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Samsung QBT Series, User Manual

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Summary of Contents for QBT Series

Page 1: ...to improve the performance Recommended hours of use per day for the QET models is less than 16 hours If the product is used for longer than 16 hours a day the warranty may be void An administration fe...

Page 2: ...t Kit Specifications VESA 24 Connecting and Using a Source Device Before Connecting 25 Pre connection Checkpoints 25 Connecting to a PC 25 Connection Using an HDMI Cable 25 Connection Using an DP Cabl...

Page 3: ...Settings 63 Menu Picture 64 OnScreen Display 69 Sound 71 Network 73 Network Settings Wired 74 Network Settings Wireless 76 Use WPS 78 System 80 Support 92 Troubleshooting Guide Requirements Before Co...

Page 4: ...IDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage R...

Page 5: ...fire may result from a damaged cable Do not connect multiple products to a single power socket Overheated power sockets may cause a fire Insert the power plug all the way in so it is not loose An uns...

Page 6: ...wered down by using only the power button on the remote Do not disconnect the power cable while the product is being used The product may become damaged by an electric shock Installation Warning Befor...

Page 7: ...nstalled in an unusual location the surrounding environment may cause a serious quality problem Therefore be sure to contact Samsung Customer Service Centre before installation Places where many fine...

Page 8: ...ly an impact to the product The screen display may be damaged An electric shock or fire may result Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matche...

Page 9: ...roundings fire or personal injury Do not place heavy objects on the product Product failure or personal injury may result When you do not use the product for a long time due to vacation or other reaso...

Page 10: ...an extended period of time as it will become hot When using headphones or earphones do not turn the volume too high or use them for a long time Damage to your hearing may result Precautions when hand...

Page 11: ...amaged or the markings may be erased Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because the surface of the product and the screen display are vulnerable to scratch...

Page 12: ...rs the product Due to the characteristics of high glossy products using a UV humidifier nearby may create white coloured stains on the product Removing a sticker attached on the screen may leave resid...

Page 13: ...tand is not provided with the product To install a stand you can purchase one separately The RS232C adaptercan be used for MDC using the D SUB 9 pin type RS232C cable Checking the Components QB98T QM9...

Page 14: ...Setup Guide Warranty card Not available in some locations Regulatory guide Power cord Batteries AAA x 2 Not available in some locations Remote Control RS232C adapter HOLDER CABLE Supported models 65 i...

Page 15: ...e product Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled To use remote eco sensor make sure the...

Page 16: ...tion Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Powerbutton Turns the product on or off Use...

Page 17: ...situations may differ from what is shown in the images To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cab...

Page 18: ...S232C IN Connects to MDC using an RS232C adapter RS232C OUT Connects to MDC using an RS232C adapter DVI HDMI AUDIO IN Receives sound from a source device via an audio cable HDMI IN1 ARC Connects to a...

Page 19: ...cept a maximum constant current of 1 0A If the maximum value is exceeded USB port may not work RS232C IN Connects to MDC using an RS232C adapter RJ45 Connects to MDC and the Internet using a LAN cable...

Page 20: ...sor to Power off and then press and hold the power button to turn off the product Source Select the connected input source With the control menu screen displayed briefly press the power button to move...

Page 21: ...ate etc Poweron the product Change the input source Display orhide the on screen menu A shortcut button to Home screen MagicInfo MagicINFO Lite orURLLauncher Mute the sound Unmuting the sound Press MU...

Page 22: ...used functions by pressing it while a content is playing It sets safe lock function Press the SET button and entera device ID using numeric buttons Control the product using the remote control Cancel...

Page 23: ...is model installed on a ceiling floor or table Ventilation Contact Samsung Customer Service Centre for further details Installation on a PerpendicularWall A Minimum 40 mm B Ambient temperature Under 3...

Page 24: ...VESA standard screw specifications Screws that are too long may cause damage to the inside of the product Forwall mounts that do not comply with the VESA standard screw specifications the length of th...

Page 25: ...uring connection may damage the product Check the types of ports at the back of the product you want to connect We recommend using authorised cables for HDMI or DP cable connections Connecting to a PC...

Page 26: ...ng a cable that is not VESA compliant Make sure to use a DP cable that is VESA compliant To use the optimal resolution 3840 x 2160 60Hz when the input source is DisplayPort using a DP cable shorter th...

