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Samsung QE98C, User Manual, Page: 83 / 98

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Samsung QE98C User Manual Download Page 83

83

2nd

3rd

Description

General

Game Mode

When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by 

selecting game mode.

 

"

If you connect other external devices while 

Game Mode

 is on, the screen may not be in good condition.

Empty Storage

Delete files to make space for new content. Recently played files will not be deleted.

Reset System

Reset all system settings to default.

Summary of Contents for QE98C

Page 1: ...ks otherthan Samsung are property of theirrespective owners QE98C The color and the appearance may differ depending on the product and the content in the manual is subject to change without prior noti...

Page 2: ...alling the Wall Mount 20 Wall Mount Kit Specifications VESA 21 Connecting and Using a Source Device Before Connecting 22 Pre connection Checkpoints 22 Connecting to a PC 22 Connection Using an HDMI Ca...

Page 3: ...nu Picture 57 OnScreen Display 61 Sound 63 Network 65 Network Settings Wired 66 Network Settings Wireless 68 Use WPS 70 System 72 Support 84 Troubleshooting Guide Requirements Before Contacting Samsun...

Page 4: ...IDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage R...

Page 5: ...fire may result from a damaged cable Do not connect multiple products to a single power socket Overheated power sockets may cause a fire Insert the power plug all the way in so it is not loose An unse...

Page 6: ...wered down by using only the power button on the remote Do not disconnect the power cord while the product is being used The product may become damaged by an electric shock Installation Warning Before...

Page 7: ...installed in an unusual location the surrounding environment may cause a serious quality problem Therefore be sure to contact Samsung Customer Service Center before installation Places where many fine...

Page 8: ...an impact to the product The screen display may be damaged An electric shock or fire may result Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches...

Page 9: ...duct An electric shock or fire may result Caution Insert each battery so that its polarity is correct If the polarity is not correct the battery may rupture or the internal fluid may leak causing cont...

Page 10: ...ise the batteries may be damaged or cause fire personal injury or damage due to a leakage of the internal liquid Do not watch the product screen too closely and continuously for a long time Your eyesi...

Page 11: ...damaged or the markings may be erased Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because the surface of the product and the screen display are vulnerable to scratc...

Page 12: ...rs the product Due to the characteristics of high glossy products using a UV humidifier nearby may create white colored stains on the product Removing a sticker attached on the screen may leave residu...

Page 13: ...is not provided with the product To install a stand you can purchase one separately The RS232C adaptercan be used to connect to anothermonitorusing the D SUB 9 pin type RS232C cable Checking the Comp...

Page 14: ...cription Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using other display devices in the same space as th...

Page 15: ...alue is exceeded USB ports may not work USB1 0 5A Connect to a USB memory device The USB ports on the product accept a maximum constant current of 0 5A If the maximum value is exceeded USB ports may n...

Page 16: ...sor to Power Off and then press and hold the power button to turn off the product Source Select the connected input source With the control menu screen displayed briefly press the power button to move...

Page 17: ...enter a PIN enter a Date etc Poweron the product Change the input source Display orhide the on screen menu A shortcut button to Home screen MagicInfo Mute the sound Unmuting the sound Press MUTE again...

Page 18: ...ing It sets safe lock function Press the SET button and entera device ID using numeric buttons Control the product using the remote control Cancel a value that has been set using the SET button and co...

Page 19: ...ct Samsung Customer Service Center for further details The product can be tilted at a maximum angle of 15 from a perpendicularwall surface 15 A B A B Do not use this model installed on a ceiling floor...

Page 20: ...ld separately allows you to mount the product on the wall The provided image is only for reference For detailed information on installing the wall mount see instructions provided with the wall mount W...

Page 21: ...f the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is no...

Page 22: ...nection may damage the product Check the types of ports at the back of the product you want to connect We recommend using authorized cables for HDMI cable connections Connecting to a PC Do not connect...

Page 23: ...IN port After connecting a computer to the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video and audio from the computer Menu Sound set HDMI Sound t...

