Samsung RB10FSR4E Series User Manual Download Page 34 | Manualshive

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Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal
sounds will be charged to the user.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine

igniting. As the operation stabilizes, the sounds will decrease.

Clicking !
or Chirping !

Buzzing !

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set

temperature, no fan sound will occur.

SSSRRR !

Whir !

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

HiSS !

34

_ troubleshooting

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Summary of Contents for RB10FSR4E Series

Page 1: ...Refrigerator user manual imagine the possibilities Thank you for purchasing a Samsung product RB10FSR4E English Free Standing Appliance ...

Page 2: ... and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your appli...

Page 3: ...y naked flames and move anything flammable away from the product and ventilate the room immediately Failing to do so may result in fire or explosion Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance Warning Risk of fire flammable materials Important safety symbols and precautions WARNING Hazards or unsafe practices that may result in severe person...

Page 4: ... 600a a natural gas with high environmental WARNING compatibility that is however also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged SEVERE WARNING SIGNS FOR INSTALLATION Deteriorated insulation of electrical parts may cause an electric shock or fire Do not place this refrigerator in direct sunlight ...

Page 5: ...in accordance with the manual before it is used Do not install the refrigerator in a damp place or place where it may come in contact with water Deteriorated insulation of electrical parts may cause an electric shock or fire Connect the power plug in proper position with the cord hanging down If you connect the power plug upside down wire can get cut off and cause a fire or an electric shock Make ...

Page 6: ...pliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator This may result in an electric shock fire explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly and m...

Page 7: ...njury and or material damage Do not put items filled with CAUTION WARNING water on the refrigerator If spilled there is a risk of fire or electric shock Do not touch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not use or place any substances sensitive to temperature such as inflammable sprays inflammable objects dry ice medicine or c...

Page 8: ...surface of the appliance As well as being harmful to humans it may also result in an electric shock fire or problems with the product Do not use a hair dryer to dry the inside of the refrigerator Do not place a lighted candle in the refrigerator for removing bad odours This may result in an electric shock or fire Fill the water tank ice tray and water cubes only with potable water mineral water or...

Page 9: ...t they do not play with the appliance Keep fingers out of pinch point areas clearances between the doors and cabinet are necessarily small Do not let children hang on the door If not a serious injury may occur There is a Risk of children entrapment Do not let children enter inside the refrigerator Bottles should be stored tightly together so that they do not fall out This product is intended only ...

Page 10: ...p do not disassemble the Lamp Cover and LED Lamp by yourself Please contact your service agent Plug the power plug into the wall socket firmly Do not use a damaged power plug damaged power cord or loose wall socket This may result in an electric shock or fire Do not put a container filled with water on the appliance If spilled there is a risk of fire or electric shock Never stare directly at the U...

Page 11: ...y result in a personal injury and or property damage Any changes or modifications performed by a 3rd party on this completed appliance are neither covered under Samsung warranty service nor is Samsung responsible for safety issues and damages that result from 3rd party modifications Do not block air holes If the air holes are blocked especially with a plastic bag the refrigerator can be over coole...

Page 12: ...k or fire Do not clean the appliance by spraying water directly onto it Do not use benzene thinner CAUTION or Clorox Chloride for cleaning They may damage the surface of the appliance and may cause a fire Never put fingers or other objects into the dispenser hole It may cause a personal injury or material damage Before cleaning or performing maintenance unplug the appliance from the wall socket Fa...

Page 13: ...d as an insulation blowing gas The gases in insulation material require special WARNING disposal procedure Please contact your local authorities in regard to the environmentally safe disposal of this product Ensure that none of the pipes on the back of the appliances are damaged prior to disposal The pipes shall be broken in the open space When disposing of this or other refrigerator s remove the ...

Page 14: ...ange of temperature for which the refrigerating appliance is designed Do not store food which goes bad easily at low temperature such as bananas melons Your appliance is frost free which means there is no need to manually defrost your appliance as this will be carried out automatically Temperature rise during defrosting can comply with ISO requirements But if you want to prevent an undue rise in t...

Page 15: ... door is open the less ice will form in the freezer Allow clearance to the right left back and top when installing This will help reduce power consumption and keep your energy bills lower We recommend the value of clearance to be Right left and back side more than 50 mm Top side more than 100 mm For the most efficient use of energy please keep the all inner fittings such as baskets drawers shelves...

Page 16: ...out of the socket before changing the interior light of the refrigerator Otherwise there is a risk of electric shock Selecting the best location for the refrigerator Select a location without direct exposure to sunlight Select a location with level or nearly level flooring Select a location with enough space for the refrigerator doors to open easily WARNING Allow sufficient space to install the re...

Page 17: ... make sure your floor supports the full load refrigerator Otherwise it may cause floor damage Please tie up the extra length of the power cord at the back of the refrigerator so as not to be touched on the floor preventing the power cord from being crushed by the rollers upon relocation FLOORING For proper installation this refrigerator must be placed on a level surface of hard material that has t...

Page 18: ... THE HANDLES APPLICABLE MODELS ONLY The handles are included in the product package 1 Align each screw hole of the handle to the corresponding screw hole of the door Then insert the provided screws x2 and use a Phillips screwdriver to tighten them 2 Insert the Cap Handle Screws x2 into each handle hole on both sides Cap Handle screw 3 Repeat the steps above to install the handle on the other freez...

Page 19: ...re using the refrigerator please remove the shelf corner covers shown on below figure The covers are used to secure your refrigerator during transportation 3 Once the refrigerator is plugged in make sure the interior light comes on when you open the doors 4 Set the temperature control to the coldest temperature and wait for an hour The freezer should get slightly chilled and the motor should run s...