Page 27: ...e AUDIO IN port After connecting a computer to the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video and audio from the computer Sound set HDMI Soun...

Page 28: ...Up to 4 are supported if HDCP 2 2 is supported up to 7 if HDCP1 4 is supported and up to 9 if HDCP is not supported Setting Anynet HDMI CEC to On while using a daisy chain connection may cause malfun...

Page 29: ...DMI cable or one with ethernet is recommended This product does not support the ethernet function via HDMI Connection Using an HDMI Cable Connecting parts may differ in different products HDMI IN Conn...

Page 30: ...roducts Make sure to connect the same colour connectors together white to white red to red etc AUDIO OUT Connecting the LAN Cable Connecting parts may differ in different products RJ45 LAN IN LAN OUT...

Page 31: ...ed source The input source can also be changed by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for the source device you want t...

Page 32: ...is set to Custom Advanced Settings General Hide Tabs and Toolbar automatically If the browser tabs menu or toolbar are not used for a while they will automatically disappear To make them appear again...

Page 33: ...iveX is not supported Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on screen display may...

Page 34: ...emote PC or a cloud server Only PCs or Cloud Servers running on macOS Windows 7 Pro or newer are supported Office 365 Provides access to Office 365 features from Microsoft VMware Horizon Provides acce...

Page 35: ...m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 Male type Female type Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal grou...

Page 36: ...P1 P1 P1 P2 P2 Male type Rx 3 1 Tx STEREO Tx 2 2 Rx PLUG Gnd 5 3 Gnd 3 5 LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4...

Page 37: ...nector RJ45 Direct LAN cable PC to HUB HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to LFD P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX...

Page 38: ...tor 2 Monitor 3 Monitor 4 PC Connection 2 RJ45 LAN IN RJ45 LAN IN RJ45 RJ45 LAN IN 5 4 3 2 1 Monitor 2 Monitor1 PC Monitor 3 Connection 3 RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN...

Page 39: ...y Lock 0x5D 0 1 7 Video Wall On 0x84 0 1 8 Video Wall User Control 0x89 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum...

Page 40: ...length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Ge...

Page 41: ...20 MagicInfo 0x1F DVI_video 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC 0x25 DisplayPort DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond to Get commands Mag...

Page 42: ...de can be activated on a product using a PC This control is only available on a product whose Video Wall is enabled Viewing video wall mode Get Video Wall Mode Header Command ID Data length Checksum 0...

Page 43: ...e set on a product Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x5D ERR ERR A code showing what error has occurred Video Wall On Function Turn Video Wall on or off on t...

Page 44: ...Set Video Wall Header Command ID Data length Val1 Val2 Checksum 0xAA 0x89 2 Wall_Div Wall_SNo Wall_SNo Product Number code assigned to the product 10x10VideoWall Model 1 100 Set Number Data 1 0x01 2 0...

Page 45: ...5A 0x5B 0x5C 0x5D 0x5E 0x5F 6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N A 8 0x81 0x82 0x83 0x...

Page 46: ...he License Agreement window displayed select I accept the terms in the license agreement and click Next 5 In the displayed Customer Information window fill out all the information fields and click Nex...

Page 47: ...d when a Network Channel is running press INFO on the remote control 1 Select Network Channel from the Player screen The No channels message appears if no channel has been registered in Network Channe...

Page 48: ...n is not available for contents with a resolution higher than 3840 x 2160 Content Size forvideos with a resolution higher than 3840 x 2160 supports Full Screen only Available menu Press the TOOLS butt...

Page 49: ...t supported Contents with a resolution higher than 3840 x 2160 are not supported Sound output restrictions More than one sound output cannot be used Playback priority network BGM local BGM video file...

Page 50: ...160 30 3840 x 2160 60 60 Dolby Digital AC3 LPCM ADPCM IMA MS AAC HE AAC WMA DD MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4...

Page 51: ...el 4 1 VC1 AP L4 is not supported GMC 2 or above is not supported When a single video file is playing Seamless mode is not supported under the following conditions Incompatible codec MVC VP3 MJPEG Inc...

Page 52: ...nsion pdf Functions not supported Content less than 1 pixel not supported because of performance degradation issue Masked Image Tiled Image content not supported Content with Rotated Text not supporte...