Page 24: ...one with ethernet is recommended This product does not support the ethernet function through HDMI Connection Using an HDMI Cable Connecting parts may differ in different products HDMI 4 HDMI 3 ARC HD...

Page 25: ...evice to the product using SOUND BAR HDMI Port an HDMI DVI cable make sure to configure the settings as shown below Menu System General set HDMI Hot Plug to Off HDMI 3 ARC Connecting the LAN Cable Con...

Page 26: ...anged by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for the source device you want to convert to Edit SOURCE u Edit ENTER E E...

Page 27: ...is set to Custom Advanced Settings General Hide Tabs and Toolbar automatically If the browser tabs menu or toolbar are not used for a while they will automatically disappear To make them appear again...

Page 28: ...k of flash videos E commerce for online purchases is not supported ActiveX is not supported Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly Th...

Page 29: ...29 Screen Mirroring SOURCE Screen Mirroring ENTER E Follow the instructions on the screen to adjust the PC settings and wirelessly connect the Product to the PC...

Page 30: ...m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 Male type Female type Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal grou...

Page 31: ...5 P2 P1 1 2 3 5 1 6 9 P1 P1 P2 P2 Female type Rx 3 1 Tx STEREO Tx 2 2 Rx PLUG Gnd 5 3 Gnd 3 5 This function may differ depending on the model LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard...

Page 32: ...nector RJ45 Direct LAN cable PC to HUB HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to LFD P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX...

Page 33: ...odel Connection 1 RS232C IN RS232C RS232C IN RS232C RS232C IN RS232C RS232C IN RS232C Monitor1 Monitor 2 Monitor 3 Monitor 4 PC Connection 2 5 4 3 2 1 LAN LAN LAN Monitor 2 Monitor1 PC Monitor 3 Conne...

Page 34: ...y Lock 0x5D 0 1 7 Video Wall On 0x84 0 1 8 Video Wall User Control 0x89 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum...

Page 35: ...length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Ge...

Page 36: ...0C Input source 0x20 MagicInfo 0x1F DVI_video 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC 0x25 DisplayPort DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond t...

Page 37: ...de can be activated on a product using a PC This control is only available on a product whose Video Wall is enabled Viewing video wall mode Get Video Wall Mode Header Command ID Data length Checksum 0...

Page 38: ...e set on a product Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x5D ERR ERR A code showing what error has occurred Video Wall On Function Turn Video Wall on or off on t...

Page 39: ...Set Video Wall Header Command ID Data length Val1 Val2 Checksum 0xAA 0x89 2 Wall_Div Wall_SNo Wall_SNo Product Number code assigned to the product 10x10VideoWall Model 1 100 Set Number Data 1 0x01 2 0...

Page 40: ...5A 0x5B 0x5C 0x5D 0x5E 0x5F 6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N A 8 0x81 0x82 0x83 0x...

Page 41: ...click Next 4 In the License Agreement window displayed select I accept the terms in the license agreement and click Next 5 In the displayed Customer Information window fill out all the information fie...

Page 42: ...d when a Network Channel is running press INFO on the remote control 1 Select Network Channel from the Player screen The No channel message appears if no channel has been registered in Network Channel...

Page 43: ...u cannot select the folder Content Size forvideos with a resolution higher than 3840 x 2160 supports Full Screen only Available menu Press the TOOLS button on the remote control during content playbac...

Page 44: ...resolution higher than 3840 x 2160 are not supported Sound output restrictions More than one sound output cannot be used Playback priority network BGM local BGM video file in the main frame selected b...

Page 45: ...Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 100 Motion JPEG 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG...

Page 46: ...s supported up to Level 6 1 VC1 AP L4 is not supported GMC 2 or above is not supported When a single video file is playing Seamless mode is not supported under the following conditions Incompatible co...

Page 47: ...nsion pdf Functions not supported Content less than 1 pixel not supported because of performance degradation issue Masked Image Tiled Image content not supported Content with Rotated Text not supporte...

