting the connectors 2 Gently draw up the clamp To prevent finger injuries do not apply a sudden force to the clamp 3 Pull the clamp to remove it NOTE Be careful not to drop the clamp on the floor Untitled 2 33 2020 06 15 AM 11 35 53 ...

Page 34: ... careful not to damage the connector wires when you remove the hinge NOTE Be careful not to drop the hinge on the floor 5 Gently pull up the door vertically to remove Do not apply excessive force to the door The door may fall causing physical injury 6 Lay the door down on a flat surface Untitled 2 34 2020 06 15 AM 11 35 53 ...

Page 35: ...ransparent coupler 03 Guidelines CAUTION To prevent water leaks from the dispenser the water line must be fully connected Make sure both tubes of the water line are inserted fully to the center of transparent coupler A or the guidelines B To detach the freezer drawer 1 Lift up the front of the upper basket and pull to remove 2 Then pull up to remove the lower basket from the rail assembly Untitled...

Page 36: ...ly Make sure you mount the freezer baskets in the correct position Otherwise the door will not open or close properly which causes frost to build up Do not store too much food in the freezer drawer This prevents the freezer drawer from closing properly resulting in frost buildup To reattach the freezer drawer Once the refrigerator is in or near its final location re attach the freezer drawer by fo...

Page 37: ...r than the rear Level the refrigerator using the special screws levelers on the front legs Use a flat head screwdriver to turn the levelers To adjust the height of the left side Insert a flat head screwdriver into the leveler of the left side front leg Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower To adjust the height of the right side Insert a flat head sc...

Page 38: ...ference between the doors and then lift up and hold the door with the lower height 9 2 Insert a suitable sized snap ring A between the door grommet B and the hinge as shown CAUTION Insert only one snap ring If you insert two or more snap rings the rings may slip out or make a rubbing noise Keep the snap rings out of children s reach and keep them for future use Do not raise the door too much The d...

Page 39: ...at the holes on each face each other The freezer handle must be attached so that its hole faces downwards 1 Using a Phillips screwdriver attach the handle screws to the refrigerator two for each handle respectively as shown in the illustration to the left 2 Attach the handle to the handle screws on the door 3 Push the handle down Untitled 2 39 2020 06 15 AM 11 35 55 ...

Page 40: ...erator door handle 6 To attach the freezer handle to the refrigerator first place the left side of the freezer handle onto the left handle screw and then push it to the left 7 Then place the right side of the freezer handle onto the right handle screw 8 Insert the supplied wrench into the handle hole and then turn it clockwise to tighten Untitled 2 40 2020 06 15 AM 11 35 56 ...

Page 41: ... line installation If water leaks occur contact the installer of the water line To connect the cold water pipe to the water filtering hose CAUTION Make sure the water filtering hose is connected to a cold potable water source pipe Connecting to the hot water pipe may cause the purifier to malfunction 1 A B A A Close Main Water pipe B No gap 1 Shut off the water supply by closing the main water val...

Page 42: ...If there are no leaks dispense about a 3 liters of water before actually using the refrigerator to remove impurities inside the water filtering system NOTE If you have to relocate the refrigerator after connecting the water line make sure the joined section of the water line must is straight CAUTION Do not mount the water filter on any part of the refrigerator This may damage the refrigerator To r...

Page 43: ...the motor should be running smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 9 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on a flat level surface with a reasonable clearance from walls and cabinets The refrigerator is lev...

Page 44: ...ations Main panel 01 02 03 04 05 06 01 Fridge F C 02 Power Cool 03 Freezer Power Freeze 04 Ice Maker Filter Reset 05 Water Ice Dispenser Lock 06 Door Alarm Control Lock Operations Untitled 2 44 2020 06 15 AM 11 35 57 ...

Page 45: ...he specified temperature settings If a communication error occurs between the temperature display and the main controller this blinking continues for an extended time Contact a local Samsung service center for technical assistance The display of the main panel turns on only if the door is opened and turns off if the door is closed If you set Control Lock on the main panel the main panel locks auto...