Page 53: ...there is no programme scheduled You can change the default content from the Options menu Sunday January14 08 45 AM The displayed image may differ depending on the model You can check the schedule imp...

Page 54: ...und on the external storage device Export this device s settings to the external storage device message appears 3 Select Export to export the settings When a duplicate file is found on the external st...

Page 55: ...is feature automatically allots an ID number to a device connected via an RS232C cable This function is only available on the first device within an RS 232C daisy chain This function may not be suppor...

Page 56: ...icInfo function This function may not be supported depending on the model Video Wall You can activate or deactivate Video Wall To organise a video wall select On Off On Horizontal x Vertical This feat...

Page 57: ...oduct to another desired number Press the E button Screen Position allows you to split the screen into a maximum of 225 views 15 x 15 The Screen Position option is only enabled when Video Wall is set...

Page 58: ...58 Network Status HOME Network Status ENTER E Network Status The displayed image may differ depending on the model Check the current network and Internet connection...

Page 59: ...Timer feature cannot be guaranteed if used with a battery powered USB device which can take longer to be recognised Setup Select Off Once Everyday Mon Fri Mon Sat Sat Sun or Manual If you select Manua...

Page 60: ...Timerwill be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d bu...

Page 61: ...se this feature Off On Set whether or not to use Ticker Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font options Specify the text font an...

Page 62: ...ffer depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from This function may not be supported depending on the model To use the UR...

Page 63: ...ct the dealer the product was purchased from This function may not be supported depending on the model Install Web App Enter URL to install the web application Install from USB Device Install the web...

Page 64: ...16000K Enabled when Colour Tone is set to Off Advanced Settings Configure advanced picture settings to create your preferred picture Picture Enhancer Displays enhanced colour and sharpness HDR Mode o...

Page 65: ...G ST 2084 and BT 1886 may change depending on the input video settings For models with the HDR Mode support the Gamma settings HLG ST 2084 and BT 1886 may change depending on the input video and HDR M...

Page 66: ...on is supported Connecting parts may differ depending on the model This function may not be supported depending on the model Supported Resolutions forUHD Input Signals Check the supported resolution f...

Page 67: ...Make frame transitions from oldervideo sources smoother This function is only available when the input signal is TV AV Component 480i 1080i or HDMI 1080i Local Dimming Adjust brightness levels of indi...

Page 68: ...splayed on the left and right or top and bottom of the screen may cause image retention screen burn which is not covered by the warranty Fit to screen Adjusts the picture position When selected the fu...

Page 69: ...efine the product activates the screen saver to prevent the formation of burnt in ghost images on the screen Screen Burn Protection To reduce the possibility of screen burn this unit is equipped with...

Page 70: ...MDC Message Select whether to display the MDC OSD when the product is controlled by the MDC Download Status Message Select to display the status when downloading content from a server or other device...

Page 71: ...d pitch and enhance the richness of the sound output Available only when Sound Mode is set to Standard This function is disabled when Sound Output is set to External or Receiver HDMI HDMI Sound Select...

Page 72: ...hile connected via the AUDIO OUT port with the Sound Output option set to Internal Connecting parts may differ in different products To select the Receiver HDMI option set Anynet HDMI CEC to On while...

Page 73: ...tion Network Status You can check the current network and Internet status Open Network Settings Configure network settings to connect to an available network Network Type Network Type menu may not be...

Page 74: ...a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN Cable LAN RJ45 LAN IN If you have a Dynamic Network yo...

Page 75: ...ion Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click S...

Page 76: ...d security code called an Access or Security key The Security key is based on a Pass Phrase typically a word or a series of letters and numbers of a specified length you were asked to enterwhen you se...

Page 77: ...ound after retrying select the Stop button The Add Network button appears 4 If the Enter the password for AP Name screen appears go to step 5 If you select a wireless router that does not have securit...

Page 78: ...Settings page 2 Select Use WPS press E 3 Press the WPS or PBC button on yourwireless routerwithin the next two minutes Your product automatically acquires all the network setting values it needs and c...

Page 79: ...number Use 7001 as the port number If unable to connect to the server using port number 7001 check with your server administrator to find the correct port number and then change the port number For t...