Page 48: ...is downloaded from server 1 Connect to MagicInfo server 2 Schedule content on network channels 3 Deploycreated network channels to this device Wednesday January13 12 00 AM The displayed image may diff...

Page 49: ...d on the external storage device Export this device s settings to the external storage device message appears 3 Select Export to export the settings When a duplicate file is found on the external stor...

Page 50: ...ture automatically allots an ID number to a device connected through an RS232C cable This function is only available on the first device within an RS 232C daisy chain This function may not be supporte...

Page 51: ...icInfo function This function may not be supported depending on the model Video Wall You can activate or deactivate Video Wall To organize a video wall select On Off On Horizontal x Vertical This feat...

Page 52: ...oduct to another desired number Press the E button Screen Position allows you to split the screen into a maximum of 225 views 15 x 15 The Screen Position option is only enabled when Video Wall is set...

Page 53: ...53 Network Status HOME Network Status ENTER E Network Status The displayed image may differ depending on the model Check the current network and Internet connection...

Page 54: ...e cannot be guaranteed if used with a battery powered USB device which can take longer to be recognized Setup Select Don t Use Once Everyday Mon Fri Mon Sat Sat Sun or Manual If you select Manual you...

Page 55: ...ment Timerwill be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u...

Page 56: ...use this feature Off On Set whether or not to use Ticker Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font Options Specify the text font a...

Page 57: ...ture The value and temperature increase simultaneously so the ratio of blue color rises Range 2800K 16000K Enabled when Color Tone is set to Off Advanced Settings Configure advanced picture settings t...

Page 58: ...LG ST 2084 and BT 1886 may change depending on the input video and HDR Mode settings If HDR Mode is set to Off HLG ST 2084 and BT 1886 settings may be available depending on the input video To adjust...

Page 59: ...ernal device connected to an input on the product Available options may vary depending on the product Digital Clean View Reduce picture noise to avoid distractions such as flickering HDMI Black Level...

Page 60: ...isplayed on the left and right or top and bottom of the screen may cause image retention screen burn which is not covered by the warranty Fit to Screen Adjusts the picture position When selected the f...

Page 61: ...ixel Shift Minimize image retention by finely moving pixels horizontally orvertically Horizontal Vertical and Time are enabled only when Pixel Shift is set to On The Pixel Shift value may differ depen...

Page 62: ...Connected will appear if no source device is connected MDC Message Select whether to display the MDC OSD when the product is controlled by the MDC Language Set the menu language A change to the langua...

Page 63: ...the equalizer to customize the volume and pitch and enhance the richness of the sound output Available only when Sound Mode is set to Standard This function is disabled when Sound Output is set to Rec...

Page 64: ...duct is connected to the AV Receiver s HDMI ARC port If there is no video signal both the products speakers and the external speakers will be mute Auto Volume Automatically adjusts the volume level wh...

Page 65: ...tion Network Status You can check the current network and Internet status Open Network Settings Configure network settings to connect to an available network Network Type Network Type menu may not be...

Page 66: ...a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN Cable LAN RJ45 LAN IN If you have a Dynamic Network yo...

Page 67: ...ion Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click S...

Page 68: ...ted security code called an Access or Security key The Security key is based on a Pass Phrase typically a word or a series of letters and numbers of a specified length you were asked to enterwhen you...

Page 69: ...ound after retrying select the Stop button The Add Network button appears 4 If the Enter the password for AP Name screen appears go to step 5 If you select a wireless router that does not have securit...

Page 70: ...Settings page 2 Select Use WPS press E 3 Press the WPS or PBC button on yourwireless routerwithin the next two minutes Your product automatically acquires all the network setting values it needs and c...

Page 71: ...unication if the domain name of the MagicINFO Server URL is different from the domain name of the MagicINFO Server certificate ServerAccess Allow or deny access to MagicInfo server FTP Mode Specify th...

Page 72: ...e Voice Guide Pitch Tune the pitch of the Voice Guide Background Sound Volume Adjust background sound volume during voice guidance High Contrast Set the background and font to high contrast colors in...