Page 46: ...le temperatures are between 15 C and 23 C Power Freeze Power Freeze speeds up the freezing process at maximum fan speed The freezer keeps running at full speed for 50 hours and then returns to the previous temperature To activate Power Freeze press and hold Freezer for 3 seconds The corresponding indicator lights up and the refrigerator will speed up the freezing process for you To deactivate pres...

Page 47: ...s and hold the ice lever for more than 5 seconds Filter Reset After about 6 months and typically about 1200 L of water the Filter indicator blinks red for several seconds when you open the door reminding you that the filter needs to be replaced When this happens replace the filter and then press and hold Ice Maker for 3 seconds The filter lifecycle will be reset and the Filter indicator turns off ...

Page 48: ...er lever press and hold Water Ice for more than 3 seconds If you press and hold the button again for more than 3 seconds the dispenser lock will be deactivated NOTE The Dispenser Lock on the dispenser panel does not affect the controls on the main panel To lock the main panel use the Control Lock function on the main panel If you press Water Ice for 3 seconds when both control lock and dispenser l...

Page 49: ...open Note that this function is normal Control Lock To prevent accidental setting changes press and hold Door Alarm for 3 seconds The main panel will be disabled and the Lock indicator will turn on When Control Lock is on the indicator blinks if any button on the main panel is pressed If you press and hold the button again for more than 3 seconds Control Lock will be deactivated However Control Lo...

Page 50: ...gain for more than 3 seconds the dispenser lock will be deactivated When dispenser lock is on the indicator blinks if any button on the dispenser panel is pressed or the dispenser lever is pressed NOTE The Lock on the dispenser panel does not affect the controls on the main panel To lock the main panel use the Control Lock function on the main panel 02 Cubed Ice Cubed Ice Press Cubed Ice to dispen...

Page 51: ...penser and then push the dispenser lever with the glass Ice will be dispensed from the dispenser 3 Press Water to select water 4 Push the dispenser lever with the glass Water will be dispensed from the dispenser NOTE The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute To dispense more water release and push the lever again Make sure the glass is in line wi...

Page 52: ... normal Diagnosis If ice does not dispense first check the ice maker 1 Press Test on the side of the ice maker You will hear a chime ding dong when you press the button 2 You will hear another chime if the ice maker is operating properly CAUTION If the ice making chime rings repeatedly contact your waterline installer or a local Samsung service center Do not press Test repeatedly after the ice tra...

Page 53: ... them To remove the ice bucket see the Ice bucket applicable models only section on page 54 NOTE Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator Water clouding Water supplied to the refrigerator flows through a core alkaline filter During this filtering process the water pressure of the water increases and the water becomes saturated with oxygen...

Page 54: ...bucket does not fit in turn the helix screw 90 degrees and then try again A If the ice bucket is not firmly inserted turn the Helix A 90 degrees and then try again CAUTION Do not apply excessive force to the bucket cover The cover may break Do not forcefully close the door Water may spill over the ice maker To prevent injury make sure to clean up any ice or water that has fallen on the floor To pr...

Page 55: ...ponding door Hold the front of the shelf and then gently lift up and slide out NOTE Do not lift up the shelf fully when removing or reinserting the shelf The rear wall of the fridge room can be dented To reinsert hold the shelf at an angle so the front is higher than the back and then insert the top hook into the top shelf notch Then lower the shelf and insert the bottom shelf hook into the bottom...

Page 56: ...l the front half of the shelf in order to use it as a whole shelf again Foldable shelf The foldable shelf gives you more room in the fridge for tall items To fold push the front area of the shelf upward CAUTION Do not lift up quickly or twist the foldable shelf to take out food under it It may fall off Untitled 2 56 2020 06 15 AM 11 36 01 ...

Page 57: ...of the bin is against the door Hold the rear of the door bin with both hands and then press down so that it fits snugly CAUTION Do not remove a bin that is filled with food Empty the bin beforehand Use caution when opening the door if the bottom bin contains larger bottles which may fall over Do not allow children to play with the bins Sharp corners of the bin may cause injury Untitled 2 57 2020 0...