Page 80: ...opaque when the option is selected Enlarge Enlarge the size of the Menu area Start Setup Go through the initial setup steps like you did the first time you used this product Enteryour 4 digit PIN num...

Page 81: ...function may not be supported depending on the model Time You can configure Clock Set or DST Configure various time related settings Clock Set Select Clock Set Select Date or Time and then press E Use...

Page 82: ...witching must be set to New Input to enable the Default Input option Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in Pressing the power button i...

Page 83: ...cklight setting If Eco Sensor is On the display brightness may change become slightly darker or brighter depending on the surrounding light intensity Available only when Eco Sensor is set to On This f...

Page 84: ...ending on the model Input Device Manager Set up keyboards to use with your product You can add keyboards and configure their setting Available for Bluetooth enabled models only Bluetooth Device List C...

Page 85: ...g on the setting This function may not be supported depending on the model Change PIN Change your 4 digit Personal Identification Number PIN Choose any 4 digits foryour PIN and enter it in Enter a new...

Page 86: ...o automatically play MagicInfo or MagicINFO Lite content saved on a connected USB device Your content should be a Published Content that is authored by using MagicInfo Premium application and publishe...

Page 87: ...ernal network access You can register networks on the server to allow access USB Lock Block connection to external USB ports Certificate Manager or WPA Certificate Manager Manage the certificates inst...

Page 88: ...t support Anynet with your Samsung product remote control The Anynet system can be used only with Samsung devices that have the Anynet feature To be sure your Samsung device has this feature check if...

Page 89: ...t to exit Anynet Press the SOURCE button on the product remote control and select a non Anynet device The message Disconnecting Anynet device appears on the screen You cannot use the remote control wh...

Page 90: ...ay Time Download Logo File You can download a custom logo into the product from an external USB device The file name of the custom logo you want to download must be saved as samsung in all small lette...

Page 91: ...ay not be in good condition DICOM Simulation Mode Adjust the display mode to output a picture close to the GSDF standard of DICOM Part 14 This device cannot be used as a medical diagnostic device even...

Page 92: ...oftware to the latest version Current version This is the software version already installed in the product Contact Samsung You can view the address of the Samsung website the call centre phone number...

Page 93: ...If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cabl...

Page 94: ...tings Screen issue The powerindicatoris off The screenwill not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check that products including source device are...

Page 95: ...screen The productwill turn off automatically If a PC is connected to the product check the power status of the PC Make sure the power cable is connected properly to the product and power outlet If t...

Page 96: ...cannot be displayed in full screen A scaled SD 4 3 content file can cause black bars on both sides of an HD channel screen A video with an aspect ratio different from the product can cause a black ba...

Page 97: ...a separate audio cable is required Audio is only available on models that support the AUDIO IN port If the product has a headphone port make sure nothing is connected to it Reconnect the power cable t...

Page 98: ...the cable connection and connect it again if required Use a standard cable Small particles are found on the edges of the product The particles are part of the product design The product is not defecti...

Page 99: ...rn off the HDMI CEC features on all the external devices External devices include Blu ray and DVD players Operating an external device when its HDMI CEC feature is enabled may automatically stop other...

Page 100: ...mum resolution 3840 x 2160 60 Hz HDMI Maximum resolution Model Name QE70T QE75T QE82T QB98T QM98T Panel Size 176 5 cm 189 2 cm 207 1 cm 247 7 cm Displayarea 1549 44 mm H x 846 72 mm V 1650 24 mm H x 9...

Page 101: ...compatible systems Two way data exchange between the monitor and PC system optimises the monitor settings Monitor installation takes place automatically However you can customise the installation sett...

Page 102: ...0 83 500 O O O VESA DMT 1280 x 1024 63 981 60 020 108 000 O O O VESA DMT 1280 x 1024 79 976 75 025 135 000 O O O VESA DMT 1366 x 768 47 712 59 790 85 500 O O O Resolution Horizontal Frequency kHz Vert...

Page 103: ...stomer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionall...

Page 104: ...formation is a guide to prevent afterimage burn in Viewing a fixed screen for an extended period of time may cause afterimage burn in This problem is not included in warranty Recommended prevention pr...

Page 105: ...ource http opensource samsung com THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1...

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