Page 73: ...Time and then press E Use the number buttons to enter numbers or press the up and down arrow buttons Use the left and right arrow buttons to move from one entry field to the next Press E when done Yo...

Page 74: ...led if Primary Source is set to All Default Input Select the default input to switch to when the new input is disconnected The Last Input option only includes external inputs connected through cables...

Page 75: ...et in Lamp at a specified time Lamp Adjust the panel brightness A value closer to 100 makes the panel brighter No Signal Power Off Save power by turning the product off when no signal is received from...

Page 76: ...ard Keyboard Type Set the type of your keyboard Mouse Settings Configure the connected mouse settings Primary Button Select the button you want to use as the primary button to click and select Pointer...

Page 77: ...al Identification Number PIN Choose any 6 digits foryour PIN and enter it in Enter a new PIN Reenter the same 6 digits in Enter the PIN again The product has memorized your new PIN The default PIN num...

Page 78: ...rom being monitored by MagicINFO Server USB Auto Play Lock Select whether to automatically play MagicInfo or MagicInfo Lite content saved on a connected USB device Your content should be a Published C...

Page 79: ...Lock Block external network access You can register networks on the server to allow access USB Lock Block connection to external USB ports Certificate Manager Manage the certificates installed on thi...

Page 80: ...be sure your Samsung device has this feature check if there is an Anynet logo on it You can only control Anynet devices using the product remote control not the buttons on the product The product remo...

Page 81: ...t to exit Anynet Press the SOURCE button on the product remote control and select a non Anynet device The message Disconnecting Anynet device appears on the screen You cannot use the remote control wh...

Page 82: ...Time Download Logo File You can download a custom logo into the product from an external USB device The file name of the custom logo you want to download must be saved as samsung in all small letters...

Page 83: ...njoy a more realistic gaming experience by selecting game mode If you connect other external devices while Game Mode is on the screen may not be in good condition Empty Storage Delete files to make sp...

Page 84: ...wn your settings so that you can easily reset them after the upgrade Update Now Update the software to the latest version Current version This is the software version already installed in the product...

Page 85: ...for MagicInfo and other services Make sure that the product is connected to the network Menu items may vary depending on the model The availability may vary depending on the region This feature is ena...

Page 86: ...If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cabl...

Page 87: ...n issue The powerindicatoris off The screenwill not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check that products including source device are connected...

Page 88: ...hite Balance settings There is no image on the screen and the powerindicator blinks every0 5 to1 second The display is turned off to save energy Press any key on the keyboard or move the mouse to retu...

Page 89: ...ution is used or if the signal is not stable To resolve the issue change the PC resolution to the recommended resolution The screen cannot be displayed in full screen A scaled SD 4 3 content file can...

Page 90: ...ion of yourvideo output device to HDMI If the product has a headphone port make sure nothing is connected to it Reconnect the power cord to the device and then reboot the device There is static coming...

Page 91: ...When I tryto change the PC resolution a message The defined resolution is not currentlysupported appears The message The defined resolution is not currently supported appears if the input source resol...

Page 92: ...cognize HDMI signals that do not include sound In this case manually select a sound input HDMI CEC does notwork To use several external devices compatible with the HDMI CEC feature that are connected...

Page 93: ...to the label at the back of the product as the standard voltage can vary in different countries Environmental considerations Operating Temperature 32 F to 104 F 0 C to 40 C For installing the enclosu...

Page 94: ...turing of this product approximately1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This product can be set to only one resolution for each...

Page 95: ...0 83 500 O O VESA DMT 1280 x 1024 63 981 60 020 108 000 O O VESA DMT 1280 x 1024 79 976 75 025 135 000 O O VESA DMT 1366 x 768 47 712 59 790 85 500 O O Resolution Horizontal Frequency kHz Vertical Fre...

Page 96: ...tomer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally...

Page 97: ...nformation is a guide to prevent afterimage burn in Viewing a fixed screen for an extended period of time may cause afterimage burn in This problem is not included in warranty Recommended prevention p...

Page 98: ...e https opensource samsung com THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1 HEV...

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