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Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG 

customer care center.

Country

Customer Care Center 

Web Site

Address

CANADA

1-800-SAMSUNG (726-7864)

www.samsung.com/ca/

support (English)
www.samsung.com/ca_fr/

support (French)

Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada

U.S.A

1-800-SAMSUNG (726-7864)

www.samsung.com/us/

support

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660

Accessibility contact information in U.S.A. : [email protected]

Scan the QR code to view our helpful how-to videos

Scan this QR code with 

your smart phone to see 

helpful videos.

If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.

com or www.samsung.com/spsn for support and warranty service.

 For more information, see "

Troubleshooting

" in this manual.

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© 2019 Samsung Electronics Co., Ltd. All rights reserved.

Summary of Contents for QN49Q70T

Page 1: ...0T USER MANUAL Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No If you have any questions please call us at 1 800 SAMSUNG 1 800 726 7864 for assistance ...

Page 2: ...Center You can also useyourPC tovisit www samsung com and click Support On thewebsite you can download the usermanual and see its contents onyourPC ormobile device Learningthe e Manual s assistancefunctions Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page RecentlyViewed Topics Select a topic from the list of recent...

Page 3: ...heating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric shoc...

Page 4: ... itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this apparatus quicklyif necessary make sure that...

Page 5: ...nal details about howto implement the following measures Secureyourwireless access point s management settingswith a unique password to prevent unauthorized changes to securityrelated settings Implement standard encryption e g WPA2 encryption onyourwireless access point to secureyourwireless network signal Secure access toyourwireless networkwith a hard to guess password Confirmyouraccess point s ...

Page 6: ...the Samsung Smart Remote 10 Pairing the TVto the Samsung Smart Remote 11 Installing batteries into the Samsung Smart Remote 11 03 Initial Setup Using the TVController 12 04 Troubleshooting and Maintenance Troubleshooting 13 What is Remote Support 14 Eco Sensorand screen brightness 15 Caring forthe TV 15 05 Specifications and OtherInformation Specifications 16 Environmental Considerations 17 Decrea...

Page 7: ...rto the floor Before attaching thewall mount to surfaces otherthan plasterboard contactyournearest dealerforadditional information Ifyou install the TVon a ceiling orslantedwall it mayfall and result in severe personal injury When installing awall mount kit we recommendyou fasten all fourVESAscrews Ifyouwant to install awall mount kit that attaches to thewall using two top screws only be sure to u...

Page 8: ...al injurywhen a non VESAornon specifiedwall mount is used orwhen the consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall For82 inch orlargermodels have fourpeople mount the TVonto awall Providing properventilationforyourTV Whenyou installyourTV maintain a distance of at least 4 inches between the...

Page 9: ...t to a suitable support Not placing the television set on cloth orothermaterials that maybe located between the television set and supporting furniture Educating children about the dangers of climbing on furniture to reach the television set orits controls Ifyou are retaining and relocating the television set thatyou are replacingwith this newset you should applythe same precautions to the old set...

Page 10: ...s playing Smart Hub Returns to the Home Screen VOL Volume Move the button up ordown to adjust thevolume To mute the sound press the button When pressed for 1 second ormore the Accessibility Shortcuts menu appears CH Channel Move the button up ordown to change the channel To see the Guide screen press the button Launch the app indicated bythe button Select Selects orruns a focused item When pressed...

Page 11: ...and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Close the rearcoveras shown Alkaline batteries are recommended forlongerbatterylife English 11 Battery DC 3 0 V Temperature range 0 C 50 C Declaration of conformity We Samsung Electronics Co Ltd of Maetan dong 129 Samsung ro Yeongtong gu Suwon si Gyeonggi do 16677 ...

Page 12: ...V FRQQHFWHG RQVXOW WKH GHDOHU RU H SHULHQFHG UDGLR 79 WHFKQLFLDQ IRU KHOS 9 40 0 KDQJHV RU PRGLILFDWLRQV QRW H SUHVVO DSSURYHG E WKH PDQXIDFWXUHU FRXOG YRLG WKH XVHUĜV DXWKRULW WR RSHUDWH WKH HTXLSPHQW ę 87 21 SRVXUH WR 5DGLR UHTXHQF 5DGLDWLRQ QWHQQD VKDOO EH PRXQWHG LQ VXFK D PDQQHU WR PLQLPL H WKH SRWHQWLDO IRU KXPDQ FRQWDFW GXULQJ QRUPDO RSHUDWLRQ 7KH DQWHQQD VKRXOG QRW EH FRQWDFWHG GXULQJ RSHU...