Page 58: ... inward Wide Pantry To remove fully open the Wide Pantry Then slightly lift the front side and pull straight out To reinsert push the rails to the back of the refrigerator Then place the Wide Pantry onto the rails and slide it back until it is in place To remove the divider lift the front side of the divider to unhook it from the wall and then pull the divider out To reinsert the divider hook the ...

Page 59: ... Lift the lower ice bucket to remove Upper basket To remove fully slide open the freezer drawer Lift up the front of the upper basket and pull to remove To reinsert align the front wheels of the upper basket with the end of the lower basket Slide the upper basket to the front Untitled 2 59 2020 06 15 AM 11 36 02 ...

Page 60: ... property damage or suffocation keep children away from freezer baskets that have been removed Do not remove the divider Put the wheels of the upper basket on the end of the rails of the lower basket Then slide the upper basket all the way to the front Otherwise the drawer will not open or close properly which will cause frost to build up Freezer basket divider Type A applicable models only Loosen...

Page 61: ...B applicable models only 1 Remove the lower basket 2 Use a Phillips screwdriver to unscrew the two screws affixing the rear fixer at the rear side of the basket 3 Pull the rear fixer and the divider upward to remove Untitled 2 61 2020 06 15 AM 11 36 03 ...

Page 62: ...rior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Ice Water dispenser CAUTION When crushed ice is selected some residual ice chips may collect in the ice chute To prevent this remove the residual ice from the chute using a soft clean cloth Rubber seals If the rubber seals of a door become dirty the door may not close properly and reducing refrigerato...

Page 63: ...lter Before replacing the filter make sure the water supply line is shut off 1 Shut off the water supply line 2 Turn the knob of the filter cartridge 90 degrees counterclockwise 1 4 turn The filter cartridge unlocks 3 Pull out to remove the cartridge If the water filter is severely contaminated the cartridge may not be easy to remove If that is the case use force to remove the cartridge To prevent...

Page 64: ...water filtration system The water pressure of the water supply system to a reverse osmosis water filtration system must be between 206 to 827 kPa The water pressure of the reverse osmosis water filtration system to the refrigerator s cold water line must be at least 276 kPa If the water pressure is below these specifications Check if the sediment filter in the reverse osmosis system is blocked Rep...

Page 65: ...s To replace the lamps of the refrigerator contact a local Samsung service center WARNING The lamps are not user serviceable Do not attempt to replace a lamp yourself This can cause electric shock Untitled 2 65 2020 06 15 AM 11 36 04 ...

Page 66: ...located near a heat source or direct sunlight Keep the refrigerator away from direct sunlight or a heat source Not enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 5 cm between the refrigerator back and sides and any nearby walls or cabinets Energy Saver mode is activated Deactivate Energy Saver mode The refrigerator is overloaded Food is bloc...

Page 67: ...s is not a system failure Odors Symptom Possible causes Solution Refrigerator has odors Spoiled food Clean the refrigerator and remove any spoiled food Food with strong odors Make sure strong smelling food is wrapped airtight Frost Symptom Possible causes Solution Frost around the vents Food is blocking the vents Make sure no food blocks the refrigerator vents Frost on interior walls Door is not c...

Page 68: ...weaker than normal Water pressure is too low Make sure the water pressure is between 206 to 827 kPa Ice maker makes a buzzing sound The ice maker function is activated but the water supply to the refrigerator has not been connected Press Ice Maker Ice maker does not make ice Ice maker has just been installed You must wait for 12 hours for the refrigerator to make ice Freezer temperature is too hig...

Page 69: ... water line is installed correctly Check if the water line stop cock is closed Water does not dispense Water line is not connected properly or water supply is not on Check if the water line is installed correctly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter was installed Use only Samsung provided or approve...

Page 70: ...When starting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling so...

Page 71: ...eases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 2 71 2020 06 15 AM 11 36 05 ...

Page 72: ...ents relating to Samsung products please contact the SAMSUNG customer care center Country Contact Center Web Site UK 0333 000 0333 www samsung com uk support IRELAND EIRE 0818 717100 www samsung com ie support DA68 03832P 00 Untitled 2 72 2020 06 15 AM 11 36 06 ...

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