Page 20: ...e this function the energy consumption will increase Remember to turn it off when you do not need it and return the freezer to your original temperature setting To deactivate this function press the Freezer button for 3 seconds If you need to freeze large amount of food stuff activate Power Freeze function 20 hours before 2 Fridge Press the Fridge button to set the fridge to desired temperature be...

Page 21: ...When the refrigerator is turned on The freezer compartment is too warm due to a power failure Some of the feature such as Water tank and Cool Select Zone 1 can be different and may not be available depending on the model The fruits or the vegetables could get frozen in Cool Select Zone and Fresh Zone Optional To freeze large quantities of food quickly use the very bottom drawer 2 where food freeze...

Page 22: ...the symbols indicate the permitted storage period of the produce in months When purchasing frozen produce observe the date of manufacture or sell by date Freezing food Freeze fresh undamaged food only Keep food which is to be frozen away from food which is already frozen To prevent food from losing its flavour or drying out place in airtight containers Packing food correctly 1 Place the food in th...

Page 23: ...ave oven Do not refreeze food which is beginning to thaw or which has already thawed The food cannot be refrozen until it has been prepared boiled or fried Do not store the frozen products longer than the max storage period CAUTION USING THE WATER DISPENSER OPTIONAL With the water dispenser you can obtain chilled water easily without opening the refrigerator door Lift up the Can Carry 1 Lift up an...

Page 24: ...NLOCK Water can only be dispensed on this setting Dispenser Lever UNLOCK LOCK CAUTION CAUTION CAUTION USING THE COOLSELECT DUO OPTIONAL 1 Disassemble the chilled room box Depending on the specification the box can be easily disassembled when the guard on the right side is removed 2 Move the knob to the left or right side to manually set the desired temperature The temperature of the chilled room i...

Page 25: ...wers get stuck to door remove drawer by lifting up after remove shelves CLEANING THE REFRIGERATOR Do not use Benzene Thinner or Clorox for cleaning They may damage the surface of the appliance and can create a risk of fire Do not spray the refrigerator with water while it is plugged in as it may cause an electric shock Do not clean the refrigerator with benzene thinner or car detergent for risk of...

Page 26: ...eel confident to follow instruction in the user manual a Samsung qualified service engineer must be contacted to carry out this change 3 Do not plug in Refrigerator just after door reverse finished process and wait for at least one hour Required Tools Not provided Phillips Head Driver Flat Head Driver 11 mm Wrench for hinge shaft Not provided Additional part 8 mm Socket Wrench for bolts Hinge Cove...

Page 27: ...emble the middle hinge by removing the screws using a Phillips Head screwdriver The freezer door may fall forward so please support the door 8 Remove the freezer door from the bottom hinge by carefully lifting the door straight up The door is heavy be careful not to injure yourself when removing the door 9 Switch the handles from the left to the right Remove the screw on the bottom right side of t...

Page 28: ...p 11 Assemble the Cap CAUTION 12 Switch the position of cap screw and cap Pull out using a thin flat screwdriver Be careful not to injure yourself during operation 13 Lay the refrigerator carefully on it s back Remove the leg unscrew in an anti clockwise direction and the Hinge Low Hinge Low Leg To protect the refrigerator damage cut a large section of the cardboard carton and place it under the r...

Page 29: ...e 4 2 1 3 4 1 1 1 2 1 3 1 4 1 5 17 Switch the Wire Door Direction to opposite side like the Picture 18 Use 11 mm wrench to separate the Top hinge shaft Flip the Top hinge and reattach the Top hinge shaft 18 1 Use 11 mm wrench to separate the Top hinge shaft and nut Flip the Top hinge and reattach the Top hinge shaft and nut Only for RB33N RB34N RL33N model Tighten the shaft and nut as much as poss...

Page 30: ...cture 2 1 2 1 2 RB37 model only Only on models with external display 21 Assemble the Cover Hinge to match the Hinge RB37 model only 22 Assemble the Cap Space Door additional part on back side RB37 model only 23 Insert the Cover Wire Door on the top of Fridge door and then push it to assemble completely Check the wire position that should be located the back side of Cover Wire Door RB37 model only ...

Page 31: ...there can be a noise or dew can be formed which affects perfomance of the unit 26 Make sure the doors are working properly When you reverse the Freezer Door detach the Freezer Door gasket and the inside left gasket A And then attach the inside gasket to the right B Attach the Freezer door gasket after rotating it 180 A B operating _31 02 OPERATING 02 OPERATING ...

Page 32: ...rce Not enough clearance between refrigerator and sides rear Make sure there are at least 5 cm from the rear and sides Vacation mode is activated Deactivate vacation mode The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow food to block ventilation Fridge freezer is over cooling Temperature control is not set correctly Set the temper...

Page 33: ...frigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door gasket Fruits or vegetables are frozen Fruits or vegetables are stored in the Fresh Chef Zone The Fresh Chef Zone is only for meat fish Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerator ...

Page 34: ... or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling sounds HiSS 34_...

Page 35: ...parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur troubleshooting _35 03 TROUBLESHOOTING ...

Page 36: ...uthorized service center for service To receive in home service product must be unobstructed and accessible to the service agent During the applicable warranty period a product will be repaired replaced or the purchase price refunded at the sole option of SAMSUNG SAMSUNG may use new or reconditioned parts in repairing a product or replace the product with a new or reconditioned product Replacement...

Page 37: ... WARRANTY SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK HOTELS AND OR RESTAURANT MEALS REMODELING EXPENSES LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states...

Page 38: ...ligation to the Original Owner The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered On all carry in models transportation to and from the Authorized Service Center is the responsibility of the customer Exclusions o...

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Page 40: ...g products please contact the SAMSUNG customer care center COUNTRY Custom Care Center WEBSITE U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French ...

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