Page 13: ...he remote control to control most of the functions ofyourTV Whilewatching TV you can change the channel bypressing the up and down directional buttons on the TVController oradjust thevolume bypressing the left and right directional buttons Press the button on the TV Controller to displaythe Control menu To run an item on the menu press the directional buttons on the TVController to move the focus ...

Page 14: ...nal is displayed onthe TV oryou cannotfind a channel Make sure the connection to the device is correct and that all cables are fullyinserted Remove and reconnect all cables connected to the TVand the external devices Trynewcables if possible Confirm that the correct input source has been selected Source Perform a TVself diagnosis to determine if the problem is caused bythe TVorthe device Settings ...

Page 15: ...hem to resetyournetwork circuit to re registerthe Mac addresses ofyournewmodem oraccess point and the TV VideoApp problems Youtube etc Change the DNS to 8 8 8 8 Select Settings General Network Network Status IPSettings DNS Setting Entermanually DNS Server enter8 8 8 8 OK Reset byselecting Settings Support Self Diagnosis Reset Smart Hub What is Remote Support Samsung Remote Support service offersyo...

Page 16: ...e debris off before watching TV The exteriorand screen of the TVcan get scratched during cleaning Be sure towipe the exteriorand screen carefullyusing a soft cloth to prevent scratches Do not spraywateroranyliquid directlyonto the TV Anyliquid that goes into the product maycause a failure fire orelectric shock To clean the screen turn off the TV then gentlywipe awaysmudges and fingerprints on the ...

Page 17: ...0 6 x 780 2 x 248 3 mm Weight Without Stand With Stand 30 0 lbs 13 6 kg 31 1 lbs 14 1 kg 39 7 lbs 18 0 kg 40 8 lbs 18 5 kg Model Name QN65Q70T QN75Q70T DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 65 Class 64 5 inches 75 Class 74 5 inches Sound Output 40W 40W Dimensions Wx H x D Body With stand 57 1 x 32 7 x 2 4 inches 1449 5 x 831 2 x 61 9 mm 57 1 x 35 8 x11 ...

Page 18: ...ormation about the powersupply and more information about powerconsumption referto the information on the label attached to the product On most models the label is attached to the back of the TV On some models the label is inside the cover terminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto ...

Page 19: ... Back panel detail Rearview 1 2 3 The displayed image maydifferfromyourTV depending on the model Unit inches Model name 1 2 3 QN49Q70R 5 4 17 6 11 5 QN55Q70R 8 4 20 5 11 4 QN65Q70R 8 9 20 7 11 9 QN75Q70R 10 1 14 5 11 9 QN82Q70R 8 5 24 3 17 1 Licenses The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks orregistered trademarks of HDMI Licensing LLC in the Un...

Page 20: ...uring in home service repaircannot be completed it maybe necessaryto remove repairand return the product If in home service is unavailable SAMSUNG mayelect at ouroption to provide fortransportation of ourchoice to and from a SAMSUNG authorized service center Otherwise transportation to and from the SAMSUNG authorized service centeris the responsibilityof the purchaser This limitedwarrantycovers ma...

Page 21: ...URCHASER S PROPERTYAND TO OTHERSAND THEIR PROPERTYARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCTSOLD BY SAMSUNG NOTCAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG THIS LIMITEDWARRANTY SHALLNOTEXTEND TOANYONE OTHER THAN THE ORIGINALPURCHASER OF THIS PRODUCT IS NONTRANSFERABLEAND STATES YOUR EXCLUSIVE REMEDY Some states do not allowlimitations on howlong an impliedwarrantylasts orthe exc...

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Page 25: ...ng com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 Accessibility contact information in U S A accessibility sea samsung com Scan the QR code to view our helpful how to videos Scan this QR code with your smart phone to see helpful videos If you experience issues please do not take the TV back to the store In the United States of America call us at 1 800 SA...

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