Recording Issues
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The Timeshift or recording function cannot be used.
Check if there is a storage device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the storage device.
The function will not work if there isn't enough storage space on the USB device.
This function may not be supported depending on the model or geographical area.
Cannot record videos received from an external device or Samsung TV Plus.
The recording function is only available for digital broadcast channels received by the TV. You cannot record videos
received from an external device or
Samsung TV Plus
.
This function may not be supported depending on the model or geographical area.
The "Format Device" message appears when the Timeshift or recording
function is used.
To use the recording function, the storage device connected to the TV must have been already formatted.
Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.
This function may not be supported depending on the model or geographical area.
The recorded files on the TV are not played back on a PC.
The recorded files on the TV can only be played back on the same TV. Those video files cannot be played back on a
PC or other TV.
Playback may not work properly if the recording file has a problem. If the problem persists, check the recording file.
This function may not be supported depending on the model or geographical area.
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